PDF Maker Add-ons

Hello. I occasionally have big issues when making a PDF from
Word. The message says "Word experienced a serious pronblem with
the acrobat pdfmaker office addin. If you have seen this message
multiple times, you should disable this add-in and check to see if
an update is available." If I disable this, how do I make PDFs
since the Acrobat tab, the short cut command, and the Create
PDFoption under Print are all gone?
Also, have anyone else noticed any issues with Word crashing
when doing a specific type of PDF: fully functional or quick and
simple? It has happened to me with either method - and it does so
seemingly randomly. Thanks.

Sorry. I just realized I posted this to the Robohelp forum.
Nevertheless, any suggestions are welcomed.

Similar Messages

  • PDF Maker Add-In

    I have a machine with Windows 8, Office 2013 and Acrobat X.  I'm having trouble with the PDF maker add-in.  In Word and Excel, the add-in is listed as "active" but I have no Acrobat toolbar and it does not appear on the ribbon.  In Outlook, the add-in is listed as "inactive".  It allows me to check the box to activate it, but remains in the "inactive" list regardless of how many times I try to activate it.  We have another machine in the office that uses the same hardware and same software versions, and the add-ins work on it just fine.  I have run updates on the office and Acrobat software, uninstalled and reinstalled, and ran "repair" on both multiple times and still have the same issue.  Help!

    Hi Ludy,
    If you insist that the plugin is working fine on the othe rmahine then you can try the following:
    Check the status of the add in Office 2013 >File > Options > Add ins > COM Addins > Go,
    The add in tries to configure for the first time and if proper permissions are not there, it fails to load and Office disables the add in.
    Try launching Office 2013 as Administrator, i.e. right click on Office icon and select 'Run as Administrator' and then check.
    Do also create a new user account and check the behavior.
    Also update Acrobat 10 to the latest version and check.
    Try repairing Acrobat by going to the help menu > Repair acrobat.
    In addition to the above you can check the following within the Office Application :
    Enable PDFMakerOfficeAddin from the Microsoft Office application's Disabled Items list.
    Open the Microsoft Office program (Word, Excel, Publisher, or PowerPoint).
    Open any Blank document and Click the 'File' menu button, then click the ' Options' button.
    Click Add-Ins.
    From the Manage dropdown list select Disabled Items and click Go.
    Check the list for PDFMakerOfficeAddin:
    If it is listed, then select it and click Enable. Close all dialog boxes and restart the Office application
    If it is not listed, then make sure that PDFMOfficeAddin.dll is located in the '.../Program Files/Adobe/Acrobat 10.0/PDFMaker/Office' folder. If the file is missing, then reinstall Acrobat.
      Note: Microsoft Office Applications disable add-ins as a failsafe if the application is prematurely closed (for example, if the system wasn't shut off properly or the application crashed). 
    Add the COM add-in file to the Windows registry.
    In Windows Explorer, locate the COM add-in file (PDFMOfficeAddin.dll) and note the exact path, which may include spaces.
    Choose Start > Run.
    Type regsvr32 followed by a space, and then type the path that you noted in step 1, in quotation marks. For example: regsvr32 "C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Office\ PDFMOfficeAddin.dll "
    Click OK, and then start the Office application.
    Check if Acrobat PDFMaker Office COM Add-in is present in the list of available COM Add-ins for the Office Application.  
    Launch Microsoft Office program (Word, Excel, Access, or PowerPoint).
    Click the Office button and choose '[Application name] Options'.
    Click Add-Ins.
    From the Manage Dropdown list select COM Add-ins and click Go.
    Check the list for PDFMakerOfficeAddin and the checkbox in front of it is checked.
    If the checkbox is not checked then check it, click OK and restart the Office application.
    If the Office application doesn't allow you to check the checkbox and you have already tried Solution 1, then select Acrobat PDFMaker Office COM Add-in, click Remove and follw the next step.
    If Adobe PDFMaker COM Add-in is not present in the list of available add-ins, then click Add and navigate to C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Office\. Select PDFMOfficeAddin.dll, click OK, then restart the Office application.

  • Adobe PDF maker add-in for Word 2010 adding strange numbers to headings

    Hi everyone,
    I used the Adobe PDF maker add-in for Word 2010 to export a Word document to pdf. After saving the pdf, I noticed that the headings that are displayed in the navigaton pane now contain strange numbers, eg.
    1.1 14BSecond level heading
    1.2 15BSecond level heading
    The above should be:
    1.1 Second level heading
    1.2 Second level heading
    It's doing this for all second level headings in the document and when I save as a pdf file, these numbers are showing in the pdf bookmarks.
    Does anyone know if this is a known bug with the pdf add-in and if yes, if there's any way to remove the numbers?
    Thanks in advance.

    I am experiencing a somewhat similar problem. In my case the unwanted numbers are being prepended to the running headers at the tops of the pages.
    So for example, I have some Heading 1 text that says Verifying the Required Account Settings. But in the running header, this shows as 11BVerifying the Required Account Settings.
    Unlike the original poster, the 11B does not appear in the text itself - only in the PDF generated by Acrobat's PDF Maker.
    This occurs with this document when output from either Word 2007 or Word 2010 and Acrobat X.
    Any suggested fixes?    ...pt

  • Internet Explorer Adobe PDF Reader Add-ons

    We have Adobe Acrobat 9.5.1 version and from Internet
    Explorer (Tools> Manage Add-ons), Adobe PDF Reader publisher shows "Control name is
    not available" .  I tried to open web-based PDF form but it error out.
    How can I fix this IE add-ons issue?

    Hi Junny,
    This forum is for deploying the product in enterprise settings. Try a different forum.
    Ben

  • Having to disable Adobe PDF Reader add-ons then enabling it.

    After updating through 11.0.02 -> 11.0.03 -> 11.0.07 (Not currently on 11.0.10), and before I go any further, we also are using IE11 w/Enterprise Mode and the latest version of Chrome. Also, users have Acrobat Pro XI 11.0.09. PDF's are set to open in Adobe Reader. Well, after updating Adobe Reader with the versions mentioned above, a user will open IE or Chrome and click on a link that should open a .PDF in another window or give the option to download it. When this happens, sometimes all the content can't be interacted with or it just doesn't open. The ONLY way I know of to fix this is to go in to IE, manage add-ons or Chrome://plugins, disable the Adobe PDF Reader add-on, close the browser, open the browser and enable the Adobe PDF Reader add-on, restart the browser again. At that time, will the PDF's open properly.
    Is there something that can be done to prevent this from happening? One of the reasons I don't like to push out Adobe Reader updates in our district during the school year is because of this reason.
    Thanks

    I have removed the "Assumed Answered" status.
    But unfortunately I don't know what the cause of your problem could be.

  • PDF Maker not shown in excel 2013 ribbon

    I have got Windows 7 64-bit. I have excel 2013 installed on it. I have recently installed every version of adobe acrobat reader but when i open excel I cant see the PDF Maker add-in in the ribbon.
    I have checked it in COM-Add ins list and it is being marked checked. But its not showing up. I have currently installed version 11 of adobe acrobat XI Pro. But issue remains same.
    I have searched on google.com a lot but did not find anything.
    Can anyone help?
    What should I install to get the PDF Maker in the ribbon? Any fixes?

    You have to do the updates to AA XI before the ribbon comes up in OFFICE. OFFICE 2013 came out after AA XI and the updates addressed the fixes.

  • PDF Maker Problems in All Office Applications

    The PDF Maker add-in shows in the add-in add-in manager as ACTIVE in Word and Excel 2013 but I see no Acrobat toolbar nor anything related to Acrobat under the generic add-in toolbar. I am using Acrobat XI with Office 2013. Both Acrobat and Word were just updated. I have searched this forum and the internet for a solution but had no success. Also, if anyone knows where to find the serial number, I'd apprecaite it. You can't live chat without it.
    Thanks,
    Eric
    Here's a screenshot:

    Hi Vikrant
    thanks for the message…..subsequent to posting on the forum, I discovered that the problem was due to the fact that my version of Acrobat Pro - 11.0.00 required updating;  once I did this, the problem fixed and the Adobe ribbon appeared again the my office files.
    Thanks
    Jonathan
    Sent from Windows Mail

  • When using Firefox, PDFs won't load natively on Mac Mountain Lion (10.8.2), even when all add-ons are disabled. No issue using Firefox on PC

    Whenever I click on a web link, do download a PDF form, for example, I get this error message:
    "We are sorry, but Adobe Reader is unable to show documents in this browser configuration.
    Please use your browser to download this file and open it in Adobe Reader or Adobe Acrobat.
    To avoid this message in the future, many browsers provide a way to turn off certain add-ons, and some are able to show this document natively. Please contact your browser vendor for more details."
    This problem only manifested recently. I have recently added Adobe CS6, but the problem manifests itself even when this is disabled. Any help much appreciated.

    The Adobe Reader plugin may not be working properly on Mac.
    * https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
    * https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox
    Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
    PDF files may be found under entries like Portable document or Adobe PDF document.
    *Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

  • How can I integrate add-ons into a PDF (Use Adobe Acrobat (in Firefox), such as Babylon English Dictionary?

    How can I integrate the Fox add-ons into a PDF (Use Adobe Acrobat (in Firefox), such as Babylon English Dictionary? Many PDF do support my add-ons. BTW, the PDF in question is one that I have uploaded to my web site.

    Babylon would need to support Adobe Acrobat for that to happen.

  • Firefox keeps wanting to start in Safe Mode and it says I can make some changes permanent such as "Disable all add-ons" and others. When I select one of the options I can then "Make Changes and Restart".

    When I make my selection it can then proceed to use Firefox. However the next time I open Firefox I get the same problem.
    I'm using Windows 7. I have used Firefox for many years with Windows XP and never had this problem. Is there a solution?

    See [[Firefox is stuck in Safe Mode]]
    "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window.
    Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
    See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
    If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check.

  • Cannot restore PDF Maker and Add-in to MS Word 2007

    Hi,
    I have Acrobat Pro 9 installed as part of CS4 Design Premium onto Win Vista + MS Office 2007 environment.
    When this was first done, "Acrobat" menu showed on MS Word's ribbon but this had disappeared and replaced by ScanSoft PDF Create 4 add-in menu, which was bundled with an OCR program.
    Unfortunately, the PDFs produced by this version of PDF Create isn't compatible with Auto Field Detection of Acrobat 9 to create fillable PDF forms so I uninstalled PDF Create and ran Acrobat installer in repair mode several times but the "Acrobat" menu doesn't get retored on MS Word and I still get
         "Missing PDF Maker Files   Do you want to run the installer in repair mode?"
    error message every time I try to convert *.docx file into PDF from Explorer using contextual menu.
    How can I rectify this?
    I'm using subscription version of CS4 Design Premium.
    Maki
    Canberra, Australia

    Hi again
    I've since found out that Acrobat PDFMaker Add-in was in the disabled list of MS Office Word Add-ins.
    In fact, the situation is pretty much described in Solution 1 of http://kb2.adobe.com/cps/401/kb401734.html and http://kb2.adobe.com/cps/403/kb403561.html (thanks, CtDave!) so I followed the instruction to enable the Add-in.
    It was, however, not possible to simply enable the PDFMaker Add-in as it rejected my attempt to tick the box by indicating I have to do this as administrator (below is the stuff I get when running Word as Maki, i.e. non-admin)
    It gets more confusing when I DID run Word as administrator, the PDFMaker Add-in wasn't disabled (see below)
    There is no menu item like "share the setting with other users" so I'm stuck.
    I did go to MS Office Word Forum and saw people posting similar problems but it seems they are trying to send people to Adobe Forum...
    Any suggestions?
    Maki
    Canberra, AUS

  • Adobe PDF Reader Publisher 'not available' in IE Manage Add-ons

    Some users of a website that displays PDFs in the browser are not able to view the PDFs.  These users are using IE9 and Adobe Reader XI on a Windows 7 machine. They have gone through uninstalling, reinstalling, and repairing Adobe Reader XI and have ensured that the IE settings match the IE settings for other users whose setups work correctly.  The only difference is in the Manage Add-Ons.  On machines that do work, the publisher for the Adobe PDF Reader add-on is listed as 'Adobe Systems, Incorporated'.  On the machines that do not work, the publisher is shown as 'not available'.   My gut feeling is that since the publisher is listed as 'not available', Microsoft doesn't trust the add-on and won't run the ActiveX control to display the PDFs in the browser.
    How can I fix those systems so that the add-on shows as 'Adobe Systems, Incorporated' on the machines that do not work?  Or how can I get them to work regardless of the publisher listed?  Or is this even the issue of why these machines will not display PDFs in the browser?

    They do assure me that they are using the 32-bit version of IE.  I think the add-on doesn't show at all in the 64-bit version.

  • How to Enable IE 10 add-ons to create PDFs?

    I have IE 10 64 bit on Windows 8 64bit. I have Adobe Acrobat XI Pro.
    In the Manage Add-ons area of IE 10 three add-ons for "Adobe Acrobat Create PDF" for the Helper, for Selection, and Toolbar. which are labelled as disabled. They are marked to 32 bit and 64bit architecture but when I right click on any of the three add-ons the Enable and Disable selections are grayed out. The more information selection reveals this.
    Name:                   Adobe Acrobat Create PDF from Selection
    Publisher:              Adobe Systems, Incorporated
    Type:                   Browser Helper Object
    Architecture:           32-bit and 64-bit
    Version:                11.0.4.63
    File date:              Thursday, September 5, 2013, 7:04 AM
    Date last accessed:     Today, September 30, 2013, 29 minutes ago
    Class ID:               {F4971EE7-DAA0-4053-9964-665D8EE6A077}
    Use count:              0
    Block count:            1394
    File:                   AcroIEFavClient.dll
    Folder:                 C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64
    How do I enable these add-ons?

    Thanks Bill,
    Yes, the plug-ins are there in "Manage Add-Ons>Toolbars and Extensions."  But, when I select any of the three Add-ons for Adobe Acrobat, the view that follows has the "enabled" and "disabled" buttons grayed out. No matter how many times I select enable, the add-ons remain disabled.
    I think the add-ons only work for 32 bit Internet Explorer, not the 64 bit Internet Explorer, or maybe not even for Windows 8 64 bit.
    Ken

  • The urgent notice to update to Firefox 5.0 for security reasons warned that"Incompatible Add-ons Found" and won't work until made compatible but how do I make them"compatible?"

    When I tried to respond to the urgent notice to update to Firefox 5.0 for security reasons I was stopped by a screen that said "Incompatible Add-ons Found" It identified two add-ons, Move Media Player 1.0.0.07103010 and Real Player Browser Record Plugin 14.0.3 that would be disabled. It said that "as soon as they are "made compatible" Firefox will update and re-enable these add-ons" It is not clear who is to make them compatile. I have no idea how to make them compatible and I don't even know what they are for. I don't want to lose any functionality as the result of an update, so what should I do?

    Make sure that your IP address is not being shared. See the note at the top of this page.
    Port forwarding problems
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • PDF Maker for Outlook is not installing or working. It shows as an inactive add in but I cannot activate it.

    Help. PDF Maker for Outlook is not installing or working. It shows as an inactive add in but I cannot activate it.

    You may have more of a chance getting a quicker answer here:
    https://discussions.apple.com/community/windows_software/windows_compatibility

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