PDF Portfolio - Web links do not work

Hello,
I created a PDF with web links from a Word document. The links worked correctly in the PDF. I then imported the PDF into a portfolio (Acrobat X Professional, using the Grid layout). When I opened the PDF in preview mode the links no longer worked.
I need a way to either make the links work in preview mode in the portfolio, or to have it so that when you double click on the file it opens up outside of the portfolio. Any help with achieving this would be greatly appreciated?
Thank you!

Hi,
Would you try this experiment so that we can diagnose the problem?
On your Windows or Mac desktop computer, would you open the PDF document in Reader and check the General Preferences?
Preferences > General > Basic Tools > Create links from URLs. Is the "Create links from URLs" check box selected? (It is selected by default.)
Would you deselect it, close the PDF document, and reopen the PDF document? Do the links still work in the desktop version of Reader?

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============== MSG 1 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:52:54 PM
Event ID:      7053
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
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<html>
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         p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
         b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
         H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
         H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
         pre {font-family:"Lucida Console";font-size: .9em}
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            <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">
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            <table width=100% bgcolor="#ffffcc">
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                      <code><pre>
[SecurityException: That assembly does not allow partially trusted callers.]
   ASP.global_asax..ctor() +0
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            <hr width=100% size=1 color=silver>
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    </body>
</html>

Source
Microsoft.UpdateServices.Administration
Stack Trace:
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   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer()
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
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    <Level>2</Level>
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    <TimeCreated SystemTime="2011-09-21T10:52:54.000Z" />
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    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
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</System>
<EventData>
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Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.
System.InvalidOperationException -- Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
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<html>
    <head>
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        <style>
         body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
         p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
         b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
         H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
         H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
         pre {font-family:"Lucida Console";font-size: .9em}
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         .version {color: gray;}
         .error {margin-bottom: 10px;}
         .expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
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    <body bgcolor="white">
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            <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">
            <b> Description: </b>The application attempted to perform an operation not allowed by the security policy. To grant this application the required permission
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            <table width=100% bgcolor="#ffffcc">
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An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>
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               </tr>
            </table>
            <br>
            <b>Stack Trace:</b> <br><br>
            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>
[SecurityException: That assembly does not allow partially trusted callers.]
   ASP.global_asax..ctor() +0
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                  </td>
               </tr>
            </table>
            <br>
            <hr width=100% size=1 color=silver>
            <b>Version Information:</b> Microsoft .NET Framework Version:2.0.50727.4214; ASP.NET Version:2.0.50727.4209
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    </body>
</html>

Source
Microsoft.UpdateServices.Administration
Stack Trace:
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   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.get_AdminApiTools()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.get_ServerState()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.SetNavigationItemEnabledStates()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.OOBEWizardInitialize()</Data>
</EventData>
</Event>
============== MSG 2 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      13051
Task Category: 6
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
No client computers have ever contacted the server.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">13051</EventID>
    <Level>3</Level>
    <Task>6</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884373</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>No client computers have ever contacted the server.</Data>
</EventData>
</Event>
============== MSG 3 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12002
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
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The Reporting Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12002</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884374</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The Reporting Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 4 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12012
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The API Remoting Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12012</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884375</EventRecordID>
    <Channel>Application</Channel>
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</System>
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Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12032
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
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</Event>
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Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12022
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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    <Level>2</Level>
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    <EventRecordID>884377</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The Client Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 7 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12042
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The SimpleAuth Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12042</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884378</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The SimpleAuth Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 8 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12052
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The DSS Authentication Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12052</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884379</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOAMIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The DSS Authentication Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 9 ==============
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          9/21/2011 1:53:09 PM
Event ID:      1314
Task Category: Web Event
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
Event code: 4010
Event message: An unhandled security exception has occurred.
Event time: 9/21/2011 1:53:09 PM
Event time (UTC): 9/21/2011 10:53:09 AM
Event ID: 11b96ca285fa46d2a05d38e2e9b168af
Event sequence: 1
Event occurrence: 1
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820
    Trust level: High
    Application Virtual Path: /ApiRemoting30
    Application Path: C:\Program Files\Update Services\WebServices\ApiRemoting30\
    Machine name: APP-SVR
Process information:
    Process ID: 8332
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
Request information:
    Request URL:
http://app-svr:8530/ApiRemoting30/WebService.asmx
    Request path: /ApiRemoting30/WebService.asmx
    User host address: 192.168.5.22
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: NT AUTHORITY\NETWORK SERVICE
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="16384">1314</EventID>
    <Level>4</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:09.000Z" />
    <EventRecordID>884380</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>4010</Data>
    <Data>An unhandled security exception has occurred.</Data>
    <Data>9/21/2011 1:53:09 PM</Data>
    <Data>9/21/2011 10:53:09 AM</Data>
    <Data>11b96ca285fa46d2a05d38e2e9b168af</Data>
    <Data>1</Data>
    <Data>1</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820</Data>
    <Data>High</Data>
    <Data>/ApiRemoting30</Data>
    <Data>C:\Program Files\Update Services\WebServices\ApiRemoting30\</Data>
    <Data>APP-SVR</Data>
    <Data>
    </Data>
    <Data>8332</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>http://app-svr:8530/ApiRemoting30/WebService.asmx</Data>
    <Data>/ApiRemoting30/WebService.asmx</Data>
    <Data>192.168.5.22</Data>
    <Data>
    </Data>
    <Data>False</Data>
    <Data>
    </Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
</EventData>
</Event>
Saleh Ramadan

So, in reality, this issue has nothing at all to do with "it was working; now it is not", because you've destroyed all of the evidence that would exist in a "was working; now is not" scenario. What we really have here is a NEW installation that has failed.
So, from the perspective of a NEW installation that is not working...
Are there any other roles, features, services, or applications installed on this server?
Did you install the Web Server Role exactly as described in the documentation?
Did you install the WSUS Role exactly as described in the documentation?
Were there any other roles, features, services, or applications installed onto this server
after your original (working) installation of WSUS?
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2011)
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
My Blog: http://onsitechsolutions.spaces.live.com
Oh, well, I have red and followed the documentation exactly step-by-step on the technet library, and I can guarantee you nothing went wrong because this is not my first installation for it
When I told you about the old damaged installation and the new installation which is also failed and showed me the same symptoms as the old one, I was sure that nothing wrong with the WSUS itself, but rather it is something wrong with the environment
Answering to your above questions, the answer for all is that: that server is only used for WSUS, nothing more
Anyway, I have managed to restore the service thanks to your previous reply where you point to the CONFIG folder inside the NET framework folder, I checked the files in there, some were changed to the date I think has stopped the service, so I repaired the
NET framework 2, and restarted
It is working fine now and syncing with the update server
Saleh Ramadan

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