Pdf,word,photo files will not load on Iphone5

Out of nowhere in the last day, I can not open any excel,word,or pictures sent in email or text messages. I have checked settings and could not find anything there. It is very aggravating as I have to use Quickoffice on files now to open. Any suggestions??? Thanks

If "iCloud Photo Library" is ON, try turning it off as well as "My Photo Stream". Reset the iPhone then turn My Photo Stream back on (but leave iCloud Photo Library off, for now). See if that helps.

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When I try to email a photo as an attachment the iphoto file will not load

When I try to email a photo as an attachment the file will not load?

Open iPhoto, and then go to Preferences (under iPhoto in the menu bar). Check these two things:
1. Under the "General" tab, make sure you have set "Email photos using" to "iPhoto".
2. Under the "Accounts" tab, be sure your email account information is set correctly.

.gif files will not load into site

I posted a question earlier about pages not loading and the question was answered, but now my .gif files will not load. Below is the log:
Started: 4/9/2012 2:41 PM
imageshomepage\Announce35.gif - error occurred - An FTP error occurred - cannot put Announce35.gif. Access denied. The file may not exist, or there could be a permission problem.
File activity incomplete. 1 file(s) or folder(s) were not completed.
Files with errors: 1
imageshomepage\Announce35.gif
Finished: 4/9/2012 2:41 PM
I have them loading into the images folder that is in the htdocs folder.
I stated in my previous question that I am self taught via the adobe DW tutorial. I had a catastrophic computer crash and had to reload everything. I apparently did not tell DW which file to load into before and now that is fixed. Any help would be greatly appreciated.
Thanks

I was never a big fan of using DW to FTP. There are several FTP programs that you might find work better than DW. For example Filezilla, free and works pretty darn well.
http://filezilla-project.org/
For me, being able to graphically see my local site on one half my screen and the site as it sits on the server on the other half of the screen really helps me quickly spot problems if I upload something and it doesn't display.
Anyway... DW is not the only option for loading files to your server.
Best wishes,
Adninjastrator

I have purchased itunes tv series, movies and music and have transferred them onto an external hard drive and tried to play them on my tv on a media hub. The file will not load. Is there some form of blocking by itunes or another p[roblem and how d

I have purchased itunes tv series, movies and music and have transferred them onto an external hard drive and tried to play them on my tv on a media hub. The file will not load. Is there some form of blocking by itunes or another p[roblem and how do I fix it?

You can't fix it. iTunes bought content is DRM protected. so it can only be played on authorized devices. i.e devices associated with the apple Id used to purchase the content. Its copyright protection that the rights owners demand.
Circumventing it, is illegal in most countries, and as such cannot be discussed here. If you want to play the content you'll need to connect your computer directly to your TV, or use some other device you can authorize for iTunes content such as an iPad, iPhone , iPod touch or Apple Tv.

Pdf and vector files will not open in Adobe Illustrator after Yosemite Update

I updated my OS on recommendation from apple. Pdf and vector files will not open in adobe illustrator now. Am i using the latest OS?

Linda Feltner wrote:
> I cannot import or open vector files in Freehand 10. I
just get large
> Xs instead of the image. I have a MAC OS 10.3.9,
Freehand 10. I'm
> trying to import some small files that are either .ai or
.eps files
> (all are vector) that open fine in Illustrator 10 (so I
know they
> work), but I can't use them in that program. I've tried
adjusting in
> Freehand Preferences the 'convert editable EPS files" ,
on and off. I
> tried adjusting the 'Embed...." selection on and off.
Can anyone tell
> me what thing I'm doing wrong. I have two files, they
are map
> boundaries, that need to scale and adjust their color
and line width
> over an aerial map. This can't be difficult, but I must
be
> overlooking something. Many thanks in advance. Linda
>
Freehand can't convert EPS files into editable vectors. I
usually run
EPS files through Illustrator and then into Frehand. If you
don't have
Illustrator you can convert the EPS into a PDF and that
Freehand will
sometimes convert into editable vectors (though it does
involve a lot
more clean up than going through Illustrator.)

The .prel files will not load into premiere elements 13 and says that there is a missing codec. This is a school's site llicense that we've used for more thatn a month.

The .prel files will not load into premiere elements 13 and says that there is a missing codec. This is a school's site llicense that we've used in our lab for more than a month.

GPPNeil
Premiere Elements 13 on Windows 8.1 (assumed 64 bit).
First..
1. Have you updated from 13 to the 13.1 Update using an opened project's Help Menu/Update. If not, please do so.
2. Do the problems exist if you disable the antivirus and firewall(s)?
3. Are you running the program as Administrator? Do you have the latest version of QuickTime installed on your computer?
4. Have you refreshed the Online Services using Premiere Elements Editor Edit Menu/Preferences/Web Sharing?
5. Have you updated the Adobe Application Manager?
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
6.Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the card?
7. Lots more we could go through such as deleting the Adobe Premiere Elements Prefs file and, if necessary, the whole
13.0 Folder in which it exists.
But, I think that you have enough things going on here to warrant an uninstall, free ccleaner run through (regular cleaner and registry cleaner parts) and then reinstall with the antivirus and firewall(s) disabled.
CCleaner - PC Optimization and Cleaning - Free Download
If the problems persist after all that then we will adjust to additional troubleshooting maneuvers.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

My Nikon 7100 RAW files will not load into Iphoto.

My Nikon 7100 RAW files will not load into IPhoto. The computer will recognize the files once the download is complete, but fails to finalize. My version of IPhoto is 7.1.5 and my computer is a Mid 2007 Mac Mini Model. I have Light Room 5, but my wife and I are prefer IPhoto for basic download and sharing. Is there a possibility of getting the RAW files to download ?

what version of the OS?
You need Mt Lion and iPhoto '09 for your camera RAW support - OS X Mountain Lion: Supported digital camera RAW formats -
If your computer will support tMavericks do the free upgrade to it and purchase the upgrade to iPhoto '11 version 9.5.x in the App store
LN

Nikon Df RAW (NEF) files will not load previews into Lightroom 5.4. Nikon d300s RAW (NEF) files load just fine. Df files do not.

Nikon Df RAW (NEF) files will not load previews into Lightroom 5.4. Nikon d300s RAW (NEF) files load just fine. Df files do not.

Thank you for your response.
I have loaded directly into Lightroom using import and via Nikon Capture NX2. RAW files display fine in Capture.
In Lightroom, blank previews are created for each available image, with the message "Preview unavailable for this file."

My iMac crashed. Reloaded Lion. Existing Excel files will not load. Any ideas on a fix?

Imac crashed. Reloaded Lion. Existing Excel files will not load. Any ideas on a fix?

Yup, most users on this forum do not use MS Office, I'd suggest reposting on the Office for Mac Product Forums hosted by Microsoft.
Good luck.

My photo booth will not load

Photo Booth just spins and will not load.

HI David,
Try deleting this file. com.apple.PhotoBooth.plist
/Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Trash, empty the Trash and restart your Mac.
If that doesn't work, you could reinstall the PhotoBooth application.
To reinstall applications that came with your Mac:
Choose Apple menu > Mac OS X Software, and search for the application.
Insert the Mac OS X Install Disc and double-click the package that installs bundled software or additional software. A package has an icon that looks like an opened box.
Follow the onscreen instructions. If you see a pane with a Customize button, click Customize and select the application you want to install. If you see a pane that lets you choose what to install, click the disclosure triangle beside Applications and select the application you want to install.
If you can’t find the application you’re looking for, you may need to reinstall Mac OS X. Your documents and user settings will remain.
Insert the Mac OS X Install Disc and double-click the Install Mac OS X icon. In the pane where you select the destination disk, select your current Mac OS X disk, and click Options. Select “Archive and Install” and “Preserve Users and Network Settings.”
Carolyn
Message was edited by: Carolyn Samit

The Adobe Reader conversion ability to Word (.docx files) will not work. How can I get my money back?

I signed up and paid for the service that Adobe Reader advertizes that says it can convert PDF files to Word (.docx) files. I tried it immediately after purchasing it and it did not work. What it did was it converted it to a .docx file but the content was in the form of a picture and therefore uneditable. This does me no good. Basically, it took a screen shot of the PDF and then inserted it as a picture into a word file. I wouldn't call that conversion. I would like my money back. How can I get my money refunded to me?

If the original PDF was an image, you need to perform OCR (text recognition) during the conversion.
To cancel the subscription go to http://helpx.adobe.com/x-productkb/global/service-b.html
[topic moved to ExportPDF forum]

I-Photo files will not open

I have a Mac OSX 10.4.11 system. Some of my iphoto files in the iphoto folder in the finder window have morphed into documents that will not open rather then the usual .jpg files. I have the thumbnails in the library but, when clicked, they open to the grey rounded corner square with the exclamation point in the center. These grey windows affect about 40 of 1000+ pictures. When getting "info" on these document type files it does not say what type of file it is, only that it gives the answer "none" as to which application can open the document/file.
I have tried rebuilding the database by opening iphoto holding down the option and command (apple) keys to no avail. This does not seem to be the usual disconnect between thumbnail and file because when going iphoto/user/library/originals the files themselves will not open.
I will appreciate any info on this --- Thank you, Jeremy

Hello Mr. Terence ---
It was a disconnect/location problem between the thumbnail and the files. I figured out this morning that the pics that were grey! bombing were all located in one folder in a larger 2006 folder.The file had pictures from both 2005 and 2006 in it so I tried moving the grey! bombing folder to the 2005 folder from the 2006 folder and Voila!! the pics were now showing up in I-Photo.
I don't know/remember if I re-labeled the problem file folder or whether or not myself or the computer did the sorting into the "year" type files. Probably my mistake because one wouldn't think that the computer itself would forget where it put/located something.
In any case, problem solved! I did have to remove the .jpg from the files that I had tried last night and that had subsequently opened in "Preview" to get them to work after re-locating the problem file. Thank you again ---
---Jeremy

Quicktime video (.mov file) will not load and play in Firefox 3.6.16

I have a computer with Firefox 3.6.16 installed that will not play Quicktime videos (.mov files) in the browser. This is a desktop computer.
Another computer (laptop) with exactly the same version of Firefox installed will load and play them perfectly in the Quicktime player.
Both computers have Quicktime addin 7.6.9.0 installed and designated as the default application for Quicktime movies.
Both computers play the videos correctly in IE 8.
When attempting to play the video in Firefox, the player window opens and attempts to load the video, but soon seems to freeze leaving a black window open where the player should be.
From what I have observed, this seems to be a problem related specifically to this computer, and since the video plays in IE I have ruled out the firewall blocking loading from the site.

Hi, I've exactly the same problem, 'cept I've XP Pro. When I say exactly, I mean the format used is HDV 1080i60, along with everything else there.
And I'm right there with you. Why Quicktime can't play a natively encoded HDV Quicktime file (using Final Cut Pro), is beyond me, but basically, I've used K-Lite Codec Pack, and Quicktime. Neither work, although Quicktime does ask for internet connectivity to download resources or something similar (I don't have Internet Access at home). I've used VLC on a friend's PC, and, while it works, there is a very strange, and irritating flicker where there's heavy movement
Where can I get the resource needed, as another party needs to view the clip, and they already have it. So if they can update their codec library or similar, then that would be much better (as I wouldn't need to upload a FullHD Video again)
thanks

TIP: What to do if the Recovered Photos File will not import into iPhoto...

Like many others in this forum, I just upgraded to iWork/iLife '06. When I installed iPhoto '06 it trashed my existing iPhoto Folder and placed all of my other existing photos (those not already imported previously into iPhoto) into a recovered photos file. I tried and tried and tried to import those "recovered photos" into iPhoto but it kept returning an error message on import "Unreadable file"
Finally I selected the "recovered files" then clicked on "Get Info" and found that the permissions were "locked" with a padlock icon. Clicking once on the padlock opened the permissions back to me the "owner" and the iPhoto allowed me to import all of those 425 "recovered photos". Whew! I hope this tip helps someone else out - I had to figure this out on my own...

The fact that you can use the Raws from your XSi is of no relevance.
The Raw from every model of camera is different. Note: that's every model not every brand. So, the NEF produced by a Nikon D40 is not the same as the NEF produced by a D60, the CR2 produced by a Canon 350 is not the same as the CR2 produced by a Canon 400.
Changing the Raw specification is one of the ways of upgrading the cameras.
IPhoto and Aperture support - or don't - the same cameras.
Regards
TD

Saved files will not load Premiere Elements 8

I have a Sony Vaio laptop I purchased in 2011, running Windows 7. Preinstalled on the computer was Premiere Elements 8 so I have been editing a video I recorded using this software, December 31, 2014 was the last time I edited the video until yesterday. Yesterday I booted up my computer, started Adobe Premiere Elements 8, Opened my project, watched as the loading meter went to 100%, the loading meter went off and nothing...I was looking at the Premiere Elements 8 screen with nothing, just a grey background with all my headings at the top like I had not opened a project, I have tried this many times with the same results

Randy_Q
Thanks for the update. Sorry the solution was not found yet.
I do not see an avenue from Adobe for a fresh download since this was a pre-install from a computer manufacturer. You might be able to get the serial number for this pre-install. If this version got registered at Adobe somehow, there might be a listing for it under "My Products" after you sign into Adobe web site (http://www.adobe.com) with your Adobe ID and Password. Type in My Products in the Search field and follow it to your products. If you see Adobe Premiere Elements 8.0 listed, click on that to reveal the serial number.
But still no replacement installation files.
Let us recap
1. Adobe Premiere Elements Prefs file and 8.0 Folder deleted
2. You have been through my check list in post numbered 3.
3. You have done general computer maintenance.
4. Can you get into Elements Organizer 9? If so, please go to Edit Menu/Preferences/AutoAnalzyer Options and disable everything under AutoAnalzyer Options.
Did that impact the issue in anyway?
5. We cannot uninstall reinstall or create a new User Account with Administrative Privileges since we do not have access to installation files and probably serial number.
Are we at a stage when System Restore to about December 31, 2014 becomes an option? Or rolling back the Windows Updates to December 32, 2014?
You have ruled out that the problem exists with or without the antivirus and firewall(s) disabled. Is that correct?
ATR

Pdf,word,photo files will not load on Iphone5

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