PDF is turning into a JPG on my .docx conversion

Is my second time using the PDF Export. The first time worked very well, converting my PDF file (in portuguese - Brazil) into an editable .docx file.
Now I'm trying to do the same thing with a smaller file, and after converting into .docx, I'm getting a image of the whole file (probably JPG) inside my .docx file. Isn't editable!
What's going on?

Hi,
It seems that it was working fine earlier.
The issue seems file specific.
Try using different file or check with different browser and see.
Regards,
Florence

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