PDF Render Garbles Text, but I can't replicate

An acquaintance contacted me and told me that PDFs on my job market website aren't displaying correct. He sent a screenshot, so I know what he is looking at:
http://bensresearch.com/downloads/FF.png
(The PDF he is viewing is http://bensresearch.com/downloads/CV.pdf )
This is my job market site, so I want to make sure anyone can read the PDFs. However, I can't replicate it. I've tried to replicate it on Windows 7 & 8, Mac, with no joy. The built in PDF render in version 24 seems to read the pdf file fine. (I asked him what version he is running and he said version 24 on Windows 7 Enterprise).
Any ideas?
Thanks!

Here is some troubleshooting information about my computer system.

Similar Messages

  • I exported a pdf file to word but i can't edit

    I exported a pdf file to word but i can't edit. What am I doing wrong?

    Hi hc69,
    You're most likely doing nothing wrong! For starters, please try triple-clicking in the text that you want to edit in Word.
    If that doesn't work, it may be that the PDF was created from a scanned page, and that OCR (optical character recognition) wasn't performed on that PDF to convert the scanned/image text to selectable/editable text. OCR is enabled by default when you convert via the ExportPDF website, but can be disabled in Reader. Please see How to disable Optical Character Recognition (O... | Adobe Community to make sure OCR is enabled.
    Let's start there. If neither of those solutions work, we can take it from there.
    Best,
    Sara

  • I have XI and can open old PDF in my computer but I can not open bank statements or concert tickets ,any ideas ?, I have XI and can open old PDF in my computer but I can not open bank statements or concert tickets ,any ideas ?

    I have XI and can open old PDF in my computer but I can not open bank statements or concert tickets ,any ideas ?

    Details, please!

  • All of a sudden I stopped receiving texts but i can still send them.  How do I fix it?

    All of a sudden I stopped being able to receive texts but i can still send them.  How do I fix it?

    Call your carrier.

  • PDF prints garbled text to HP M1522NF

    Hi I have a user at a remote job site using Windows XP and Adobe Pro Extended (9).  We have a web application where the user clicks a button to open a PDF.  When it opens on screen, she can read everything fine, but when she goes to print the document, it prints out in garbled text as shown in the example.. it happens sporadically.  She can print fine for awhile and then hits one that looks like this when printed.  She is printing to an HP LaserJet 1522NF.  The PDF opens in a web browser and reads fine.  Then when they print, the text becomes garbled.  Any help appreciated.

    Hi,
    I am working on a similar issue, there seems to be a problem with Adobe choosing fonts incorrectly, or incorrectly encoding the fonts. The easiest (though temporary) solution is to install a a different version of acrobat reader (8 if you have 7, or 7 if you have 8). Also, if this is online, saving it to the desktop and printing it from there can solve the issue.

  • PDF Form Printing Text, but no Form

    I have an accountant trying to print a PDF Form.  It cannot be saved, but only printed.  When the form is completed and printed, it only prints out the entered text, and nothing else.  All other PDF docs print fine
    IT conditions:
    She prints to an older Panasonic Copy machine
    Her printer connection is Shared
    Another PC can print the same form 100% fine and that machine goes through here PC to the printer.
    Completed Troubleshooting:
    First discovered she was on Reader 10.1.3 and the other PC was 10.1.1
    Did a complete uninstall of 10.1.3 to include deleting from registry
    Installed 10.1.1 with same issue.
    Verified all a printer and reader settings are the same for both PCs
    Attempted work arounds:
    Installed doPDF virtual printer to try and save the completed form as PDF
    PDF prints text and form text, but not the field borders for each block
    Installed Nitro PDF as default PDF reader, same issue.  Will not print out the field borders.
    Additional Troubleshooting:
    Ran full virus and malware/spyware scans with no issues.
    Specific Form:
    https://forms.in.gov/Download.aspx?id=4722
    Searched all over the internet with Google and have had no luck finding any suggestions

    When you print it, the box that pops up should say, under the Comments and Forms box, "document and markups".  Hope that helps.

  • Can't extract pages from PDF in 9 Pro, but coworker can in 8.

    I have a PDF that I need to extract 3 consecutive pages from, but extract pages is greyed out.  However, my co-worker was able to extract them with no problem using Adobe Acrobat 8.  Any ideas why she can, but I can't?

    So all the topics are showing in Project Manager and make it to the output? That suggests the TOC is showing OK in the output. From that it sounds like the TOC is also showing fine in the project and the problem is limited to the behaviour, correct?
    That's not something I have seen reported so it's a bit trial and error to fix it.
    First try one of the sample projects. Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left. That will identify if the problem is your installation or your project.
    If it is your project is it still stored on your local drive and did you upgrade it whilst stored locally?
    Try deleting the CPD file and then reopening the project.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Printing an html msg to pdf crashes the driver but I can save to pdf from Abat

    I have a user on a windows 7 64bit with Acrobat 9. He's got a message that we've saved to an xps. It opens fine in outlook and in xps viewer. When I try to print it in either one it crashes the acrobat printer driver. But I can open the xps in Acrobat and save to pdf just fine. Huh?

    Some useful reference material.
    At http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
    Acrobat 10.1 adds PDFMaker support for these Office 2010 64-bit applications: Word, PowerPoint, Excel, and Outlook.
    Acrobat 9 and earlier users can create Adobe PDF files using the Adobe PDF printer.
    For more information, see PDFMaker unavailable in 64-bit Office 2010.
    (http://helpx.adobe.com/acrobat/kb/pdfmaker-unavailable-64-bit-office.html)
    n.b., Acrobat 9 just went to 9.5.2
    Be well...

  • Since I downloaded and installed adobe reader 10, I can't see web page pdf files in safari but I can copy and paste into firefox and I can see the pdf. How can I fix this?

    Ever since I downloaded adobe reader 10, safari won't display web page pdf's but I can paste the URL in to firefox and can see it there. How can I fix this?

    Quit Safari.
    Go to /Library/Internt Plug-Ins.
    Move the AdobePDFViewer.plugin to the Trash.
    Relaunch Safari.

  • I did a 2011 tax on US 1065 form on PDF it is saved but I can not print it on word.

    I worked out my taxes on 1065 Form and saved it on pdf but I can not print it so thaqt I can send it out. Please help

    Hi dankoandrij,
    What happens when you try to print the PDF file? Are you printing from Adobe Reader, or trying to print from a web browser? Are you using  Mac or Windows computer?
    I want to help you get this form printing, but I need a bit more information from you.
    I look forward to hearing back from you.
    Best,
    Sara

  • I can receive texts but i can't reply to non iphone users

    I have been reply to a friend all week until today. I got a text but couldn't text her back. I am able to text my husband who also has an iphone but can't text anyone else.

    Check Settings > Messages and make sure Send as SMS is "On".

  • PDF with garbled text after editing on a Mac

    Hi all, hope someone can help. I'm struggling to get to the bottom of a very bizarre issue. I have a number of PDFs that were originally created using ABBYY's FineReader OCR software. They display fine, and I can "copy" text from the documents to the clipboard with no issues.
    However, as soon as I bring them over to the Mac side and make a change to the document using OS X's Preview, things go wrong. As soon as any changes are made, I can no longer copy text from the document to the clipboard - the text that ends up on the clipboard is garbled. However, the display text is still perfectly legiable.
    For example. here's a link to a very simple and basic PDF document, that was originally a perfectly fine PDF but became mangled.
    Broken PDF
    Using Acrobat I've removed all the graphics and most of the text from the document, leaving just a single text box ("AUTUMN SPECIAL!").
    So if I highlight the text on the page which reads:
    AUTUMN SPECIAL!
    what ends up on the clipboard is:
    *)﴿*%& (﴾'"!# $  
    I've done a whole ton of reading about the internals of PDFs and I'm pretty certain that this is something to do with the CMAP character-to-glyph mappings; but I've no idea what to do to fix it. Acrobat's PreFlight check for the PDF/A 2a standard tells me:
    "Text cannot be mapped to Unicode"
    "Type 2 CID font: CIDToGIDMap invalid or missing"
    Also, an inventory report (available here) shows the letter "A" being mapped to a space, letter "C" to a exclamation mark etc - all obviously wrong. However, "Analyze and Fix" won't fix the problem
    Does anyone have any advice on how to fix this? I know it's definitely a bug somewhere on the Mac side and the obvious answer would be to avoid editing documents using OS X Preview, but unfortunately I have several hundred documents in this state. Is there any way to fix the mapping, or otherwise return the text to a state where it can be accurately copied from the document?
    Thanks very much in advance for any help or advice given.

    I doubt you could fix this. Generally a "garbled" file is considered unusable for copying, and that's that. If a PDF uses random mappings instead of standard ones it looks fine on screen, but text extraction is impossible.
    Short of converting every page to bitmap and OCRing again.

  • Adobe Acrobat X Standard is displaying some PDFs with garbled text. Help, please.

    I've been using Adobe Acrobat X Standard without any issues for a long while.  The other day, I received a PDF, opened it, and the words are garbled.  My co-worker who has the very same software is able to view the document without all the garbage.  I have gone to distiller in an attempt to fix.  No one from IT can seem to fix the problem and I am at my wits end.  I've lost lots of sleep over this.  I was even upgraded to Adobe Acrobat XI and still can review the document but again.  Everyone else can.  Don't mean to go on and on but, I really need the experts out there to assist me with this issue.
    I would appreciate any assistance you can provide.  Thank you.

    Not sure what you're referring to. Is this "URL" part of the page content or are you viewing PDFs in a browser? A screenshot would help.

  • Firefox opens a pdf in the browser but I can't save it as a pdf file. How do I save pdf files as pdfs?

    When I open pdf files in the browser I do not have a way to save the file as a pdf file on my hard drive. I can only save it as a firefox image file one page at a time. I can't print it either except as individual pages from the image file. When I use the "Save As" icon my only options are to save as a Firefox file. What am I missing? Thanks.
    == This happened ==
    Every time Firefox opened
    == Today

    Try this, when I right clicked on the document to rotate the image a noticed a tool bar appeared at the bottom of the page with the save icon. It then disappeared, but by hovering at near the bottom of the document the tool bar appears and I can save the PDF.

  • I can't get calls or SMS texts, but I can send them!

    For some reason, whenever someone calls me, they get a busy signal. Also when they text me it doesn't come through, I can send messages and make calls, but that's it. Has anyone else had this problem?
    Solved!
    Go to Solution.

    Are you on Tmobile as your carrier?
    Tmobile has been experiencing somewhat wipespread outages across the US tonight and it varies in areas from voice to SMS to data.
    I have read the issue has been escalated and is being worked on as we speak.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for