PDF Printer not found

We are using Windows 7 (x64), Last week it installed updates, and ever since, my PDF Printer has not been showing up in my printers. I uninstalled, reinstalled, updated, and bought the newest version, nothing worked. I use the PDF Printer most of the day, and it is really crucial to my work. Any Suggestions?

Since you aren't using Acrobat.com (an online service) I suggest you post in https://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs

Similar Messages

Hp 5535 will not scan, error message printer not found

I have a HP Envy 5535. I have only been able to scan one time with it. I scanned 22 documents, after running HP Scan Doc 4.4. Each time the HP Scan Doc states that everything is OK, yet as soon as I try to do even a test scan, I get the error message "Printer not found." I have also tried to run this scan with my McAfee virus firewall off, and it still doesn't work. I have also identified it on McAfee as part of my network.
This question was solved.
View Solution.

Hi @prazdancr,
Welcome to the HP Forums!
I am sorry that you cannot scan with your HP Envy 5535, but I am happy to help!
For further assistance I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try going through this scanning guide. A 'The computer is not responding' Error Message Displays During Scanning.
Hope to hear from you soon, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I can no longer print using wifi. I have to connect a USB cable to print. Setup and pref show that I should be able to print wireless but I keep getting printer not found msg when trying.

I can no longer print via wifi. I could at one time but now I have to connect to printer with USB. All settings appear correct in printer and macbook. Sys pref shows printer with green light next to idle. Sending a print prompt results in "searching for printer, printer not found, ensure printer is turned on". I have reinstalled printer in my print list and reinstalled printer software on macbook. Kodak 5250 AiO printer shows it's configured for and on wifi channel. I go online with laptop using wireless but cannot print. Help!

If you know the IP address of the printer, then you can check if there is a working path between the Mac and printer. This can be done using Network Utility or a web browser.
If you open Network Utility and select the Ping tab, you can enter the IP address of the Kodak and then press the Ping button. If there is a working connection then you should get a reply to each packet sent.
With the web browser, many devices have a built-in web server so you can type the IP address of the printer into the browser and if there is a working connection then you will open the printers web page.
So, are you able to confirm you have a working connection between the Mac and printer?

Printer not found but my 5510 is connected to the network

Help, my 5510 B111a printer was working fine then suddenly it stopped finding my computer to scan to, and my printed couldn't find it to print to.
I have recently changed my broadband to BT Infinitty 2, but it was working after I changed.
I have restored the the printer to factory settings and reinstalled the new router and it is showing as being connected to the network and shows the IP address.
I re-installed the driver on my laptop but when it tries to add it to the network it comes up as 'printer not found'. I entered the IP adress it gave me when I connected it to the network but it still comes up as not found.
Going a bit mad here now, can anyone help please?

Sorry that you are having a problem with the printer not being found.
Try to disable the firewall and anti-virus.
Also, plug in a USB cable and see if it gets recognized. If so, then it is something on the network that is blocking the printer ports.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

Printer not found all of a sudden

I've been merrily printing away from safari to my wireless HP Photosmart C4700 printer for a few months utilizing HD Print Magic when all of a sudden today it's not working. When I click print in safari to print a page, it says printer not found. Normally I click print in safari and it sends it through print magic. I wondered if print magic was seeing the printer, so I opened print magic and indeed the printer was there. Somehow safari is not seeing my printer. Does anyone know how to rectify this? Help would be appreciated!!

If it is a Safari thing only, maybe resetting Safari as described below will help. The first thing that I would try if you haven't done so already is to simply restart your iPad. These are all sort of generic type things but you can give them a shot ....
Go to Settings>Safari>Clear History, Cookies and Cache. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. Try to print again.
Try this as well. Close Safari and all open apps. If Safari is open - you have to tap the home button before you close the apps. Double tap the home button to bring up the task bar. Tap and hold down on any app icon in the task bar until it wiggles. Then tap the minus signs in the corner of the app icons to close them all. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. See if you can print now.
I guess you could also try rebooting your router - sometimes that can fix wireless issues that crop up. Unplug it from power for about 30 seconds and then plug it in again.
You can also reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds untilt the Apple logo appears - ignore the red slider. See if you can print now.

PDF Maker not found

when i try to combine in adobe, a window pops up says pdf maker not found. any ideas?

i activated it. works great now..back to normal

Adobe PDF Printer not showing -- no fix found yet

The Adobe PDF printer is no longer showing on a system in the office. It's running Windows 7 Professional x64. The Adobe Acrobat version is Pro X.
I have tried litereally everything I could find here in the forums and elsewhere, including uninstall, clean-up (using the Adobe tool), reinstall, maually printer install attempts (failed), manual removal of all printer ports relating to Adobe PDF documents etc. Nothing worked.
Adobe Acrobat itself is working perfectly fine, but the PDF printer is not showing anywhere, or working. I had to install an alternative for now (PDF Creator), but obviously that's not an acceptable solution. The issue started, I believe, after some tax software package was installed that had its own PDF printer. The software has since been removed, and all troubleshooting has taken place after.
System restore is also no option, since it doesn't go as far back.
If anyone has any further suggestions, it would be very much appreciated. I am an IT professional, I'm comfortable with registry rediting or similar if that is what it takes, I'd just like to find a fix, and so far I've exhausted everything I could find (including Experts Exchange).

Try this process. If you get any errors then screenshot them and post them back to the forum.
Try this to add Adobe PDF printer manually on Windows 7.
If windows 7 is Enterprise or better edition: (Admin rights required)
Start>search for printmanagement.msc and open the print management module
Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
- from printers ensure there's no Adobe PDF printer, if there is delete it
- go to ports and delete the PDF ports (the ones ending in *.pdf)
- go to drivers and delete the PDF converter.
Take note if any errors occur, but continue with the following steps regardless.
If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
Then open the registry (if any erors deleting these keys happen, see below)
1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
delete any adobe PDF printer subkey present
2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
delete the PDF port monitor if present
3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
again delete and pdf printer subkey
If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
Once all that has been done, open a command line as administrator.
Copy and paste the following commands in order
1: net stop spooler
2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
3: net start spooler
4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
That should set back the pdf printer.

Adobe PDF Printer not working as print driver; 9.5.5 (pro) with Windows 7, 64 bit

I have installed, repaired, uninstalled and re-installed Acrobat Pro 9.5.5 on a newly formatted SSD with Windows 7, 64 bit on my desktop machine. The program was installed from Acrobat Pro 9.0.0 and updated within the program. I have the program also installed on my laptop, and the Adobe PDF Printer driver is working properly on my laptop.
On my desktop with the newly formatted SSD, the Adobe PDF printer driver is not working. Note that I am using the printer driver, and not any pdf creation techniques within MS Office or other programs.
When I go to the Adobe PDF printing preferences on my desktop, I only get a generic, two tab window open. When I print a file to this printer on my desktop machine, I do not get a window opening that asks where to create the pdf or what to name it, and I never see any files created. In MS Word, the Create PDF option under the Acrobat tab works and opens a dialog to ask the name and location to save, and then opens a PDF Maker progress window and properly creates the file. I can also save a file as an .eps or .ps file and use Distiller to create the pdf. However I cannot get the Adobe PDF printer driver in my Devices and Printers to work properly, although it works just fine on my laptop with the same program (Pro 9.5.5) and same Windows version (7, 64 bit).
Repairing, uninstalling and re-installing does not solve the problem. Acrotray.exe *32 process is running. Any ideas on why this won't run properly on my desktop, but will run on a similarly configured laptop?
On my laptop, I get a full, (7) tabl menu with all the normal options:

I found this answer from Deepak Chauhan on another forum, and it solved this problem!
Try this to add Adobe PDF printer manually on Windows 7, and Windows Vista.
If windows 7 is Enterprise or better edition: (Admin rights required)
Start>search for printmanagement.msc and open the print management module
Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
- from printers ensure there's no Adobe PDF printer, if there is delete it
- go to ports and delete the PDF ports (the ones ending in *.pdf)
- go to drivers and delete the PDF converter.
Take note if any errors occur, but continue with the following steps regardless.
If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
Then open the registry (if any erors deleting these keys happen, see below)
1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
delete any adobe PDF printer subkey present
2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
delee the PDF port monitor if present
3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
again delete and pdf printer subkey
If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
Once you've all that has been done, open a command line as administrator.
Copy and pate the following commands in order
1: net stop spooler
2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
3: net start spooler
4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
That should set back the pdf printer.
This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

Adobe PDF Printer not working in Illustrator since 9.3.2 update.

Greetings all,
Since updating Acrobat Pro to 9.3.2 I've not been able to print to PDF from Illustrator using the Adobe PDF Printer (Adobe PDF 9.0 in my printer list).
I've tried several restarts and have also removed the printer and run the Repair Acrobat Installation from the Help menu of Acrobat to reinstall the printer, but problem remains.
I've also tried printing from other programs (namely Thunderbird, Firefox and Photoshop) and the printer has worked fine so I suspect this my be isolated to Illustrator.
No error messages are given and the Illustrator print jobs are listed as Completed in the printer job list but no files are created.
I've got a work-around, printing to Postscript file then converting to PDF in Distiller and it seems to be working fine, but not my ideal solution.
I've checked for updates in Illustrator but none are available.
System details:
OS X 10.5.8 (MacBook Pro 15", around 2.5yrs old)
Adobe Creative Suite CS 3, Acrobat Pro 9.3.2, Illustrator 13.0.2
Any ideas?
Many thanks,
Dave

I've never liked the Save As PDF option in Illustrator. Though the quality is excellent, in my experience it creates bloated PDFs that are often too big to email.
Take for example the file that prompted my original post. If I print to PDF (or in this case use my workaround, creating a PS file, then converting to PDF in Distiller) using my Hi Rez preset, the final PDF is 648K. If I Save As PDF using the same preset, the final file is 5.5Mb! A ridiculous size for a CMYK flyer measuring just 134x70mm.
The reason for the size increase is obvious when the big pdf is opened in Illustrator: all the bits and pieces outside the artboard and on hidden layers are all preserved. In reality, it's just the same as the original Illustrator file seeing as Illustrator's native AI format is pretty much a pdf in all but name only.
Do you know of a way to use the Save As PDF command that eliminates the unwanted material and gets the file size down? That would really make my day!
What I wish for is an Export To PDF command as found in InDesign. That seems to give the best of both worlds.

TS2634 I cannot print from my ipad. The wireless is connected, I have no trouble printing from my computer. When the ipad looks for the printer it comes back with the message. "Air printer not found" What can I do to correct this? P S Ipad2 is only 1 mont

I cannot print from my ipad. It is connected to the wireless okay. I have only had this ipad for a month and while I am not sure I think it has been okay to print before 2 days ago, when I tried to print and I got the message "Airprinter not found" Has anyone experienced this and if so what did you do about it? I have no trouble printing from my computer.

... Has anyone experienced this and if so what did you do about it?
I rebooted my Airport Extreme.
Try rebooting your router. Make sure its firmware is updated.

Adobe Acrobat 7.0 Pro PC with Windows 7 - error mess "Adobe PDF Printer - not available" Help?

Just loaded my old Acrobat 7.0 Professional on new PC with Windows 7 - Error message "Adobe PDF Priner not available. Therefore do not have option of Adobe printer when using Word.
Any ideas as to what - if anythjing I can do?

Hi,
Technically acrobat 7 not not designed for windows 7 OS. You can try to install the pdf printer manually but it's not guaranteed :
Click the Windows "Start" menu, select "Control Panel," choose "Hardware and Sound," click the "Add a Printer" link under Devices and Printers.
Click "Next" and select "Local Printer Attached to This Computer."
Remove the check from "Automatically Detect and Install My Plug and Play Printer" and click "Next."
Select "My Documents\\*.pdf (Adobe PDF)" in the port selection drop-down menu and click "Next."
Select the "Have Disk" option and click the "Browse" button to open a dialog box.
Select the "AdobePDF.inf" file located in the AdobePDF folder in your Program Files directory under "Adobe" | "Acrobat 9.0" | "Acrobat" | "Xtras."
Select the first item on the list of Adobe PDF Converter options and click "Next."
Type "Adobe PDF" in the field for a printer name and click "Next."
Wait for two minutes for the system to process the drivers and click "Finish" to close the Add a Printer wizard.
Hope this helps.

PDF Printer not saving files; 9.5.5 (pro) with Windows 7, 64 bit

I imagine that the root of this issue has to do with compatibility between the OS 64 and and 32 bit application of Acrobat 9.5.5. The installation has been uninstalled, reinstalled, and fully repaired. Initially, while printing from powerpoint (but also any other source, including chrome, firefox, or from acrobat's own interface), the PDF printer would output a generic error about the "current printer setup". After reveiwing the event log, a sidebyside 40 seemed to be causing the problem. I followed the solution posted at http://social.technet.microsoft.com/Forums/windows/en-US/a4c36078-6419-4424-8a43-ff3832786 b59/many-sidebyside-78-errors-with-acrobat-9-designer, but with no luck. I then went and installed the PDF printer manually using the adobePDF.inf file. This removed the generic error, but now when converting using the PDF Printer, no file is saved and no error dialog appears. Nothing is showing in the event viewer either. Print-to-pdf works, but the user needs specific formatting that occurs while printing. Any ideas what may be occuring?
Running 9.5.5 Adobe Pro on a Windows 7 Pro 64 bit system.

Let's step back a bit. First, since you have apparently been successful at installing the printer let us see if it works. Open and application and go to the print menu and select Print-to-file for the Adobe PDF printer. Assuming that is successful, open the file that is created (usually a PRN extension, though it is a PS file) in Distiller. Do you get a PDF now, or errors about the creation?
If the PDF is created, use ctrl-alt-del>task manager to see if Acrotray is running in the background. If not, go to the Acrobat (or Distiller) folder and start it. If you can not start it then Acrotray is the problem that you are having. It might be that it will work if installed in a 32-bit compatibility mode.

PDF Printer not working in Adobe XI

The PDF Printer option is not working in Adobe XI. We are using Windows 8. When I open the printer box and select Adobe PDF, I get an error message stating "The server threw an exception." The "Save as PDF" and "Convert to PDF" options work but those options are not always available.

A server exception would suggest you are using Acrobat in the cloud. I don't have an answer in that case other than trying later. Is the Adobe PDF printer indeed installed on your machine or in the cloud?

[Acrobat 8.x] PDF Printer not working

Hi there,
I just migrated from Windows XP SP3 to Windows 7. After having installed Acrobat (as part of CS3), I quickly came across the following nasty problem. The PDF Printer worked about once. After that, it became defunct. When starting a print job with PDF Printer, the entire application hangs. For some reason, there is considerable hard drive activity after that, but the application that has issued the print command does not recover (I waited for several minutes).
I have tried the following solution:
(1) Auto-Update updated my Acrobat version to 8.1.3
(2) "Repair Acrobat Installation" from Acrobat Help Menu
(3) Manually reinstalled PDF Printer
(4) Removed all PDF Ports and recovered via "Repair Acrobat Installation"
=> no effect, the problem remains.
I would be very greatful for any suggestions. This problem is driving me nuts! The PDF printer is an important component that just has to work.
Maniac

Thanks for the input!
The upgrade to 8.1.6 did solve the problem. Acrobat still works poorly, but at least the PDF Maker works quite fine.
Nevertheless, it's really too bad that Adobe requires you to purchase a full (and considerably expensive) upgrade for Win7 support. Adobe 8 is not that old so that it would require updating.

PDF printer not working, does not create PDF

I am using Mac OS X 10.6.8 with Adobe Acrobat XI.
Whenever I try to print a PDF though the printer function the PDF printer opens for a few seconds and no PDF is created.
Here is an example of the report when I open a file with in the Acrobat Distiller:
Adobe PDF-Einstellungen: /Library/Application Support/Adobe/Adobe PDF/Settings/Smallest File Size.joboptions
%%[ Error: undefined; OffendingCommand: Ìıÿ FÂΩ1ÔÁ˛t∑ DOCUMENT p ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Dauer: 2 Sekunden (00:00:02)
**** Jobende ****
Can anybody help?
Thank you.

Thanks for the answere.
I still have the above mentioned problem when trying to print a pdf from a pdf (to reduce size) and when trying to print a pdf out of Indesign ( I dont want to use the export to pdf function because of file size).
When tryiing to print a pdf from a pdf through adobe acrobat pro the printer menue opens. When I click on printer I can choose the option choose 'save as Adobe PDF' but then the error message appears that saving as a pdf while printing is not supported. That I should choose file - save. Is that the only way to do it? The file gest bigger instead of smaller, even when I use a low resolution for the pictures. Can't I print PDFs as PDF somehow through the Distiller.
When I try to print a PDF with Indesign the Indesign-printing window appears. When I click on the printer and choose 'save as PDF' the Indesign simply jumps back to ints own printer window and ignores my choice. Therefor it does not seem to be possible to print a pdf from Indesign through the PDF printer?!
Thankful for any comments.

PDF Printer not found

Similar Messages

Maybe you are looking for