PDF printer can't find distiller

Hello all,
I am having a PDF printing issue on one machine. I am getting the error "PDF printer can't find distiller" although it is grayed-out in the Adobe Acrobat folder. I have uninstalled and reinstalled Acrobat 9 twice.

Frederick - you most likely have a previous version of Acrobat or Distiller on your computer. You need to find these leftovers and delete them. It seems that Adobe PDF Printer is confused by these leftovers. Good Luck!

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Hi DrLilaB,
So that the Community can help you better, we will need to know what model printer you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

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My HP Photosmart C309a series printer can't find the wireless router 3 feet above it. I ran the diagnostics and got "The wireless radio is not functioning" message. In what device is the wireless radio located? In the router? In the printer? I reset the router, did the #6 with the printer, but I am still unable to connect my wireless Macbook to the printer. My desktop Mac is connected to the printer with a cable and prints fine. Is my router messed up or my printer?
This question was solved.
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Just call HP, they can walk you through the options based on what is wrong with your printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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I am a bit confused.. the new TC is 2TB or 3TB disk .. there is no 1TB model sold..
If your printer is setup by wireless you will need to redo the setup from scratch.
I am not sure how you are running it.. but if you are using airprint from ipad then it has to be wireless. Then I strongly recommend you redo the setup of the TC to have short wireless name.. eg TCwifi and then setup the printer via WPS in the airport utility.

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Well it was installed yesterday and I spent hours trying to find the option as virtually the first thing I did when I launched it, so I'm quite sure I would have remembered if I changed it. However it was installed by a push from our corporate software distribution system so maybe that has a way of reconfiguring some options. Why they'd bother is a mystery to me though. Anyway, good to know, thanks again

Alien communique, print queue lagging, printer refuses to e-print, can't find with laptop

I purchased the HP Photosmart Plus e-All-in-One Printer - Black (CN216A#B1H) to replace my top-feed printer whose ink was disappearing from retail stores. It is connected to my Mac Mini (OS: leopard 10.5) via USB, and to my home wifi network. I have a pc (OS: XP) laptop that also connects to the internet via wifi network. Here are my problems:
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By the way, here's what it printed:

HP 8500A wireless printer can't find my wireless network (but my computer does) using DLink DIR 615.

HP 8500A Wireless All In One has been working fine for ages (minor occasional hickups), but now can't get it to print. Computer still picks up my wirelss network fine. Printer works on all other stand alone pieces. But, one day it stopped printing, so checked wireless signal. Tried all steps and reports (have done that once in past a year ago and reset fine), but still get error saying it "can't find my network"... HELP

Hello there @Rico6952 , welcome back!
I read about how your printer is not finding your wireless network and I wanted to stop in to see if I could help you. I have some suggestions that I would recommend for you to hopefully help. Check the links out below. They are all related to network connection problems.
'Unable to Find Printer' Error Message Displays on the Computer During a Wireless Network Installati...
The Network Installation Hangs on the 'Checking Network Environment' Screen
When the printer is connected the network, use this guide to assign a static IP: Printer Does Not Maintain Wireless Connection
I hope this helps, have a great Monday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Acrobat 8.1.2 - PDF Printer still not working & Distiller crashes on startup!!!

Hello,
when 8.1.2 update was released my hopes where great but now I'm realy disappointed!!!
After 3 times reinstalling CS3 Suite (incl. clean cs) and updateing for hours NOTHING seems to be fixed! Oh, well, the bouncing icon seems to be but maybe just because I'm not using Acrobat any more...
Here's a summary of my specs and the problems I have:
OSX 10.5.2 on a Intel 8-core MAC Pro w. 4 GB Ram
Suitcase Fusion (also for System Fonts)
CS3 Premium w. latest Update(s)
Xpress 7 + Love Bundle
Country settings: Lang. German, country Austria
Installed Hardware:
Superdrive
ATI Radeon graphic card
Mighty Mouse wireless + New wireless Apple keyboard
24" DELL TFT monitor
2 x 500 Gb HDD's
The main problem is that I HAVE TO create print PDFs from Xpress doc's wich is impossible without Distiller!
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Here's the Distiller crash log (looong):
Process: Distiller [1022]
Path: /Applications/Adobe Acrobat 8 Professional/Acrobat Distiller.app/Contents/MacOS/Distiller
Identifier: com.adobe.distiller
Version: 8.1.2 (8.1.2)
Code Type: X86 (Native)
Parent Process: launchd [76]
Date/Time: 2008-02-20 09:50:33.461 +0100
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 11
Thread 11 Crashed:
0 com.adobe.DistillerLib 0x010fcf49 os_strcmp + 10
1 com.adobe.DistillerLib 0x01112942 PSRIPAppendHostSearchDir + 385
2 com.adobe.DistillerLib 0x01112b01 PSRIPAppendHostSearchDir + 832
3 com.adobe.DistillerLib 0x01136c09 RgstUnixStoDevFileNameProc + 90
4 com.adobe.DistillerLib 0x010e8aae StoDevCreateStm + 253
5 com.adobe.DistillerLib 0x010e5476 CreateFileStm + 25
6 com.adobe.DistillerLib 0x0115562d PurgeFilterStorageTempFiles + 129
7 com.adobe.DistillerLib 0x01147210 FiltersInitProc + 500
8 com.adobe.DistillerLib 0x01148065 RegisterFiltersInit + 79
9 com.adobe.DistillerLib 0x0122f379 PSRealTime + 230
10 com.adobe.DistillerLib 0x0122f752 InitPostScript + 607
11 com.adobe.DistillerLib 0x012be9a6 AwaitAllPSPages + 1802
12 com.adobe.DistillerLib 0x012bece0 HPGLInterpreter + 192
13 com.adobe.DistillerLib 0x011122c7 PSRIPInitialize + 1165
14 com.adobe.DistillerLib 0x00efa598 DistillerPSRip::PSInit(void*) + 256
15 ...ple.CoreServices.CarbonCore 0x95705409 CooperativeThread + 309
16 libSystem.B.dylib 0x90bf7c55 _pthread_start + 321
17 libSystem.B.dylib 0x90bf7b12 thread_start + 34
Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x011128b4 ecx: 0x00000000 edx: 0xffffffd1
edi: 0x16e03248 esi: 0xb05d8440 ebp: 0xb05d8418 esp: 0xb05d8414
ss: 0x0000001f efl: 0x00010202 eip: 0x010fcf49 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000

I posted this elsewhere, but I thought it couldn't hurt to repost here:
I had a similar problem and finally figured out why (and now to fix it).
Permissions were messed-up on ~/Library/Application Support/Adobe/Acrobat
I did not have read-write permissions in it and Distiller was failing to create the ~/Library/Application Support/Adobe/Acrobat/Distiller 8/FontCache subdirectory.
I simply changed the owner and permission on ~/Library/Application Support/Adobe/Acrobat and the problem went away.

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The printing progress indicator continues to indicate a file is being printed, but no file opens in acrobat at completion.
I expect the program to ask me to name the output, and then to want comfirmation, in this case, to replace the existing file.
This process worked until last night. I was trying to make a PDF to upload to create space. The file create space got has photos and images with too low resolution. Not sure why that's happening either. I think Adobe is printing screen resolution images. I went into the adobe presets in the file drop down menu to try to increase resolution, and since, have been unable to print. I probably did not fix the image resolution problem either.
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I have displayed the captures of the screens that I got to when I looked at the printer properties for the Adobe PDF printer. I am looking at the properties in AA8 and there is a chance they are different in AA9.
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Printer can't find my network

Just bought this printer yesterday! I downloaded the software and did the automatic installation all was fine until it tried to connect to my network "internet"but it didnt find mine, it founf a lot of networks but not mine. I tried to put in the name manually but still can't find it. Its really frustating Im thinking in returning and buying something else but I thought maybe you could help.Help please thanks Rosa

Are you able to find the network on other devices?
You might have to login to the router page and check the SSID.
You can login to the router page by following the steps mentioned below:
1. Press 'Windows + R' on Windows computer, and type in cmd
2. In the Command prompt box, type in 'ipconfig' without the quotes and press enter.
3. Make a note of the default gateway.
4. Open a browser window (Internet explorer or firefox) and type in http://<default gateway > and press enter.
5. Login to the router page, and go to the wireless section.
6. Check the 'SSID'.
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HP 7510 All In One Printer - Can't find my wireless network

I have 2 wireless networks. The printer finds one just fine, but it will not find the second. Even when I disable the 1st network, the printer will still not find the 2nd network.
The second network is a brand new Linksis WAP300N and has a different SSID.
Any ideas?

Thank you for informing me your steps. Have you tried restoring the network defaults on your printer?
If you haven't performed this step please follow:
1) Touch the Setup menu on your touch screen of your printer
2) Next press the wireless menu
3) Go to the very bottom and look for restore network defaults
4) Click yes to confirm these settings
Next perform my steps in my previous post.
You can also try a power cycle of your router. Turn off your printer, restart the computer, unplug the power cord from the back of your router, and wait 30 seconds.
Please inform me if this step worked for you.
Ashley
I worked on behalf of HP.

Printer can't find my wireless router

My printer was working fine until I printed something from my laptop? Since then I cannot print anything from any device. I ran a wireless network test report and a HP Network Configuration page and the error message says "Your HP Printer cannot find your wireless router. Check that your wireless router is powered on (which it is). Check that your HP printer network name (SSID) matches your wireless router name name (SSID) exactly. If they don't match exactly, run the wireless network setup to configure your HP printer.
Please help.
Thank you!
gppapi

Hey @gppapi,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the network communication issue that you're experiencing when printing from your Mac OS X 10.6 computer to your HP Photosmart C4780 All-in-One Printer. Because your Wireless Network Test Report indicates that the printer cannot find the Wireless Router, I am going to have you run some standard network troubleshooting steps to resolve this issue.
Step 1: Powercycle Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few moments the internet connection will return. Please check on your computer and verify that you can browse to websites before continuing.
Step 2: Check Connectivity:
On the front panel of your printer select the Top button to go to the Scan Options
Press the Top Button to go to the Wireless Menu
Select Print Network Configuration
Take note of the IP Address
On your Mac, open the internet browser
In the address bar type in the printers IP Address. Do not include www.
Search to that website
If a website for you printer opens: This indicates that your printer and computer are 'talking' over the wireless network. Please try to print. If printing now works, than your router was blocking communication. This may have been caused by a router update. Usually powercycling the router resolves this issue. Should the issue return, there may be settings on the router that need to be adjusted.
If a website for your printer fails to open: This indicates that the printer and computers are not 'talking' over the network. To resolve this issue please follow the steps below.
Step 2: Restore Defaults:
On the front panel of your printer select the Top button to go to the Scan Options
Press the Top Button to go to the Wireless Menu
Select Restore Network Defaults
Once the restore is complete, please proceed to the next step.
Step 3: Reconfigure Wireless:
Connect a USB Cable from your printer to your Mac
Please click here to download the latest drivers for your printer
Run the installation and when prompted choose that you want to configure wireless
Select your Network Name SSID and enter the Wireless Password (key) when/if prompted
Once the wireless is configured, please test printing again.
Please let me know if these troubleshooting steps resolve your issue. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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So everything was fine yesterday. Now today my Macbook Pro could no longer print. The printer cue showed the printer as busy. So I deleted the printer and tried to add it back in. Now it does not show up in the printer prefs at all. In the Add Printer window, no printers pop up and there is no "more printers" button at the bottom of the window like on my Mac Pro. When I try to go the IP route, it accepts the IP address, but I still cannot print.
I can print fine from the Mac Pro and an older G4. I have rebuilt permissions and zapped the pram, and restarted. Nothing works.
Mac Pro & Macbook Pro
OS 10.6.7
Airport Extreme
HP Laserjet P3015

Look at the network settings used in the Mac Pro and check that the same exists in the MBP, especially the Gateway address. If the settings are correct, then try deleting the Ethernet or Airport entry in Network Settings (which ever the MBP is using to connect to the network) and then adding that port and its settings again. Or, for whatever network port you are using, use the other as a test to connect to the Extreme and then try pinging the printer. Once you can get a response to the ping you will be able to add the printer again.

HP LaserJet Pro CM1415fnw Color Multifunction Printer - CAN'T FIND ANY WIRELESS NETWORKS

PRINTER: HP LaserJet Pro CM1415fnw Color Multifunction Printer
OS: Windows 7
OWNED: Over 2 years with no problems
LOCATION/SET-UP: At my personal residence. All-in-one wireless router through cable company.
ISSUE: All of a sudden, printer cannot find any wireless networks. Nothing has recently changed in my service provider or equipment. I know that the router and internet is not the problem because our 2 smart phones and three laptops still connect. I've triend manually setting up the network using SSID and Keyphrase but still nothing.
HELP!
This question was solved.
View Solution.

I would perform a hard reset by removing the power from the entire machienethrough the powercord for thirty seconds. Following that I would reconnect the printer to the wireless network and set a static IP/
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I read that article before posting here but I skipped over the part about HPIJS. I'm trying to install foo2zjs now...
I'll report on how it works.
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