PDF Link doesn't open

I have several PDF's linked on my website and they all open, just recently when I tried to link another one it won't open. You can see the website has the correct link (because it shows it on the bottom left hand side of the screen) but it will just keep returning you back to the home screen every time you try and open it. Any suggestions?

No problem.
Something to keep in mind for the future is never to use special characters in the names of your files or pages. Things like # $ % & can cause some serious problems in file names. Even spaces should be avoided, you should use underscores or hyphens instead.

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Pdf links will not open in new browser window

I have created a pdf document in Acrobat 9 Pro that is password protected. You must enter the password to open it. In this document there are perhaps 15 links to other pdf documents. I set up each of the links to open in a new window. The links work as expected in Acrobat, each opening in a new window, however, when I posted the documents to the web, the links open in the same window as the original document. This would not be a big issue if the original document were not password protected, but each time the user clicks on a link, it takes him out of the original document. To get back to the original document requires re-entering the password. This is a major irritation with so many links.
I know that you can set Acrobat to display the documents in its own window rather than in the browser, but my users don't know that. Control clicking on a pdf link does not open it in a new window as it would with an HTML link. Is there a simple fix to this problem that does not involve user intervention?

Well, I came up with a solution, thanks to Ted Padova who offers a simple JavaScript solution on his blog at http://www.acrobatusers.com/blogs/tedpadova/opening-pdfs-new-browser-windows.
The solution is clearly laid out even for beginners, if you know how to create a link or button.
It seems to me that a prime objective of Adobe in developing Acrobat would be to have it behave the same way in free-standing mode and as a plug-in. In this case it does not, and obviously, it has not for the last forty-eleven years that Acrobat has been on the market. Maybe some day they will get around to a fix for this obvious problem. In the meantime, read Ted's blog and be happy we have guys like him who can solve these problems.

File, Send link doesn't open a new email. Using Firefox 11.0. Outlook 2010 is the Mailto default and W7 default email program. On the About:config page network.protocol-handler.external.mailto is set to regular font (not bold) "default Boolean true".

File, Send link doesn’t open a new email. Running Firefox 11.0. Outlook 2010 is the Mailto default and the W7 default email program. On the About:config page, network.protocol-handler.external.mailto is set to regular font (not bold) “default Boolean true”.

I assume you have tried toggling the setting in Firefox between Outlook and, say, Gmail:
orange Firefox button ''or'' classic Tools menu > Options > Applications
In the search box, type or paste '''mailto''' and pause for the list to filter.
Change the setting and OK to save it, then return to the dialog, change back, and OK again.
You also might want to toggle the setting at the OS level between Microsoft Outlook and the native Windows Mail client in a similar fashion. In Windows XP you could use IE's Options dialog, Programs tab, for this, but I'm not sure in Windows 7.
Since one possibility is a problem in your Firefox settings (including the possibility of interfering add-ons), and another is a problem at the Windows level (e.g., Registry settings), it would be useful to try to identify which one it is. One quick way to distinguish is to create a new Firefox profile. It will start up with all factory settings. You can switch back to your existing profile after testing.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
After closing Firefox, start up again in the Profile Manager as described in this article: [http://support.mozilla.com/kb/Managing+profiles Managing profiles].
With the new profile, can Firefox successfully create a message in Outlook?

Https pdf links won't open in IE8

https pdf links won't open in IE8 but do in Firefox.

Hi All,
We have had a few bug reports related to Adobe Reader X protected mode coming in from you in this forum. We have addressed a large number of them in our upcoming Reader update and we would like to hear your feedback.
To that extent, we would like to invite you to the Adobe Reader Prerelease program and try out the latest build. To participate, please fill in the form available at https://www.adobe.com/cfusion/mmform/index.cfm?name=reader_prerelease_ interest and indicate Adobe Reader as the product of your interest.
We look forward to your active participation, feedback and help towards making Reader a better product.
Thanks and regards,
Adobe Prerelease Team

Pdf links will not open in ie8 windows 7

I have installed, uninstalled Adobe Reader 10 and Internet Explorer. I have tried all the solutions listed in some other posts. PDF links will not open the files on some web sites, Fidelity.com in particular. I have reset IE8 Advanced Options and Advanced Options Reset, Created another Windows Administrative user, performed clean boot in Windows and run IE8 (no addons) from the accessory menu and unchecked the Display PDF in Browser box in preferences. None of these options have resulted in correcting the problem. Adobe Reader 10 works fine on the Fidelity web site in Firefox.

Hi All,
We have had a few bug reports related to Adobe Reader X protected mode coming in from you in this forum. We have addressed a large number of them in our upcoming Reader update and we would like to hear your feedback.
To that extent, we would like to invite you to the Adobe Reader Prerelease program and try out the latest build. To participate, please fill in the form available at https://www.adobe.com/cfusion/mmform/index.cfm?name=reader_prerelease_ interest and indicate Adobe Reader as the product of your interest.
We look forward to your active participation, feedback and help towards making Reader a better product.
Thanks and regards,
Adobe Prerelease Team

PDF-Portfolio: link doesn't open a document in a new window

Hello,
i use Acrobat 9 Pro on Win XP SP3.
I will use a link from a maindocument into a PDF-portfolio to another Portfolio document in the same file.
But the (linked) document should be open in a new window.
I can customize the option: targetdocument open in a new window, but this option/function doesn't work.
The document will always open in the same portfolio-window.
(Create link with link tool>add action>go to a page view in another doc> set link> edit action> open targetdocument in: a new window)
sorry, for the description, but i have only the german GUI.
Is there a change to use a JavaScript in the link?
Thanks for response, maikro.

Check if this KB might be of any help:
https://support.mozilla.org/en-US/kb/tab-preferences-and-settings
Thanks!
Om Prakash

Button link doesn't open after publishing

Hello,
I am trying to put a link into my Captivate project so that users can access our homepage. From what I can tell, the only way to do this is to create a button that opens to a URL. Great, except when the project is published, the link doesn't work.
I've seen the blog post about adjusting the Flash settings to allow access to the site but my questions are: 1) wouldn't you have to adjust these settings on every computer on the user's end? our tutorial is intended for thousands of off campus college students, so this won't work for us. 2) how can you adjust the setting if the Flash error box doesn't appear?
Is there another way to add a link in Captivate that I'm not aware of?
Thanks!
Beth

Hi Beth
Where will the Captivate content be accessed from when the college students view it?
If your answer is to say "Why from our web server, you silly man!". That's the answer I was hoping to hear. Once content is accessed from a server the Flash is in a "safe" zone and the issue doesn't happen. It only happens if you provide the content via CD or otherwise and folks access by running it from their local C drives.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Holding ctrl when clicking a link doesn't open it in a new tab; does nothing

When I try to open a link in a new tab by holding down ctrl while clicking, it does nothing. Doesn't open at all. Have tried restarting in safe mode with add-ons disabled and had no joy.
Also getting no menu when using right click, also tried in safe mode, also nothing.

Should add that holding ctrl works from the bookmarks toolbar, just not in webpages themselves

Anyone know why pdf links won't open? also- malware has hijacked the downloadable file available when clicking on Adobe's file:

Changed OS to Mavericks & pdf links from websites won't open. I also had private browsing on in safari.
I have acrobat 10.1.10. I tried to update it when prompted by auto-updates and it said it can't because the product has been changed since installed. that can only be the switch to mavericks osx. But it might have prompted me to get version 11 though I only have version 10 & I did the version 10 update in mid-Sept.
Then, I tried going to adobe.com, searched "upda" and got a list of the cs items with icons, plus two text only links, one was acrobat for mac and the last one, "Update manager update (Mac OS)". It said it is to "resolve a common issue with Adobe Update manager on Mac OS". I cliucked that and got some bogus file. When I hit the button on adobe's site, it shows that the file name should be Adobeupdatemanager403.dmg or something very similar to that. Instead in the download list /box I got " installjdownloader.dmg" I clicked it once & saw terms of service in which they will switch you to use only their search engine, serve ads, etc. So luckily I didn't install it.
Does adobe need to investigate this malware problem? Others might search the way I did.
Anyway, this all started because after installing mavericks, i can't open any pdfs from the web.
Can anyone help me? Thank you very much in advance.
J (usernames were all taken so I have symbols!)

Moving this discussion to the Acrobat Installation & Update Issues forum.

PDF Links Won't Open in Safari 3.1.2

Whenever I click on a PDF link in Safari, I just get a blank gray page with a spinner. PDFs use to open with no problem. I did update to Adobe CS3 last week - don't know if that's part of the problem. I have plenty of memory and disk space. Any ideas?

Do you have Adobe Reader or Adobe Acrobat Pro installed? If so, that is the problem.
You need to quit Safari, start the applicable program(s) you have, go to Preferences > Internet and uncheck the box where it says "Display PDF in browser using:". Then go to Users/username/Library/Internet Plug-Ins and remove the Adobe PDF plugin. Restart Safari and try view a PDF in the browser.
Mulder

Pdf links will not open in safari.

Had no problem until upgrade to Lion. Got newest Reader. Genius Bar said Adobe Reader the problem. Got rid of it. Still no pdf pages will open. Can open freestanding pdf files with Reader or Preview. Get a black screen when I click a pdf link. Upgrade Lion on my iMac and no problem, but on my Powerbook the pdf links no longer work in Safari. Tried Firefox and do not work their either but get a while screen.

Hi...
Go to /Library/Internet Plug-Ins
Move the Adobe PDF Browser plugin to the Trash.
Quit then relaunch Safari to test.
If you have trouble finding the files..
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
/Library/Internet Plug-Ins
Click Go
edited by: cs

Make ie7 save pdf link instead of open (acrobat8)

hi, when you click a pdf link in ie7 there seems to be only 2 options: either open the pdf in browser window or open pdf in acrobat.
how can you make the ie7 ask to save the pdf file instead of automatically opening it?

That would be a feature of the browser or the HTML code used. I am not sure how to set that, or if it can be set. Acrobat will open if requested, but you are asking the browser to save rather than to open. Thus for what you want Acrobat or the plugin would not even be called.
If you are looking for it in your own browser, the look for browser options. If you are trying to do it with HTML for other users, then you need to consult an HTML manual. You might be able to set a button to save with some JAVAscript. Keep in mind that if that is what you are looking for, most folks like to be asked before you start saving to their machine.

Firefox PDF links - Trying to Open in Pages

Hi all,
I have a bit of a hiccup in that every time I attempt to click on a PDF link in Firefox 3.6.3 to open the file in Preview, the system attempts to open it with pages and I receive the following error message:
The document “PhotoVideo_Solicitation1449-1.pdf” couldn’t be opened. In a Pages Error window. The file automatically downloads and I can open it fine from there, but I'd like to be able to open it in Preview directly. I've gone into the OS settings to make sure Preview is default for PDF (it is). I've also made sure that PDF's in Firefox Preferences are set to open in Preview (it is).
Thanks if anyone can offer advice, solutions etc. This brings me back to my Windows days, of which I NEVER want to return!!!

behrlich
Welcome to the forum.
Sounds like your "helper applications" have got muddled.
In Firefox:
+Menu > Firefox > Preferences > Content > File Types > Configure how Firefox handles certain types of files > Manage… > PDF > Open With > Change Action… > Open them with this application: > Browse to Preview in your Applications folder > OK+
peter

PDF links do not open properly

I run safari 1.3.2 on OS 10.3.9. Initially a pdf link in safari would open properly by using the adobe plugin or whatever. Now a pdf link opens up using the Quicktime plugin. How can I manage plugins and get pdfs to open properly in safari?

Hello Paul:
Welcome to Apple discussions.
I am away from my Macs at the momment, but let me try
to help.
Highlight a PDF file (do not open it). Now I am
fuzzy...go to the menu bar and find a parameter that
says "open with" You will see a drop down menu with
all the available options. Select PDF and then click
on open with this for all flike files (or something
similar).
My apologies for being vague - if I was at my Apple,
I would walk myself through it first.
Barry
Barry, that sounds like your talking about choosing a opening application in the finder, thats not my problem, I want safari to use the correct plugin for pdf file links, how do i do that?

I cannot open PDF links in Firefox. However, I can open those same links with Internet Explorer. This failure has happened since downloading FF 4.0. What did that "upgrade" change so that these PDF links do not open?

I use TD Waterhouse Webbroker, which has links to PDF documents. These links have always opened - that is until I "upgraded" to the latest Firefox version (I think it's 4.0). Now those same PDFs do not open. I cross-checked with the arch enemy, Internet Explorer. Those same PDFs opened in Internet Explorer. So Firefox, what did you do in the latest "upgrade" that has altered the way the browser handles PDF files on Webbroker??

Hi tlaclair, when I click that link, here is what I see (observed using the Fiddler2 program, which intercepts web traffic between your browser and websites):
(1) The server at link.p0.com sets 1 cookie and redirects to http://t.mookie1.com/t/v1/event?migClientId=181&migAction=email-click&migSource=mig&migDest=http%3a%2f%2forder.dominos.com
(2) Firefox follows the redirect and the server at t.mookie1.com sets 3 cookies and redirects to http://order.dominos.com
(3) Firefox follows the redirect and the server at order.dominos.com redirects to a secure session ([https://order.dominos.com/])
These kinds of redirects are completely standard; if you set Firefox to warn you about redirects, then a bar usually appear below the address where you can click an Allow button to continue. You can check whether you have this feature turned on here:
orange Firefox button ''or'' classic Tools menu > Options > Advanced > General
If Firefox isn't blocking the redirect, it's possible that one of your add-ons is doing it. A standard diagnostic for interference by add-ons is to try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
Help > Restart with Add-ons Disabled
In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."
If the link works correctly, this points to one of your add-ons or custom settings as the problem.
Any change?

PDF Link doesn't open

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