PDF version different on iPhone vs PC?

Hello, I have a question about reading PDF's on an iPhone. A PDF was created, a line was removed and then it was emailed out. When I view the PDF from my email on a PC, it shows the edited version. When I view the PDF from my email account on my iPhone (4, running iOS 5.0), it shows the original unedited version. Same email account, same email, just two different versions. We tried on a 3gs running 4.3 and it does the same thing. Interestingly, people using droid powered phones receive the edited version of the PDF as well. Has anyone ever noticed this before?
Does that make sense?

Just tested the "Classical Gas" search and got the same result on Mac and Windows XP at the US store. 19 showed up in the results, including Pepe.
Maybe you got caught in a database upgrade or something... *shoulder shrug*

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PDF version different than what shows in Metadata

USUALLY, when I open the metadata of a pdf, the version shows in the first few characters (1.2, 1.3, 1.4, etc)
%PDF-1.2%âãÏÓ
I've come across a couple pdfs that SAY 1.4 in the metadata, but when opened with adobe reader they say pdf version 1.5! Which is correct? Is there a more efficient way to look for the pdf version?
Here is an example:
The metadata says version 1.4-
%PDF-1.4%âãÏÓ14 0 obj<</Linearized 1/L 140724/O 16/E 131916/N 1/T 140412/H [ 452 172]>>endobj
But when I open in adobe, the version says 1.5- (Seen in Document Properties)
Can someone help?

The file can be tagged one thing and the pdf can conform to a different standard. Open the pdf file in a text editor (not a word processor), the first line should be a good indicator of what standard the file conforms to.

Same PDF displaying differently on iPhone vs. computer

We had a client email a .pdf to a goup of users here. When we look at it on the computer (or another smart phone), it shows up one way, but when we look at the same echange email attachement on an iPhone/iPhone4, it seems to be a different version. It's almost like they made edits, but it didn't save them. Has anyone seen anything like this before?

I see the same effect. I had the submission for my company for UK Companies House to review from the accountants. I opened it from email on my iPad and there was just the form there. Asked accountants what was going on and they were puzzled. I opened the PDF from the same email on my W7 laptop and it displayed the company information just fine.
The text was also missing when I opened the PDF in iBooks. And my iPhone has the same problem.
Does the iPad and iPhone only support an older version of PDF?

Which version of Adobe Acrobat is needed to read .pdf files on the iPhone?

I have Blackbaud's iBBDemo4.exe iPhone simulator for Windows XP. I'm trying to view/read various .pdf files with it. I received an error message that says, "file uses a new format that is not supported by the current version of Acrobat." Does anyone know which Acrobat version is needed for .pdf files on the iPhone and/or iPhone simualtor?

The iPhone has it's own built in PDF reader, and doesn't need Adobe Reader. So if your simulator software isn't working then I suggest you contact Blackbaud's support. Besides, Adobe doesn't make an iPhone version of Reader.

Unable to view PDF attachments from my iPhone.

I am using service called RightFax this service is send the faxes to clients mailboxs. I have been reported from clients that they are unable to view the attachmentson their iPhones, the attachment format is PDF. The attachment can be openned from any desktops and Android phones without any issue.
i can see attachment from on my iPhone but when i tab on it to view it it just scrolled up to the top of the mail. Also if i farward the same fax mail to my self then i can view the attachment.The IOS version is 7.1.
I contact the RightFax company to check with them why only attachments from fax mails with PDF format is not openning from iPhone devices from the first time, the company check theur services and do tests and reply me that there is no issue with their services since the PDF attachments are openned on android and desktops. They informed me that it might could be compatability issue between Exchange 2013 and apple that doesn't allowed PDF attachments to be openned from the first time, so they advised to contact Apple support to find out why PDFs are not openning when i initially attempt to download them.
I download third party mail client on my iPhone and all fax attachments are openned without problem.
Could anyone help me with this strange issue ??

RightFax advised you to contact Apple Support - this is NOT Apple Support but rather a public user to user technical support forum.
As far as I know, it is not possible to open PDF attachments on an iPhone, but it is on an Android phone, which is why you are having the problems - unless there is an app to help you that you can purchase in the app store, then there is not a lot you can do about this, except switch to an android phone, but as far as I know, you have never been able to open PDF documents on an iPhone.

'Convert CMYK Colors to RGB' still runs havoc in 9! (Plus a PDF version problem)

This post is to warn people about severe issues, and how to avoid them. Issues with the CMYK color setting in FM9.x have been reported here earlier, such as:
http://forums.adobe.com/message/1237696#1237696
http://forums.adobe.com/message/1237852#1237852
http://forums.adobe.com/message/1237165#1237165
However, I do not think this issue has been warned about anywhere near as much as it should have. And, as usual, Adobe is silent (they should have a big poster on their site warning about this issue! And they have even claimed that patches have "solved" the issues with CMYK).
Just recently, while experimenting with FM9 again, I had extreme problems, which, at first, seemed totally unrelated to this CMYK setting. But after having struggled extremely hard for many many many hours, I finally found out. Now is the time to inform others:
First a note about versions: FrameMaker 9.0p237, Acrobat Distiller 9.1, XP SP2
It looks perfectly okay on screen in FrameMaker, exactly as in FM8. But when saved as pdf, several things are "corrupted". Examples: no kerning after the letter 'T', such as the word 'Text'. Dotted leader for a right aligned tab disappears. Some objects from the master pages, such as a logo, become enclosed in a rectangle (a border of the frame/object), but it only happens on *some* body pages, whereas other body pages using the same master page are ok!!? Equations are formatted differently from the way they should, with the wrong font for number, etcetera.
Solutions:
1. When 'Save as PDF...', untick 'Convert CMYK Colors to RGB' in PDF Setup. Same setting is in the file's 'Format > Document > PDF Setup...'
A drawback with this method is that, as of Acrobat Distiller v9, it does not seem to respect the pdf version specified in the PDF job Options! I get PDF 1.6 with this method, despite my job option specifies version 1.5. (This happens also with FrameMaker 8 if Acrobat is v9.) So you *have* to optimize it in Acrobat in order to get a web friendly PDF (PDF 1.4 or 1.5).
or
2. Print to 'Adobe PDF'.
In this latter case, you can set the same 'PDF Setup' settings under the button 'Setup...', EXCEPT that there is no tick box for 'Convert CMYK Colors to RGB', and it does not matter what setting you have chosen in the file's 'Format > Document > PDF Setup...', it will be RGB conversion in any case. Make sure that after you exit the setting, the tick box for 'Print to File' is NOT ticked! This method respects the pdf version specified in the PDF job Options! I get PDF 1.5, which is what my job option specifies.
(For some reason, Acrobat/Reader does not render these two PDFs exactly the same, except in extreme magnification! Maybe it has to do with the different PDF versions of the files.)
In either case, the solution actually solves ALL problems I listed! Despite it seems to have absolutely nothing whatsoever to do with colors! Some day in the distant future, CMYK might actually work! But, for myself, I would prefer a proper color management instead...
Best Regards,
/Harald

Oops!! Not until now I discover that under 'Solutions' I happened to write 'untick' where it should be 'tick'! I.e, colors SHOULD be converted to RGB in order to circumvent the problems! I.e it runs havoc in v9 when CMYK colors are NOT converted to RGB! Don't know how I came to write the opposite, but probably I started out by describing the situation where the problems are seen rather than describing how to avoid them.
Equally strange is that nobody corrected me, but perhaps the mistake was so obvious? (But whether you see problems or not might depend on what fonts you use. So, under certain special circumstances, CMYK might actually work without these reported problems.)
I am also a bit surprised that others haven't reported the issue that the PDF version set in PDF job Options isn't respected when using 'Save As PDF' and Acrobat 9? (Or maybe someone has, but I have missed it.)

Adobe Reader X change the PDF version after saved

Hi all,
I recently discovered a weird behavior of Adobe Reader X (free version) regarding the .PDF version document.
I scanned just before the week-end a series of documents with default 1.4 version, I checked several and all were ok, Scanner did the job well.
The only problem is that every time I opened a document and save it under a different name, or replace under the same name – Save As option (Shift+Ctrl+S); the version of the document is automatically changed from 1.4 to 1.5; This is very annoying since I do not need 1.5 document version I use only 1.4.
Is there a way to work around this? I mean the Adobe Reader X should not keep the version 1.4 and not change it to 1.5
Thanks is advance for looking into this

There are now some answers in http://forums.adobe.com/thread/797451

Which PDF-version on Content Server 4

In what PDF-version must the PDF-files be saved, in order to work properly on ACS4?
I have noticed that PDFs that are uploaded in version 1.6 (Actobat 7.x) does not show the first cover image, but a blank page instead, when downloaded (as a library loan for example).
PDFs in versions below 1.6 show the cover image as they should.
I have created the cover images from Photoshop CS3 and saved them as Photoshop PDF - then added to the PDF-file.
On Content Server 3, all PDFs had to be saved in version 1.4 (Acrobat 5.x) to work, but I hoped that would be different in ACS4.

dbbrass wrote:
Sorry to hear that in regards to iOS 4.2.10.less. Hopefully us Verizon users will be able to get the latest and greatest iOS tomorrow along with the rest of the planet. Most people say it's a lock, but after 9 months of being left out in the cold, I'll believe it when I see it.
I'm with you on this - still at 4.2.10 (8E600) - but the day is young.

PDF version not clear on certain pages

When I make a PDF version of my Pages document, any page that contains a shape has degraded quality font. The only two fonts I'm using are Verdana and Times New Roman.
Any suggestions?

Peter,
What you are saying makes perfect sense. I know transparencies and other effects can cause problems - for example in iweb, adding effects to HTML text turns the whole text box into a graphic. However, this doesn't seem to be the issue here.
In my doc, I have no graphics overlapping text boxes. The graphic is well apart from the text box. It's as if adding graphics anywhere on a page causes the whole page to be rendered as a graphic - perhaps then being rendered, as you suggest, as a bitmap.
To add to the confusion, I thought I had this figured out. I had been using TIFF files and tried JPG instead. It seemed to make a difference. However, continued testing showed that was NOT what was making the difference . . .
Now I'm finding that the PDF is rendering differently depending on which screen I'm viewing it on, what magnification I'm using and what program I'm using to view it!
I'm running a macbook w. Intel core 2 duo, Snow Leopard. I also have a 22" Samsung monitor attached for a dual monitor setup. When I open the PDF on the macbook screen (using Adobe Reader) at 122%, the text page with graphics looks OK (not great, but OK) when I drag it over to the bigger monitor, it initially looks the same. However, if I re-size it on the bigger monitor, say go from 122% to 125%, I get the jagged edges text look again!
OK, next step: Go to a different macbook, boot up in bootcamp & Windows. Same PDF with graphics looks fine in Adobe Reader in any magnification.
Another option: Try on old mac G5 power PC (running Leopard) Same PDF looks fine in Preview. However, download latest version of Adobe Reader and we're back to the Jagged text look.
Go back to original, dual-monitor macbook and try same PDF in Preview. Looks fine.
So, the issue appears to be specifically how Adobe Reader is rendering the PDF??
Using Adobe Reader 8.1.6 on main macbook, 7.0 on Windows and the latest 9 something, on G5
At this point, I am using Verdana font, 13 pt., dark gray on a white background in my doc. It appears I can export from Pages with graphics to PDF and get a PDF that renders on-screen in MOST cases in acceptable form. However, I wish I felt better that ALL by clients were seeing the same thing (Isn't that the whole idea behind PDFs?) rather than have to worry that some may see poorly rendered text.
I very well may still be missing something here, so if anyone has any other ideas, please let me know!
And, thanks Peter for the suggestion!

When I send pdf files to my iPhone 6 , I am only able to see the first page of the pdf file.

When I send pdf files to my iPhone 6 plus (IOS 8.1.2), I am only able to see the first page of the pdf when I open the attachment on the phone.

Quit Safari.
Open the Library folder in your home folder as follows:
☞ If running OS X 10.7 or later, hold down the option key and select Go ▹ Library from the Finder menu bar.
☞ If running an older version of OS X, select Go ▹ Go to Folder… from the Finder menu bar and copy the line below into the text box that opens:
~/Library
Delete the following items from the Library folder:
Caches/com.apple.Safari/Cache.db
Preferences/com.apple.quicktime.plugin.preferences.plist
Preferences/QuickTime Preferences
Relaunch Safari and test.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/cups/error_log" from the file list. Post the messages from the time of the last printing attempt.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

Where do I go on the iPad to see if there is an iPad version of an iPhone app that I already have?

Where do I go on the iPad to see if there is an iPad version of an iPhone app that I already have?

When you do the search and the app appear in the search, it will tell you that it is installed on your device but there is not way to find one app to replace another app - unless I am misunderstanding what you are asking.
And if there is an iPad version of an iPhone app that you already have - you will have to purchase that app for the iPad - because that is a different app from the iPhone version.

Creating a .pdf with different page views

I'm tyring to create a .pdf with different page views. For example as the viewer goes through the .pdf some pages I would like viewed as "single page view" and others "two page view". Is this possible? I'm working with Adobe Acrobate Pro. Thanks for any suggestions.

It's possible to use the Page Open actions to trigger a view mode change but it's messy - if the user tries to override them because they prefer to zoom in, etc. then they'll get very annoyed when things keep resetting.
To create a Page Open action, open the thumbnails panel, right-click on a page, choose Page Properties, then the Actions tab. You can use the Execute a Menu Item tool to fire one of the view modes.

Preserving PDF version after Save during "Extend Features in Reader"

Hi,
I'm using Acrobat Pro 9 and I'm attempting to make a fillable form that needs to be compatible with Acrobat 5 (PDF v1.4) . I can make the form, but when I extend features in reader, the copy it saves is PDF v1.6 (Acrobat 7). Is there any way to maintain the PDF version when doing this, or is this not possible with V1.4 PDFs?
Thanks.

"Reader enabling" was introduced with version 1.5 (Acrobat 6).
Be well...

PDF version - change to 1.7 by default

Hi there,
When I create a PDF in Acrobat Pro X, the default PDF version is 1.5(Acrobat 6). Now when I go to Print --> Properties --> Adobe PDF Settings tab and click on the "Edit" button, I can click on the "Compatibility" drop down box and select "Acrobat 8.0(PDF 1.7)." This will allow me to create a 1.7 PDF - but it is a lot of work for our end users - is there a way to just make Acrobat create 1.7 PDFs by default? Registry setting possibly? The PDFs have to be version 1.7, long and uninteresting story. Any help would be greatly appreciated, thanks.

Assuming you are using AA8 or later, you simple set that in the settings file. You may have to save the settings file to a new name, not sure. In that case, make the new name your default settings file in the Adobe PDF printer and in PDF Maker.

Generated Crystal Report PDFs are different on Windows server

Post Author: present
CA Forum: .NET
Hi,
I created Crystal Report template (with two columns on one
page) inside VS 2005 on my Windows XP Professional machine.
But there are formating problems on both XP and Windows
Server machines:
1) On Windows XP machine, I have to overlap the two columns
on the page inside VS 2005 editor in order to generate
correct PDF file (without overlap). How to fix the the
overlapping problem in editor?
2) On Windows 2003 server: After I put the template on
Windows 2003 server that has no VS 2005 installed (only
CRRedist2005_x86.msi was installed), the generated PDF has
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overlap, etc).
Do I have to install VS 2005 on server too? It is really
frustrating that I have to print document generated on the
server before I know if the template works fine or not.
Any help is highly appreciated!

Typically when you are seeing page formatting issues on different machines, it could be because of printer drivers (or lack of). The reporting engine relies on the printer driver configured on the machine to provide information so that a page can be properly rendered. If you designed the report on your dev machine which is using PrinterA and then deploy to another machine using PrinterB, the formatting could be off. So make sure that the exact same printer driver is being used on these machines. If your deployments are expected to go to different machines where you don't know what printer will be installed, then you will need to design the report such that it can be rendered as best as possible. Another option is to check the "No Printer" option and this should render the report the same on any machine with any printer, but then you'll need to make sure you handle any scenarios where the user wants to print to the printer.
If this is an ASP.NET application then permissions could play a part if the printer drivers cannot be accessed. There are whitepapers on the BOBJ support site that have information on to configure CR to print reports in ASP.NET apps.
-MJ

PDF version different on iPhone vs PC?

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