PDF Printing problems with networked HP Laserjet C5020N

Hello,
I'm having problems printing documents that I've created with the PDF creator of Office 2007. When I try to print only the first page, the printer correctly prints, but when I try any other job (printing the whole document, only the 2nd page, page 1 and 2, and so on) the printer refuses and prints one sheet that says:
Error Name: /undefined
Offending Command: --file--
Operand Stack:
I use Adobe Reader 8.1.0.

Also having other "permission" based problems as well. Other people cannot open my PDFs even though I have not used any security. I'm thinking about getting a previous version of Accrobat Pro and installing that.

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Hi,
Meanwhile, after insatlling the latest driver for printer from the manufacture website, restart the spooler service as a test.
Start > Run > cmd and type "net stop spooler" after that "net start spooler" or start > run > service.msc and restart it over the GUI.
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TechNet Community Support

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Windows 8/8.1 Partial Print Problems with Networked Inkjet Printers (Envy, Officejet and Deskjet)

There are a lot of threads being posted about this problems with printing on the following these devices when they are connected in a Network Environment (Wireless or Wired)
HP Officejet Pro 6830
HP Officejet 6800
HP Officejet Pro 6230
HP Officejet 6220
HP Officejet Pro 8610 e-All-in-One Printer series
HP Officejet Pro 8620 e-All-in-One Printer series
HP Officejet Pro 8630 e-All-in-One Printer series
HP Officejet Pro 8640 e-All-in-One
HP Officejet Pro 8650 e-All-in-One
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HP Officejet 7610 Wide Format ePrinter
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HP Officejet Pro 251dw Printer series
HP Officejet Pro 276dw MFP series
HP Officejet 7110 Wide format ePrinter
HP Officejet Pro 501dw Printer
HP Officejet Pro 401dw Printer
HP Officejet Pro X451dw Printer
HP Officejet Pro X576dw MFP
HP Officejet Pro X476dn MFP
HP Officejet Pro 451dn/551dn MFP
HP Officejet Pro 451dw/551dw MFP
HP Officejet 4630 e-All-in-One
HP Deskjet Ink Advantage 4640 e-All-in-One Printer series
HP Deskjet 2540 All-in-One Printer
HP Deskjet Ink Advantage 2540 All-in-One Printer
HP ENVY 5530 e-All-in-One Printer
HP Deskjet Ink Advantage 4510 e-All-in-One Printer
HP ENVY 4500 e-All-in-One Printer
HP Deskjet Ink Advantage 3540 e-All-in-One Printer
HP posted a workaround for this problem while they were working with Microsoft to get the root cause of the problem, many customers commented that the workaround helped them out and they were able to print. This workaround was not easy to use as the customer needed to add another printer manually and changed drivers.
We can now announce that the problem has been fixed, the problem involved a Microsoft Network component that HP was using to talk to and track the printers on the network. This fix is being rolled out by Microsoft via Windows Update and anyone who has Windows Update enabled and set to automatically install updates should have already received this update. For those that do not have Windows Update setup to automatically install fixes the fix is available now and should be installed.
The details of this fix and a manual method of installing it can be found here.
http://support.microsoft.com/kb/3000461
This fix is only designed for users that are using there printer on a Network (Wireless or Wired) and will not fix partial printing problems encountered with USB connections.
There are many threads in HPs forums about this issue (below are links to a few of them)
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Missing-partial-prints-amp-Printer-Offl...
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Envy-4500-cancels-job-in-the-middle-...
http://h30434.www3.hp.com/t5/Other-Printing-Questions/Only-prints-half-a-page/m-p/4054888
JonW
I work for HP

@tenkeypro
First, I would suggest you uninstall the exsisting driver and reinstall following one of these documents to see if it will clear this error message:
Install HP print and scan software on a Windows 8 computer (32-bit and 64-bit)
Universal Print Driver (no scan)
Driver support included in Windows 8 / Windows 8.1 or in Windows Update
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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/var/log ▹ cups ▹ error_log
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If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
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Make a try using the device type HKSAPWIN and the access method is front end prinitng.
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Hi,
Have you installed Driver and software on your Windows 8 machine ? Please download from the following link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5076...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reader 9 PDF printing problem with Canon printers

If you get no job output but only a blinking LED on various Canon network printers this might help:
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Abhigyan,
The Java Script hasn't changed in 2 years. It was developed by an Adobe Partner. Adobe Reader and Acrobat have changed.
I'll try to step through the script but haven't had much luck in past.
Here are the lines that Reader likely is throwing the error:
oDoc.print(pp);
if ( bCloseNoSave ) oDoc.closeDoc({bNoSave:true});
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Also having other "permission" based problems as well. Other people cannot open my PDFs even though I have not used any security. I'm thinking about getting a previous version of Accrobat Pro and installing that.

Printing Problems with PDF - Adobe Acrobat

Printer - HP Deskjet 3070A
Laptop - Asus Zenbook running Windows 7 Home Premium
Issue: Printing problems with PDF (Adobe Acrobat Reader)
Dear All,
Please help!
My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
I have tried fiddling with the printer settings; the print as 'photo' option, dpi settings, greyscale - as much as I can think of and I am thoroughly stumped.
In a desperate attempt, I even installed the Universal Printer Drivers - thinking it might have been that. No. All I got was a page of gobbledygook. Consequently, I uninstalled and reinstalled the normal drivers again.
If there are any wonderful people out there with any fabulous ideas about how I can get my shading and boxes back; I'd very much appreciate it. Sadly I have a tax return to fill out (which is already fabulously late) and need my printer to work!
Much appreciation in advance x

Hey there @Reverie!
Thanks for posting on the HP Forums!
I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer! You mentioned you have run the updates and uninstalled/re-installed the printer software. Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer?
I have located the HP Update Software Utility that may be able to help. You can download an run the utility. It may be able to locate any other updates for the printer.
I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup. It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
Let me know if that helped and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Windows XP SP3 PDF Printing Problems

Hi!
i saw that there are some topics about problems with network printer after installing sp3
I have installed SP3 an the latest version of acrobat reader (yesterday) and have the same problem. Everytime i try to print, it says that there is no printer.
But there are printer. I can print via word, excel etc. But i cannot print pdfs.
It is similar with adobe professioal 6.0 and SP3
Do you have an idea?
thanks a lot

Since the issue occurs only when printing PDF files, you could try installing the latest version of Adobe Acrobat Reader from adobe.com.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

More PDF Printing Problems

There are lots of notes in this forum crying about PDF printing problems. For what it's worth, I'd like to add mine.
I'm using Jakarta FOP to generate a PDF on the fly from XML data. The PDFs it's producing are read and displayed nicely by Adobe Acrobat and print from Acrobat without a problem.
I've also written a simple desktop app that exercises the java.print package. (I won't bore anybody with a listing.) It uses the PrintServiceLookup to discover the two networked printers I have attached to my machine, using DocFlavor.INPUT_STREAM.AUTOSENSE. I have it discover all the supported document flavors. Here's the result:
application/octet-stream
application/x-java-jvm-local-objectref
image/gif
image/jpeg
image/png
I can sent text documents to the printer without a problem. But when I try to send a PDF generated by FOP that renders and prints fine from Acrobat, I get gibberish text out. I'm using DocFlavor.INPUT_STREAM.AUTOSENSE as my DocFlavor when I create the doc.
I don't see application/pdf on my list of supported document flavors. Should I? If that's a requirement, what do I have to do to the printer to get it on the list? Why is Adobe Acrobat smart enough to print to a printer wo/ this flavor and javax.print not? TIA - MOD

Now I get it - I can't send PDFs from Java to a printer. A careful reading of forum threads and John Zukowski's note have driven a stake into the heart of the vampire.
I can bring them up just fine by creating the PDF using FOP and then sending the page back to the browser for rendering. If my client could just print the document from his machine, all would be well.
However, my app has a situation where some label printers will ONLY be attached to the server. They won't be visible from the client. I thought I had a solution with javax.print, but now that hope's gone.
The printers I have aren't Postscript, so suggestions to ask FOP to generate Postcript won't help me.
Adobe's site didn't offer any relief.
I haven't been able to find any for-fee or open source packages that might help. Plenty of stuff out there to convert to PDF, but nothing that helps to print it once you have it.
Is there any point in entering this as a bug in the database? It's less bug and more vaporware. After all, the docs never SAID they'd thrown an invalid flavor exception if you tried to print a PDF.
Sun, are you listening? - MOD

PDF Printing problems with networked HP Laserjet C5020N

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