PDF View bug?

Hello,
I noticed that the title bar in PDF View app doesn't go away when I select "Find" from the menu.
So basically my search input is hidden by the bar, the up/down arrows are also hidden by the bar..
Is anyone else able to reproduce this on their Pre?
picture attached.
-Henry
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Yes. They know about it. Guess they did not get a fix in for 1.3.5 . Original post about it here.
http://forums.palm.com/palm/board/message?board.id=webossoftware&thread.id=9697

Similar Messages

PDF viewer bug/ v1.4.5

This is still not fixed. Try this- open a PDF, zoom in on an area and wait for the Pre to autooff. When you resume, the PDF viewer has crashed.. There is a spinning circle in the top right corner and if you enter a new page number, the total page count disappears.
Also, when are we going to get an app that uses the accelerometer? My Nokia and Samsung terminals rotate the screen when you move the phone.. maybe its me, but I don't consider this an option these days, it's basic functionally. Only the browser app works in panorama.. With PDFs and the tiny screen, you need to zoom and the extra width would really useful.
Finally, with a touch phone, you kind of expect to be able to swipe to the next page or back a page. Instead, you still have to hit an arrow..
Post relates to: Pre p100ueu (Movistar)

To confirm, no this problem has not been fixed on WebOS 2.0, but that's because it's not a WebOS problem. All of the apps from WebOS 1.4 were merely ported for 2.0 for usability with the new version, so any bugs appearing in the 1.4 version are sure to show in the 2.0 version as well.
On a side note: it would also be possible for some bugs to appear in the 2.0 version that aren't in the 1.4 version, so perhaps Palm hasn't fixed the problem yet because they are trying to find a resolution that works for both versions.
P.S.: The accelerometer works on the following native apps: Web, Clock, Camera, Photos, Videos, Facebook, QuickOffice, and Help. I do agree, though, that there should be more use of it since the compass is being included in the Pre3. Why have such extras built into the phone if support for this hardware is not there? (Rhetorical question unless someone from Palm/HP cares to answer it)

Is HP/Palm working on a fix for the PDF viewing problems

For several months, I've been having issues viewing PDFs on my Pre, and though I find lots of information confirming same, I can't find any evidence that HP/Palm is doing anything about it. Getting tired of sending myself links so I can view PDFs on a computer....what about it HP/Palm?
While I'm not happy I fell for all the hype about Flash support, I'm probably more upset I can't even view many PDFs using this device.
Post relates to: Pre p100eww (Sprint)

hi, there are a couple of treads on the problem from Spring 2010:
http://forums.palm.com/t5/webOS-Software/PDF-viewer-bug-v1-4-5/m-p/308929
http://forums.palm.com/t5/webOS-Software/Post-1-4-5-Pre-Freezing/m-p/319306#M20781
http://forums.palm.com/t5/webOS-Software/Pre-PDF-problems/td-p/302069
zoom in and let the device wait for the Pre to autopower off. The bug happens with PDF and all office apps.

PDF Viewer classfied as downloaded app after 1.3.1-update

After updating my Pre to 1.3.1 today, I noticed that the PDF viewer was listed as a downloaded app with an unknown author (in the System info application's software list). However, IIRC, it was installed on the Pre when I got it, and was (correctly) listed as a preinstalled app before the 1.3.1 upgrade.
Is this a bug?
Post relates to: Pre p100ueu (O2)

Thanks for your answer
I updated directly from 1.1.3 to 1.3.1 (as this is the official upgrade path for the German version) - perhaps it was different with 1.1.3?!
When you look at the details of an installed app (by tapping on it in the software list), the information window that appears also displays by whom the app was developed. But for the PDF viewer, it just says "von Unbekannt" (which means "from Unknown"). I think it should say something like "from Palm". That's what I meant with my last statement, sorry if it was a bit confusing.

Acrobat Pdf viewer Plugin Doesn't work Mozilla Products

Mountain Lion (OSX.8.2)
500 GB Hard Drive rought 200 GB left empty
Intel i7 2.8 GHZ Processor
8 GB System RAM.
In Acrobat and Reader XI (and X as well) the PDF viewer Plugin does not work. In fact it doesn't does not even show up in the Addons > Plugins.
There are three, only one appears:
The Adobe PDFViewerNPAPI.plugin only shows up.
When I try to open a PDF in any Browser that use Mozilla's Gecko engine. Just see a Bright white Screen.
I don't use Chrome or Safari on Principle. But have tested and works fine.
Other Browsers that use webkit works just fine.
Since posting this to Plugins which no one has even read. (group appears non functioning) I decided to post here.
Just to make make sure another Plugin is not interfering I removed all my Plugins and just installed the the three Plugins above. Same issue. According to addons > Plugins
only the NPAPI plugin exist.
I've posted a Bug report once again Like I have been doing on this problem since the switch from OSX.1 on Up for acrobat/Reader every new version that comes out.
Maybe someone that knows what the problem is can let me know what to fix.

Where are they advertising it? Perhaps there's more up to date information but I look in
http://www.adobe.com/products/reader/tech-specs.html - maybe the problem is that I'm looking at Reader, not Acrobat?
Adobe Reader XI / Tech specs
Mac OS
Intel® processor
Mac OS X v10.6.4, v10.7.2, or v10.8
1GB of RAM
350MB of available hard-disk space
1024x768 screen resolution
Safari 5.1 for Mac OS X v10.6.8 or v10.7.2; Safari 5.2 for Mac OS X v10.8; Safari 6.0 for Mac OS X v10.7.4 or v10.8

FF PDF viewer - Users can't open links in pdf documents

My website has a number of pdf pages, each of which has a linked button for "More detail". This works fine in IE and fine in Pale Moon and fine in CHrome and fine even in FF if FF is set to use the Adobe pdf viewer.
But if FF is using the built in viewer, the links don't work, either completely non-responsive, or go to the wrong address.
This issue has been bugging people for a few years, is it possible to get it fixed please? I am tired of dealing with frustrated users who can't open the linked files.
Example look here: http://canberrabirds.org.au/wp-content/BirdSummaryData/Australasian%20Bittern.pdf andclick on More Detail blue button at top.

Much appreciated. Can you explain what 'code in a more compatible way' means? I didn't produce these pdf pages, but was not aware that even in a pdf file a link could be anything more than a link. What instruction should I give the person who makes these pages?
Thanks
''cor-el [[#answer-689639|said]]''
<blockquote>
I'm on Linux and that button doesn't work in other PDF viewers like Evince and Ocular as well.
So I assume that you will have to rebuild that PDF file and code that button in a more compatible way to make this work in viewers other than the Adobe Reader.
</blockquote>

Adobe PDF Viewer X in Safari 5 not displaying documents protected by HTTP Authentication

I have the latest Adobe Reader X release (10.0.0) for Mac OS X 10.6 in Safari 5.0.3. The PDF Viewer is unable to display files hosted on directories protected by HTTP Authentication. The progress bar keeps spinning forever.
I've tried it on several Macs and various Apache web servers, with both Basic and Digest Authentification.
Adobe PDF Viewer running on Mac OS X 10.5 doesn't have this problem. Adobe PDF Viewer X running on Windows XP with Safari 5 doesn't either. So it is specific to the latest release for Mac OS X 10.6.
Any idea for a fix? I can't revert to a previous version of Reader since the older plug-in doesn't run in 64-bit Safari (the default on Snow Leopard) - please don't tell me to force Safari to run in 32-bit mode.
Is it at least a known bug that will be fixed soon?

You mean disabling HTTP Authentication? Yes, of course. And it works without it. That's how I know that the cause of the problem is HTTP Authentication.

Pdf view : jumping back problem ?

Hello. I've been having an issue lately where i view pdfs on Acrobat.com, and when i drag the sliders up, the page first jumps to its top, then slides normally from where it should be.
Correct behaviour while dragging sliders to the bottom : pages flow one after the other smooth.
Same thing is awaited the other way. But here, if i drag fast, my window will "blink" with a subliminal of the full page i'm reading...
who can i contact to send this as a private file (document is not mine and can't share on an open forum, and i didn't find a bug form)

Hello Franck,
Thanks for posting. We're investigating the issue you report with the PDF viewer; we've seen something like this before, so I'm confident that we'll be able to find a fix for you. Could you tell us what browser and operating system you're using, we will reply with further instructions.
Thank you for your patience!
Rebecca

How can I disable the new built-in PDF-viewer?

Hi Folks,
I recently got a strange problem with Nightly 15.0a1. All PDF documents are opened with the new built-in PDF viewer and it does not matter if it´s enabled or disabled - it just always opens and renders/loads the PDF file. But I want it to be done by Acrobat Reader, or save it to disk.
I tried Tools-->Options--->Applications and marked all PDF related stuff to "ask" or selected the Acrobat Reader, but it did not help at all.
Can anyone help me with this?

Hello,
Apparently we have to wait for
* [https://bugzilla.mozilla.org/show_bug.cgi?id=752676 Bug 752676 - Control pdf.js and Other PDF Plugins using Application Preferences]

How can I customize the window size of the PDF viewer?

Hi
Every time I open a PDF invoice in the built in PDF viewer - in Firefox Mac - I have to resize the the window and zoom the page to see what's on it. Is there a way to set a default window size that suits me better?

You can vote for this bug to show your interest in getting this enhancement:
*Bug 845946 - pdf.js does not remember zoom mode
<i>(please do not comment in bug reports: [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html])</i>

Firefox 29 no longer prints properly from the built in PDF viewer

I print several EBAY labels a day. Just upgraded to firefox 29 (not realizing really what had changed - now regretting) and the built in PDF viewer no longer prints properly. It shows the label fine on the screen, but when sending to the printer (I tried two different ones) it just prints out two blanks pages. I tried a number of different printer settings and as i mentioned two different printers. Can't get anything to print now except two blank pages. If I switch the application settings in firefox to use an external 3rd party PDF viewer (e.g. Adobe reader 11, PDF Viewer plus, etc) those work fine. However, the default built in PDF viewer clearly broke in this new version. A very disappointing launch for me as this is critical feature for my use. Yes, I have a work around, but the point (and new bug) is still valid.

Go to Tools
Options
Applications
(Content Type) )Scroll down to Portable Document Format (PDF) (change Action to use Adobe Reader as Default or whatever PDF program you prefer.

Windows 8 - Adobe PDF Viewer Not Available

I have two new Dell touchscreen laptops with Windows 8 (not 8.1).
I am unable to get the tile/app integrated browser to open PDF files. Upon downloading a PDF it reports "Adobe PDF Viewer Not Available".
I've gone to the app store from Microsoft, and downloaded the tile/app reader, and it reports being installed....but no joy. I've gone to the Adobe site, and looked for and installed any/all Windows 8 viewers I can find, but it still doesn't work.
I CAN view PDF files by clicking on the Windows key, clicking on the desktop, opening IE, then using the Adobe Reader 11 that was installed. This seems so pointless, because the only way to view a PDF is to take about 4 extra clicks than I do in Ubuntu, Windows 7, or a Mac.
What's up with this?

Internet Explorer has two versions on Windows 8/RT.
(a) The desktop version of IE supports plugins and accelerators. This is the version that you launch from the Windows 8/RT desktop.
(b) The Windows Store app version (with "Modern" or "Metro" UI) of IE is touch-optimized, full screen, and plugin free. This is the version that you launch by tapping/clicking the tile in the Start screen.
See the Microsoft documentation titled Get ready for plug-in free browsing.
"Starting with Windows 8, IE is one web platform that provides two browsing experiences: the new IE in the new Windows UI optimized for touch devices, and the traditional browsing experience of Internet Explorer for the desktop. As a Windows app, Internet Explorer runs without plug-ins so that you have a clean, fast, and secure web browsing experience, while also providing a native Adobe Flash player. "
Similarly, Adobe Reader also has two versions on Windows 8/RT.
(a) The desktop version is called Adobe Reader XI. It is a mature product that has been available in the market for the past 20 years and offers a rich set of features. It supports in-browser viewing of PDFs by installing the browser plugin to the desktop version of IE. However, the downsides of the desktop version are the incompatibility with the Windows RT operating system and security vulnerabilities. In general, the desktop version is less secure than the Windows Store app version.
(b) The Windows Store app version is called Adobe Reader Touch. It is a relatively new product that was introduced a year ago. It does not support in-browser viewing of PDFs because of the security restrictions that are imposed on all Windows Store apps. It is compatible with both Windows 8 and RT operating systems.
Because the Windows Store app version of IE is designed to be plugin-free, no other desktop/Windows Store apps (hence, not even Adobe Reader XI) can install additional plugins (other than the Flash support that is built-in by default).
If you want the in-browser PDF viewing support, you need to use the desktop version of IE and the desktop version of a PDF viewer like Adobe Reader XI.
This is the application architecture decision that Microsoft has made deliberately. It's not a bug or oversight.
Microsoft has the Windows Store app version of PDF viewer called "Reader". It may be possible for Microsoft to add the in-browser PDF viewing support using Reader (just like Google Chrome does) in a future release of the Windows Store app version of IE. But it did not happen in the newer version of the operating systems: Windows 8.1 and Windows RT 8.1.
If you have any feature requests/suggestions/questions regarding the Windows Store app version of IE, please visit the Microsoft forum instead.
http://answers.microsoft.com/en-us/ie

Format on HTML report different than on PDF view

I have a Quote report based on Product Revenue that we send to our customers. I have it formatted nicely when initially displayed and also when viewed with the Printer Friendly HTML option. But... when I view it as a PDF, it is not even close.
The layout of the report uses a narrative section with HTML formatting to get the elements to align correctly, per the documentation. The HTML I use is as follows:
Narrative Section formatting code:
<table width="600">
<tr><td colspan=3> <div align="center"><b><font size="5" face="Times">
@10</font><br>
<font size="4" face="Times" > Prepared Exclusively For: @8</font></b>
</div></td>
</tr>
<tr> <th width="250"><div align="left">Quote Details</div></th> <th width="50"> </th><th width="300"><div align="left">Sales Manager Info:</div></th></tr>
<tr>
<td>Quote ID: @9</td><td> </td><td>Name: @16</td></tr>
<tr>
<td>Quote Date: @15</td><td> </td><td>Email: @17</td>
<tr><td>Quote Expiration: @14</td><td> </td><td> </td></tr>
<tr><td colspan=3><div align="center"><b>Phones - Cell:</b> @18, <b>Work:</b> @20, <b>Fax: </b> @19 </div></td></tr>
</table>
Notes: @11Is there another way to get the HTML view and PDF view to look the same (or at least close)?
(more details and examples here --> [HTML and PDF Views|http://crm.nurserysupplies.com/images/CRM_HTML_and_PDF_views.doc])

To date, this is considered a product limitation. I just talked with an escalation manager regarding this very issue, and he offered to bring this up with the product managers/engineers on 5/15/09. I recommend escalating this issue and asking your escalation manager to do the same.
We are trying to create a customer contract based on Opportunity information.
The best way to accomplish what you are trying to do is: Click Printer Friendly > Click HTML > Click on File - Print in browser window > Either print to PDF using a pdf printer from adobe or the cutepdf or print a hard copy.

PDFs look different in Adobe reader and Acrobat professional compared to the built in PDF viewer on windows 8

Hi there,
I have been trying to narrow down an issue we have been having for some time in printing PDF files and finding that they look different on paper compared to screen. Up until today our big KIP plotter got the blame, but as I have been collecting notes on a little windows 8 tablet I noted that PDFs opened in the windows PDF viewer have the same visual defects as the printouts. My example today is that on a CAD drawing there is a small box/frame with a number in their, I tried printing and the frame was completely blacked out. As a test I tried saving the PDF as a TIFF file from Adobe Acrobat professional and this file had the same fault as the printed copy. When I open it in the windows 8 pdf viewer I can see that there is a shading within this box that does not show on Adobe Reader (latest version 11.0.10.32), the adobe reader and acrobat pro version both show a white background to the box. We have been having lots of issues with sections being missing from drawings and overly feint lines.
I am not sure where to start trying to narrow down why we are getting different results in different PDF readers. Is there anyone who maybe able to point me in the right direction? It almost feels like the shading or colour density is not being consistent when PDFs are being opened in different packages.
Thanks in advance
Andy

Some PDF viewers comply with the PDF ISO Standard (ISO 32000) "just enough" while others (such as Adobe's) fully comply.
As with anything there's a cost to using anything that comes from a "just enough" approach.
Be well...

I am trying to use a interactive form and it says "If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document." This is a IRS form and has worked before.

I am trying to use a interactive form and it says "see below" This is a IRS form and has worked before.
is there a tech support phone number?
Please wait...
If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
visiting http://www.adobe.com/go/reader_download.
For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.
Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark
of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries

That means you are looking at the form online with a browser that uses its own (incompatible) PDF viewer, not the Adobe Reader plugin.
Either
download the form to your local disk and fill it from there
use a browser that employs the Adobe Reader plugin
configure your browser to use the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

PDF View bug?

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