Pdf will not read in my sony ebook

I recently recieved an ebook from a friend in pdf whuch I have always used on my Sony ebook but for some reason I cannot read this as the print it too small, have tried to get it to go to large but it still remains the same very small print, Can anyone please tell me what is wrong and how to put it right, Many thanks

have you tried removing it and re-inserting while the phone is switched on?

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