.pdf I opened on my Mac Air, Lion OS will not print

Sometimes a .pdf will not print on any of my reliable printers. The entire sheet remains white with no print at all. I can't figure our why. Any ideas?

Hi TeresaMM,
Sorry to hear you are experiencing issues with the printer. I would like to help, can you describe for me what the printer is or is not doing. It sounds to me like it is not turning on but I could have misunderstood.
You said you are using the printer with 3 Mac computers so I believe it is setup wireless, please confirm. When you say it doesn't work again, I wonder, do you get an error message on the computer you are printing from, or on the front screen of the printer, maybe blinking lights?
Please elaborate on your description so that I can help identify the root cause and provide you with a solution.
Looking forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Process:
Safari [209]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.6 (7534.56.5)
Build Info:
WebBrowser-7534056005000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [140]
Date/Time:
2012-08-17 09:39:19.212 -0500
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[209]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0   CoreFoundation
0x00007fff9428ef56 __exceptionPreprocess + 198
1   libobjc.A.dylib
0x00007fff904fed5e objc_exception_throw + 43
2   CoreFoundation
0x00007fff9428ed8a +[NSException raise:format:arguments:] + 106
3   Foundation
0x00007fff8f2d771f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4   AppKit
0x00007fff953a4cdf -[NSMenu itemAtIndex:] + 165
5   AppKit
0x00007fff953a4e38 -[NSMenu removeItemAtIndex:] + 63
6   Safari
0x000000010cb99c2e -[AppController awakeFromNib] + 387
7   CoreFoundation
0x00007fff94285fb1 -[NSObject performSelector:] + 49
8   CoreFoundation
0x00007fff94285f32 -[NSSet makeObjectsPerformSelector:] + 274
9   AppKit
0x00007fff9538c9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff95382f73 loadNib + 322
11 AppKit
0x00007fff95382470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff9538238b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff953822ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff955f306f NSApplicationMain + 398
15 Safari
0x000000010cd9c806 SafariMain + 166
16 Safari
0x000000010cb82f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff97a6bce2 __pthread_kill + 10
1   libsystem_c.dylib
0x00007fff963557d2 pthread_kill + 95
2   libsystem_c.dylib
0x00007fff96346a7a abort + 143
3   libc++abi.dylib
0x00007fff901d27bc abort_message + 214
4   libc++abi.dylib
0x00007fff901cffcf default_terminate() + 28
5   libobjc.A.dylib
0x00007fff904ff1b9 _objc_terminate + 94
6   libc++abi.dylib
0x00007fff901d0001 safe_handler_caller(void (*)()) + 11
7   libc++abi.dylib
0x00007fff901d005c std::terminate() + 16
8   libc++abi.dylib
0x00007fff901d1152 __cxa_throw + 114
9   libobjc.A.dylib
0x00007fff904fee7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff9428ed8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff8f2d771f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff953a4cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff953a4e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x000000010cb99c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff94285fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff94285f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff9538c9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff95382f73 loadNib + 322
19 com.apple.AppKit
0x00007fff95382470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff9538238b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff953822ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff955f306f NSApplicationMain + 398
23 com.apple.Safari.framework
0x000000010cd9c806 SafariMain + 166
24 com.apple.Safari
0x000000010cb82f24 0x10cb82000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff97a6c7e6 kevent + 10
1   libdispatch.dylib
0x00007fff9076578a _dispatch_mgr_invoke + 923
2   libdispatch.dylib
0x00007fff9076431a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0   libsystem_kernel.dylib
0x00007fff97a6c5b6 fsync + 10
1   libsqlite3.dylib
0x00007fff92026e38 unixSync + 72
2   libsqlite3.dylib
0x00007fff92034991 syncJournal + 705
3   libsqlite3.dylib
0x00007fff92025a1e sqlite3PagerCommitPhaseOne + 1262
4   libsqlite3.dylib
0x00007fff9201111e sqlite3BtreeCommitPhaseOne + 478
5   libsqlite3.dylib
0x00007fff92010735 vdbeCommit + 981
6   libsqlite3.dylib
0x00007fff91fd355a sqlite3VdbeHalt + 4442
7   libsqlite3.dylib
0x00007fff920051a6 sqlite3VdbeExec + 51958
8   libsqlite3.dylib
0x00007fff91ff7a5b sqlite3_step + 1883
9   libsqlite3.dylib
0x00007fff91fbafb5 sqlite3_exec + 533
10 com.apple.CFNetwork
0x00007fff925f666c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
11 com.apple.CFNetwork
0x00007fff925f6542 __CFURLCache::OpenDatabase() + 196
12 com.apple.CFNetwork
0x00007fff925f6040 ProcessCacheTasks(__CFURLCache*, bool) + 265
13 com.apple.CFNetwork
0x00007fff925f5a72 _ZL24_CFURLCacheTimerCallbackPv + 662
14 libdispatch.dylib
0x00007fff90763a86 _dispatch_call_block_and_release + 18
15 libdispatch.dylib
0x00007fff907652d6 _dispatch_queue_drain + 264
16 libdispatch.dylib
0x00007fff90765132 _dispatch_queue_invoke + 54
17 libdispatch.dylib
0x00007fff9076492c _dispatch_worker_thread2 + 198
18 libsystem_c.dylib
0x00007fff963553da _pthread_wqthread + 316
19 libsystem_c.dylib
0x00007fff96356b85 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff97a6c192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff96355594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff96356b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0   libsystem_kernel.dylib
0x00007fff97a6ca8e pread + 10
1   libsqlite3.dylib
0x00007fff91fb8ce5 unixRead + 69
2   libsqlite3.dylib
0x00007fff91fda4f6 readDbPage + 102
3   libsqlite3.dylib
0x00007fff91fd8c9b sqlite3PagerAcquire + 315
4   libsqlite3.dylib
0x00007fff92007872 moveToChild + 146
5   libsqlite3.dylib
0x00007fff92009b68 sqlite3BtreeNext + 600
6   libsqlite3.dylib
0x00007fff92002909 sqlite3VdbeExec + 41561
7   libsqlite3.dylib
0x00007fff91ff7a5b sqlite3_step + 1883
8   com.apple.WebCore
0x000000010dc35eff WebCore::SQLiteStatement::step() + 63
9   com.apple.WebCore
0x000000010dc366cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore
0x000000010dc34d3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore
0x000000010d57811f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib
0x00007fff963538bf _pthread_start + 335
13 libsystem_c.dylib
0x00007fff96356b75 thread_start + 13
Thread 5:: CoreAnimation render server
0   libsystem_kernel.dylib
0x00007fff97a6a67a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff97a69d71 mach_msg + 73
2   com.apple.QuartzCore
0x00007fff94fb12d9 CA::Render::Server::server_thread(void*) + 184
3   com.apple.QuartzCore
0x00007fff94fb1219 thread_fun + 24
4   libsystem_c.dylib
0x00007fff963538bf _pthread_start + 335
5   libsystem_c.dylib
0x00007fff96356b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6c780418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6c780440 rsp: 0x00007fff6c780418
   r8: 0x00007fff7e6cffb8   r9: 0x00007fff6c77fea8 r10: 0x00007fff97a6bd0a r11: 0xffffff80002da8d0
r12: 0x00007fe41260e3d0 r13: 0x000000000000000d r14: 0x00007fff7e6d2960 r15: 0x00007fff6c780590
rip: 0x00007fff97a6bce2 rfl: 0x0000000000000246 cr2: 0x0000000110792000
Logical CPU: 0
Binary Images:
0x10cb82000 -
0x10cb82fff com.apple.Safari (5.1.6 - 7534.56.5) <C1A60C3B-9DA6-3FE7-87BA-6B09016A39A9> /Applications/Safari.app/Contents/MacOS/Safari
0x10cb8d000 -
0x10d027ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10d345000 -
0x10d5d4fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10d683000 -
0x10d805ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10d8f6000 -
0x10dacffff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10dc31000 -
0x10ebd6ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6c782000 -
0x7fff6c7b6baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff8e14e000 -
0x7fff8e17bfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
0x7fff8e17c000 -
0x7fff8e643fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8e73a000 -
0x7fff8e742fff libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8e745000 -
0x7fff8e7b8fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8efd1000 -
0x7fff8f006fff com.apple.securityinterface (5.0 - 55022.4) <09EC371E-0B6E-3849-A6C9-F8E9DB17BBCD> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8f1de000 -
0x7fff8f207ff7 com.apple.framework.Apple80211 (7.2.1 - 721.3) <4BA49D6F-373B-3F4E-A2B3-453C2ED66318> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8f20c000 -
0x7fff8f525fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8f526000 -
0x7fff8f53cfff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8f586000 -
0x7fff8f58afff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff8f58b000 -
0x7fff8f7fefff com.apple.CoreImage (7.98 - 1.0.1) <73485E4E-1407-3913-AB3C-B54986A3E01C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8f7ff000 -
0x7fff8f800fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8f801000 -
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0x7fff901ca000 -
0x7fff901d5ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff901fe000 -
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0x7fff905ce000 -
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0x7fff9074f000 -
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0x7fff90760000 -
0x7fff90761ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff90762000 -
0x7fff90770fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff90ac5000 -
0x7fff90acbfff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff90acc000 -
0x7fff90ad3fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff90ad4000 -
0x7fff90ad9fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff90ada000 -
0x7fff90b70ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff90b9a000 -
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0x7fff97d1eff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff97d8f000 -
0x7fff97d8ffff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff97d90000 -
0x7fff97e06fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff97e07000 -
0x7fff97e53ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff980bb000 -
0x7fff980e4fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff9835c000 -
0x7fff9835cfff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff9835d000 -
0x7fff98388ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff986c8000 -
0x7fff986e5fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff987b4000 -
0x7fff988cdfff com.apple.DesktopServices (1.6.3 - 1.6.3) <20812ECE-CACC-3D44-8108-025EF6B45C14> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff988ce000 -
0x7fff9896fff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff98970000 -
0x7fff9897eff7 libkxld.dylib (??? - ???) <C2FC894F-3716-32C3-967E-6AD5E2697045> /usr/lib/system/libkxld.dylib
0x7fff9897f000 -
0x7fff98a03ff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff98a04000 -
0x7fff98a0bff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff98b29000 -
0x7fff98b48fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff98b5c000 -
0x7fff98cb5fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff98d90000 -
0x7fff98dcbfff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff98dcc000 -
0x7fff98e0cfff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x7fff98e0e000 -
0x7fff992b3fff com.apple.RawCamera.bundle (3.12.0 - 615) <10CCCC87-4A1E-3343-BF09-1C6640B56F45> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff993f7000 -
0x7fff9940efff com.apple.CFOpenDirectory (10.7 - 146) <BBB7C97E-7B46-3286-9128-32B5D16B5CBE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff9940f000 -
0x7fff99412fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff99475000 -
0x7fff994c9fff libFontRegistry.dylib (??? - ???) <822DD341-C735-36C9-9521-E8E98807D09D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff994ca000 -
0x7fff9952afff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff99794000 -
0x7fff99797fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff99798000 -
0x7fff997c3ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff997c4000 -
0x7fff997c9fff libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff99817000 -
0x7fff99a19fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff99b03000 -
0x7fff99b09ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff99b7c000 -
0x7fff99b81fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff99b82000 -
0x7fff99b83fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff99b89000 -
0x7fff99b89fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff99bfe000 -
0x7fff99bfffff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff99c00000 -
0x7fff99c00fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff99c01000 -
0x7fff99f1dfff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <6F99A26B-788F-37B9-860F-508906EC06D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff99f25000 -
0x7fff99f33fff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff99f34000 -
0x7fff99f50ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9a3f9000 -
0x7fff9a40bff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 389
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.1M resident=127.2M(69%) swapped_out_or_unallocated=57.9M(31%)
Writable regions: Total=1.0G written=4176K(0%) resident=5504K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1088K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
23.1M
MALLOC guard page
48K
SQLite page cache
480K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
17.5M
__IMAGE
528K
__LINKEDIT
59.8M
__RC_CAMERAS
244K
__TEXT
125.3M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
320.3M
This was the best I could do to finally get the report posted.
Message was edited by: ccadkins

Downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with the

downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?

Let me give you a slightly different perspective than everyone else here. You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network. That's bad. Very bad, for you, unless you absolutely trust everyone who lives within range of this network. So stop doing it.
As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information. There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot. Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it.

I have updated my mac book pro and am trying to get icloud and the new lion version. The lion version will not download and my biggest problem is finding icloud on my system preference. Can anyone help me?

I have updated my mac book pro and am trying to get icloud and the new lion version. The lion version will not download and my biggest problem is finding icloud on my system preference. Can anyone help me?

Welcome to the Apple Support Communities
Connecting your MacBook Pro and your MacBook Air will be the fastest way, but you have to spend money on cables and adapters (also, your MacBook Pro doesn't support Thunderbolt).
As you have a Time Capsule, one thing you can do is to start your MacBook Pro and make a Time Machine backup. Then, turn on your MacBook Air and set it up. Setup Assistant will ask you to restore a backup, so select the option to restore the backup from the Time Capsule and be patient. This can take a lot of time if you have to migrate a lot of files

HT201302 I am trying to copy photos from an iPad to a Mac Air, but iPhoto does not recognize them Do you have to use PhotoStream to do this. Please forgive the ignorance, but we have just started moving to apple products and I know nothing about them. Tha

I am trying to copy photos from an iPad to a Mac Air, but iPhoto does not recognize them. Please forgive the ignorance, but we have just started moving to apple products and I know nothing about them. Do you have to use PhotoStream to do this?

How did the photos that you want to copy off get on the iPad ? To copy photos to your computer that were taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites then see this page - on a Mac you should be able to use iPhoto, Aperture or Image Capture
To copy photos that were originally synced from a computer you will need a third-party app on your iPad such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.

I need to upgrade my first generation Macbook Air to Lion OS x10. I need to install software that requires 10.7 also a java update that requires 10.7. I am currently on Snow Leopard 10.6.8 and my macbook Air 1.1 will not go up to Mountain Lion. The lion s

I need to upgrade my first generation Macbook Air 1,1 to Lion OS x10. I need to install other software that requires 10.7 also a java update that requires 10.7. I am currently on Snow Leopard 10.6.8 and my macbook Air 1.1 will not go up to Mountain Lion. The Lion software update 10.7 is no longer available from the store or downloads.
Where do I get this?
It was only released a couple of months ago.
I really feel disinfranchised already by not being able to upgrade and keep up with other software needs but to not allow me to update to my full capacity is really ridiculous.

@Jennacide wrote:
It was only released a couple of months ago.
OS Lion was released 16 months ago... in July 2011.
Lion Tech Specs > http://support.apple.com/kb/SP629
To upgrade to Lion...
Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates...
Be sure to make a Backup of your Current System Before Upgrading...
Also... Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table

When I receive e-mails w/ attachments in PDF they show up as win.dat attachments and will not open w/ Acrobat

When I receive e-mails in Mail w/ PDF attachments they appear as win.dat attachments and will not open w/ Acobat Reader or Professional.

Search....
http://lmgtfy.com/?q=winmail.dat+mac

I have new 2T iomega external HD (Mac Companion) - my Mac (2.8 GHz i7 - Lion OS) will not recognize HD if hooked up with Firewire, but it does recognize if hooked up via USB - how can I get it to recognize with Firewire?

I have new 2T iomega external HD (Mac Companion) - my Mac (2.8 GHz i7 - Lion OS) will not recognize HD if hooked up with Firewire, but it does recognize if hooked up via USB - how can I get it to recognize with Firewire?

Try a different FW800 cable and also try doing a SMC reset. If neither work try another FW800 device to see if it's recognized, if it is then you know it's not the Mac it's probably the EHD.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Safari 5.1 is not working with Lion. Will not open any websites. Solutions?

Safari 5.1 is not working with Lion. Will not open any websites. Solutions?

http://support.apple.com/kb/TS1920

My pc will not print a pdf made on mac os?

my pc will not print a pdf made on mac os? Anybody out in adobe land have any helpful tips or suggestions, or I am I doomed to running to kinko's everytime I need to print a signed pdf from a mac user, it's 2014, and many dumb IT problems still exist in the world. But hey, we can put people on the moon, and sounds like mars is on the way, why adobe, why?

This can happen with PDFs made in Preview (Part of Mac OS X). PDFs created with Preview are "quirky" at best with Reader. Especially if they contain form fields or images. THAT's an Apple thing. Whenever I need something "universal" I always make it with Acrobat Pro, because I deal with PC clients all week long.
Even PDFs made with Acrobat on a PC, signed and then saved with Preview, will have problems.

Officejet Pro 8600 - Macbook Pro and Macbook Air will not print

Products:
HP Officejet Pro 8600
Macbook Pro (Mac OS X, Version 10.7.5)
Macbook Air (OS X, Version 10.8.2)
Question:
Why did my Macs initially print fine, but now will not print at all?
Full Story:
I have a wireless network at my house that consisted of a 30mb cable internet, Netgear 900n, HP Officejet Pro 8600, 2 Dell Laptops with Windows 7, a Lenovo Laptop with Windows 7, and Dell Tower with Windows 7 - All printed just fine.
The HP Officejet 8600 was added to my network about 2 months ago.
I added a Macbook Pro and a Macbook Air about 3 weeks ago. Both Macs printed just fine for about a week. Then suddenly they stopped. I spent about 2 hours on the phone with HP Service, and they finally said it must be my router. So I called Netgear. Netgear was useless! They wanted me to agree to charges for services before they would even discuss the issue.
Due to information provided by HP's service support, and because Netgear will not support their product, I promptly purchased a new router - an Apple Airport Extreme.
The Macs recognize the printer, will print if hardwired via a USB cable, but will not print wirelessly to the Officejet Pro 8600. The PCs print fine.
The frustration that is being felt is compound by the fact that the Macs printed just fine with the Officejet Pro 8600 2 weeks ago, and now the printer just shows "idle"... even with a new router. (see image below)
Please help, I appreciate any support.
As a side note, the HP Service rep was very friendly, and definitely tried to support the HP Product, which is much more than I can say about Netgear.
Thank you,
This question was solved.
View Solution.

Hi,
More likely the issue related with Multicast, which Apple devices relies on to communicate with teh device through the network.
First try unplugging the router for 30 seconds.
Plug it back to the power and wait for 2-3 minutes.
Turn the HP printer Off and back On, then check for any difference.
If the same persists, try changing your router configuration as following
Note: the settings below are not related with the HP product, I provide you the steps as a best effor and those are only based on my own knowledge. you may try modifying the router settings at your own risk:
Open the router configuration page (can be found listed as the Default Gateway by clicking the Wireless icon on the printer, then print a network configuration report.
Click the Advanced tab.
Click the Setup option from the menu, then click on WAN Setup.
Make sure to uncheck the box next to Disable IGMP Proxying and Apply the changes.
Click the LAN Setup on the same Setup menu.
Set the RIP Version as RIP-2 and Apply the changes.
Reboot your router and then check for any change.
I hope you may find that information useful, you may also use the user guide below for further information:
http://www.downloads.netgear.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.pdf
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

.pdf I opened on my Mac Air, Lion OS will not print

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