Pdf presets missing after uninstall of Creative Suite 5 trial

I recently uninstalled the trial version of Creative Suite 5 because I was sick of CS 5 trying to launch after the 30 day trial when I opened a file from the finder instead of directly from CS4. Now, whenever I go to "Save as a pdf", none of the preset PDF options are available. What gives? Will I have to bite the bullet and purchase CS5?

Try to re-install Acrobat from you CS4 disks.

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Windows8:integrated flash player corrupted after uninstall Adobe Creative Suite

Initially, after conversion to Windows8, the flashplayer worked fine. After uninstalling Adobe Creative Suite trial software, the flash player corrupted and only the video portion works, no audio. Followed every single forum solution on Adobe Help site, endured 3+ hours of hold time with Miscrosoft warranty department, to no avail. Downloaded uninstall for the flash player and then uninstalled it and the system still reports the flash player is integrated in Windows 8!!!!!! and functioning. Do I have to re-install the operating system?
Please, someone? Anyone?

Do I have to re-install the operating system?
Nope.
Repair Internet Explorer: http://support.microsoft.com/kb/318378
That'll put the embedded Flash Player back.

After reloading adobe creative suite cs3 on my mac 10.4.11 acrobat will not open any pdfs it previously opened. help!

after reloading adobe creative suite cs3 on my mac 10.4.11 acrobat will not open any pdfs it previously opened. help!

hello.   hey, thanks very much for writing back. i got some good info with a search or two. (info about what regedit is and what corresponds to it in OS X -- regedit allows you to edit "preference" keys for individual programs, OSX's equivalent for these keys are the .plists in User & System: Preferences and Application Support)
what i ended up doing was uninstalling Premiere Pro (not the suite, just PPro).   Then i deleted a few preference files:
from User /Preferences/Adobe:
com.adobe.AdobePremierePro.plist
com.Adobe.Premiere Pro.5.0.plist
and from System Preferences:
the file: Adobe Premiere Pro Prefs
and..
/.../Premiere Pro/5.0/...
AMEPrefs.xml     (i noticed that there's also a preference file in Media Encoder's own folder so i didn't sweat this one)
Debug Database.txt
Placeholder Preset.epr
PostEncodeCmds.pref
PresetCache.xml
Trace Database.txt
NOTE:
of course i don't know if deleting any files beyond the 2 .plist files in User Prefs was necessary, but... it seems to have worked.
I then reinstalled Premiere Pro CS5, and fired up an old project and i've got playback of HD and DV files, and snappy editing and rendering, so hopefully i'm good to go.   I'm just going to stick with v5.0.0 because i actually don't remember ever having any trouble with it, and i don't remember v5.0.4 adding anything i was 'missing' or 'needed'
hopefully, this thread will be useful for any future folks that run into trouble - and it's got a solution for both Windows and OS X
happy editing,
peace

Can't Uninstall Adobe Creative Suite 5.5

I recently replaced my hardrive after a liquid accident. All files were recovered however most of my software will not open. I'm trying to follow the steps to uninstall Adobe Creative Suite 5.5 however when I go into utilities/Adobe Installers all I find is "Uninstall Adobe Creative Cloud" not "Uninstall Adobe Creative Suite 5.5".
I've searched all over and cannot find the uninstaller. Tried searching online to download the uninstaller but no luck there either.
Any help would be appreciated.
Thanks in advnace,
Scott

Hi szmarketing,
Try using the Creative Suite Cleaner tool ( Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 ) to remove the software completely.
After removal you can re-download CS5.5 from Download CS5.5 products and use the serial number to activate the software.
Regards,
Rave

I have to replace a corrupted hard-drive so what do I need to do to uninstall the creative Suite CS^ so that I can re-install onto the neww ssd hard-drive that I am upgrading to???

I have to replace a corrupted hard-drive so what do I need to do to uninstall the creative Suite CS^ so that I can re-install onto the neww ssd hard-drive that I am upgrading to???

Simply deactivate the suite on the old drive and then install it on the new one.
Download CS6 products
Mylenium

How can i uninstalled adobe creative suite on my old computer that it doesn´t work now and installed adobe on my new computer?

how can i uninstalled adobe creative suite on my old computer that it doesn´t work now and installed adobe on my new computer?

use the adobe uninstallers to uninstall from your old computer, and use the installation files to install on your new computer.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Uninstall Adobe Creative Suite 4 Web Standard with creative suite cleaner tool not working

hi, I try to silently uninstall Adobe Creative Suite 4 Web Standard using the Adobe Creative Suite Cleaner Tool
on a win7 x64 (french) computer so far with no success
I tried
AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll=CS4
     in the log I get a ERROR: CS4 not recognized value.
AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll="Adobe Creative Suite 4 Web Standard" and ‐‐removeAll=Adobe Creative Suite 4 Web Standard
with the same error
then I tried to create the cleanup xml file by using the command AdobeCreativeSuiteCleanerTool.exe --createCleanup=c:\test
it create the cleanup.xml file : (I un commented the cs4 product name manually
<?xml version="1.0" encoding="UTF-8"?>
<Products>
<Properties>
          <Property name="eulaAccepted">1</Property>
          
</Properties>
<CS4>
          <Product productName="Adobe Creative Suite 4 Web Standard" version="4.0"/>
</CS4>
<CreativeCloud>
          
</CreativeCloud>
</Products>
as you can see there is none product listed (like dreamweaver, flash...that are on the computer)
this is what i have in the log
[Wed Mar 20 17:34:15 2013] Please enter (y) for Yes or (n) for No. ... >>
[Wed Mar 20 17:34:17 2013] Processing create cleanup in SILENT MODE
[Wed Mar 20 17:34:17 2013] Creating cleanup XML at: c:\adobeToolUninstaller\cleanup.xml
[Wed Mar 20 17:34:17 2013] :: Start :: Iterating PDB
[Wed Mar 20 17:34:17 2013] :: Start :: Iterating CAPS
[Wed Mar 20 17:34:17 2013] [Coll ID: 74391d4c0f181c4d062cf4de6461d86]
[Wed Mar 20 17:34:17 2013] AC: {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1} Setup: 2.0.138.0 Name: Adobe Creative Suite 4 Web Standard
[Wed Mar 20 17:34:17 2013] :: End :: Iterating CAPS
[Wed Mar 20 17:34:17 2013] ::Start:: Writing to XML
[Wed Mar 20 17:34:17 2013] [CS4] {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1}, Adobe Creative Suite 4 Web Standard, 4.0
[Wed Mar 20 17:34:17 2013] [CreativeCloud] {11111111-1111-1111-1111-111111111111}, Creative Cloud Installer, 1.0
[Wed Mar 20 17:34:17 2013] :: End :: Writing to XML
[Wed Mar 20 17:34:17 2013] Closing cleanup XML.
[Wed Mar 20 17:34:17 2013] Cleanup XML created at: c:\adobeToolUninstaller\cleanup.xml
[Wed Mar 20 17:34:17 2013]
[Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Wed Mar 20 17:34:17 2013] ---------------------------------------------------------
[Wed Mar 20 17:34:17 2013] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
then I ran the command AdobeCreativeSuiteCleanerTool.exe --cleanupXML=cleanup.xml , it proceeds through a lot of msi
then errors with
[Wed Mar 20 17:40:29 2013] An error occured trying to remove payload from database: Adobe CSI CS4
[Wed Mar 20 17:40:29 2013] finished updating installState
[Wed Mar 20 17:40:29 2013] Deleting session: 74391d4c0f181c4d062cf4de6461d86 from ribs_collection and other associated tables
[Wed Mar 20 17:40:29 2013] Updating caps schema pcd_meta to 2 if earlier version is less than 2
[Wed Mar 20 17:40:30 2013] ..
[Wed Mar 20 17:40:30 2013] Removing content of Product : Adobe CSI CS4, Version : 1.0.1
[Wed Mar 20 17:40:30 2013] Ex: Incorrect number of bindings supplied. The current statement uses 1, and there are 38 supplied.
[Wed Mar 20 17:40:30 2013] ERROR. Refer log at: C:\Users\ADMINI~1\AppData\Local\Temp\Adobe Creative Suite Cleaner Tool.log
I reboot the computer, check add remove program, cs4 web standard is still here, and I can still launch the applications like nothing happened...
but at this point if I try to manually uninstall (with add/remove program) i get an error message saying "cirtical errors during installation: program installation database is incorrect, reinstall from original support" (maybe not accurate as it's in french)
same thing if i run manually the cleaner tool and go through the dialog.
I don't know what else I can do, I've already spent a couple of hours with this issue.
Any help / suggestion would be appreciated, thanks.

hi, thanks for your answer, actually this is what I have to do:
I have to uninstall cs4 english to install it back in french. If I try reinstall with the french licence over the existing install, it starts in trial mode and ask for the licence.
So if I follow your advice I should reinstall, uninstall, then reinstall ( and I have to do that on 30 computers, through SCCM, not manually)
As you see it become quite complicated.
An other suggestions?
thanks

Why do I need to uninstall Adobe Creative Suite 5.0 Master Collection to upgrade to CS 5.5?

Why do I need to uninstall Adobe Creative Suite 5.0 Master Collection to upgrade to CS 5.5?

Hello,
Perhaps you posted in the wrong forum, this is the Captivate forum.
Lilybiri

How do I go about claiming Adobe benefit after cs5.5 creative suite install?

Hi there
I recently installed cs5.5 creative suite and got a prompt to get an adobe benefit.
How do I go about claiming Adobe benefit after cs5.5 creative suite install?
Thanks
Jakub

Hi Jakub Bachniak,
Please share the message that shows up, if possible please attach the screenshot.
Regards,
Gurleen

Startup Script missing after uninstalling old Photoshop, Illustrator and InDesign CC - although I kept Photoshop, Illustrator and InDesign CC 2014!! Any help would be highly appreciated! Thank you in advance :)

Startup Script missing after uninstalling old Photoshop, Illustrator and InDesign CC - although I kept Photoshop, Illustrator and InDesign CC 2014!! Any help would be highly appreciated! Thank you in advance

I'm in the same boat.
Anyone who know how we can fix this?

I Cant Install CC 2014 after uninstall with creative cloud cleaner tool

I Cant Install CC 2014 after uninstall with creative cloud cleaner tool,
when i try i saw this image !
im on mac book pro 17' i7 2.4ghz 16 gb ram ATi Radeon 1gb
i tryied to back my time machine .. but still this error .. ?! wtf will it be i have to format my mac to try to reinstall all again ?

EtreCheck version: 1.9.12 (48)
Report generated July 21, 2014 at 20:19:47 GMT-3
Hardware Information:
MacBook Pro (17-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,3
1 2.4 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1920 x 1200
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 3:29:48
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Mac OS X (disk0s2) / [Startup]: 749.81 GB (407 GB free)
MATSHITADVD-R   UJ-8A8
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Seagate Backup+ Desk 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 2 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
Generic External 1 TB
EFI (disk2s1) <not mounted>: 209.7 MB
disk2s2 (disk2s2) <not mounted>: 999.86 GB
Boot OS X (disk2s3) <not mounted>: 134.2 MB
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/sysctl.conf - Exists
/etc/hosts - Count: 30
Gatekeeper:
Anywhere
Kernel Extensions:
[loaded] at.obdev.nke.LittleSnitch (4050 - SDK 10.8) Support
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.SafeNet.driver.Sentinel (7.4.0) Support
[loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.8) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.sample.iokit.SNTLClassicNotSeizeDriver (7.3.0) Support
Startup Items:
PACESupport: Path: /Library/StartupItems/PACESupport
ProTec6b: Path: /Library/StartupItems/ProTec6b
Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[failed] com.apple.qmaster.qmasterd.plist
[loaded] com.barebones.authd.plist Support
[running] com.bjango.istatmenusdaemon.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist Support
[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.noiseindustries.FxFactory.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.bjango.istatmenusagent.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist Support
[loaded] com.BlueStacks.AppPlayer.Service.plist Support
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.prosofteng.DGMonitor.plist Support
User Login Items:
uHD-Agent
iTunesHelper
Canon IJ Network Scanner Selector EX
Android File Transfer Agent
RealPlayer Downloader Agent
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
DivX Plus Web Player: Version: 2.3 - SDK 10.5 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
AdobeExManCCDetect_x86_64: Version: AdobeExManCCDetect_x86_64 1.0.0.0 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions:
Buffer: Version: 2.6.0
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172
AdBlock: Version: 2.7.7
Translate: Version: 1.1
YouTube Center: Version: 2.0.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
Fountain Music: Version: 2.3 Support
User Internet Plug-ins:
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
RealPlayer Plugin: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
npsf_uni: Version: sf 3.3.2.1 Support
npsf_cef: Version: sf 3.3.2.1 Support
3rd Party Preference Panes:
Application Enhancer Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Tuxera NTFS Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Mac OS X: Disk size: 698.32 GB Disk used: 319.27 GB
Destinations:
2 TB Seagate Backup Plus Drive [Local] (Last used)
Total size: 2
Total number of backups: 58
Oldest backup: 2014-03-29 12:50:27 +0000
Last backup: 2014-07-21 12:16:02 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 319.27 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
      9% storeagent
      6% Contacts
      6% WindowServer
      2% iTunes
      2% mds
Top Processes by Memory:
655 MB com.apple.IconServicesAgent
360 MB mds_stores
180 MB ocspd
180 MB iTunes
164 MB Contacts
Virtual Memory Information:
10.05 GB Free RAM
3.57 GB Active RAM
586 MB Inactive RAM
1.80 GB Wired RAM
808 MB Page-ins
0 B Page-outs

How to license your Creative Suite 6 trial installation

If you have purchased a Creative Suite 6 Point product; i.e. Photoshop, Illustrator, InDesign, etc; or a Creative Suite and have the trial installed you can license that trial. It is not necessary to remove the trial in order to license your product. For additional details please see How to serialize a Creative Suite 6 trial - http://helpx.adobe.com/creative-suite/kb/serialize-creative-suite-6-trial.html.

HMHurkmans I would recommend you contact the reseller who provided you with an expiring license if you wish to partcipate in a similar program for another year.
Alternately if you wish to purchase Creative Suite 6 you can do so at https://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_ creativesuite6.html?start=10.
You may also want to conisder subscribing to the Creative Cloud. We do have a discounted membership plan for qualifying students. You can find information regarding the Creative Cloud at https://www.adobe.com/products/creativecloud.html?promoid=JQPEQ.

I am missing the 'print to pdf' option on my entire adobe creative suite 'HELP!'

I really need some help. After installing a new printer to my computer I noticed that my adobe programs would not longer allow me to Print to PDF. I originally thought it was a problem with my mac, but after doing tech support with them, we discovered that it is actually a problem within my adobe programs. After talking with mac, I decided to try uninstalling my new printer and rebooting my computer - this made no difference. Then I made sure all my adobe updates were current. ALL UPDATED. I also tried downloading a trial of the new acrobat 11, still nothing. Finally I uninstalled my entire suite and reinstalled it. Throughout this whole ordeal I rebooted my computer after every step. NOTHING.
Please help, I really don't know what else to try and I haven't been able to find an answer within the forums.
Just to make sure that I am clear. I am trying to resize a huge amount of PDF's created from illustrator files and would like to do this by printing to pdfs. When you try to print now, there are no options because there are no printer drivers at all.
Argh!
hope someone has an idea, I'm working on a project with a deadline and really require a solution.
Thanks
Gilbo Jaggins.

Hi, thanks for answering. No, I haven't updated the OS recently. However, doesn't the Adobe suite utilize it's own print to pdf driver? This is what I was told by Mac. Safari, Textedit, etc, all can print to pdf, so can't be a Mac issue.

Hould I uninstall creative suite cs after I installing creative suite 6?s

Should I uninstall creative suite cs after installing cs6? I am currently installing it and thought that it would write over the older version, but I see that this is not true.
Thank you,
T

Each version is independent. You could have both on your machine and use them independently

Uninstalling Adobe Creative Suite

I recently installed an Adobe Creative Suite (Web Premium) upgrade on my MacBook Pro. Because of registration problems, Adobe sent me the full version instead.
I suspect all I need to do is enter the new serial number, but I think it would be best to go back to square one and install the full version. But do I need to uninstall the upgrade first? That seems the sensible thing to do, leading me to my real question: How?
Can I simply drag all the icons (Dreamweaver, Photoshop, etc.) from my Applications folder to the trash, or do I need to follow a more involved process? Should I restart my computer after deleting them?
Thanks.

No, the new CS3 apps cannot be properly uninstalled by just dragging them to the trash. Go to the /Applications/Utilities/Adobe Installers/ folder. First run the "Add or Remove Adobe Creative Suite 3 Design Premium" app (or whatever yours is named). Follow the options to completely remove all CS3 programs. When that's complete, run the other item in the same folder, "Adobe ExtendScript Toolkit". It too has choices to completely remove its files. Once you have done both uninstall steps, then it will be complete and you can install the new version.

Pdf presets missing after uninstall of Creative Suite 5 trial

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