PDF issues with Deskjet 7610

We purchased a Deskjet 7610 about four months ago.
When we generate PDFs from our CAD software, Vectorworks 2015, they sometimes print correctly and sometimes print with the annotations all bunched together so they're unreadable. The attached images show how an drawing should look ('Plan - correct') and how they sometimes print ('Plan - wrong').
This problem does not happen when we send the PDFs to be printed by others, eg external printer companies.
Any suggestions for how we might resolve this problem?
Thanks!
This question was solved.
View Solution.

Hello ArchitectSam,
Welcome to the HP Forums.
I see that you are having some scanning issues.
When doing your scans, are you using HP Software , Apple Software or a 3rd party scanning software?
Write me back when you have time with the software information and I will be happy to help.
Cheers, 
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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