PDFMaker bookmarks broken or extra characters

Question

My configuration:
Windows XP SP2
Acrobat 8 Pro
Word 2000
When I attempt to create bookmarks automatically using the options in PDFMaker, the resulting bookmarks are broken and the bookmarked headings have extra characters in front of them.
By broken, I mean that the bookmarks all point to the same, incorrect page.
The headings (and StyleRef fields in the headers) include extra characters of the form 0B, 1B, 2B, etc.
This happens when I start Word without any other add-ins, and when I try to process a completely new, small, clean document with just a few headings.
This happens when I use built-in headings and when I use custom designed headings.
Any suggestions for fixes or workarounds will be appreciated!
Bear

Answer 1

Bill: Thanks for your suggestion. AFAIK we are using the last available update to Word 2000. And remember, it's not a problem in the DOC file -- it's only in the PDF when created with bookmarks.
Here's my most precise formulation of the problem to date. I'll call the unwanted characters in the headers the "1B" problem.
When you create a PDF with bookmarks from a document that uses a StyleRef to populate the headings, IF the StyleRef is for a built-in heading style, the "1B" problem appears. In our problem template, the headings are filled by StyleRef to Heading 1, a built-in heading style.
If I create a custom style named H1 that is identical in all aspects to Heading 1 and use that for the topic title paras (paras that used to be Heading 1) the "1B" problem disappears.
To recap, in the "fixed" version:
H1 (used for the level 1 PDF bookmark) is a custom para style used for topic titles. Headers are populated via StyleRef to H1.
Heading 2 is used for the level 2 PDF bookmark. (I expect any other built-in headings will work fine as well. It's just a conflict between built-in headings and StyleRef fields.)
This leaves three solutions:
1. Revise the style definitions in the template to use a custom style for topic title paras.
2. Remove the header from the template design
3. Create bookmarks manually.
I'm inclined to remove the headers, as this is a medium-sized manual that isn't divided into chapters, and it's of marginal value to the reader to put the topic titles in the page headers when there are so few topics, and they are each only few pages long.
I don't expect a solution in the form of an upgrade or patch for either Word 2000 or Acrobat 8. Word users on the Word-PC site experimented for me, and we were able to reproduce the problem in Word 2007 and Acrobat 8. I suspect it's there with Word 2003 as well.
Bear