PDF Publishing Issues

An odd issue, one client cannot seem to upload pdf's.
Whenever he tries on both of his computers the page gets published
and the link is still directing to his hard drive. I have tried,
new contribute installation, different networks, xp and vista, new
keys, administrator keys. I've tried replicating his environment
etc.
No luck.
Anyone have any ideas?
Thanks in advanced.

So if i select publish to pdf and i replay the project, it has lines across the page.
Published as a HTML file it is fine. Thanks

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PDF access issue with OHS WebGate

Hi all,
The architecture has OAM, OID, Documentum server. OID is used as user store for OAM. Documentum application is deployed in WebLOgic server. There is a OHS server front ending the WebLOgic server where we installed the webgate. We are protecting the Documentum URL through OHS host name in OAM Policy domain and everything is working fine so far. While downloading a pdf document in Documentum server application, it is processing as 33% and hangs over for 5 mins and finally displays an error given below.
invokeMethod() failed while calling: onReturnFromProgress
Operation failed : com.documentum.ucf.common.transport.TransportException: Client failed to handshake with server within 250 seconds.
After closing this window, press the Refresh or Reload button on your browser to continue
I have seen couple of metalink notes about this pdf webgate issue and tried several options for webgate params CachePragmaHeader and CacheControlHeader.
Tried the following combinations:
CachePragmaHeader           private
CacheControlHeader private
CachePragmaHeader           novalue
CacheControlHeader novalue
CachePragmaHeader           public
CacheControlHeader public
CachePragmaHeader           novalue
CacheControlHeader private
CachePragmaHeader           novalue
CacheControlHeader public
Like this I have tried almost 9 combinations but no luck. Also tried disabling the IP validation. There are no errors in webgate or access server logs
Please let me know if you have any clue on this.
-Mahendra.

We're seeing an issue that looks almost identical to this but using Windows 2008/IIS7.x and WebGate v10.1.4.3. The PDF will begin download then it looks like a connection resets. We've tried it using PDF's ranging in size from <1mb to over >16mb. The results are consistent. On IIS turning off "http keep alive" allows the downloads to proceed (and probably diminishes performance to some degree).
While the workaround we found allows PDFs to download I'd really be interested in seeing what's causing this.

10.6.7 - general pdf creation issues?

I wondered whether anyone else had run into this issue after updating to 10.6.7 when using pdfs created by Preview - perhaps related to the pdf/font issue.
If it is generally happening, then the 10.6.7 pdf-font issue has an even larger
impact than previously described:
1. Open a pdf document in Preview
2. Select a region and save to clipboard
3. Save as a new pdf file
4. Then try importing it as a "Picture" into any of the new Office 2011 apps: Word, PPT, etc.
This crashes my office 2011 apps (latest version, 14.02) But NOT any earlier version of Office (2008. etc.), which may not do as much pdf checking.
Before the 10.6.7 upgrade (ie, 10.6.6), this never happened with Office 2011.
Acrobat complains when opening the Preview-created pdfs about 'missing fonts', so I suspect some sort of pdf creation issue.
Any fixes (besides the previously suggested one of downgrading to 10.6.6)
If it's a real bug (not just local to my system), then it's a more far-reaching one than previously described.

rcberwick wrote:
So, 3 different Apple tech support people say they know this problem affects
"multiple applications, including any that deal with pdf files" but that "no fix is
currently in the works"
That is wrong because it only involves OpenType Postscript fonts.
The only solution offered so far is to "downgrade by doing Archive & Install" and
then re-applying each Combo Upgrade, starting with 10.6.3 up to 10.6.6.
You wouldn't have to do that either. That is the point of a Combo update. You only need to apply the one you want. It includes all of the previous updates.

Folio Producer fails to update older published issues

A client wants me to update an advertisement in several past issues including issues published in January and February 2012.
I updated the article in the folio and go to the Folio Producer to update the published issue, but either immediately get a failed attempt or it will process up to 20% before failing. I have tried publishing multiple times and it constantly fails.
Has anyone else come across this problem?
Why can't I update?

What do you see when you click the 'Failed' link. There should be an error message there.
// James Roche
// [email protected]<mailto:[email protected]>
// I was born lucky

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Hi Ted,
Thanks for the response!
Though, the mentioned Sun JVM Bug explains the root-cause, the Bug status also state that it is not fixed yet.
Also, we are reluctant to change the JVM Option to -Xint due to unknown impacts on JVM optimizations.
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Publish Issue: mp4 missing 1st PPT slide (Cap 6.0.0.199 on Win7)

Publish Issue: mp4 missing 1st PPT slide (Cap 6.0.0.199 on Win7)
First slide, my title slide with audio, is not the the published mp4.
I can insert a phantom slide into the project, before my title slide, as a work-around, but I shouldn't have to do that.
Is there something I clicked on or need to click on?
Thanks!

First of all, please apply the patch to your version. Captivate 6.0.0.199 had a truckload of issues. Here is the link for the patch.
http://helpx.adobe.com/captivate/kb/captivate-6-patch.html
How are you inserting the audio? Is it coming from the PPT or did you insert it in Captivate? Is it a slide audio or is it associated with an object?
Sreekanth

After publish Android Application in Google Play Can't find any publish issue in app.

After publish Android Application in Google Play Can't find any publish issue in app. The Product ID is match, The Email Address in Folio Builder is match but is there necessary that DPS account have to match with Google Play Developer Account? Please Help

Are the folios published as Public? Are the folios free or retail? If retail, did you create an in-app billing Product ID in Google Play that is an exact match for the published folio? Is the "Title ID" you specified the same account you used to create the folios? Did you turn on Strict Renditions when you built the app?

How big is my site? Could size cause publishing issues?

How can I find out if my site will fit in the available space on my mobileme prior to publishing? I had a site published, using a personal domain, prior to the conversion from .mac to mobileme. I recently made changes/additions to the site, and now it won't publish. I've double checked my forwarding and CNAME information and all seems to be correct. The site publishes to a folder without any problems, but not to mobileme, even when I use Publish All. Could the publishing issues be related to the size of the site?

I've been using Host Excellence for a number of years. Their reliability is good as is their tech support.
I particularly like the way I can name my own root folders and the ease and speed of registering a domain name and setting up a new site.
I wouldn't want to think about how big my latest site is getting.
http://www.iwebformusicians.com/ is built on ten different domain files for ease of updating and way quicker uploading. This is another approach you could consider.

Publisher to pdf - printing issues

Hi All
I have a double sided trifold publisher file that I am having issues with lines on the pix - converting to PDF sorts this - however when printing the pdf file
the alignment of objects centred on the trifold pages changes and the end result is therefore crooked.
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Are you using 11g DB? Did you check this:
7. Enabling Network Services in Oracle Database 11g
By default, the ability to interact with network services is disabled in Oracle Database 11g release 1 (11.1). Therefore, if running Oracle Application Express with Oracle Database 11g release 1 (11.1), use the new DBMS_NETWORK_ACL_ADMIN package to grant connect privileges to any host for the FLOWS_030100 database user. Failing to grant these privileges results in issues with PDF/report printing, specifically, you will get the following error message:
ORA-20001: The printing engine could not be reached because either
the URL specified is incorrect or a proxy URL needs to be specified.
Follow the steps mentioned in the Oracle Application Express Installation Guide, Enabling Network Services in Oracle Database 11g. Also refer to the troubleshooting section in case you receive an ORA-44416: Invalid ACL error after running the previous script.

Publisher - PDF - Printing Issues

Hi -
I am using MS Publisher then converting to pdf. My client is taking the pdf to her printer but the document is printing with a white border which is uneven. Is there any way to prevent this border or to "bleed" all the way to the edge of the document? What settings do I need to make sure it prints without this border??
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Lisa (Acrobat newbie)

You probably need to make a margin adjustment in MS Publisher. There may also be an option to expand the PDF to fit the paper in the printer selection.

Publish as PDF lag issues

After completing a 15 slide project I published the project as a PDF. When I launch the PDF, all content or intactive buttons have an extream latency before completeing there function. Any ideas why or how to make the PDF run smoother?

Hello,
Welcome to Adobe forums.
Please provide the following information .
How exactly you are trying to access the PDF?
Is it saved localy on your machine or you are trying to access it from any network location ?
Do you have any high resoltion images or video in your project?
Which version of Adobe Captivate you are using ?
Which application you are using to open that PDF and what is exact version of that application ?
Rajeev

XML Publisher issues

Hi,
We are using XML Publisher API to generate PDF,EXCEL outputs using Template. While adding image to the template its showing in the pdf output. But not showing in the Excel output. Then i added url:{/Image} in the alt text of the image in template and submitted the report again now able to see the image in excel output. Can you please tell me why its not showing the image in excel by default which is right happening in case of PDF. Iam getting the same issue for HTML outputs generation also. Please tell me what i can do to get the image by default same as the way i am getting in PDF.
Thanks
Satya

Shouldn't this be posted to the BI Publisher support forum??
Thank you,
Tony Miller
Ruckersville, VA

XML Publisher Issue - Please help.

I am getting the following error when running the XML Report . The program is completing in warning message.
“Beginning post-processing of request 235281769 on node RMOHSDCGR02 at 19-OCT-2010 10:27:33.
Post-processing of request 235281769 failed at 19-OCT-2010 10:27:34 with the error message:
One or more post-processing actions failed. Consult the OPP service log for details.”
I have checked the OPP file
SELECT fcpp.concurrent_request_id req_id, fcp.node_name, fcp.logfile_name
FROM fnd_conc_pp_actions fcpp, fnd_concurrent_processes fcp
WHERE fcpp.processor_id = fcp.concurrent_process_id
AND fcpp.action_type = 6
AND fcpp.concurrent_request_id = 235281769;
file_details
[10/9/10 2:18:18 PM] [main] Starting GSF service with concurrent process id = 76893.
[10/9/10 2:18:18 PM] [main] Initialization Parameters: oracle.apps.fnd.cp.opp.OPPServiceThread:2:0:max_threads=5
[10/9/10 2:18:18 PM] [Thread-16] Service thread starting up.
[10/9/10 2:18:18 PM] [Thread-17] Service thread starting up.
[10/18/10 11:57:11 AM] [OPPServiceThread0] Post-processing request 235281598.
[10/18/10 11:57:11 AM] [76893:RT235281598] Executing post-processing actions for request 235281598.
[10/18/10 11:57:12 AM] [76893:RT235281598] Starting XML Publisher post-processing action.
[10/18/10 11:57:12 AM] [76893:RT235281598]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[101810_115712335][][EXCEPTION] [DEBUG] ------- Preferences defined PreferenceStore -------
[101810_115712335][][EXCEPTION] [DEBUG] ------- Environment variables stored in EnvironmentStore -------
[101810_115712336][][EXCEPTION] [DEBUG] [FND_JDBC_IDLE_THRESHOLD.LOW]:[-1]
[101810_115712336][][EXCEPTION] [DEBUG] [SECURITY_GROUP_ID]:[0]
[101810_115712336][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_DECAY_INTERVAL]:[300]
[101810_115712336][][EXCEPTION] [DEBUG] [NLS_CHARACTERSET]:[UTF8]
[101810_115712336][][EXCEPTION] [DEBUG] [RESP_APPL_ID]:[-1]
[101810_115712336][][EXCEPTION] [DEBUG] [NLS_LANGUAGE]:[AMERICAN]
[101810_115712336][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_MIN]:[1]
[101810_115712336][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_MAX]:[2]
[101810_115712337][][EXCEPTION] [DEBUG] [NLS_NUMERIC_CHARACTERS]:[.,]
[101810_115712337][][EXCEPTION] [DEBUG] [APPS_JDBC_URL]:[jdbc:oracle:thin:@(DESCRIPTION=(LOAD_BALANCE=YES)(FAILOVER=YES)(ADDRESS_LIST=(ADDRESS=(PROTOCOL=tcp)(HOST=rmohsdcgr07.oracleoutsourcing.com)(PORT=10710))(ADDRESS=(PROTOCOL=tcp)(HOST=rmohsdcgr02.oracleoutsourcing.com)(PORT=10710)))(CONNECT_DATA=(SID=DDCGRI)))]
[101810_115712337][][EXCEPTION] [DEBUG] [RESP_ID]:[-1]
[101810_115712337][][EXCEPTION] [DEBUG] [FND_MAX_JDBC_CONNECTIONS]:[500]
[101810_115712337][][EXCEPTION] [DEBUG] [FND_JDBC_USABLE_CHECK]:[false]
[101810_115712337][][EXCEPTION] [DEBUG] [USER_ID]:[-1]
[101810_115712337][][EXCEPTION] [DEBUG] [NLS_TERRITORY]:[AMERICA]
[101810_115712337][][EXCEPTION] [DEBUG] [FND_JDBC_PLSQL_RESET]:[false]
[101810_115712337][][EXCEPTION] [DEBUG] [FND_JDBC_CONTEXT_CHECK]:[true]
[101810_115712338][][EXCEPTION] [DEBUG] [NLS_DATE_FORMAT]:[DD-MON-RR]
[101810_115712338][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_DECAY_SIZE]:[5]
[101810_115712338][][EXCEPTION] [DEBUG] [FND_JDBC_IDLE_THRESHOLD.HIGH]:[-1]
[101810_115712338][][EXCEPTION] [DEBUG] [NLS_SORT]:[BINARY]
[101810_115712338][][EXCEPTION] [DEBUG] [NLS_DATE_LANGUAGE]:[AMERICAN]
[101810_115712338][][EXCEPTION] [DEBUG] [LOGIN_ID]:[-1]
[101810_115712338][][EXCEPTION] [DEBUG] ------- Properties stored in Java System Properties -------
[101810_115712338][][EXCEPTION] [DEBUG] [APPLTMP]:[ddcgri/applcsf/tmp]
[101810_115712339][][EXCEPTION] [DEBUG] [java.runtime.name]:[Java(TM) 2 Runtime Environment, Standard Edition]
[101810_115712339][][EXCEPTION] [DEBUG] [sun.boot.library.path]:[ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/i386]
[101810_115712339][][EXCEPTION] [DEBUG] [java.vm.version]:[1.5.0_06-b05]
[101810_115712339][][EXCEPTION] [DEBUG] [OVERRIDE_DBC]:[true]
[101810_115712339][][EXCEPTION] [DEBUG] [dbcfile]:[ddcgri/applmgr/11510/fnd/11.5.0/secure/DDCGRI_rmohsdcgr02/ddcgri.dbc]
[101810_115712339][][EXCEPTION] [DEBUG] [java.vm.vendor]:[Sun Microsystems Inc.]
[101810_115712339][][EXCEPTION] [DEBUG] [java.vendor.url]:[http://java.sun.com/]
[101810_115712339][][EXCEPTION] [DEBUG] [path.separator]:[:]
[101810_115712339][][EXCEPTION] [DEBUG] [APPLCSF]:[ddcgri/applcsf]
[101810_115712340][][EXCEPTION] [DEBUG] [java.vm.name]:[Java HotSpot(TM) Server VM]
[101810_115712340][][EXCEPTION] [DEBUG] [file.encoding.pkg]:[sun.io]
[101810_115712340][][EXCEPTION] [DEBUG] [user.country]:[US]
[101810_115712340][][EXCEPTION] [DEBUG] [sun.os.patch.level]:[unknown]
[101810_115712340][][EXCEPTION] [DEBUG] [java.vm.specification.name]:[Java Virtual Machine Specification]
[101810_115712340][][EXCEPTION] [DEBUG] [user.dir]:[ddcgri/applcsf/log/DDCGRI_rmohsdcgr02]
[101810_115712340][][EXCEPTION] [DEBUG] [java.runtime.version]:[1.5.0_06-b05]
[101810_115712340][][EXCEPTION] [DEBUG] [java.awt.graphicsenv]:[sun.awt.X11GraphicsEnvironment]
[101810_115712341][][EXCEPTION] [DEBUG] [java.endorsed.dirs]:[ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/endorsed]
[101810_115712341][][EXCEPTION] [DEBUG] [os.arch]:[i386]
[101810_115712341][][EXCEPTION] [DEBUG] [JTFDBCFILE]:[ddcgri/applmgr/11510/fnd/11.5.0/secure/DDCGRI_rmohsdcgr02/ddcgri.dbc]
[101810_115712341][][EXCEPTION] [DEBUG] [java.io.tmpdir]:[tmp]
[101810_115712341][][EXCEPTION] [DEBUG] [line.separator]:[
[101810_115712341][][EXCEPTION] [DEBUG] [java.vm.specification.vendor]:[Sun Microsystems Inc.]
[101810_115712341][][EXCEPTION] [DEBUG] [os.name]:[Linux]
[101810_115712341][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_MIN]:[1]
[101810_115712341][][EXCEPTION] [DEBUG] [cpid]:[76893]
[101810_115712342][][EXCEPTION] [DEBUG] [sun.jnu.encoding]:[ANSI_X3.4-1968]
[101810_115712342][][EXCEPTION] [DEBUG] [java.library.path]:[ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/i386/server:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/i386:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/../lib/i386:/ddcgri/product/iAS/lib:/ddcgri/product/806/network/jre11/lib/i686/native_threads:/ddcgri/product/806/network/jre11/lib/linux/native_threads:/ddcgri/applmgr/11510/cz/11.5.0/bin:/ddcgri/product/806/lib:/usr/X11R6/lib:/usr/openwin/lib]
[101810_115712342][][EXCEPTION] [DEBUG] [java.specification.name]:[Java Platform API Specification]
[101810_115712342][][EXCEPTION] [DEBUG] [java.class.version]:[49.0]
[101810_115712342][][EXCEPTION] [DEBUG] [sun.management.compiler]:[HotSpot Server Compiler]
[101810_115712342][][EXCEPTION] [DEBUG] [os.version]:[2.6.9-89.0.26.0.1.ELlargesmp]
[101810_115712342][][EXCEPTION] [DEBUG] [LONG_RUNNING_JVM]:[true]
[101810_115712342][][EXCEPTION] [DEBUG] [user.home]:[ddcgri/product]
[101810_115712342][][EXCEPTION] [DEBUG] [user.timezone]:[Europe/London]
[101810_115712343][][EXCEPTION] [DEBUG] [java.awt.printerjob]:[sun.print.PSPrinterJob]
[101810_115712347][][EXCEPTION] [DEBUG] [file.encoding]:[ANSI_X3.4-1968]
[101810_115712347][][EXCEPTION] [DEBUG] [java.specification.version]:[1.5]
[101810_115712347][][EXCEPTION] [DEBUG] [CACHEMODE]:[DISTRIBUTED]
[101810_115712348][][EXCEPTION] [DEBUG] [java.class.path]:[ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/rt.jar:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/lib/dt.jar:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/lib/tools.jar:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/charsets.jar:/ddcgri/applmgr/common/java/appsborg2.zip:/ddcgri/product/806/forms60/java:/ddcgri/applmgr/common/java]
[101810_115712348][][EXCEPTION] [DEBUG] [user.name]:[apddcgri]
[101810_115712348][][EXCEPTION] [DEBUG] [DBCFILE]:[ddcgri/applmgr/11510/fnd/11.5.0/secure/DDCGRI_rmohsdcgr02/ddcgri.dbc]
[101810_115712348][][EXCEPTION] [DEBUG] [java.vm.specification.version]:[1.0]
[101810_115712348][][EXCEPTION] [DEBUG] [java.home]:[ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre]
[101810_115712348][][EXCEPTION] [DEBUG] [sun.arch.data.model]:[32]
[101810_115712348][][EXCEPTION] [DEBUG] [user.language]:[en]
[101810_115712348][][EXCEPTION] [DEBUG] [java.specification.vendor]:[Sun Microsystems Inc.]
[101810_115712349][][EXCEPTION] [DEBUG] [java.vm.info]:[mixed mode]
[101810_115712349][][EXCEPTION] [DEBUG] [logfile]:[ddcgri/applcsf/log/DDCGRI_rmohsdcgr02/FNDOPP76893.txt]
[101810_115712349][][EXCEPTION] [DEBUG] [java.version]:[1.5.0_06]
[101810_115712349][][EXCEPTION] [DEBUG] [java.ext.dirs]:[ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/ext]
[101810_115712349][][EXCEPTION] [DEBUG] [sun.boot.class.path]:[ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/rt.jar:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/i18n.jar:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/sunrsasign.jar:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/jsse.jar:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/jce.jar:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/lib/charsets.jar:/ddcgri/applmgr/common/util/java/1.5/j2sdk1.5.0_06/jre/classes]
[101810_115712349][][EXCEPTION] [DEBUG] [java.vendor]:[Sun Microsystems Inc.]
[101810_115712349][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_MAX]:[2]
[101810_115712349][][EXCEPTION] [DEBUG] [file.separator]:[]
[101810_115712349][][EXCEPTION] [DEBUG] [java.vendor.url.bug]:[http://java.sun.com/cgi-bin/bugreport.cgi]
[101810_115712350][][EXCEPTION] [DEBUG] [sun.io.unicode.encoding]:[UnicodeLittle]
[101810_115712350][][EXCEPTION] [DEBUG] [sun.cpu.endian]:[little]
[101810_115712350][][EXCEPTION] [DEBUG] [APPLOUT]:[out/DDCGRI_rmohsdcgr02]
[101810_115712350][][EXCEPTION] [DEBUG] [sun.cpu.isalist]:[]
[10/18/10 11:57:13 AM] [UNEXPECTED] [76893:RT235281598] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdoQBnr8m42XW101810_1157132190.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/18/10 11:57:13 AM] [76893:RT235281598] Completed post-processing actions for request 235281598.
[10/18/10 12:09:20 PM] [OPPServiceThread1] Post-processing request 235281600.
[10/18/10 12:09:20 PM] [76893:RT235281600] Executing post-processing actions for request 235281600.
[10/18/10 12:09:20 PM] [76893:RT235281600] Starting XML Publisher post-processing action.
[10/18/10 12:09:20 PM] [76893:RT235281600]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[10/18/10 12:09:20 PM] [UNEXPECTED] [76893:RT235281600] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdoTQ3qo0WVAG101810_1209202901.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/18/10 12:09:20 PM] [76893:RT235281600] Completed post-processing actions for request 235281600.
[10/18/10 12:18:30 PM] [OPPServiceThread0] Post-processing request 235281602.
[10/18/10 12:18:30 PM] [76893:RT235281602] Executing post-processing actions for request 235281602.
[10/18/10 12:18:30 PM] [76893:RT235281602] Starting XML Publisher post-processing action.
[10/18/10 12:18:30 PM] [76893:RT235281602]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[10/18/10 12:18:30 PM] [UNEXPECTED] [76893:RT235281602] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdomVNG5CUiJU101810_1218307062.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/18/10 12:18:30 PM] [76893:RT235281602] Completed post-processing actions for request 235281602.
[10/18/10 1:45:05 PM] [OPPServiceThread1] Post-processing request 235281611.
[10/18/10 1:45:05 PM] [76893:RT235281611] Executing post-processing actions for request 235281611.
[10/18/10 1:45:05 PM] [76893:RT235281611] Starting XML Publisher post-processing action.
[10/18/10 1:45:05 PM] [76893:RT235281611]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[10/18/10 1:45:05 PM] [UNEXPECTED] [76893:RT235281611] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdonSDr1Lclur101810_0145054643.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/18/10 1:45:05 PM] [76893:RT235281611] Completed post-processing actions for request 235281611.
[10/18/10 2:19:06 PM] [OPPServiceThread0] Post-processing request 235281617.
[10/18/10 2:19:07 PM] [76893:RT235281617] Executing post-processing actions for request 235281617.
[10/18/10 2:19:07 PM] [76893:RT235281617] Starting XML Publisher post-processing action.
[10/18/10 2:19:07 PM] [76893:RT235281617]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[10/18/10 2:19:07 PM] [UNEXPECTED] [76893:RT235281617] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdoyj5TzkRids101810_0219070714.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/18/10 2:19:07 PM] [76893:RT235281617] Completed post-processing actions for request 235281617.
[10/19/10 5:56:25 AM] [OPPServiceThread0] Post-processing request 235281736.
[10/19/10 5:56:25 AM] [76893:RT235281736] Executing post-processing actions for request 235281736.
[10/19/10 5:56:25 AM] [76893:RT235281736] Starting XML Publisher post-processing action.
[10/19/10 5:56:25 AM] [76893:RT235281736]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[10/19/10 5:56:25 AM] [UNEXPECTED] [76893:RT235281736] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdocZqznUyg1C101910_0556251555.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/19/10 5:56:25 AM] [76893:RT235281736] Completed post-processing actions for request 235281736.
[10/19/10 6:07:04 AM] [OPPServiceThread1] Post-processing request 235281738.
[10/19/10 6:07:04 AM] [76893:RT235281738] Executing post-processing actions for request 235281738.
[10/19/10 6:07:04 AM] [76893:RT235281738] Starting XML Publisher post-processing action.
[10/19/10 6:07:04 AM] [76893:RT235281738]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[10/19/10 6:07:04 AM] [UNEXPECTED] [76893:RT235281738] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdoZmwsSPwwBh101910_0607047996.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/19/10 6:07:04 AM] [76893:RT235281738] Completed post-processing actions for request 235281738.
[10/19/10 6:25:28 AM] [OPPServiceThread1] Post-processing request 235281741.
[10/19/10 6:25:28 AM] [76893:RT235281741] Executing post-processing actions for request 235281741.
[10/19/10 6:25:28 AM] [76893:RT235281741] Starting XML Publisher post-processing action.
[10/19/10 6:25:28 AM] [76893:RT235281741]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[10/19/10 6:25:28 AM] [UNEXPECTED] [76893:RT235281741] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdoe1cxbJpotK101910_0625284827.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/19/10 6:25:28 AM] [76893:RT235281741] Completed post-processing actions for request 235281741.
[10/19/10 7:13:07 AM] [OPPServiceThread0] Post-processing request 235281746.
[10/19/10 7:13:07 AM] [76893:RT235281746] Executing post-processing actions for request 235281746.
[10/19/10 7:13:07 AM] [76893:RT235281746] Starting XML Publisher post-processing action.
[10/19/10 7:13:07 AM] [76893:RT235281746]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[10/19/10 7:13:07 AM] [UNEXPECTED] [76893:RT235281746] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdopfFpKMviMC101910_0713079968.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/19/10 7:13:08 AM] [76893:RT235281746] Completed post-processing actions for request 235281746.
[10/19/10 7:22:56 AM] [OPPServiceThread1] Post-processing request 235281748.
[10/19/10 7:22:56 AM] [76893:RT235281748] Executing post-processing actions for request 235281748.
[10/19/10 7:22:56 AM] [76893:RT235281748] Starting XML Publisher post-processing action.
[10/19/10 7:22:56 AM] [76893:RT235281748]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
[10/19/10 7:22:56 AM] [UNEXPECTED] [76893:RT235281748] java.io.FileNotFoundException: /tdcg1i/applmgr/common/temp/xdoLVImdiAcDq101910_0722563869.fo (No such file or directory)
     at java.io.FileOutputStream.open(Native Method)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
     at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFileJDK118(TmpFile.java:146)
     at oracle.apps.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:113)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:987)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[10/19/10 7:22:56 AM] [76893:RT235281748] Completed post-processing actions for request 235281748.
[10/19/10 8:00:28 AM] [OPPServiceThread0] Post-processing request 235281752.
[10/19/10 8:00:28 AM] [76893:RT235281752] Executing post-processing actions for request 235281752.
[10/19/10 8:00:28 AM] [76893:RT235281752] Starting XML Publisher post-processing action.
[10/19/10 8:00:28 AM] [76893:RT235281752]
Template code: XXDC_MM_UPL_CREDIT_PROF
Template app: XXDC
Language: en
Territory: 00
Output type: PDF
------ I could not paste the entire file. Please let me know if it is required.
[10/19/10 10:52:06 AM] [76893:RT235281774] Completed post-processing actions for request 235281774.
Please help to fix this issue .
Thanks,
Am

Hi,
What is the application release? Database version? OS?
Please see these docs.
XMl Publisher Reports Fail with java.io.FileNotFoundException on Temp Directory After Cloning [ID 1189764.1]
JAVA.IO.FILENOTFOUNDEXCEPTION NO SUCH FILE FOR EXCEL FORMAT [ID 428855.1]
XML Publisher Requests Fail Due To java.io.FileNotFoundException - No such file or directory [ID 1072383.1]
When Running PDF Report, Getting Error File Is Not Accessable From Node/Machine Or java.io.FileNotFoundException [ID 398897.1]
Thanks,
Hussein

PDF Printing Issue with APEX4.0

Hi,
Im using APEX4.0, Database 10gXE and BI Publisher as my report server. As a example I downloaded the master-detail pdf example but each time I try to print I get the error;
ORA-20001: The printing engine could not be reached because either the URL specified is incorrect or a proxy URL needs to be specified.
I have set my APEX instance settings to point to BI Publisher. I have also tested BI Publisher using a metalink note to prove that the issue is not with BI Publisher but with APEX trying to communicate with BI Publisher.
Its almost as if everything is pointing to the network services not being enabled but I thought this was only the case in database11g and not 10gXE.
Any pointers or suggestions appreciated.
Thanks
Graeme

Hi,
Ignore this now. I uninstalled BI Publisher and re-installed it. I think the issue was a space in the original folder that BI Publisher was installed in.

PDF Printing Issue - Customised Report Layout Error

Hi,
I am trying to get a PDF file output based on the customised RTF file created. I follow the following steps but I am facing an issue with that.
(i) Go to Shared Components > Report Queries.
(ii) Create a new Report query with more than one query.
(iii) Using the XML Data in the Report queries, create a Report Layout (RTF) file.
(iv) Navigate to shared components Report Layout and upload the RTF file.
(v) Once this is done, use the Report Layout created in the Report Queries. Select the Layout name from the Drop Down.
(vi) Click on TEST REPORT, this produces an error: Adobe Reader could not open the <file name> because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and wasn't correctly decoded )
Additional Info
The apex instance configured with Embbedded plsql, rdbms version is 11.1.0.7.0 and the BI publisher version 10.1.3.3.
ISSUE DESC
When I use mulitple Queries even after using Generic Report Layout I get the output for the first query alone in the PDF and the remaining Queries are ignored.
And when i use a user defined template, then even If i have a single report query I get the error.
To summarise, I am not able to use the customised Layouts.
I have reproduced the issue in apex.oracle.com
Please log in using,
WORKSPACE: demo_test
USER NAME: [email protected]
pwd: vidhya
After logging in please select the Application Builder.
In that select the Application named PDF.
Select the Shared components > Report Queries
Select the Report Query named test.
Click on the TEST REPORT button in the Source Queries Section.
You will get the error.
Now in the same page in the Report Query Attributes Section change the Report Layout to Use Generic Report Layout and then click on 'TEST REPORT', this will give the PDF file without errors.
The same report has been called from the PRINT REPORT button provided in the page 1 of the application.
This issue is really urgent and critical. Require your inputs/help.
Thanks,
Ramya

I' an APEX newbie and believe I am having the same or a similar problem. I am (for now) developing a system using the hosted Apex development system online. I have created a Report Query which works fine with the default layout. I downloaded the XML (tried both sample data and schema) into Word 2007 with the BI Publisher Template Builder. I used the table wizard to create a simple layout containing all columns with no customization at all. Saved as an RTF, uploaded to Apex as a Report Layout, associated it with the Report Query, clicked Test Report -- and I got nothing.
When the is a PDF, I get the same error you mention ( Adobe Reader could not open the <file name> because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and wasn't correctly decoded ). If I switch to an HTML file the out is just a blank screen.
If I switch back to generic report layout, it works fine. This suggests there is something wrong with the template, though it looks fine in Word with the sample data.
I've searched the forums and Google for the better part of a day. What am I missing?

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