PDF Won't open for my colleagues from Mavericks.

Hey everyone I have a pretty interesting issue that I have contacted Adobe and Apple about but to no avail...
ISSUE
PDF's won't open when I send them via email (all email clients) on OS X Mavericks, but will open when I send them via PC (all email clients), flash drives or any other means.
Note: Will open on every other platform; OX Mountain Lion, PC, and all email clients not using Mavericks. I have sent out these PDF's for months now (before upgrading to Mavericks) and never had this problem.
WHAT I'M SEEING
The file is 155kb but when emailing from Mavericks it says 0 bytes.
"Acrobat could not open "file name" because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF."
ENVIRONMENT
Adobe Reader (Not sure what versions my colleagues have)
Tested on Both Windows xp/vista/7/8 and OS X all versions
STEPS TAKEN THAT HAVEN'T WORKED
Resaved the file.
Stored it in a different location.
Sent from different email clients on Mavericks
Rebooted and tried again
Updated everything
Uninstall/reinstall
If anyone has any idea on how to identify a fix for the issues, I would greatly appreciate your help.  The problem with the idea that the files are corrupt, is that there I have tested out every possible way to prove the file is curropted and to no avail.
Thanks in advance for any assistance.

Well I found out the update I reinstalled Safari from(the latest combo update) wasn't working because it was installing an incomplete copy of the application. My friend sent me his copy of Safari and it worked again so my issue is solved. It had to have been user-specific because Safari still worked for other users but in the process of removing my user's Safari related things I probably went too far and that's why I messed it up further. Copying his Safari into my apps folder(and fixing the accounts in its privileges) has solved my problems for that.

Similar Messages

  • PDFs won't open directly from emails

    Using Mac OS X 10.6.6, running Acrobat 9 Pro 9.4.1.
    I have associated the PDF file format with Acrobat, using the Get Info menu, but cannot open PDFs directly from internet, emails, or by double-clicking on a PDF on my computer.
    In order to open a PDF, I have to first save the PDF and then open it in Acrobat from the File > Open menu.
    If anyone has a suggestion, I'd greatly appreciate it.

    The version of system X for Mac really doesn't Matter. If you use any web Browser from Mozilla. SeaMonkey, FireFox, Camino and any Browser that uses the Gecko web engine, that normal.
    Safari, iCab, and others that use Webkit take advantage of the included Adobe PDFviewer Plugin. PDF's except some types are shown directly. There are some types no matter how you have browser is set, will always be download first, before viewing the PDF.
    I've sent bug report, after Bug report, after Bug report to Adobe to fix this byt after trying since the days X.2.8  I Guess it is falling on deaf ears. Or perhaps the developers just don't know how.
    Chrome handles PDF's differently.
    There is a Plugin for Gecko based Browsers, that has been partially broken with AcrobatX on Forms with buttons that use a Graphic overlay. They don't work only the button without the graphic shows up.
    Adobe has changed the way Graphics are inserted totally in AcrobatX, its almost impossible to insert a Graphic.  In Acrobat 9 its as easy as falling off a log. You inserted Graphic the overlay the button over top.
    The plugin that still works (except partially broken in AcrobaxtX) is called PDFBrowser Plugin by Shubert of Germany. It even works with Webkit Browsers. But not IE.

  • PDF won't open in iBooks

    PDF won't open in iBooks  open appears open for a second then disappears.

    I just updated to the latest update 4.3.2 and it works fine! Apparently something in the 4.3.1 update caused it to not work.

  • SOME pdfs won't open...

    Dear all,
    My problem is kind of odd as you can see in the title...
    So some pdfs won't open neither in web browsers (Chrome, Firefox and Safari) nor in Preview. The odd part is that some do open normally both in browsers and Preview.
    I deleted the AdobePDFViewerNPAPI.plugin but it doesn't solve the problem.
    Anyone has an idea about what can be wrong?
    Thanks for your help,
    Poteyuh
    NB: I have a mac mini with Maverick on it and a MacBookPro (13" Mid 2009) with OS X 10.7.5

    https://www.formulaires.modernisation.gouv.fr/gf/showFormulaireSignaletiqueConsu lter.do?numCerfa=13754
    For instance, the pdf Formulaire 13754*02 on the right side won't open.

  • I upgraded to itunes 11 still won't open for windows 8

    I upgraded to itunes 11 still won't open for windows 8

    Are you trying to transfer the GarageBand projects or the rendered audio files? What version of GarageBand do you have on your iPhone?
    I do not think you can share your GarageBand projects from your iPhone to GarageBand on your Mac, unless you have iCloud, afaik, only the audio files.
    How did you transfer the song?
    To share from an IOS device the Projects or audio files, see:  Share GarageBand songs
    Regards
    Léonie

  • Did up-grade on a game - now game won't open for play

    did free upgrade on game superslots - now game won't open for play can anyone
    assist me with this - thanks

    Me too... The other post relating to this was with a PC but the same is happening for macs too by the look of it. Has anyone got an idea of how to sort this out? I don't suppose it's possible to find an earlier version of iTunes to download? I'm going to have a search now cos I need iTunes to be working!

  • Imported PDF won't open because it has no forms to fill but it does

    imported PDF won't open because it has no forms to fill but it does

    Can you send the PDF form you are trying to import to [email protected] so we can take a look at it.
    Thanks,
    Randy

  • Quicktime won't open for me and I can't locate it in activity monitor. Haven't used it for a year or so.

    Quicktime won't open for me. It was fine about a year ago. Not coming up in activity monitor. What do I do to fix this?
    Would appreciate any help as I am not particularly computer savvy.
    thanks
    Janine

    Greyed imaged in the Import dialog box mean you have already imported the photos into Lightroom, so there is no need and no benefit to importing them a second time.
    Just go to the Library module, search for the desired photos, and resume working on these photos.

  • MP3 won't open after I download from website

    MP3 won't open after I download from website?

    Are you getting an error message?  What does it say?  Which app are you using to open?  Mac comes w/several options.

  • ADE is minimized open on taskbar but won't open for reading.

    ADE is minimized open on taskbar but won't open for reading.  I had this problem one other time but don't remember what I did to fix it.  Any ideas?

    Try restarting your machine
    Thanks

  • Cannot download pdf document from a website; pop-up window won't open for download

    I go to travelweekly.com to download my magazine. I click on the download link provided. It asks if I want pdf download or open offline. I click on pdf download, and nothing happens. I have pop-up blocker checked in the options, but have added travelweekly.com/* as exception. I even unchecked the pop-up blocker to enable all pop-ups. Still won't work. I have over 30 or these, so I know it used to work. Also, this program has become a very slow dog! I've been forced back to IE!!!
    == This happened ==
    Every time Firefox opened

    I used to have the toolbar for My Points toolbar but it somehow got deleted and now it won't let me put it back on.

  • PDF file won't open after saving it from the web.  get error message file is damaged.

    My PDF files won't open after saving them to Docs from the web.  I get error message file is damaged. Can someone help me correct this problem on Mac Air w Mountain Lion? 

    I wonder if the image is being embedded somehow and there is not enough scratch disk space to render the file. Just a hunch. Check your hardrive to see how much free space is available. Also, check your RAM and see if you can upgrade ( install more, install much more ) to max out as much RAM as possible. At a minimum, check for fragmentation and do a "Correct Permissions" via Apple's Disk Utility.
    But, weird things start happening when a font becomes corrupt. Not that one is, but it may be in your best interest to acquire a font management utility like Font Agent PRO ( if you don't have one already ). A good font management program can detect and disable corrupt fonts.
    CS1 and OSX10.4 should be fairly compatable with the 7500, but you may have gone as far as you can go. Think about upgrading to a G4 or a G5. I believe the 7500 was pre G3 ( which I think is the minimum requirements for CS1 ).

  • PDFs won't open from websites

    I can no longer open PDFs from websites.  Can still do so when they are sent to me in emails. I have uninstalled and reinstalled Adobe Reader twice.  Still no luck.  When I click on the PDF another 'page' opens but it remains white (blank).  I am operating Windows 7.  Kepersky security and  Internet Explorer.

    Thanks Pat for your response.  didn't work but I finally found the solution on another Forum.  The problem is with Internet Explorer 9 and the solutions was:
    "LAST EDIT - Not sure why this did not happen before but maybe it was an IE9 Update - If you to go Tools>Internet Options>Advanced and scroll to the bottom there is a check box for "Do not save encrypted files to disk" that Microsoft thought needed to be checked. However, if the file is encyrpted and the block is checked you can neither see it or download it. Worked like a charm when that block is unchecked. So nothing to do with Adobe, all to do with IE9."
    Worked for me too!

  • Webcam from websight won't open for me

    My son's preschool has a webcam set up for his classroom so we can watch his class.  However, the window won't open on the imac or my iPhone.
    Any ideas?

    It would help if you'd describe exactly what happens when you try to load it ....
    Sometimes the .plist file gets scrambled and can cause odd program behaviour. You can try renaming com.apple.idvd.plist to something else, for example com.apple.idvd.old. Then try loading idvd again (it will create a new default plist file).  If it loads, then delete the renamed file.

  • PDF won't open in AI CS2, but will in CS; error message

    My colleague and I are trying to determine the cause of an issue which arose yesterday in the middle of production of a corporate proposal. A PDF document submitted by the client had a form page to be filled out. Since it was evidently a PDF made from scans of the original, non-PDF document--possibly 6-7 years old--we elected to open it in Illustrator, type in data in text box overlays on a separate layer, and save again as a PDF.
    Using "open with AI", CS opened, not CS2 (both are loaded on the machine), and brought up an error box called
    Illustrator PDF: Warnings / "The document contains PDF objects that have been reinterpreted", and saying "This file was created with an unreleased version of PDF. Unexpected results may occur." The file opens, but the type is illegible at 100% (and clearly pixelated at 400%).
    Attempting to open the PDF in Illustrator CS2 by any means produced a blank preview in the page preview box, and, once a page was selected, a blank the page, though the reading progress bar appears briefly.
    Any ideas?
    Thanks.

    What kind of file is produced directly, before using Save as PDF in the Printer dialogue?
    I am not certain I understand the question. This app prints calendars. I hope to use the print-driver's "Save to PDF" feature to produce PDF's. The app prints. The options in the print dialog determine if it goes to the printer or the disc.
    What should I know about Qt, as to why one would use it -- is this development related?
    The Norway-trolls say it better than I can
    http://trolltech.com/products/qt/features/index
    Qt is a comprehensive development framework that includes an extensive array of features, capabilities and tools that enable development of high-performance, cross-platform rich-client and server-side applications.
    Qt is the leading framework for native cross-platform application development. The Qt API and tools are consistent across all supported platforms, enabling developers to learn one API and perform truly platform-independent application development and deployment. Using Qt, development teams can create native applications for all major operating systems - from all major development platforms.

Maybe you are looking for