PDF Maker Tab missing, Convert Word to PDF w/ Hyperlinks TOC

Hello all,
I have been reading documents for days and still do not have any answers. Obviously frustrated, but still going strong.
Here is my situation, we have word documents that we are converting to PDF that have TOCs/ Hyperlinks and Bookmarks in that are not converting to the PDFs. The guests will be viewing these documents in a PDF reader.
I am using MS Word 2013 and Acrobat XI Pro on Windows 7 Professional 32-bit.
Everything I read keeps talking about a Adobe Tab in Office. I have checked to make sure the add-in is selected but nothing appears.
Please help, I just talked our company into spending the money for Adobe and now it is not working.
Thank you for your help,

Certainly you need the Acrobat tab in Office, it's that which you need to focus on fixing.
Have you applied all updates to Acrobat XI? What version do you currently have (11.x.y)?

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Have just installed XI. I run Win7 and 32bit Office 2010. PDF export ribbon in showing in word and you can create pdf from this.
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In a message dated 12/17/2014 10:01:32 A.M. Eastern Standard Time,
[email protected] writes:
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(https://forums.adobe.com/message/7023171#7023171)

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PDF Maker Tab missing, Convert Word to PDF w/ Hyperlinks TOC

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