PDf shows black when using PMS color

I made a file for a postcard using 1PMS color & bk in ID6. When i exported to make a pdf - all looks fine.
when i went to mai to client and i previewed in email b4 i sent, it appeared bk only. I snet to clent and the PMS show black. Any suggestions?

I can't replicate your problem. Here's a PantoneReflexBlue PDF/X-4
http://www.zenodesign.com/forum/REFLEX.pdf
This is a long shot but did you rename the new X-4 pdf? If it has the same name maybe the old version is somehow being cached on your client's machine.
The preview won't matter for the printer—it doesn't affect the separation when the job is spot color.

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adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4053396
3   com.adobe.Photoshop           0x00000001006bd842 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4068262
4   com.adobe.Photoshop           0x00000001006bdc99 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4069373
5   com.adobe.Photoshop           0x000000010038ba51 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 718261
6   com.adobe.Photoshop           0x0000000100df2ab4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 11626008
7   com.adobe.Photoshop           0x00000001000c4d32 0x100000000 + 806194
8   com.adobe.Photoshop           0x00000001000c4be9 0x100000000 + 805865
9   com.adobe.Photoshop           0x00000001000c4be9 0x100000000 + 805865
10 com.adobe.Photoshop           0x00000001000c4be9 0x100000000 + 805865
11 com.adobe.Photoshop           0x00000001000c4be9 0x100000000 + 805865
12 com.adobe.Photoshop           0x00000001000c4be9 0x100000000 + 805865
13 com.adobe.Photoshop           0x00000001000c4be9 0x100000000 + 805865
14 com.adobe.Photoshop           0x00000001000c9fb9 0x100000000 + 827321
15 com.adobe.Photoshop           0x0000000100cdf3f8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 10497884
16 com.adobe.Photoshop           0x0000000100cdb13e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 10480802
17 com.adobe.Photoshop           0x00000001000677e1 0x100000000 + 423905
18 com.adobe.Photoshop           0x00000001006b099a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4015358
19 com.adobe.Photoshop           0x00000001000679e4 0x100000000 + 424420
20 com.adobe.Photoshop           0x0000000100065f1b 0x100000000 + 417563
21 com.adobe.Photoshop           0x00000001012dba1e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16774530
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25 com.adobe.owl                 0x0000000103687f55 OWLRemoveObjCExceptionCallback + 617
26 com.adobe.owl                 0x0000000103689fa4 OWLRemoveObjCExceptionCallback + 8888
27 com.apple.AppKit              0x00007fff8f90f096 -[NSApplication sendEvent:] + 2238
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30 com.apple.AppKit              0x00007fff8f79be98 -[NSApplication run] + 711
31 com.adobe.Photoshop           0x00000001012e04a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793608
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34 com.adobe.Photoshop           0x00000001002371f1 0x100000000 + 2322929
35 com.adobe.Photoshop           0x0000000100237281 0x100000000 + 2323073
36 com.adobe.Photoshop           0x00000001000022f4 0x100000000 + 8948
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1   libdispatch.dylib             0x00007fff8af53a6a _dispatch_mgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib        0x00007fff8cbb5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff8f5564a1 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib        0x00007fff8cbb5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff8f5564a1 start_wqthread + 13
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0   libsystem_kernel.dylib        0x00007fff8cbb5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff8f5564a1 start_wqthread + 13
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5   libsystem_pthread.dylib       0x00007fff8f558279 _pthread_start + 176
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0   libsystem_kernel.dylib        0x00007fff8cbb0582 semaphore_timedwait_trap + 10
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2   MultiProcessor Support        0x0000000110666b93 ThreadFunction(void*) + 69
3   com.apple.CoreServices.CarbonCore 0x00007fff961bc904 PrivateMPEntryPoint + 58
4   libsystem_pthread.dylib       0x00007fff8f5582fc _pthread_body + 131
5   libsystem_pthread.dylib       0x00007fff8f558279 _pthread_start + 176
6   libsystem_pthread.dylib       0x00007fff8f5564b1 thread_start + 13

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Hi,
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PDf shows black when using PMS color

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