PDF's attached to my emails to HP ePrintCenter are not printing to my HP6500A Plus

PDF's attached to my emails to HP ePrintCenter are not printing to my HP6500A Plus.  The tagline in my email prints, but not the attached PDF.  These are unsecured PDF's created by printing to PDFCreator, saving the PDF, then attaching and emailing to HP ePrintCenter.

Hi, what file size is the PDF? (I think the limit could be around 5MB)
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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