PDF XChange annotations are not saving (temp folder problem?)

Hello,
I'm having a problem with the XChange PDF viewer within Firefox:
When annotating a file outside of Firefox, I can save the changes and have them reappear
when I close and re-open the file
Doing this inside Firefox, I cannot, it appears that the files are saved, but they do no
reappear on re-opening. This is true even when annotating a file that is opened from my
hard drive (as opposed to opening it from a website)
Doing this inside IE, it works properly. However, I need to use Firefox here at work
instead of IE or XChange separately.
I believe the problem lies in the fact that when XChange/FF open a pdf inside FF, a file
is created in C:\Temp and the changes are somehow being lost here. Interestingly, if I
take the file opened within FF and open it in XChange outside the browser (by using the
button in the bottom left of the viewer pane) I _still_ cannot save my changes, and I now
get an error message along the lines of:
‘Error saving document to “c:\Temp\pdf38.tmp”:
Error [IO subsystem]: Invalid access mode’
where 'pdf38.tmp' is the name of the temp folder created when the original file was
opened within FF.
I didn’t have these problems a few months ago, so it’s something to do with the new
versions of XChange and FF. Please let me know what you can do to fix this. I really
like using XChange, but if this can’t be fixed I’ll have to switch to something else to
do my work.
== This happened ==
Every time Firefox opened
== Reinstalling latest versions of FF and PDF X-Change

I wrote a ton of notes and I freaked out when it didn't work so I emailed the pdf to myself, and its the current version with all the notes that I had just taken.
try it out! it worked for me

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
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3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
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You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
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5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
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PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.apple.AirPortBaseStationAgent com.apple.installer.osmessagetracing' '464843899 1233118628' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i];if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i]".plist";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
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to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Some sent mails do not appear/are not saved in "sent messages" and are lost

i work with mail and 4 different imap accounts. about every 15th sent email "gets lost". i.e. i can follow the sending process in the activity window, and i hear the sending confirmation tone. and, usually, the mails even reach the receiver. BUT, the mails do not appear/are not saved in the "sent messages" folder and are lost. this is very unsettling, as there seems to be no recognizable pattern. can anyone help, or should i change to "entourage"? big thanks for replies
Message was edited by: Bassolino

Hi Bassolino and David,
I, too, have had this intermittent issue and wonder if you had found a solution?
In the past 3 weeks, two messages have been sent from my mac mail account, using the mail application (the only apparent common factor being that both messages had iphoto attachments), the recipients have received them - only I do not have a copy in my 'sent' folder.
They are not stored on the macintosh server either...
I have not altered any settings and this intermittent issue has just emerged.
Any help from 'Top Users' would be welcome. Thanks.

Mail 3, smtp, IMAP: sent messages are not saved on server

Hello,
I had problems using Mail 3 after I upgraded to Leopard, so I used Thunderbird for the time being. With the update 10.5.1 I tried again: most problems solved BUT: sent messages are not saved on the server in mailbox "Sent".
Some background: I deleted the folder "<User>/Library/Mail" and "<User>/Library/Preferences/com.apple.mail.plist" and configured Mail from scratch.
To be sure: I still have Thunderbird installed, and when I send with Thunderbird: a copy is placed in "Sent".
Another thing I noticed: it takes more than a minute to send from Mail 3 and a few seconds when I send from Thunderbird. I have another Macbook Pro with 10.5.0 installed: same problem with sending.
Any help is appreciated.
rene

Well, be stumped I did all that, but to be sure, I did it again:
I have a lot folders with subfolders and they are shown under my account name.
I created a new folder "test" in my IMAP account and designated it to be the new "Sent" folder. It replaces my previous Sent folder in the group Inbox, Drafts, Trash. My previous Sent folder now appears under my account name as a "normal" folder.
I send a message and the Activity monitor says: +"Delivering message: copying message"+. After a minute Mail is done. I check my (new) "Sent" folder and it's empty. I double check in webmail: it's empty.
So I go to the Finder and look in my IMAP folder: <user>/Library/Mail/<IMAP-account>/test.imapmbox and there is no folder "Messages", only Info.plist.
Then I try to move a message to the "Sent' folder: for a minute the Activity moinor says: Copying messages: copying message" and then Mail prompts: +"The message "testing" could not be+
+The connection to the server mail.hicetnunc.nl on port 143 timed out"+.
So it looks like Mail has a problem with the default "Sent" folder: it cannot copy messages to that folder at all! Aha!
But then I try to move a message to a "normal" IMAP folder: same thing! Mail cannot copy to any folder!
In both instances Mail says: +"The message "..." could not be be moved to the mailbox "..."+
+The connection to the server mail.hicetnunc.nl on port 143 timed out"+
Last thing: I try to move a message to a folder in the same account again. But in the process I quit Mail. I open Mail again and Mail is performing pending operations: copying message. After a while Mail prompts: +"Operation could not be completed. (MFMessageErrorDomain error 1028.)"+ and crashes... I open Mail again and it tries to peform pending operations. Again: an error message and Mail crashes. This keeps going on so I delete the whole account and set it up again. Nothing's changed...
I can receive and send, but sent messages are not copied to the "Sent" folder and I cannot move messages around within a IMAP account. But TADA!!!: I can move messages from account to account.

Changes to my bookmarks are not saved when firefox is restarted. I already tried deleting places.sqlite, but it is still doing this.

Since I downloaded Firefox 4, I have not been able to save changes to my bookmarks (this includes both adding new bookmarks or deleting old bookmarks). When I make a change, the changes are not saved the next time I restart Firefox. After doing a Google search I found a Mozilla help page that suggested deleting the place.sqlite file. After doing this, Firefox will save changes for a few days, but then go back to not saving the changes. I've done this twice already.

Sounds that you have cleanup or other security software that cause corruption of the file places.sqlite
You need to check the settings of your software and make sure that you exclude the Firefox Profile Folder to avoid such problems.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Settings are not saving

Hi Guys
I am fairly new to my iMac (since Christmas). Everything was working perfect and now I am noticing that my settings are not saving. Some examples are:
1. I set it so my pictures can be shared with other users. The other users of this mac still cannot pull up the pictures in their iPhoto.
2. I have the settings for software update set to check monthly. Every time I wake up my computer it checks for updates automatically.
3. The log in settings are set to log in without a password every time I wake up the mac and it still requires a password.
What is going on??? It is so frustrating, please please help???

So even after opening iPhoto, there is no file "com.apple.iPhoto.plist" in your ~/Library/Preferences folder (that is in your HOME folder, NOT the Library folder at the top level of your hard drive)?
If so, there is an issue with permissions to write to your ~/Library/Preferences folder. Go up one level to your ~/Library folder (again, the one in your HOME folder), click once on Preferences folder, then chose menu File>Get Info. At the bottom of the Get Info window, next to your user name, the Privilege column should say Read & Write.
If it doesn't say "Read & Write" next your name, you have to change it so that it does. Click on the lock icon in the lower right of the "Get Info" window, enter admin user name and password. Change the Privilege column next to your user name to "Read & Write." Then click on the little gear icon at the very bottom of the Get Info and select "Apply to enclosed items."
You might want to go through that procedure even if it does say "Read & Write" just to make sure, because it really sounds like you have a problem with permissions in the Preferences folder.

PROBLEM FLASH : settings are not saved

Hello,
I have a problem with flash recently, i'm using a PPC G4 1,5
GO RAM version osX 10.4.10 2x1 GHZ ( firefox 2007 ), when i want to
set preferences of Flash on the site of adobe it's always getting
by defect preferences when i reload the page for any settings, they
are not saved, i re instal Flash and i clean up cash etc etc but
nothing .... i can't use some softwares and it's tidious .....
Help, thank you .

Thanks for linked document but I find it funny and someone rude that the article assumes that EVERYONE knows the lingo used - i.e. Profile Folder is in "%APPDATA%\Mozilla\" . Where the hell is that???? Jesus, it's much easier to switch to Chrome.

Mail settings are not saved any more

Hi,
after my mailbox structure has crashed, I tried to reset Mail as explained in this answer: https://discussions.apple.com/message/22302114#22302114
After restarting Mail all settings were deleted (as expected) and I set up my accounts and settings again. Then I recognized that the settings are not saved any more. I tried some times but Mail didn't save the settings.
I hope there is a chance to fix this problem.
Thanks for help.

Thanks for linked document but I find it funny and someone rude that the article assumes that EVERYONE knows the lingo used - i.e. Profile Folder is in "%APPDATA%\Mozilla\" . Where the hell is that???? Jesus, it's much easier to switch to Chrome.

Yosemite Mail preferences are not saved

Hello,
I just update my Yosemite to 10.10.3.
After some problems with Mail, I've been forced to delete container files and enveloppe index file, all is better except that now mail doesn't saved preferences anymore..
Also, the windows positions are not saved as well...
Last information: ON my preferences folder, I got only com.apple.mail-shared.plist file, but no com.apple.mail.plist file... Doesn't now if it's normal or not..
Thanks for your help
Here is the transcript of my console file:
14/04/2015 18:00:18,388 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
14/04/2015 18:00:20,841 WindowServer[157]: disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
14/04/2015 18:00:20,856 WindowServer[157]: common_reenable_update: UI updates were finally reenabled by application "Mail" after 1.02 seconds (server forcibly re-enabled them after 1.00 seconds)
14/04/2015 18:00:21,066 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
14/04/2015 18:00:45,888 WindowServer[157]: WSGetSurfaceInWindow : Invalid surface 1276785923 for window 508
14/04/2015 18:00:47,693 CoreServicesUIAgent[357]: unexpected message <OS_xpc_error: <error: 0x7fff76035c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76035f70> { length = 18, contents = "Connection invalid" }
}>

But should I see a com.apple.mail.plist file ?
No, not in Yosemite.
Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore is not, in itself, a solution.
First, empty the Trash, if possible.
Triple-click anywhere in the line below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ 2>&- | wc -l | pbcopy
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. The command may take a noticeable amount of time to run.
Wait for a new line ending in a dollar sign ($) to appear.
The output of the command will be a number. It's automatically copied to the Clipboard. Please paste it into a reply.
The Terminal window doesn't show the output. Please don't copy anything from there.

Folder created, yet new bookmarks are not shown the folder as available

I created a folder which has several bookmarks in it. However, new bookmarks are not given this folder as an option for saving.

One possibility is that you are having problems with the bookmarks database getting corrupted.
I suggest as a precaution you immediately do a manual backup of your bookmarks and keep them somewhere safe outside the firefox profile or program paths, such as on the Windows desktop.
* see [[backing up and restoring bookmarks]]
Have you created the folders within the folder unsorted bookmarks ? if so they will be at the bottom of a long list, look there first of all (note the very small scroll arrow-heads / triangles on the main dropdown list) ; if you do not find them then have a look at
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Wi-Finetworks are not saved as Known Networks

Hello everybody!
I recently updated my iPhone to 1.1.3 software and I have noticed that the networks I have joined before are not saved anymore, which is very annoying because I have to enter the password every time I want to join to any "known" network.
The "Ask to Join Networks" option is turned on on my iPhone, but it appears to be failing or something, I join to my home wireless network every day and I would like to not enter the password every time.
Before updating to the new software (1.1.3) my iPhone joined automatically to the saved networks, but I don't know what is happening now.
I have not changed any setting on my router, that's why I think the problem is in the 1.1.3 new software.
Any idea?
Thanks in advance!
Message was edited by: Luis Abraham

Posted below are possible troubleshooting steps that may assist with this issue
1. Reboot iPhone - Hold down the home button & lock button together till you see the silver apple logo. Now let go. And iPhone OS will reboot. Now test your WiFi again.
2. Reset Network Settings - Go to Settings-General-Reset-Reset Network Settings-Confirm. This of course wipes out all knowledge of any WiFi networks you were connected to including password. Please be advised VPN settings may also be reset and need to be set back up. Now test WiFi
3. If you have bluetooth on. Turn it off. Test WiFi again. If needed go to WiFi settings on iPhone. If your connected to a network tap on the blue circle and up on top tap on Forget network. Go back to WiFi settings and reconnect to that network.
4. Turn WiFi off then back on and test again
5. Toggle Airplane mode on for 1 min then off. Settings-Airplane Mode - ON 1 min then OFF. Now retest WiFi
6. Allow iPhone Batter to completely die out. Then do a full charge on it. Hopefully it dumps any temp memory during the discharge and draining of the electronics inside. Now test WiFi once fully charged
7. Restore iPhone. -This will erase all data and settings. So please only do this if everything you want back is on the PC/Mac. Make sure once you restore you set it up as new iPhone. If you choose restore from backup there is a small chance it could bring back a corruption that was may of been causing the issue
8. if you still have an issue. Power cycle your network equipment. Power down the Modem and Router for 5 min. Modem gets powered on first. Wait till all the lights are on. Then power router, Wait now test WiFi. (Please consult your ISP or Router Manufacture for assistance with power cycling your equipment.)
And one question. Does this occur on all WiFi networks? If so what security are you using? WEP? WPA? and What channel is the router broadcasting in?
Post back if needed

When I try to download mozilla it says "can not create temp folder archive"

I click 'run' and after it is done loading a window pops up saying 'can not create temp folder archive' So basically it won't let me download mozilla. What do I do to fix this?

Interesting. I tried one more time - instead of saving it to my hard drive, I ran it directly off the Mozilla site and it installed....
Something is definitely wrong with the Mozilla "save as" and THEN run process....

In an eMail message, when I attempt to save two photos by clicking the 'Save 2 Images' link, not the 'Save Image' link, the images are not saved. (I use I I apologize for the late notice, butOS7 on IPhone5). Is this feature broken?

In an eMail message, when I attempt to save two photos by clicking the 'Save 2 Images' link, not the 'Save Image' link, the images are not saved. (I use I I apologize for the late notice, butOS7 on IPhone5). Is this feature broken?

Please don't post the same question multiple times!

Sent Messages are not saved in Sent Mailbox

It was working correctly but suddenly all my sent messages are not saved in the Sent Mailbox. I follow all the Mail Help instructions but nothing seems to work. Hope that someone can help me. I asked for help on december 14 but it was not helpful

The mailboxes drawer contains all mailboxes under In, Drafts, Sent, Trash and Junk (if you have Junk Mail set to automatic).
If you have a .Mac or IMAP type account, you also have an account named icon for the .Mac or IMAP type account at the bottom of the mailboxes drawer. It is named by the Account Description you provided/entered for the account under the Account Information tab for the account preferences.
If you select save Sent messages on the server for a .Mac or IMAP type account, the account's Sent mailbox will be available under the account named icon in the mailboxes drawer along with all other server stored mailboxes.
To open the account named icon for your .Mac account to reveal the server stored mailboxes including the account's Sent mailbox, select the black triangle beside your .Mac account icon in the mailboxes drawer pointing it down.
Select the account's Sent mailbox and at the menu bar, go to Mailbox > Use This Mailbox For and select Sent.
If you deselect store Sent messages on the server for the account preferences, the account's Sent mailbox will be available under Sent in the mailboxes drawer and you can't use "Use This Mailbox For" for mailboxes stored locally on the hard drive. It can only be used for .Mac or IMAP type account mailboxes that are stored on the server.

PDF XChange annotations are not saving (temp folder problem?)

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