PDF opens up blank

Someone has sent me a PDF twice.  They said that they checked it, but it still opens up blank for me.
I uninstalled Adobe reader and reinstalled the latest version, but I still can not see anything on the PDF.
Can anyone please advise?

Can you open other pdf's ok?
Try saving the pdf to your hard drive first, then open Adobe Reader, navigate to that file, and open it.
I have seen this problem with other pdf readers, but not with Adobe Reader.  Ask the sender what program was used to create the pdf.

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