PDF has not been configured for this web server linux 11.1.2

Hi,
We installed 11.1.2 Hyperion WorkforcePlanning on Linux 32 bit OS.
When the user opens the workspace and tries to see the "Profit and Loss" and selects
"File --> Open In --> PDF format" , it just flicks for a sec and gives following message :
" PDF has not been configured for this web server"
Can somebody suggest me what to do ?
Appreciate your response.
Edited by: user536857 on Mar 22, 2011 3:07 PM

Check your print server service on your foundation server, sometimes I have had that just stop for whatever reason.

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[30/Aug/2005:16:41:18 +0100] conn=299 op=159 msgId=161 - SRCH base="ou=services,ou=infrastructure,o=northampton,dc=dataforce-
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[30/Aug/2005:16:41:18 +0100] conn=299 op=159 msgId=161 - RESULT err=4 tag=101 nentries=1 etime=0
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[30/Aug/2005:16:41:18 +0100] conn=299 op=161 msgId=163 - SRCH base="ou=people,ou=infrastructure,o=northampton,dc=dataforce-de
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source)(objectClass=domain))" attrs="dn"
[30/Aug/2005:16:41:18 +0100] conn=299 op=161 msgId=163 - RESULT err=0 tag=101 nentries=0 etime=0
[30/Aug/2005:16:41:18 +0100] conn=299 op=162 msgId=164 - SRCH base="ou=clientdata,ou=infrastructure,o=northampton,dc=dataforc
e-dev,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(objectClass=*)(objectClass=ldapsubentry)))(o
bjectClass=referral)(objectClass=organization)(objectClass=organizationalUnit)(objectClass=netscapeServer)(objectClass=netsca
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[30/Aug/2005:16:41:18 +0100] conn=299 op=162 msgId=164 - RESULT err=0 tag=101 nentries=1 etime=0
[30/Aug/2005:16:41:18 +0100] conn=299 op=163 msgId=165 - ABANDON targetop=NOTFOUND msgid=164
[30/Aug/2005:16:41:20 +0100] conn=299 op=164 msgId=166 - SRCH base="ou=services,ou=infrastructure,o=northampton,dc=dataforce-
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[30/Aug/2005:16:41:20 +0100] conn=299 op=164 msgId=166 - RESULT err=0 tag=101 nentries=41 etime=0
[30/Aug/2005:16:41:28 +0100] conn=299 op=165 msgId=167 - SRCH base="ou=services,ou=infrastructure,o=northampton,dc=dataforce-
dev,dc=co,dc=uk" scope=0 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs="objectClass numSubordinates ref aci"
[30/Aug/2005:16:41:28 +0100] conn=299 op=165 msgId=167 - RESULT err=0 tag=101 nentries=1 etime=0
[30/Aug/2005:16:41:28 +0100] conn=299 op=166 msgId=168 - SRCH base="ou=services,ou=infrastructure,o=northampton,dc=dataforce-
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[30/Aug/2005:16:41:29 +0100] conn=299 op=166 msgId=168 - RESULT err=0 tag=101 nentries=41 etime=1
[30/Aug/2005:16:41:29 +0100] conn=299 op=167 msgId=169 - SRCH base="ou=iplanetamauthservice,ou=services,ou=infrastructure,o=n
orthampton,dc=dataforce-dev,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(objectClass=*)(objectC
lass=ldapsubentry)))(objectClass=referral)(objectClass=organization)(objectClass=organizationalUnit)(objectClass=netscapeServ
er)(objectClass=netscapeResource)(objectClass=domain))" attrs="dn"
[30/Aug/2005:16:41:29 +0100] conn=299 op=167 msgId=169 - RESULT err=0 tag=101 nentries=1 etime=0
[30/Aug/2005:16:41:29 +0100] conn=299 op=168 msgId=170 - ABANDON targetop=NOTFOUND msgid=169
[30/Aug/2005:16:41:29 +0100] conn=299 op=169 msgId=171 - SRCH base="ou=iplanetamauthldapservice,ou=services,ou=infrastructure
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[30/Aug/2005:16:41:29 +0100] conn=299 op=169 msgId=171 - RESULT err=0 tag=101 nentries=1 etime=0
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