PDF images open as Gray Boxes on pc

Sent PDF file to two people w Macs and a friend who also has a pc--both images display fine for them but not on my pc. Can't find a setting to change so I can view images in a PDF that is sent by hotmail (outlook) and wondering if file is too large.

Well, the short answer is Yes, because it sounds as if the "other" computer can't access the files on your computer. You can probably just copy the graphic files into the same directory as the FM file on the public network drive, but as long as you have to move them anyway, putting them in a common directory on the server would be a better solution.
In the future, copy all the components together...
Bruce Foster's Archive plug in gathers all the document files and bundles them nicely -- you could use this on your computer now to set things up and then copy them. And also in the future, when you need to move a document with all components.
Art

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Pictures and Scanned images are now gray boxes

I have Adobe Reader XI and it will no longer show images or allow me to scan from my printer. I have a mac, and have always been able to create pdfs and scan to them until the past few days. My version is up to date. Images in pdfs and the scanned documents now appear as gray boxes.

All your images are pointing to your Templates folder. I would guess that they are not uploaded to the server.
I don't think that is the ideal place to store your images. Normally, one would have an image folder and images would be there. Also your css is also in your Templates folder, not ideal again.
IE:
Your css: <link href="../Templates/style.css" rel="stylesheet" type="text/css" />
Your image(s): <a href="../Templates/still_life_1_css.html"><img src="../Templates/still_life_1_thumb.jpg" width="35" height="35" border="0" /></a> <a href="../Templates/still_life_2_css.html"><img src="../Templates/still_life_2_thumb.jpg" width="35" height="35" border="0" /></a>
Usually when they are greyed out, then could be a broken link.

Loading an image to remove gray box, then unload the image.

I have been searching for this solution for awhile and I can not seem to find an answer.
What I want to do is load an image instead of the gray box (or as soon as the applet loads) as my applet is processing its information. Then when it's completed, it should take away the image when I display the information. (Displaying the information I already have, not the image part though).
Can this be done? If so, please point me in the right direction.

so i took your suggestion about loading the image, then using a thread.. but the thread can't write to the AWT components at the end of the run (specifically the TextArea). This is basically what i have.. but if i display the TextArea after the start, it does display, but you would see the output being displayed. I would just like to show the "loading" then when it's done, display the TextArea over the image to "hide" it.
but i guess my major question now is, why doesn't the TextArea display?
public class CWJVMcheck extends Applet implements Runnable
    String outputString;
    TextArea output_window;
    Image loadingimage;
    private Thread thread;
    public void init()
     super.init();
        loadingimage = getImage(getCodeBase(), this.getParameter("loadingimage"));
     repaint();
     outputString=""; //Collective string of what to output
     setBackground(Color.white);
        output_window.setEditable(false);
     Font currentFont = new Font("Times New Roman", Font.BOLD, 10);
     output_window.setFont(currentFont);
    public void paint(Graphics g)
         g.drawImage(loadingimage, 0, 0, this);
    public void start(){
         try{
     thread = new Thread(this);
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         //while(thread.isAlive())
         //     Thread.sleep(10);
     } catch (Exception ex) {
          addToOutput("output some junk.\n");
          displayToTextArea();
    public void run() {
         add(output_window);
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All pdf files open up blank (gray)

I have Adobe Acrobat Professional and all my pdf files open up grayed out (blank). I can open my pdf files in other pdf readers but not in Adobe. This is a problems because I need to merge files and can't do that on a pdf reader. I must have messed up a setting somewhere. Any suggestions?

Try: Edit > Preferences > Page display > Show large images
If the PDFs are from scans, having this setting deselected may be causing it.

I am not able to open the pdf attachments that someone has sent me it comes up with a gray box saying adobe could not open they have sent it a few times in different ways but still can't open it i use windows 7

I am not able to open the pdf attachments that someone sent me it comes up with a gray box saying adobe cannot open?

Make sure the pdf has the '.pdf' extension on the file name. I've seen this a few times and adding the extension usually solves the problem.

Gray box around images in PDF and when printing? Why?

Hi,
I'm using CS5 and I'm getting a gray box around any image embedded in my document. The box comes if I click on it when a PDF and it prints around them. I can't seem to figure this one out. I'm not used to prepping files for print and I'm trying to send this out to someone who needs to print it.
It's CMYK.
I've tried to flatten transparency using both vector and rasterize.
I've made sure the images are embedded.
I can't figure this out!!
Please, help.
Thanks.

does this look like your problem?
http://indesignsecrets.com/eliminating-ydb-yucky-discolored-box-syndrome.php

EPUB - GRAY BOXES Instead of Images

When exporting my epub book, I get gray boxes instead of images. Has anyone else run into this or know what to do to resolve this issue?
All the images are linked properly and InDesign is saying I don't have any errors. The only way I can get images to show up is ONLY if I select "Use Existing Image for Graphic Objects". But if I select this, I lose the cropping and orientation adjustments I've made in my inDesign file. I've even tried just copy and pasting an image into the document itself.
Needless to say I've spent way too long trying to figure this out and haven't made any progress...

If other people can export it fine but you can't, then I would suggest some troubleshooting of your InDesign install.
Have you tried rebuilding your preferences and then re-exporting?
Have you made sure you're not using any third-party plugins that automatically load with InDesign?
Assuming you've done those two tests and are still having a problem, then try it on a test account on your computer. Package the InDesign file and put it on a thumbdrive (or I guess you could just download the files from the link above) and then log out of your account on your computer, and log in again to a fresh new account with admin privileges. (If you haven't created one yet, you should do that first before logging out ... lol)
When you log in to the new account, all the apps are available to you but none of your other account's files or user settings. So open InDesign, download/copy over the packaged file, and open the layout and export. See if that makes any difference.
I have a short course on lynda.com on troubleshooting InDesign (just 10 short videos) that goes over these and other steps.
Watch the Online Video Course InDesign: 10 Tips for Troubleshooting Files
AM

Gray box for logo generating pdf from fm book

Greetings,
I have a large FrameMaker book that I've generated pdfs from a million times. We cleaned up our logo, so I dropped it in and tried to generate the usual pdf. a gray box resulted for the logo only. all other artwork displayed fine. i tried scaling down the logo, changing formats, changing import methods, etc. all failed. however, generating a pdf from the book if I remove a few chapters gives me my logo. Am I running out of resources? I'm using tech comm suite 1.3 on vista. There are no clues in the acrobat log. show large images is turned on in the adobe reader.
I used the obvious workaround: generated two pdfs, one with just the logo page and one with the rest of the book, then combined them. But this process is not practical long term. Any clues?

A couple questions:
What format is the new logo file?
Given that it works with some component files, but not in the book... I'd guess that it may be a resource issue. How much RAM and free space do you have?
And when you "dropped it in," does that mean imported into one file by reference, or copied in, or imported into a template that you used to update all files in the book..... or something else? And if it did update multiple files, did you double-check them to make sure the path to the graphic is correct?

HELP! Exporting pdf issues - no email links and gray boxes around text

I'm a newbie to indesign, and trying to learn the program as I go. I need to export my pdf for onscreen viewing. When I "print" it works, but I get no email links, and those annoying white lines here and there. I read that exporting would solve the email link issue, but it opened another can of worms for my project. Now all my graphics have black or gray boxes across them, almost like censor boxes. But my email links work.
Learning Adobe is like learning a new language, and I have far from mastered it. So when I exported, I used the lowest resolution presets, assuming it knew what worked better than I did. After dozens of unsuccessful exports, can someone please help??
Also, I've been reading posts that say to convert all spots to color to resolve the white line issue. But it's grayed out in the ink manager. What is the secret to unlock it?
Thank you!!

Thank you for any and all help!
I have CS5.5, running on windows 7. It is up to date as of 1 month ago. Here's a sample of my problem pages. Also, a screen shot of what it should look like. My guess is it has something to do with the transparencies, since it's 2+ layers of embossed objects. If I export in Acrobat 4 (1.3) these boxes don't happen. But then I get the thin white lines across my graphics, and no email links. As for spot colors, I confess complete ignorance on all color issues, but I'm trying to learn as I go. How can I export this correctly?

Removing the "Security Warning" dialogue box on default when a PDF is opened

Hey
I have created a pdf document with a specific data written using iText Libraries. I have actually created a beacon that generates a notification sent to the owner's email when the pdf is opened.
The code is under OpenAction. The problem I am facing is that as I open the document, a dialogue box is opened saying "Security Warning" The document is trying to connect to : URL. How do I get rid of this dialogue box. ? I don't want this dialogue box to appear and allow the connection by default. I have tried playing with the Trust Manager - but that doesn't seem to be the solution, as am trying to execute my PDF document at a remote machine.

There was a lot of media fuss years back when it was found out that PDF files could "phone home", i.e. do what you want to do. So Adobe put this warning in. It wouldn't be much good as a warning if the creator of a PDF could choose to turn it off!
Document creators like to track people opening documents. Privacy advocates consider this a breach of privacy. The latter group shouts louder. http://en.wikipedia.org/wiki/Phoning_home

On opening some pdfs in new tab, get a box labeled Adobe Acrobat with a ? in it. Right click on the link gets the pdf. What does the box and ? mean. Running W7, FF 10.0.2, Adobe Standard 9. Thanks

On opening some pdfs in new tab, get a box labeled Adobe Acrobat with a ? in it. Go back to the original link, right click on the link gets the pdf. What does the box and ? mean and why do I get it when trying to open some pdfs? Running W7, FF 10.0.2, Adobe Standard 9. Thanks.

Assuming that you are using IE10 / IE11 on Windows: http://support.microsoft.com/kb/2716529

Images in PDF scrolling open?

If I print an image-heavy presentation from Indesign (or powerpoint) to PDF the images in the PDF scroll open - looks unprofessional. How can I get the whole page to open at once?

Hi Ruth,
Open the PDF file in Acrobat and choose File > Properties > Initial View. Make sure 'Magnification' is set to 'Fit Page'.
Save the document.
-David

Gray Box Around Text Boxes in PDF

I've created a text box with a picture frame "stroke" (the one that looks like a slightly curled piece of paper). When I export the file to PDF and open it in Acrobat, in addition to the background graphic of the paper with the drop shadow, there is a faint box that circumscribes the actual text box within the graphic. This faint box does not display when I view the PDF in Preview (or in Pages). This happens in both Pages 08 and 09. When I print from Pages or Preview, the faint boxes are not there. But when I print from Acrobat, they are. Also, I've created the PDF from both the Share>Export option and the Save PDF option in the Print dialog box, with the same results.
Is there any way to not have this faint box appear in the PDF when viewing it in Acrobat? This problem is preventing me from being able to distribute the document in PDF format to PC users.
Thanks.

I'm disappointed that Pages '09 still does this, although it may be because of Adobe's wacky way of handling PDF documents. I've posted examples of this on this forum before, but nobody was able to help. The line artifact isn't because of the text box, but rather the picture frame effect you're applying. These lines not only appear on screen in Acrobat, but print that way too.
There is a workaround I use when I create Pages documents using graphic borders like the curled paper one you mention.
Instead of exporting your Pages document as a PDF, use *Print>PDF>Save As Postscript...*
The PDF button is at the bottom of the print dialog box, select *Save As Postcript* from the pull-down.
Once your .ps file is created, double click it and it will open in Preview. Then save it as a PDF from Preview using *File>Save As...>PDF*. Open this file in Acrobat to check it, and you'll find that the border problem has gone away.
One note: Upon close-up side by side comparison, you'll notice that your graphics aren't quite as crisp looking, like they've lost some resolution. But I've had both versions professionally printed at high resolution, and the difference is very minor. It's just that the original Export feature of Pages produces better looking PDF files, especially on Macs. Your PC users have to use Acrobat Reader, which doesn't seem to render PDF documents as nicely on screen.
Hope this helps.

Some email images do not show while using the icloud web app. I can see the images on my IOS devices and in gmail but I only see a small gray box in the icloud web mail app. Load HTML images is checked in preferences.

Some email images do not show while using the icloud web app. I can see the images on my IOS devices and in gmail but I only see a small gray box in the icloud web mail app. Load HTML images is checked in preferences. Is there a solution to this issue?

I've seen the opposite issue. My wife recieved an email with jpg attachments. She couldn't see or print them on her iPhone 4S but they showed up fine in iCloud or in the mail app. I had her forward the email to herself and then they showed up. I assume there is an issue with how Apple is processing the attachments and resending causes them to get reformatted in a way that makes them easier to handle.
So yeah. Seems like some bugs. Hope Apple fixes them soon.

PDF's with images open with dark (mask) overlay..not true in Explorer...how to change setting?

When browsing in Firefox, some links to PDF's that I open, those with images, open with a dark mask overlay. I have have searched around in the VIEW menu with no luck. This does not happen when I open the same PDF links in Windows Explorer so it must be Firefox setting that I need to change. By the way, I have Adobe Creative Suite 4 installed on my computer.

When browsing in Firefox, some links to PDF's that I open, those with images, open with a dark mask overlay. I have have searched around in the VIEW menu with no luck. This does not happen when I open the same PDF links in Windows Explorer so it must be Firefox setting that I need to change. By the way, I have Adobe Creative Suite 4 installed on my computer.

PDF images open as Gray Boxes on pc

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