Pdf output of web dynpro does not display in cProjects

Hi,
We created a custom web dynpro which calls a smartform and gives a pdf output. This pdf output is seen on the cProjects portal under a customized tab.
The issue is, some users are able to see this pdf output on teh portal without any issues but others cannot view it in their system.
When the first time the users try to view this they get a prompt for downloading activex from adobe ag and on accepting this they are able to view the pdf. This prompt does not come up for other users and hence they are not able to view the pdf output of the web dynpro.
I checked the activex control settings in the IE options and they are all enabled. Still I do not get this pop up prompting for activex download.
Are there any settings in the internet explorer or the system which have to be done to view the pdf on the portal?
Any thougths on this will be extremely helpful.
Thanks,
SImmi
Edited by: Simmi Balakrishnan on Aug 12, 2008 8:22 PM
Edited by: Simmi Balakrishnan on Aug 12, 2008 8:24 PM

Hi Simmi,
two links might be useful to you:
My struggles with the Adobe Document Services
In this SDN blog, Consultant Achim Hauck provides tips for installing Interactive Forms.
My struggles with the Adobe Document Services in WAS6.40
SAP Interactive Forms by Adobe - Configuration Guides
SAP Interactive Forms by Adobe - Configuration Guides
Kind regards,
Angelika

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