PDF not fully flattened when exporting - Printing problems

I recently ran across a problem I haven't experienced before. I had designed a postcard in InDesign CS6, The client wanted the text from their old logo with a new graphic in place of part of the old logo (sorry if that sounds very confusing they replaced old logo graphic with one that is celebrating 40 years). I used the clipping boxes and imported both the new graphic and the old logo (cutting off the graphic of the old logo that they didn't want). Looked great on screen, my printed proof on my printer looked great as well. Exported using press quality, with trim marks to PDF and sent it to the print house.
The print house opened it in a program to mail merge and it still looked great on screen, but when it printed the graphic from the old logo showed through and I ended up with the new logo printed on top of the old logo (which my client obviously was furious about).
I've been doing this for 12 years with no previous problems, so this baffled me. The printing house told me that they occasionally have this happen because their hi-tech printer is able to read hidden layers and just is too smart and that it is probably that the pdf isn't flattened enough.
First off, I need to know what I need to do to my PDF setting to make sure this doesn't happen again as I want what I see on screen to be all that prints.
Second, if the hi-tech printer didn't pay attention to that clipping path (and showed all the logo), but didn't mess up the grid of pictures on the card (all of which were in the same type of clipping mask), what caused it to do this?
Any insight will be greatly appreciated.
Thank you!

Post Author: fyz
CA Forum: Exporting
Hi,
I think your pdf file is probably damaged. There is a tool called Advanced PDF Repair. I have used it to repair many corrupt PDF files successfully. Its homepage is http://www.datanumen.com/apdfr/ Maybe you can have a try.
Alan

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Have installed cc2014, menues are not fully visible. when changing font, system (all new sony vaio, win 8.1) crashes completely.

have installed cc2014, menues are not fully visible. when changing font, system (all new sony vaio, win 8.1) crashes completely

Dear Zak,
thank you very much! Your information solved the problem immediately!
Best regards,
Philipp Frank
New website
www.philippfrank.at<http://www.philippfrank.at>
Dipl Ing Philipp Frank
1010 Wien
Jakobergasse 4/14
+43 1 513 22 83 19
+43 650 250 5000
[email protected]<mailto:[email protected]>
www.philippfrank.at
Von: Zak Williamson (Adobe)
Gesendet: Montag, 23. Juni 2014 20:40
An: Dipl Ing Philipp Frank
Betreff: have installed cc2014, menues are not fully visible. when changing font, system (all new sony vaio, win 8.1) crashes completely.
have installed cc2014, menues are not fully visible. when changing font, system (all new sony vaio, win 8.1) crashes completely.
created by Zak Williamson (Adobe)<https://forums.adobe.com/people/ZakWilliamson%28Adobe%29> in Help with using Adobe Muse CC - View the full discussion<https://forums.adobe.com/message/6488371#6488371>

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Hello,
i am trying to describe a problem which persists since version CS3 of InDesign. It's about aliased edges in images in a certain angle; occuring when exporting the brochure as PDF file (at 300 ppi). The placed images are always at a higher quality than needed (for example 780 ppi effective). The aliasing is not there when opening the original image files in photoshop (viewing at 100%).
The PDF export settings are:
- Compression: Bicubic downsampling to300 ppi for images above 350 ppi (for color images, grayscale images and monochrome images)
- Crop Image data to frames
- Marks: Crop Marks and Page Information
- Output: No Color Conversion
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- The right one is the result when exporting a InDesign Document with the same width to a PDF with the mentioned settings
Downsampled in Photoshop CS6 to 216 mm width
Exported from InDesign CS6 with mentioned settings
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When i write a PostScript file of the brochure and put it in Distiller (with the same PDF Preset as above), the image looks like the one made with Photoshop. So this problem has to lie somwhere deep in InDesign or it's settings.
Anybody with similar experiences?

Rob Day wrote:
Something about your test looks off. The export from ID and export from PS PDFs are both zoomed at 1200%, but the export from ID vrsion is 90% smaller.
Yeah I noticed that I actually had the image in InDesign scaled @ 90%, so the effective ppi was around 650. I get the same jagged results when I use anything other than a 300 or 600 effective ppi. Whereas if I use a 650ppi image in Photoshop and export to PDF, it downsamples smoothly.
Rob Day wrote:
The diagonal lines in your test are 1 pixel so at 300ppi to an offset press at 150lpi, the lines would be less than a halftone dot so I'm pretty sure you would need a loupe to see any difference. Maybe with a stochastic screen there would be better resolution but still difficult to see. So if the printing is that good I would just export without down sampling. With disk space running at 15 cents a gigabyte there's not much to gain with a downsample.
It becomes noticeable with some images more than others, but I'm printing a lot of images of buildings and drawings with sharp lines that converge to a point, or are distinguishable in the full size image but indistinguishable when downsampled. This can introduce distracting patterns when they aren't downsampled smoothly, something like this:
Unfortunately the printers near me aren't very good, so I'm having things printed online, and this particular printer (blurb.com - for a small job) won't accept large PDFs without compressed/downsampled images :/ I'm making 300dpi versions of the really crucial images for the time being, but I'm hoping there is a better solution!
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Damaged .pdf file when exporting / printing

Post Author: darrens
CA Forum: Exporting
Hi,
I scoured Google, these forums, and Crystal support but haven't found a solution to my issue.
I have a Crystal report (version XIR2) served from an Enterprise server. I also have a ASP.NET C# application that calls and runs this report in a DHTML CrystalReportViewer. The actual report runs just fine.
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Exporting to other file formats seems to work just fine. Excel and Word have no problems.
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I had found some articles in Business Object support saying this problem was related to WebSphere, and there were various solutions I found related to that. However, WebSphere isn't used anywhere in our organization, so this problem must be stemming from elsewhere.
Anyone have any ideas? Thanks in advance for taking the time to read / reply to this thread. If anyone needs more information, feel free to ask!
Thanks,Darren

Post Author: fyz
CA Forum: Exporting
Hi,
I think your pdf file is probably damaged. There is a tool called Advanced PDF Repair. I have used it to repair many corrupt PDF files successfully. Its homepage is http://www.datanumen.com/apdfr/ Maybe you can have a try.
Alan

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Thank you in advance,
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regsvr32 "C:\Program Files\Common Files\Crystal Decisions\2.0\bin\ExportModeller.dll"
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Imports CrystalDecisions.ReportAppServer
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I got the same error message when trying to export a report to Excel format. This happened with an existing report that had always exported with no problem, until I added a couple of new formulas. After investigating, I discovered that one of my formulas was returning a divide by zero error if a date range was too small. Once I fixed that formula, it began exporting again with no problem. I discovered this by trying to export to PDF (since all of the situations discussed here involved PDF) and that was when it returned the divide by zero error.

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Hi,
You can set ExecuteWithParams as default activity in the task flow then method activity to return total no of rows passing to Router activity if your method has value 0 then call Create insert operation else do directly to page.
Following idea could be your task flow
Execute With param (default) > SetCurrentRowWithKey > GetTotalNoOfRows (VOImpl Method)
|
v
Router
1. If pageFlowScope outcome is 0 then call CreateInsert > MyPage
2. if pageFlowScope outcome > 0 then MyPage
hope it helps,
Zeeshan

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"... a known Chrome issue." The resolution lies with Google for this - nothing you can do (other than disable the "in house" browser add-on and enable Adobe's (if you have Reader or Acrobat installed)).
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Provide your users a feed-back mechanism; you'd be able to respond with the suggestion that they ping on the appropriate software houses to provide adequate software.
Be well...

PDF not fully flattened when exporting - Printing problems

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