PDF Preview working intermittently from workspace for FR reports

Question

We are facing a strange issue while running HFM reports from workspace and taking PDF Preview, the report runs fine but when going for the PDF preview we dont get it every time.
Some it works when we try again by clicking on PDF preview button again,
Sometime it does not work for all the reports.
The issue gets tempararily resoloved when we reboot the servers. But can re-occur any time.
We are using Hyperion 11.1.1.3 on Windows 2003 SP 2, with Ghost Script 8.54 (32 Bit)
Currently are seeing few errors FRPrintSrv.log
03-31 09:33:32 ERROR PrintInstanceThread     Error generating printout for report instance '/Users/Final Reports/PGBU/OLDBUT01/NEWCOVER'. Return code: -1
04-01 01:26:53 ERROR PrintInstanceThread     Could not print instance: 'OLDBU016'. The print file was not produced.
04-01 01:26:53 ERROR PrintInstanceThread     Error generating printout for report instance '/3Yasir(PGBU)/OLDBUT03/OLDBU016'. Return code: -1
04-01 05:06:53 ERROR PrintInstanceThread     Could not print instance: 'OLDBU016'. The print file was not produced.
04-01 05:06:53 ERROR PrintInstanceThread     Error generating printout for report instance '/3Yasir(PGBU)/OLDBUT03/OLDBU016'. Return code: -1
04-01 05:07:30 ERROR PrintInstanceThread     Could not print instance: '103'. The print file was not produced.
04-01 05:08:01 ERROR PrintInstanceThread     Could not print instance: '103'. The print file was not produced.
04-01 05:08:01 ERROR PrintInstanceThread     Error generating printout for report instance '/Users/Delivery_Export_Reports/B104/103'. Return code: -1
04-05 10:46:34 ERROR PrintInstanceThread     Error generating printout for report instance '/Users/Delivery_Export_Reports/OLDBUT03/OLDBU016'. Return code: -1
04-05 10:52:53 ERROR PrintInstanceThread     Could not print instance: 'ACCBYRC2'. The print file was not produced.
04-05 10:52:53 ERROR PrintInstanceThread     Error generating printout for report instance '/Users/Delivery_Export_Reports/ACCBYRC2'. Return code: -1
04-05 11:20:47 ERROR PrintInstanceThread     Could not print instance: 'ACCBYRC2'. The print file was not produced.
04-05 11:20:47 ERROR PrintInstanceThread     Error generating printout for report instance '/Users/Delivery_Export_Reports/ACCBYRC2'. Return code: -1
Regards
Rajeev Rumale
Edited by: Rajeev Rumale on Apr 6, 2011 4:49 AM

Answer 1

Yes, Oracle support recomanded installing GPLghost script 8.63 version , earlier we were using AFL Ghost Script 8.54.
But we have met only partial success till now, it worked in Developmented envrionment but did not work in other environment.
The issue still open