PDF's to Blackberry display "Document Conversion Failed"

We are on XI 3.1 - Blackberry's are displaying "Document Conversion Failed" when trying to open PDF documents that were emailed from the Business Objects scheduler running Webi reports. These same PDF documents can be viewed on the desktop machines using Outlook. Does anyone know of any missing software or if configuration changes are needed on the Blackeberry?
Any response would be greatly appreciated.
Mike
Edited by: Michael Isaac on Sep 21, 2009 10:09 PM

Problem is solved after an upgrade to the BES server.
Mike
Edited by: Michael Isaac on Oct 13, 2009 5:29 PM

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