PDF's, RIP and Failed Images

We occasionally receive pdf's, always created though Quark (it seems) where parts of an image clip in a triangular pattern. We have not been able to find a cause or cure for this, and once it creeps in, the only solution I've found is to rasterize the entire pdf in Photoshop, obviously creating a sometimes unwieldy file at 1200dpi.
Can anybody come up with a preflight check or fix within Acrobat Professional that might see what has happened to this image?
We typically (always) place pdf's into InDesign and print plates to an Accuset 1000 Plus Imagesetter which has an internal hardware rip, cannot proof in any fashion the actual postscript file.
As a check I frequently write and distill a ps file, but that never shows the error/clipping which occurs in the imagesetter. Refrying the pdf has never seemed to help, btw.
Original pdf file hosted at Acrobat.com
https://acrobat.com/#d=yzqIZgercHKGFvG9VX7fOQ

The PDF you've shared was created by Distiller 8, not the Quark export engine. It's structurally correct, passes the PDF/X compliance test and I cannot get the triangular masking effect to show up when printing it (either direct from the PDF, or after placing the PDF into an INDD layout and exporting that to PDF)
Of the two images in your screenshot with black borders, there are no internal differences between them - both are unfilled vector paths with a K-plate JPEG image behind (the document is device gray throughout). If you run any Preflight profile in "Analyze" mode you can drill into the document tree to see what's making up each section, and in the Output Preview dialog you can enable Object Inspector mode, click someplace in the page and see the object stack under the cursor.
Can you help us out with some more details - is the effect specific to your RIP (i.e. can you see it on screen and/or in the print preview thumbnail, and does it appear when printing to another device), and does it matter if the image has a border, mask, etc.? Which version of Acrobat/InDesign are you using, and is this only an issue when the PDF is placed into an InDesign layout?

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Assembly of pdfs - "insufficent data for an image" and blank page

Hello.
We are using Adobe Livecycle Assembler 8.2 to assemble a set of pdfs uploaded by end-users together with a pdf that our application create. We have been using the assembler and pdf generator for å few years.
Lately we have had a couple of situations that our custoumer is not very happy with.
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Assembly of 5 pdf is sucessful, but when we open the assembled pdf, one page (representing one attachemnt upload by an end-user) is displayed as an blank page. The attachment is correctly displayed in the table of content with a bookmark to the blank page. The first time scrolling over the blank page in Adobe Reader X, a popup with the message "Insufficent data for an image" is shown. Our applications has no knowledge that the assembly is not sucessful, so its difficult to identify the problem. It seems like the pdf is a scanned image (Producer: AXIS 70U Network Document Server). Have also viewed the assembled pdf in another pdf-reader, but still the same blank page and popup.
Situation 2:
Assembly of a few pdfs is sucessful, but when we open the assembled pdf, one page (representing one attachemnt upload by an end-user) is displayed as an blank page. So fare same as situation 1. However, the attachment is not displayed in the table of content and no popup is given when scrolling over the blank page representing the attachment, just a blank page.
I am looking at a way of detecting pdf that would cause these problems (if I can't fix the pdfs). Maybe there is a way (programtically with iText?) to check if the pdf contains fonts and if not, regard it as a scanned image and mark it as problematic (most scanned pdfs are assembled just fine). Earlier on we had another problem when assembly pdfs, we then got an exception "PDFUnsupportedFeatureException: FlateDecode Filter". Our solution was then to use PDF Generator to convert all uploaded pdfs(attachments) to ps, then back to pdf and reassemble. This approch also works in situation 1 and 2. However we have no failing applications with exceptions now... Doing the pdf2ps2pdf for all attachments is very time consuming and not a good solution for our customer.
Do anybody have a clue what is wrong with our pdfs? Is there a way of solving this when doing the assembly? Any DDX-tags that might do anything nice?
The data in the pdfs are sensitive information, so I can't attach them to this post. Can send the metadata if requested.
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Haven't seen that error before. How are you converting the data after the function call if at all, i.e., are you moving to an XSTRING before handing it off to the web app?
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- Download the PDF locally after conversion with GUI_DOWNLOAD and check for the error
- Does the same issue occur with program RSTXPDFT4 or fm RSPO_RETURN_SPOOLJOB or a SAPOffice (direct) conversion?
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I ... Acrobat.... (sometimes, when I need to print PDF with text and image)

First of all, I want to let Adobe know that you are a immens castle that is almost impossible to communicate with!
I just want a simple question to be answered: I want to print a document which beholds text AND an image.
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You report your problem as using Acrobat on a Mac. You've posted in the Reader forum for iOS.
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I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

Hi pgrillo,
I'm sorry that you're disappointed with your ExportPDF subscription. I checked your account, and see that the order is still processing. As such, I'm unable to cancel it for you myself. However, a Customer Care agent can take care of your cancelation/refund quickly. Here is the contact information: Contact Customer Care. Click Still Need Help? Contact Us at the bottom of the page to find both phone and chat support options.
Best,
Sara

Convert rtf to pdf with good font and sharp images

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Thank you very much Bernd Alheit, that's perfect for my job!
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Is it possible to create a .pdf with BOTH color and grayscale images?

Hello,
I am in the final phases of a book project (4 years in the making!) that has both grayscale and color graphics. When I save as a .pdf via the Adobe PDF printer driver and distill, I end up with a .pdf that only has color graphics despite the fact that some images were grayscale to begin with. I'd like the grayscale images to remain graysale in the pdf. Is that possible?
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Create the document in layers with the background on a seperate layer than the text. Export the PDF with"Create Acrobat Layers" selected (it will need to be at least version 1.5).
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
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Photoshop to pdf creates text and images that are not sharp. Why?

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mabehr1234 wrote:
I know that Photoshop is not the premier pdf creation software. I do have InDesign as well, but I'm much more familiar and comfortable with Photoshop (I have the CC versions of both) so I prefer to use it as my design and layout tool.
This is kind of like saying "I know that a screwdriver is the correct tool for inserting screws, but I'm much more comfortable using a hammer, so I prefer to just hammer the screws in."
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I have paid for adobe but everytime i try to upload a pdf to adobe and convert it to word it fails !!! i have been trying for days now

I have paid for adobe but everytime I try to upload a pdf to adobe and convert it to word I get a fail message after about 5 minutes waiting

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Clear the browser cache and try again.
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Thanks for your reply Peter,
I'm on Mac OSX (10.5.8) using Acrobat 7 Professional and Acrobat
Reader 9 to view the pdf. I created it by exporting. Attached is a
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Pat Boullion
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281 444-5749
Fax: 281 444-6507
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PDF print problems Preview Fails but Adobe Reader works?

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Best Way to Export PDF for Press w/ Grayscale Images

Hi, we've been trying to move to a PDF based workflow for sending files to printers if possible so that all color conversion can take place at the final step of creating the PDF. This way, all images can remain RGB in their native color space.
But I just had to create a PDF that had a mix of images in it. Some were typical RGB, some had already been converted to CMYK (probably US SWOP), and some were true grayscale images.
When I created the PDF, I set it to convert all colors to the destination profile, which in this case was just US SWOP because the printer didn't have a more specific profile to suggest (most don't). It appears that the images converted properly, but the the grayscale images are using just the K channel (which I suppose is to be expected).
A while back we printed a fully grayscale piece where all images were converted to a specially created SWOP profile that had modified GCR curves to have most of the data still represented by the black channel, but with some nice CMY thrown in as the tones deepened. The result was amazing. The images had no color cast, but were a nice rich grayscale. The printer was very impressed as well.
A) So what would be the best workflow to incorporate mixed color images, and still have the grayscale images turn out nice & rich? Do I have to convert all images manually first (trying to avoid having to do this)?
B) If the printer doesn't offer a profile, and probably doesn't fully understand or utilize color management, are we best to supply the PDF file converted to US Web Coated SWOP because that is what THEY would be most used to getting? This job, however, will be sheet-fed on a matte paper with a satin AQ.
THANKS! Any tips would be greatly appreciated. Trying to refine our workflow here.

jethrodesign wrote:
I would love to learn more about how to choose an InDesign working color space when you don't know the end printer (or if the end printer is clueless); how to deal with Illustrator native files that will be placed in InDesign (RGB? CMYK? Embedded profile?); how to deal with pre-existing elements that may be in the wrong CMYK color space; and possibly the option of taking color management into your own hands if the printers aren't knowledgeable; etc.
If the printer cannot provide an ICC, maybe they can state what print standard they use (GRACoL, SWOP). If you know that and the paper type, use your best judgement in selecting an ICC. Look to the IDEAlliance website, there are 2 SWOP profiles and one GRACoL profile that are good to use for coated stocks.
As far as mixing existing CMYK with RGB, opinions may be varied. Let's say you have a job, moving to Coated GRACoL 2006. You place RGB images, US Web Coated SWOP v2 CMYK images, US Web Coated SWOP v2 Illustrator, and custom GCR CMYK rich black images.
When these are placed into the GRACoL InDesign document, the default behavior is to preserve CMYK numbers. The GRACoL CMYK is assigned to all of the placed CMYK content.
Now you output a PDF with the settings you described earlier. PDF/X-4, Convert to Destination, Document CMYK (GRACoL). Even though you had US Web and GCR originally, in the PDF it is all Device CMYK (when output from ID CS4). Furthermore any user must assume that all CMYK is GRACoL, because that is the Output Intent. Also, if the GRACoL is a decent representation of the print condition, you can soft proof everything accurately in Acrobat (and InDesign for that matter).
If this PDF gets handed off to the printer, his duty is to RIP the CMYK and preserve numbers. The only number shifts will occur at the plating stage via plate calibration curves, which is not an ICC conversion.
If a CMYK - CMYK conversion is necessary, the printer must get you on the phone and let you know that he is re-converting all your CMYK content. For him to do that without informing you is, well, nuts. You've already done the conversion yourself. Every conversion is (technically) damaging,
Now assume that you output PDF/X-4 with no conversion. In that case, you have RGB and CMYK coexisting in the PDF output. Again, all CMYK should pass through the print RIP with numbers preserved. All RGB would be converted to the Output Intent already present in your PDF. If there is something wrong with that Output Intent, it's the printer's duty to get you on the phone and let you know. I say that because you, as a designer, have already soft proofed everything in the job in the GRACoL color space. If the printer wants to switch horses mid stream, he's got to let you know. (Side note – a printer taking a ownership of a special CMYK - CMYK conversion is highly unlikely. If they had a shop CMYK, they would have given it to you in the first place).
In summary – it is the print industry standard to preserve incoming CMYK numbers. If a client gives me a job full of US Web Coated SWOP v2, I can't very well treat that the same as incoming RGB and start converting to a different CMYK. CMYK is already cooked. If you re-cook it it stands to get burned. The only time CMYK-CMYK is warranted is (a) when Total Ink Limit is a factor (uncoated) or (b) the color is so far off on the proof that re-cooking only stands to help it.
What I WILL do is tell the client that they may get a better print result if they either supply RGB with no predetermined CMYK destination (I convert to press CMYK), or they use a different CMYK that more accurately describes the print condition.
Message was edited by: Printer_Rick

PDF's, RIP and Failed Images

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