PDF Viewer not expanding

after upgrading to 1.4 my PDF viewer will not expand. when i do the "two finger swipe" i get the little circle, which confirms that it is reading the gesgter, but it will not expand. Its doing this with the same PDFs that i was able to open before the upgrade. Also will not work with a MS Word document.
I have Palm Pre (sprint)
Windows 7 (but files were sent from someone else)
This question was solved.
View Solution.

Palm has logged this in its software issue tracking system. We endeavor to continuously improve our software quality and thank you for bringing this to our attention. We are grateful to the community and will evaluate options based on customer feedback and software best practices.

Similar Messages

PDF Viewer Not Working Some Scanned PDF Files.

I Have Firefox Latest Version. I Want To View PDF files in Firefox without downloading them. But Firefox PDF Viewer Not Working Scanned PDF. Other Browsers Can View It.
http://t.co/teYs9LOtyq
This Is A Serious Problem & Please Fix This Issue.
Thank You.

Same problem. Am using Firefox 24 (W7x64).
I've tried setting it to use the built-in PDF viewer, to always asking, to using Adobe plugin, to using Nitro plugin.
I changed the pdfjs.disabled in about:config to true but that didn't help.
The plugin.disable_full_page_plugin_for_types was set to
user set string ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I changed it to default, string but that didn't help either.
The pdfjs.database is set to {"files":[{"fingerprint":"a217d02eee11bdca6fa87ec7d192fd7","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":800},{"fingerprint":"2fc235a8bd85f838d74c927cfcd9842","exists":true,"page":2,"zoom":"auto","scrollLeft":0,"scrollTop":587},{"fingerprint":"c839bb8d692bce1ea48d681a35741e49","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":792},{"fingerprint":"3dc145587d24022921d7e241bc3a5","exists":true,"page":35,"zoom":80,"scrollLeft":360,"scrollTop":707},{"fingerprint":"18a76da679de944893795ed1e4a136","exists":true,"page":2,"zoom":110.00000000000001,"scrollLeft":0,"scrollTop":662},{"fingerprint":"d8270f838618eeca6ea969e255b239f","exists":true,"page":24,"zoom":"auto","scrollLeft":0,"scrollTop":51},{"fingerprint":"443a32303133303630333137313132342d303427303027","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"443a32303133303631303135343033332d303427303027","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"443a32303133303631303132323731332d303427303027","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"443a32303133303631373133313733372d303427303027","exists":true,"page":1,"zoom":150,"scrollLeft":0,"scrollTop":772},{"fingerprint":"591aede8aeea4ade9612674263eaf4a2","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"443a32303133303830353132353132372d303427303027","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"8bf283ba7a5cc5479db8405215d67d3","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":1008},{"fingerprint":"768e8216a07384f961d92204d6a1ef8","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":800},{"fingerprint":"a4649ba52b2dcd144b35b9bd5c10a7","exists":true,"page":52,"zoom":"auto","scrollLeft":0,"scrollTop":290},{"fingerprint":"d612d5d934c66f4aa936b5b0a6cce91","exists":true,"page":18,"zoom":"auto","scrollLeft":0,"scrollTop":168},{"fingerprint":"de55bb394d87ed4cb8dd7584c4b68f61","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":612},{"fingerprint":"fd4b802248d8a94e825747cf2ba32e2f","exists":true,"page":4,"zoom":"auto","scrollLeft":0,"scrollTop":109},{"fingerprint":"229e846140d9925da79a11f7d6cae","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":800}]}

Windows 8 - Adobe PDF Viewer Not Available

I have two new Dell touchscreen laptops with Windows 8 (not 8.1).
I am unable to get the tile/app integrated browser to open PDF files. Upon downloading a PDF it reports "Adobe PDF Viewer Not Available".
I've gone to the app store from Microsoft, and downloaded the tile/app reader, and it reports being installed....but no joy. I've gone to the Adobe site, and looked for and installed any/all Windows 8 viewers I can find, but it still doesn't work.
I CAN view PDF files by clicking on the Windows key, clicking on the desktop, opening IE, then using the Adobe Reader 11 that was installed. This seems so pointless, because the only way to view a PDF is to take about 4 extra clicks than I do in Ubuntu, Windows 7, or a Mac.
What's up with this?

Internet Explorer has two versions on Windows 8/RT.
(a) The desktop version of IE supports plugins and accelerators. This is the version that you launch from the Windows 8/RT desktop.
(b) The Windows Store app version (with "Modern" or "Metro" UI) of IE is touch-optimized, full screen, and plugin free. This is the version that you launch by tapping/clicking the tile in the Start screen.
See the Microsoft documentation titled Get ready for plug-in free browsing.
"Starting with Windows 8, IE is one web platform that provides two browsing experiences: the new IE in the new Windows UI optimized for touch devices, and the traditional browsing experience of Internet Explorer for the desktop. As a Windows app, Internet Explorer runs without plug-ins so that you have a clean, fast, and secure web browsing experience, while also providing a native Adobe Flash player. "
Similarly, Adobe Reader also has two versions on Windows 8/RT.
(a) The desktop version is called Adobe Reader XI. It is a mature product that has been available in the market for the past 20 years and offers a rich set of features. It supports in-browser viewing of PDFs by installing the browser plugin to the desktop version of IE. However, the downsides of the desktop version are the incompatibility with the Windows RT operating system and security vulnerabilities. In general, the desktop version is less secure than the Windows Store app version.
(b) The Windows Store app version is called Adobe Reader Touch. It is a relatively new product that was introduced a year ago. It does not support in-browser viewing of PDFs because of the security restrictions that are imposed on all Windows Store apps. It is compatible with both Windows 8 and RT operating systems.
Because the Windows Store app version of IE is designed to be plugin-free, no other desktop/Windows Store apps (hence, not even Adobe Reader XI) can install additional plugins (other than the Flash support that is built-in by default).
If you want the in-browser PDF viewing support, you need to use the desktop version of IE and the desktop version of a PDF viewer like Adobe Reader XI.
This is the application architecture decision that Microsoft has made deliberately. It's not a bug or oversight.
Microsoft has the Windows Store app version of PDF viewer called "Reader". It may be possible for Microsoft to add the in-browser PDF viewing support using Reader (just like Google Chrome does) in a future release of the Windows Store app version of IE. But it did not happen in the newer version of the operating systems: Windows 8.1 and Windows RT 8.1.
If you have any feature requests/suggestions/questions regarding the Windows Store app version of IE, please visit the Microsoft forum instead.
http://answers.microsoft.com/en-us/ie

Adobe PDF Viewer not recognized by Mac Safari

An internet-based program (LEED Online: https://www.leedonline.com/irj/go/km/docs/documents/usgbc/leed/config/common/login/browser AdobeReq.htm) I run through Safari requires the Adobe PDF Viewer plugin to be installed. When I upgraded my Safari to 5.1.7 (which a program I used requires) the dobe Acrobat NPAPI Plug-in, Version 10.1.4 shows as installed, but the AdobePDFViewer.plugin is not recognized by Safari.
I have tried re-installing Adobe XI to see if the PDFViewer.plugin installs, and it does not. When I revert back to Adobe 10.1.4 the same is true--no PDFViewer Plugin. I am using MacOSX 10.6.8 which is also required.
I need the following:
Mac 10.6.8
Adobe 10.1.4 or XI
Safari 5.1.7 (not negotiable for the program that I use through Safari)
Please help, as this is work related!!
Thank you!

Hi Paulie1562,
Please follow this KB article to fix this issue.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Please let us know if this helps.
Regards,
Abhijit

PDF bookmarks not expanding for 2 chapters in my 9-chapter book. What should I look for?

In my unstructured book, page, table and figure numbering is all correct. All 89 figures number correctly. I can't get the PDF bookmarks for chapters 2 and 8 correct. Each of the chapters have a bookmark, but no expanded bookmarks. They should have several. My TOC may have a clue as to what is wrong: only the links for chapter 1 work. All of the other chapters in the TOC show a link is present, but nothing happens with a click.
I've used the same formatting throughout the book; e.g., paragraph tags, master pages, etc. I only have 2 master pages – first and right. First is used for the first page of each chapter. When I save to PDF these 2 chapters separately, the chapter title ends up at the end of the bookmark list instead of the top. I know something is off, but I don't know what to look for. Tags that I don't see? Very frustrating.
I'm relatively new to FM and don't understand the tags in the reference pages. I haven't intentionally created any formatting tags in the reference pages. I only use them for special characters and repeated graphics.
Any guidance would be greatly appreciated. What I want for Christmas – a decent user manual for FM! I'd take a class, but I'm retiring in April.

The title bookmarks for the chapters won't be out of order in the book, but you indicated that they are (at the end of the sub-levels) for chapters 2 and 8 when done separately. If the text frames holding these titles were created after the main flow text frames, that would explain why things are things are misbehaving.
To specify the expanded bookmark level, you need to explicitly type in the level value that you want [ignore the drop down list and "Default" setting].
From the Book file, regenerate the TOC before you test the links. If you get a "File not found" after this, in the TOC, then something is really messed up i nhe TOC file. I would rename it and create a new one for the book. You can then import your formatting from the older, renamed version.

PDF view not working in Safari

When I try and open a PDF from a web site in Safari, I get a black screen. Seems like the Adobe plug in is not working. What can I do?

Mavericks has implemented some new sceurity measures. When I open a PDF from a website I have not makred as trusted I get the black screen you describe but there's also a box to click to activate the Adobe plugin. If I click that option I then get a dialog window asking me if I "trust" the website. Clicking the Trust option then opens the PDF in my browser window. Once you have "trusted" a website you can open PDFs on that site without going through the above options. You can override this security by going to Safari preferences and clicking the Security tab, then the Manage Website Settings option. There you can turn off this security measure and allow all sites to use the Adobe Reader plugin. Or you can set specific sites to allow or block the plugin.
Also make sure you have the latest Adobe plugin installed on your system.

Pdf form for data from another form with data, xml or pdf, tables not expanding

Sir,
I am using Adobe Acrobat 9 Pro and LifeCylce to do these forms. I have made several subforms for a Risk Assessment for the mission they fly. I have also made up another form with tables that would connect with each subform data. This form also will give me and others a % of the values received from the data to help us with seeing problem area towards Safety.
I am able to connect the data to the form from the Risk Forms but when I go and add another group of data it over writes the data that was already in the data collection form. The tables are dynamic and able to expand with the generated data but when I compile several Risk Forms, xml. data into one single data group, the receiving tables will not except this data. To compile the data I am in Acrobat and using the form-manage form data-merge data to spreadsheet than enter as a report that is xml. Still not working. I also tried to save the form, with data already in the tables, and then opened it again and add data to it, it will over write the existing data in the form. This form does work great with the generated data in LiveCycle.
Any suggestions???

Thanks Paul
Did as you said and for each subform binding tab made sure I have "Repeat subform for each data item" checkbox and still no change when I add the data.
I even tried to combine the xml data and that file just has the main page and not the data pages. just another problem that is happening.
Any other suggestions on this expanding tables and receive single forms one at a time.
Bill

Llpp pdf viewer not working

Hey!
I can't get llpp to work on my computer. When I try launching it I get this error:
silencer@overlord ~ $ llpp documents/Ebooks/Sound\ Systems\ Design\ and\ Optimization.pdf
Fatal error: exception Failure("X connection failed maj=11 min=0 reason="No protocol specified\n"")
I can't find why it doesn't want to start. Last time it worked was like 4-5 months ago. I thought it was xmonad's fault, since that was around the time I've upgraded to v. 0.10, so I've installed openbox to check it, but it wasn't working either. Like a month ago I've installed KDE for the sole purpose of testing if llpp will work with it and it did, so it doesn't seem to be llpp's fault, but rather some lib missing on my box. I spent some time examining what may it be, but haven't found anything. Even with KDE installed it was working only in KDE session, but not in Xmonad.
Today I saw some people on the forums got it working with various WMs without any problems. I had hope something got fixed, but it still doesn't work on for me. I've installed KDE again, and this time it doesn't seem to work with KDE as well.
Any ideas what may be causing this?

i was able to find the cause and a solution:
in my ~/.Xauthority file i had for whatever reason an auth-cookie with an invalid displayname, i.e. the output of
% xauth list
##ffc3#: MIT-MAGIC-COOKIE-1 20122a69e9d74b9d020aea
kafka/unix:0 MIT-MAGIC-COOKIE-1 0122a69e9d74b9d020afb38
on display :0, you should always have a hostname/unix:0 displayname entry but the ##ffc3#: entry is definitely wrong. it's not even possible to remove it with
xauth remove "##ffc3#:"
as should be the case. most programs seem to just ignore such an entry but obviously llpp choked on it, and aborted the search for a valid auth cookie.
well, if you just abandon your xsession by removing the file ~/.Xauthority and logging out and in again. the file will be recreated and llpp works like a charm.

I am trying to use a interactive form and it says "If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document." This is a IRS form and has worked before.

I am trying to use a interactive form and it says "see below" This is a IRS form and has worked before.
is there a tech support phone number?
Please wait...
If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
visiting http://www.adobe.com/go/reader_download.
For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.
Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark
of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries

That means you are looking at the form online with a browser that uses its own (incompatible) PDF viewer, not the Adobe Reader plugin.
Either
download the form to your local disk and fill it from there
use a browser that employs the Adobe Reader plugin
configure your browser to use the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

Page will not open with default PDF viewer of preview

Installed adobe, did not like..removed. Now PDF page for local newspaper will not open default of preview reader, keeps looking for adobe. Want to make certain Preview is default PDF viewer, it look like it is..but how to get page to open like it did previous to installing/removing adobe.

Hi Berni
look in HD/Library/Internet Plug-Ins/ & move/trash the Adobe PDF viewer plugin; restart any browsers & things should behave again.

E-mail Application not recognizing PDF Viewer on Pre

I am having trouble getting the e-mail application to open attached PDF files using the PDF viewer app. Any PDF file I attempt to open that was attached to an e-mail gives me an error message, "Cannot find an application which can open this file." I have taken the exact attached file from my PC, downloaded it to the PRE using a USB transfer, and am able to open it in PDF Viewer on the phone. I also tried to send myself a word document (.docx file), and was able to open and view that file through an E-mail attachment. I was previously able to open PDF files, and I assume I lost that functionality with the latest software update. I would appreciate any thoughts, or suggestions, as I am unsure if this is a software issue or something I can fix with some kind of settings. Thanks.
Palm Pre P100EWW webOS 1.3.1
E-mail is through Hotmail.com
Post relates to: Pre p100eww (Sprint)

I have the same problem with my PRE. However, I noticed that the viewer will open PDF documents produced by "Amyuni PDF converter". So, depending on which software is used, the PRE will open or not the PDF file. I have called Palm about this (in sept of 09) and they said they were looking into it. It would be nice indeed to have a PDF viewer which would open all PDFs.

Is it possible to create expandable fields in an interactive PDF? (not dropdown menus)

Need to design an interactive PDF that has expandable fields for respondents to include more that one group of answers. Specifically, they will be asked to list all previous employment. Some respondents may have had 10 relevant positions. The form will get too long if I create fields for 10 responses. Hoping to find a way that fields will expand if a respondent needs them.

Not really possible with PDF forms, unless you create an entire page
dedicated to this and allow the user to spawn new copies of it as needed.
On Thu, Mar 5, 2015 at 9:06 PM, deborahs98069952 <[email protected]>

The scroll function on my mousepad is disabled when viewing a pdf file in firefox version 5.0. The scroll works on the pdf, but not on the other tabs. When the pdf is closed, the scroll function returns to normal. Any ideas?!

The scroll function on my mousepad is disabled when viewing a pdf file in firefox version 5.0. The scroll works on the pdf, but not on the other tabs. When the pdf is closed, the scroll function returns to normal. Any ideas?!

Hey thanx for the help, it worked like a charm.
I think firefox changed the application lay out, as I used to be able to choose my PDF opener from the list at " Adobe Acrobat Forms Document' where I could choose Nitro-PDF reader, but it has now moved all the way to the bottom like you suggested to the obvious place of "Portable Document Format" section.
If someone didn't tell me , I wouldn't have scrolled all the way down to be able to find it... it really should be with all its cousins up the top...
Cheers again..

PDF viewer may not be able to display this type of document.

I am trying to down load an HMRC file ChV1 which I believe is interactive (my layman's description - I have to fill it in) but I get the message ...
"If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document. , etc.,
I am using Windows 7 and Google Chrome
But I have the latest version - Adobe Reader Version 11.0.10. Can anyone help, please?
Martin

It may be that the "PDF form" is an XFA form created by LiveCycle Designer. These forms are wrapped in PDF and to view/use one must use Acrobat or Adobe Reader.
BUT -- today one can use browsers that provide their own built-in PDF reader that cannot 'service' XFA forms.
Google Chrome is one of those browsers. So, don't bother with trying to view/use/do any thing to - with PDFs when using Chrome.
Save the PDF to your computer's HDD.
Now, open the PDF with Adobe Reader XI (fully updated of course). Process the form.
Be well...

FREE3OF9 barcode font not displaying in Firefox's new built-in PDF viewer

I have a PHP web app that uses FPDF (v1.53) and the FREE3OF9 barcode font to dynamically generate a PDF which includes a barcode in it. The font is imported into the document using the FPDF AddFont method (http://fpdf.org/en/doc/addfont.htm). In versions of Firefox prior to 19, the PDF opened in a new tab, was displayed by the Adobe Acrobat plugin, and the barcode showed up perfectly fine.
Now that Firefox 19.0 is using its own built-in PDF viewer, the barcode no longer displays at all -- there's just a blank spot where it should be. It continues to display fine in IE and Chrome. How I can get the font to display correctly in the newest version of Firefox?
I understand that I can change the Action for the PDF content type to 'Use Adobe Reader' in the options, but I'd prefer to fix this so that my users don't have to change their browser settings. Or at the very least, it would be nice if they could only change the Action for PDFs originating from my site and not globally.
Thanks.

You can set the pdfjs.disabled pref to true on the <b>about:config</b> page to disable the build-in PDF viewer and use the Adobe Reader instead.
*http://kb.mozillazine.org/about:config
See also:
*https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them

PDF Viewer not expanding

Similar Messages

Maybe you are looking for