PDF's from some locations don't work

When I try to download an owner's manual (for example) PDF from Frigidaire's website I get the following error message. "Safari can’t open the page “ftp://ftp.electrolux-na.com/ProdInfo_PDF/Lassomption/318200924en.pdf” because the network connection was reset, which sometimes occurs when the server is busy. You might be able to open the page later."
I get essentially the same response in Explorer. This is not a new problem as I had the same issue in 10.3. Frigidaire insists their website is fine. Many other PDF's work fine as well. How can I get around this issue?

Well I tried that link
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Lassomption/318200924en.pdf
and had no problem, though a little delay in the start of the d/l.
I'm using Safari 1.2 in OS 10.3.9 on a powerbook connected via airport base station here at the house.
Are you behind a firewall of any sort there or have proxy configurations?
And you're saying you get the same error message in IE as in Safari?
Are there any other security configs? Is your browser set to download to the desktop? Try changing your D/l location to your users Home directory (safari | preferences| general)
Macintosh HD | Users | yourusername | Documents
Might also set the Saafari preferences to allow all cookies.
That's all I got for right now.

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