PDF viewer displaying wrong langauge

PDF invoices that we create are showing in an incorrect language (eg. Greek/Arabic) within the Firefox PDF viewer - We have checked the document in Adobe and Foxit and these applications all show correctly (should be in English UK)
We are receiving complaints from customers that are trying to open the PDF from within Firefox who think we are sending the documentation in the wrong language!
Cheers,
Sean

Hello,
In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you.

Similar Messages

  • Google Chrome PDF viewer displays different fonts

    When I design a document in either Indesign, Illustrator, or Photoshop I use many custom fonts. I export my PDF's as optimized as possible for web viewing from the layout program itself.
    I don't stop there. I open my exported PDF in Acrobat and optimize the file further using the Optimize PDF tool. I flatten everything out, but I keep my fonts embedded. When I drag and drop the file in Google Chrome or Firefox the fonts change. I get some cheap looking serif font instead of my slab serif. I've tried unembedding the font as well and I get the same result.
    What gives?
    I just want to make sure this isn't something I'm doing wrong. What's weird is it happens in Firefox/Chrome, but it doesn't happen in Safari.
    Firefox/Chrome PDF viewer:
    Safari PDF viewer:

    Interesting.
    However, as what each of these browsers does to render a PDF is dictated by the respective coding discussions of that would have to take place each browsers "developer space".
    Nothing there is controlled by Adobe eh.
    Be well...

  • Firefox PDF Viewer Displays Specific PDF Incorrectly

    I have a PDF hosted on my website that displays incorrectly when loaded in the FireFox PDF viewer. I would like to simply fix the PDF so that it looks correctly. I understand there are ways to circumvent the PDF viewer, but I have not been able to get any of them to work for me. Is there a style guide or something that can help me fix the PDF so it loads correctly on the website?
    The PDF is: http://www.tiresafetygroup.com/wp-content/uploads/downloads/2013/05/Modern-Tire-Designed-for-Profit-WEB4.pdf

    It already looks a lot better in the Latest development version, although I still get the notification bar.
    Latest development version of the PDF Viewer (pdfjs) as a Firefox extension:
    *http://mozilla.github.io/pdf.js/extensions/firefox/pdf.js.xpi

  • Mail message viewer displays wrong message

    Here's a strange one, started a couple of days ago: for most new messages, when I select the message in the upper pane, the message displayed in the viewing pane is not the one I selected.
    For example: a new message comes in from Joe, I click on it, but what I see is the text of a message from Dave that's three years old (and of course still sitting in my inbox---I can go find it and look at that one too, and it still displays normally). The messages I'm seeing in error are old messages in my Inbox, coming up in order, starting around message 500 (there are almost 2000 messages in my inbox). I can't read the content of the new message using Mail.
    My Mail is set up to leave everything on the server (it's an IMAP account), which is lucky since I can then access the mail by other means. For example, the Mail program on my laptop still functions normally, so I've been reading mail that way. In fact my two computers are both running OS 10.6.4, with identical Inboxes. Could there be some difference between how my relatively new iMac and my 1.5-yr old MacBookPro handle mailboxes?
    Other ideas?

    this solved the problem for me:
    http://discussions.apple.com/thread.jspa?messageID=12184634&#12184634
    in short: in Mail select the broken mailbox, then go to the menuitem Mailbox -> Rebuild
    Hope this helps.

  • Native pdf viewer

    Can the native pdf viewer display and use bookmarks that are in the pdf files?

    I did and could not get it to work, hence my question.

  • I am trying to use a interactive form and it says "If this message is not eventually replaced by the proper contents of the document, your PDF  viewer may not be able to display this type of document."  This is a IRS form and has worked before.

    I am trying to use a interactive form and it says "see below"  This is a IRS form and has worked before.
    is there a tech support phone number?
    Please wait...
    If this message is not eventually replaced by the proper contents of the document, your PDF
    viewer may not be able to display this type of document.
    You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
    visiting http://www.adobe.com/go/reader_download.
    For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.
    Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark
    of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries

    That means you are looking at the form online with a browser that uses its own (incompatible) PDF viewer, not the Adobe Reader plugin.
    Either
    download the form to your local disk and fill it from there
    use a browser that employs the Adobe Reader plugin
    configure your browser to use the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

  • PDF viewer may not be able to display this type of document.

    I am trying to down load an HMRC file ChV1 which I believe is interactive (my layman's description - I have to fill it in) but I get the message ...
    "If this message is not eventually replaced by the proper contents of the document, your PDF
    viewer may not be able to display this type of document. , etc.,
    I am using Windows 7 and Google Chrome
    But I have the latest version - Adobe Reader Version 11.0.10.  Can anyone help, please?
    Martin

    It may be that the "PDF form" is an XFA form created by LiveCycle Designer. These forms are wrapped in PDF and to view/use one must use Acrobat or Adobe Reader.
    BUT -- today one can use browsers that provide their own built-in PDF reader that cannot 'service' XFA forms.
    Google Chrome is one of those browsers. So, don't bother with trying to view/use/do any thing to - with PDFs when using Chrome.
    Save the PDF to your computer's HDD.
    Now, open the PDF with Adobe Reader XI (fully updated of course). Process the form.
    Be well...

  • Adobe PDF Viewer X in Safari 5 not displaying documents protected by HTTP Authentication

    I have the latest Adobe Reader X release (10.0.0) for Mac OS X 10.6 in Safari 5.0.3. The PDF Viewer is unable to display files hosted on directories protected by HTTP Authentication. The progress bar keeps spinning forever.
    I've tried it on several Macs and various Apache web servers, with both Basic and Digest Authentification.
    Adobe PDF Viewer running on Mac OS X 10.5 doesn't have this problem. Adobe PDF Viewer X running on Windows XP with Safari 5 doesn't either. So it is specific to the latest release for Mac OS X 10.6.
    Any idea for a fix? I can't revert to a previous version of Reader since the older plug-in doesn't run in 64-bit Safari (the default on Snow Leopard) - please don't tell me to force Safari to run in 32-bit mode.
    Is it at least a known bug that will be fixed soon?

    You mean disabling HTTP Authentication? Yes, of course. And it works without it. That's how I know that the cause of the problem is HTTP Authentication.

  • FREE3OF9 barcode font not displaying in Firefox's new built-in PDF viewer

    I have a PHP web app that uses FPDF (v1.53) and the FREE3OF9 barcode font to dynamically generate a PDF which includes a barcode in it. The font is imported into the document using the FPDF AddFont method (http://fpdf.org/en/doc/addfont.htm). In versions of Firefox prior to 19, the PDF opened in a new tab, was displayed by the Adobe Acrobat plugin, and the barcode showed up perfectly fine.
    Now that Firefox 19.0 is using its own built-in PDF viewer, the barcode no longer displays at all -- there's just a blank spot where it should be. It continues to display fine in IE and Chrome. How I can get the font to display correctly in the newest version of Firefox?
    I understand that I can change the Action for the PDF content type to 'Use Adobe Reader' in the options, but I'd prefer to fix this so that my users don't have to change their browser settings. Or at the very least, it would be nice if they could only change the Action for PDFs originating from my site and not globally.
    Thanks.

    You can set the pdfjs.disabled pref to true on the <b>about:config</b> page to disable the build-in PDF viewer and use the Adobe Reader instead.
    *http://kb.mozillazine.org/about:config
    See also:
    *https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them

  • Reduced size PDFs are displaying strange colors when viewed on Mac in Chrome browser

    I've been routinely creating PDF files with screenshots for documentation, and then using File --> Save As --> Reduced Size PDF...   before I put them online.  In the past few days when I do this, there's a problem with the files:
    when viewed on a Mac (OS X 10.9.4) using the Safari and Firefox browsers, everything's fine.  But when viewed on the same Mac using Chrome, the screenshots are pink. If I open the same reduced size file on any other browser or in Preview, it's fine. The original sized PDF is fine, even when opened with Chrome.  I'm using Acrobat Pro v 10.1.10.
    I've tried rebooting, dumping PRAM, etc all with no effect. I've also taken source PDF files that I had previously 'reduced file size' -- that display fine -- and re-did the procedure. The new smaller files are pink. I suspect it may be a bug that crept into a recent update? All suggestions gratefully accepted.
    thanks,
    Fran

    Make sure that you actually using Adobe Acrobat/Adobe Reader in Google Chrome.  Google Chrome has a built in PDF Viewer that is now the default unless you specifically configure and enable Acrobat/Reader to be the default PDF viewer.

  • When combine multiple PDFs into one, some letters are missing and display wrong letter

    Hi all. I get a problem with combine multiple PDFs into a single PDF document. There are some PDF documents and they are working fine to open each document separately. But after I use Adobe Acrobat 8 Standard to combine them into one, some letters are missing and some display wrong letter (e.g. "forums" display "fo ums"). Our company has Adobe Acrobat 8 Standard, Adobe Acrobat 7 Professional and Standard. But all of them have some problem. Does anyone have idea for that? Please help me! Thanks very much!

    I have a similar situation, but my PDFs look fine in Acrobat Pro 8,Acrobat Reader 8, and Apple preview, but are missing letters in Acrobat Pro 7. I think it stems from the files being combined all having the same font, but each having a unique subset stored in the respective files, but with the same name (and ID?), and when they are combined, the character sets are getting hosed somehow.

  • Pdf's display check boxes wrong

    I was able to post this question as it was not asked before. This is incorrect. A thread on this was closed on 2/28/2013 see here...
    https://support.mozilla.org/en-US/questions/951196
    I am presently using FireFox V 23.0.1
    When opening up a PDF with preselected check boxes, instead of a check box the #4 is placed in the box (I know totally random). The previous link has screen shots that represent the problem.
    The previous thread, it was closed with a vague declaration that the problem was A) fixed or B) being addressed. This problem should now be considered pervasive as 4 verions have gone by with no correction.
    Further PDF documents seem to have all sorts of bugs in them not the least of which is that editable fields for forms are un-editable when viewed in FireFox. If the Adobe API for working with PDF's is lacking, no worries. Please just declare this and state bug fixes for PDF's are low priority due to their hair-pulling, eye gouging, frustrations. I/We will not like the answer but will understand (I code too).
    Any thoughts on the cause of this? It ain't cookies or browser cache.
    Thank you for your attention on this matter...and your general awesome-es-ness.

    The built-in PDF viewer still lacks many features of the Adobe plugin.
    A slightly updated version (compared with Firefox 24) is available on the Add-ons site here: https://addons.mozilla.org/en-US/firefox/addon/pdfjs/
    A development version that contains the latest changes is available from this page (scroll down to Browser Extensions): https://github.com/mozilla/pdf.js
    I haven't tested those to see whether they change the problems you're encountering.
    One of the complexities of researching issues with the Javascript-based PDF viewer is that problems are tracked both on the github site and in the traditional bug tracking system...

  • How can I use Firefox to view a pdf in a local file? On the web pdf's open in Acrobat but in a local file (file:///C:/T10/drafts/adc3/adc3r04.pdf) Firefox displays raw text instead of launching Acrobat

    I am configured to open pdf's in Acrobat instead of Firefox. This works great on the web. I have a local mirror of a website on my local disk as well as a network disk. When I use my html file to attempt to open the pdf on the local disk (file:///C:/T10/drafts/adc3/adc3r04.pdf) it opens as text in Firefox - appears to be ASCII view of the binary contents of the pdf. When I use my html file on my network disk (http://tucgsa.ibm.com/~kdbutt/T10/drafts/adc3/adc3r04.pdf) everything works as it should.

    You can set the pdfjs.disabled pref to true on the <b>about:config</b> page to disable the build-in PDF viewer and use the Adobe Reader instead.
    *http://kb.mozillazine.org/about:config
    See also:
    *https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them
    *https://support.mozilla.org/kb/change-firefox-behavior-when-open-file

  • Firefox downloads PDF with wrong extension instead of opening a websites' PDF viewer

    I have a problem with websites that want to provide their own PDF viewer. Instead of launching their viewer, Firefox wants to download the PDF. I'd be perfectly fine with that ***if it downloaded with the correct .pdf extension so that Preview would actually open the PDF***. But that's not what happens; I end up with something like "RetrieveDocument.aspx" or "Retrieve.srv".
    I've tried resetting my download options (http://kb.mozillazine.org/File_types_and_download_actions). Didn't help.
    I saw some stuff about other plugins I can install. Here's the thing: *this stuff works fine in Chrome and Safari*. Maybe websites aren't tagging their content correctly or something, but this stuff works fine in two other browsers.

    Hello,
    In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:
    #Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
    #In the Options window, select the ''Applications'' tab.
    #In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
    #On the right handside you should find an ''Action'' column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
    Did this fix your problems? Please report back to us!
    Thank you.

  • PDF Viewer component that works in NetBeans VWP

    Hi All,
    I am looking for a PDF Viewer Component that will work with NetBeans VWP. Ideally, this would be something that I could load into the Pallette and drop on a web form for use, then dynamically call up a document for display within the control. (Actually, IDEALLY, this would be a multi-document viewer, i.e. PDF's Word files, text files, etc.). It does not have to be a free tool - though free would be nice. I have checked out the Acrobat Viewer Java Bean but from everything I can find on that, it appears to be something that can be used in Java Apps, but not web apps. If I am wrong about this, can someone please correct me and link to web app usage (as applied to VWP - JSP & JSF).
    Any help here would be greatly appreciated. I noticed a lot of references to IText on this forum and I'm in the process of checking it out now. But I have not seen anything on IText regarding an actual viewer component.
    Thanks,
    Dennis

    I don't believe iText has a viewer as I know of. If Adobe has a java bean then you can create an applet for the client side to display the viewer.

Maybe you are looking for