PDF will not save via Save Icon on Web Browser (All), but will save using Print option. How can I resolve this issue?

Good morning all!
I am trying to publish a fillable form to a website for users to fill out. The trouble is that I myself can fill out the form when I click the link, and save it using the disc icon. However when I have other users click it, they can fill out the form on the PDF in the internet browser, but cannot save it using the disc icon that pops up on the bottom right hand corner. I discovered that if I Save As Adobe PDF, it will save my information. When I try using the disc icon to save a physical copy, the information is completely missing from the field in the PDF, as if I never filled it out before.
Since other users of all walks are going to be using it, I can't exactly give explicit instructions on how to use the work around for this, since it's intuitive to click the disc icon. Can anyone offer help regarding this issue?
Some other pieces of information:
I am using the Save as Other -> Reader Extended PDF -> Enable More Tools (Includes form fill-in and save), yet users cannot save the information typed in on the web browser PDF form.
Thank you for your time and help.

https://gsbs.uth.edu/dotAsset/93e2c3b0-ca8d-4335-b053-c608eb79def0.pdf
Thanks for your reply.
We're using Adobe Acrobat XI Pro 11.0.10 (Latest update)
This looks to be the only PDF with the issue on fillable forms, but we have not yet posted any others with this issue.
From that link, you can fill out the form, but when you click the pop up Disc icon on the bottom right, it does not save your typed in information. This happens on Firefox, Chrome, and IE. However when you click the print icon and Print as PDF, it saves the information you typed in.
Thank you for your help.

Similar Messages

On my mini Ipad the video does not work when I want to film something what do i need to do or how can i resolve this issue?

I would like to know How to fix this problem with my mini Ipad, camera works well when I take photos but if I try to use for video the screen does not respond. it only response to photo, so I can I fix this ?

All iPads (except the first gen which doesn't have a camera) are capable of taking videos. What version of iOS do you have on your iPad ? With iOS 7 you slide the Video / Photo / Square options up/down so that the one that you want lines up with the yellow dot to their left - is that how you are trying to select Video ?

On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error Press Retry to try again... (49)". How can I resolve this?

On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error Press Retry to try again... (49)". How can I resolve this?

Try logging out of the CC Application and restarting your computer. Also, try running the CC app as an administrator.
Benjamin

I rebooted my Iphone 5S, when I pressed the home button to enter my pass code the resolution must have been reset. The font size is so large I can not enter my pass code. How can I resolve this issue?

I rebooted my Iphone 5S, when I pressed the home button to enter my pass code the resolution must have been reset. The font size is so large I can not enter my pass code. How can I resolve this issue?

Triple click Home.
After you get into the iPhone, Settings > General > Acessibility and set Zoom to Off.

TS1424 Charged for an app I did not authorize. How can I resolve this issue?

Charged for an app I did not authorize. How can I resolve this issue?

call apple at 1-800-694-7466 or report a problem from purchase history see
http://support.apple.com/kb/ht2727
Peace, Clyde

Since downloading Yosemite, Safari will close itself out at times and I loose all the pages I had open. How can I stop this from happening?

Since downloading Yosemite, Safari will close itself out, when I reopen it all of my pages are gone. How do I stop this from happening?

But if iit won't stay open, then it's quitting unexpectedly which is the same as a crash.
There has to be a reason for that which a crash report should reveal.
Check ~/Library > Logs > Diagnostic Reports

HT1766 Iphone 5 will not back up. Getting error message and I have deleted the older backups. How do I resolve this problem?

Iphone 5 will not back up to iTunes. I have never had this issue before but it has been consistent for the last two months. I have read a few discussion boards and restarted and deleted older backups to no success. Please help! I also tried backing up the phone to my other computer and it is still stating an error occurred.

Its reading iTunes could not back up this iPhone because an error occurred.

My Firefox icon will not connect to the internet without manually opening my connection manager first. Why? How do I fix this issue?

I installed Firefox on our home computer this weekend (Dell). This is the browser that I use at work and I'm very happy with it.
Since installing I always have to manually open our connection manager to go online. I can't just click on the Firefox icon and have the connection manager automatically come up.
I have already checked the "no proxy" box as suggested. Firefox is set as our default browser.
Internet Explorer was our previous browser and it was so slow, but at least it automatically brought up my connection manager.

Used iTunes to download 6.1.2 to the iPad Mini. It then worked for (app store and all) for 3 hours. Then wifi stopped working at all. Hurray!

After updating to Firefox 15 on my Vista machine Firefox will not open. I have removed and reinstalled it but still won't open. How do I fix this?

I am running Windows Vista Home Premium and after doing the update for Firefox 15, firefox won't start. I get no error messages or anything it just won't start. I removed Firefox and reinstalled but that didn't help.
What is next to try?

Hi lwhealon
try from Start > Run > and type to check 1 of :
firefox -safe-mode
"C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
(to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
[http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
good luck

Ipod is not recognized, and doesn't show up in my computer services. Why? And how can I fix this issue?

My ipod is not recognized on my windows 7 anymore. Drivers are up to date and working properly, everything on my computer is fine, it's just my Ipod. It does not show up in my "Services". It's not my computer, because it doesn't work on any other computers either. I do not know what to do, and I really need help please.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

When attempting to activate my FaceTime account I received a message that the account could not be activated because aol was already in use. How can I resolve this issue

When attemting to activate a FaceTime account on my iPad I received a message that I could not activate the account because aol was in use. Hoe should I proceed?

Sounds like your iPhone was hacked/modified/jailbroken to work
with other than the original carrier and the update to iOS5 has
relocked your iPhone to the original carrier.
Where did you acquire this iPhone?
What does it say when you look at Settings=>General=>Carrier?
Have you tried removing the current SIM, cleaning the
contacts, and reinstalling the SIM?

My employer, the state of Florida DOH People Frst System only supports up to version 3.5. I have 5.0. I am unable to log on to check benefits and change password as a retiree. since they do not support version 5. How can I resolve this issue?

Can I download a separate version such as 3.5 and still keep my 5.o intact in a separate version? Can I even download the older version?

Can I download a separate version such as 3.5 and still keep my 5.o intact in a separate version? Can I even download the older version?

HT201210 I've got error 4013, that is not mention in this article. How can I resolve this issue?

When I was trying to update to iOS7 GM through iTunes.
Article with error codes is http://support.apple.com/kb/TS1275?viewlocale=en_US&locale=en_US

Guys, i've a solution!!! You should download and copy firmware from Itunes (use google howtodo). Uninstall Apple programs from your OS(apple mobile drivers,icloud,itunes). Install Itunes 10.6.3. And recover device with SHIFT to your firmware... It's work for me:)

I have recently had to have my PC software re-installed due to a virus attack. When I have re installed iTunes my computer keeps closing it with a message that DEP (Data Execution Programme) will not allow iTunes to function. How can I resolve this?

I have recently had a full re-install of my computers software however once I have re installed iTunes it wont allow it to stay open and a message window reads iTunes has been closed due to DEP (Data Execution Programme). How can I resolve this issue?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

When creating a comment summary, I want to end up with a pdf of comments only. In addition, I do not want author, date, time, or page number to show in my comments summary. How can I do this?

When creating a comment summary, I want to end up with a pdf of comments only. In addition, I do not want author, date, time, or page number to show in my comments summary. How can I do this? I do a lot of reading, and when I summarize my comments, I like to save these comments in a larger document I compile over time. I typically create a comment summary, export it to a text editor and find myself having to delete author, date, time, page number, and anything else that is not the raw and net comment. It would save me some good time if someone showed me how to do this. The reason I do not want any additional information is because it simply adds stuff I do not need in my compilation of summaries for large amounts of papers over time.

What you're describing can't be achieved using the built-in comments summary function of Acrobat, but it can certainly be done if a custom-made script it used to generate the summary because then you're in full control of what's included in it and what's not.

PDF will not save via Save Icon on Web Browser (All), but will save using Print option. How can I resolve this issue?

Similar Messages

Maybe you are looking for