PDF is not right showed

Hi,
I have some E-tickets of the Dutch 'See-tickets'
I just received 3 E-tickets in PDF Format.
Only, the first E-ticket is half blanc.
The other tickets are complete, with 'lokatie, datum, aanvang' etc filled in.
When I open the same file, on a windows laptop, the PDF file is complete and okay.
Why is the file not complete in Preview? And what is the solution?

Carolyn, thanks -- your solution helped.
Actually, I've had the issue in OSX Lion, whereby the .pdf didn't launch in Safari . . . well, not launch fully. 
In my Safari Browser, there would be a blue Q (Quicktime logo) that appeared momentarily, and then the 1st .pdf page (only) would show.  But, not say, the other 17 pages . . .
Anyways, in Lion I got a message "Cannot delete (Internet Plugins) folder because OSX needs it" or something like that --> so, I just deleted all the contents + quit Safari = solved!
:] JB in California

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