PDF opens blank window

I have an application that opens pdf in an iframe. There are several pdfs that are opening fine. However, after the most recent Reader 10.1 upgrade, a particular pdf is showing a blank frame. The pdfs stream data from the server and display the populated pdf.
The pdf opens up fine the first time it is opened. The second time it is opened, it displays a blank frame. I have waited 10 minutes for it and nothing displays. If anything, it should open faster the second time. If I shut down IE and reopen, it again works the first time and then it fails the subsequent times. If this is not the first pdf opened when IE is brought up, then it shows the blank frame when you open this pdf.
The pdf data is streamed from the server.
There is a link on the site to open the pdf. The link opens up an input dialog. After filling in a couple of fields in the dialog and hitting OK, the pdf opens. I mention this because there are other pdfs in the site that do not take input; these pdfs open directly from a link; these stream data from the server; and these pdfs open fine every time I open them.Windows XP Service Pack 3, IE 7, Adobe Reader 10.1
This pdf was working fine in Reader X and previous versions of Reader.
This pdf works fine in Windows 7, IE 8 and IE 9.
This pdf works fine in Windows XP, IE 8.
Can someone help me figure out what is causing this pdf to fail?

Thank you very much for the reply. I followed your instructions. This fixed half of the problem. Links to pdf files that are on web pages now come up with a box that asks if I want to open or save the file, without a blank browser window in the background. That is great.
When I tested the fix with pdf file links in email, the problem still exists. I tested links in Outlook Express, Yahoo mail, and Gmail. Any time I click on a pdf link in an email, a blank Firefox window opens and then I get the small window that asks me if I want to open or save the file. Sounds like this is a configuration issue, not a technical problem. Thanks for your help.

Similar Messages

  • Firefox 3.6.6 for Windows opens blank window the first time it is launched

    Firefox 3.6.6 for Windows opens blank window the first time it is launched
    == This happened ==
    Every time Firefox opened
    == Upgraded to 3.6.6

    Hello Gary.
    Go into ''Tools > Options > General > Startup:When Firefox starts:'' and configure it as you like.

  • Pdf opens blank page in safari

    PDF opens as a blank page in safari.  Can any one help?

    Hello S Butler,
    Welcome to Discussions!
    See if any of this helps you below.
    Also did you use the combo up-date for 10.4.5? Because this version
    corrects things in Safari that the stand alone does not.
    Did you repair premissions before and after the up-date?
    Did you turn off your firewall?
    Safari: PDFs now open directly in Safari instead of in Preview
    When using the latest version of Safari with Mac OS X 10.4 "Tiger," PDF links that you click will now open directly in the Safari window for your viewing convenience. Before Tiger, PDFs would open in Preview.
    If you still prefer Preview, simply Control-click the PDF link (or right click on a two-button mouse) and choose Download Linked File from the shortcut menu. Once the file is on your desktop, double-click it to open in Preview.
    Notes:
    In addition to Control-clicking the link and selecting Download Linked File as described above, you also have the choice of using Option-click on the link to shortcut the process even further.
    If you do open a PDF in a Safari window, you can Control-click on the PDF itself and choose Open with Preview.
    Due to certain server configurations, some PDFs will still download to your desktop instead of opening in a Safari window.
    If you use a third-party PDF plug-in for Safari, it will block Safari's built-in PDF support.
    Please let us know if anything works for you.
    Kes
    PowerBook G4 15 1.67GHz 10.4.5 512MB AirPort Extreme; iMac G4 20 1.25GHz   Mac OS X (10.3.9)  

  • 2013 Excel WFservlet.xls check exports to Excel and opens blank Windows 7 Ent

    HI All,
    I am trying to work through an issue involving an online check through Accounts payable downloading to a blank Excel document. If the user saves the file it opens as it should but if she chooses to open it, it opens blank. If I go to View>Arrange
    All> leave the Tile selected (basically do nothing but click OK) and click OK it opens. I have done an Office repair with no luck and also a complete uninstall then used the office removal tool then reinstalled with reboots in-between and still no change.
    This computer is on a domain and I can get the check to export to excel without any issues on another computer so I know it's not her roaming profile. I can get it to work on my machine and others as me, admin and her but on her machine no luck. I have opened
    IE settings on her machine and a working machine and matched the settings exactly as well as Excel settings. I have started Excel in safe mode and exported but no luck. I have disabled all add ins in excel and added the site to compatibility settings and trusted
    sites in IE. I reset the browser and deleted history with all options selected.
    In the beginning I was receiving the error "The file format and extension of ".xls" don't match. The file could be corrupted or unsafe. Unless you trust its source, don't open it. Do you want to open it anyway?" I checked the following
    In Windows Explorer Tools > Folder Options > View tab > made sure "Hide extensions for known file types" was unchecked.
    I also did
    Open your Registry (Start -> Run -> regedit.exe)
    Navigate to HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\OFFICE\12.0\EXCEL\SECURITY
    Right click in the right window and choose New -> DWORD
    Type “ExtensionHardening” as the name (without the quotes)
    Verify that the data has the value “0″
    No luck.
    If I log into the computer as local admin or my domain account it still opens blank.

    HI All,
    I am trying to work through an issue involving an online check through Accounts payable downloading to a blank Excel document. If the user saves the file it opens as it should but if she chooses to open it, it opens blank. If I go to View>Arrange
    All> leave the Tile selected (basically do nothing but click OK) and click OK it opens. I have done an Office repair with no luck and also a complete uninstall then used the office removal tool then reinstalled with reboots in-between and still no change.
    This computer is on a domain and I can get the check to export to excel without any issues on another computer so I know it's not her roaming profile. I can get it to work on my machine and others as me, admin and her but on her machine no luck. I have opened
    IE settings on her machine and a working machine and matched the settings exactly as well as Excel settings. I have started Excel in safe mode and exported but no luck. I have disabled all add ins in excel and added the site to compatibility settings and trusted
    sites in IE. I reset the browser and deleted history with all options selected.
    In the beginning I was receiving the error "The file format and extension of ".xls" don't match. The file could be corrupted or unsafe. Unless you trust its source, don't open it. Do you want to open it anyway?" I checked the following
    In Windows Explorer Tools > Folder Options > View tab > made sure "Hide extensions for known file types" was unchecked.
    I also did
    Open your Registry (Start -> Run -> regedit.exe)
    Navigate to HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\OFFICE\12.0\EXCEL\SECURITY
    Right click in the right window and choose New -> DWORD
    Type “ExtensionHardening” as the name (without the quotes)
    Verify that the data has the value “0″
    No luck.
    If I log into the computer as local admin or my domain account it still opens blank.
    The file will open in Chrome but I am wondering if that's because Chrome downloads the file as if I choose to save the file opens fine. I am going to run the OffCAT will post my findings.
    Thank you!

  • PDF opens blank in Android Phone.

    PDF attachments open blank in my (Android 2.3.3) HTC Salsa C510E from 20th September 2013.  Before that it was ok.  But the same attachment opens correctly in my laptop.  I uninstalled and then reinstalled ADOBE READER in my android phone but of no use.  How to set it right?

    Can you share the pdf file where you seem to be encountering this issue?

  • Trying to download Premiere it opens blank window no download

    I have tried from all browsers to download Premiere its opens a blank window creative cloud symbol but that's it nothing downloads

    This is a user to user forum, not Adobe support... you need Adobe for download issues
    1st... does your computer AT LEAST meet the minimum requirements?
    Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
    2nd, contact Adobe
    Next link has a "Chat Now" button near the bottom
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Firefox opens blank windows, plus a normal window with my previous sessions, whenever I start (Firefox 6 on Windows XP) so how do I make it stop doing that?

    Since upgrading to Firefox 6 my Windows XP computer opens about 40 blank Firefox windows whenever I start or restart Firefox. I get my previous session (a single window with multiple tabs) but also these 40+ blank windows that I have to close. So I close them all, restart, and get same thing.

    Restore the default home page
    * https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_restore-the-default-home-page
    Check and tell if its working.

  • "move to new window" opens blank window (no content)

    On a tab with content I right click and select "move to new window". A new window opens with an empty "New Tab". The content is still in the old window. Feature worked fine in 3.xx

    I find I have the blank windows open only when "cool previews" is enabled. I would like to be able to use both features.

  • PDF opens blank

    When I try to open a pdf file in Photoshop Elements, the file opens however none of the content shows - it's just a blank file. Please help.

    Will it open in Adobe Reader?
    http://www.downloadinfo.co/lp/review/adobe-reader/MTIyMDU0ODYwM181MmNhYzM0OGMyM2E3/?kw=ado bereader&subid=DIARUS&cust=adobereader&type=reader&gclid=COTsy6vn6bsCFdNrfgodRlYAZg&utm_ca mpaign=DIARUS&fwd=1&rnd=b06f5b5cbf84413a2f7c0d9eca58a4051632935e&ts=1389019976

  • 11.0.5 Update - PDF Opening Blank IE Tab

    Life was swell before that Reader/Acrobat update.
    We have a sharepoint site and pdf files would open with no issues from document libary..
    Now when the user clicks the pdf file a blank new tab appears in the address bar is the correct URL of the PFD file. If you mouse click in the address bar and press enter the pdf will open in reader ( yes the addin is disabled)
    This is also happening with people who have the most recent 10.1.8 Acrobat update
    I have done every basic troubleshooting step known to and can't figure it out.  Why would IE open a new tag with the correct url to the pdf and the user has to press enter for it to open in Reader?
    Why would this also affect our Acrobat users as well.  This all started with the ost recent updatesl
    Any advice would be appreciatedl

    Hello jacevedo
    Try changing a setting like enabling Manually manage music and videos and sync, then you can drag and drop items to your iOS device. You can also change it back and see if the sync starts to work again.
    iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch
    http://support.apple.com/kb/HT4227
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • PDF Firefox blank window

    Using Firefox 3.5.8: When I click on a PDF link download, all I get is a blank white screen/page. The same happens with my husband's identical Mac, except he gets a blank black screen. I've installed Firefox PDF Plugin for Mac OS X 1.1.3, no change.
    I know Safair is the browers of Apple choice, but perhaps someone out there might have an answer for me.
    Patt

    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • IWDFileDownload: supress blank window?

    Hi,
    I'm using the webdynpro UI-Element IWDFileDownload. It works fine, but what I feel is really annoying is a blank browser-window which opens whenever the user clicks the file-download-link.
    Is there a way to supress this blank window?
    Thanks and regards
    Jan Hempel

    What browser are you using?
    And what mime type you set for download content?
    For me setting application/sub-type (like application/zip or application/octet-stream) + setting "isAttachment" to true always forces the following behavior:
    1. Browser opens blank window for a moment (target =_blank on FileDownload control)
    2. Then it closes it immediately prompting for download with standard dialog
    Works both in IE6 & Firefox.
    Valery Silaev
    EPAM Systems
    http://www.NetWeaverTeam.com

  • When I open a pdf file, Firefox opens a blank window, then the file opens in a Adobe Reader window. How can I stop the blank window?

    Whether I am using Firefox 3.6.8 or Thunderbird 3.0.6, clicking on a pdf file opens a new window. After a few seconds the pdf file opens in a separate Adobe Reader window. When I am done with that and close it, I still have to go back and close out the blank window. Got to be a configuration issue some place. I have tried several settings under Tools/Options, but haven't found the right setting yet. Any suggestions?

    Thank you very much for the reply. I followed your instructions. This fixed half of the problem. Links to pdf files that are on web pages now come up with a box that asks if I want to open or save the file, without a blank browser window in the background. That is great.
    When I tested the fix with pdf file links in email, the problem still exists. I tested links in Outlook Express, Yahoo mail, and Gmail. Any time I click on a pdf link in an email, a blank Firefox window opens and then I get the small window that asks me if I want to open or save the file. Sounds like this is a configuration issue, not a technical problem. Thanks for your help.

  • When trying to open a link to a pdf, firefox opens continuous blank windows- only way to stop this crazy manic window opening is to force quit firefox.! Any help is greatly appreciated!

    When trying to open a link to a pdf, firefox opens continuous blank windows- only way to stop this crazy manic window opening is to force quit firefox.! Any help is greatly appreciated!

    Thanks, but this is a problem that began immediately after I installed 9.0.1
    this week...I haven't changed any settings that would cause this.

  • Web app leaving blank window open after streaming pdf under Adobe X

    We are working on upgrading to Adobe 10 for around 200 users.  We have a web based Java app that is used on our local network. We send out a request to send word/excel/pdf docs to a LAN location from a content database and then the app streams it from there to the user.  With pdfs, we have the pdfs open in adobe standard or reader instead of inside the browser. 
    When this is done, IE pops open a blank window for the streaming.  With Adobe V9, excel, and word, when the document is done streaming it closes this blank window down.
    With Adobe X, it finishes streaming the file, the pdf opens in Adobe, but the blank IE window never closes.  We need to find a fix to this since having 200 users close over 100 blank IE windows a day really isnt an acceptable work around. 
    Has anyone run across something similar?
    Thank you for your help.

    Theatrechica3
    How did you "downgrade" back to Adobe 9??  :-)
    Sorry for your troubles-
    All computers do eventually crash or develop glitches in the software- or turn out a crappy version like Reader X, so I save all downloads to another hardrive or disk for ease of access for when reinstalling them. Fortuanetly, I found that I had Reader 9 saved somewhere. I searched Adobe's downloads and I couldn't find a single trace of Reader 9 in their archives, of course I could've missed it. Maybe scouring the internet might turn up something.
    I uninstalled X and reinstalled 9. Of course, Adobe update then wants to reinstall X, but I dismissed the update and hid the Adobe update icon at the bottom of the screen.
    I'm running Vista 64 and the two programs didn't work well together. Matter of fact, since after the update was installed and uninstalled and I went back to Reader 9, Reader 9 has started to crash also- not a s bad as X did but it has it's newly found issues inherited from X- I guess.
    I have been getting a lot of 'Adobe Reader has stopped working and has to close' error messages lately.
    There are a few other readers out there that work as well if not better like Primo PDF. With Primo, I just didn't like all the advertisments one gets when they make a PDF- same with PDF995, so I use CutePDF's printer driver for making PDF's.I actually print more PDF's then I do reading them myself.
    I was hoping that Adobe would've got the message by now and correct their faux pas with an update or a better version like Reader XI, but I guess that they are content with what they put out- gag.
    Good luck. Maybe find a friend who has Reader 9 saved in their Downloads folder and move it over to a flash drive and then onto your machine??

Maybe you are looking for

  • FIM WebService Connector

    Hi I'm struggling with the FIM Web service connector in different areas that i need some help with. For starters i just want to let you know that i've worked a great deal with the connector, and learned how to cope with most of the shortcomings and q

  • How to remove the underline from Title of a report.

    How to remove the underline from Title of a report. plz tell.

  • Active Directory Groups Not Working in Sharepoint

    We are trying to manage permissions with AD groups but thus far permissions are not working.  We have a site and are able to search for, find, and add AD groups.  However, users in this group still get access denied.  If users are added explicitly to

  • AcroRd32.exe stopping the adobe  reader XI files

    While viewing the files adobe reader XI files, actions are slow and sometimes getting hang up. when viewed the Task manager process find the above AcroRd32.exe in action and I suspect this is stopping the opening the files. Can any body suggest me wh

  • Upgrade from ColdFusion6 to Cold Fusion8 -- Required Code Changes

    Hi , We recently upgraded to CF8 from CF6. SOem of the functionalities are not working as expected. For Eg: if we click on the button it shoudl tak eus  to other page ,but after upgrade its staying in the same page. I suspect <cfform> tag method attr