Pdfmaker issue (acrobat 8)

i recently installed the acrobat 8 on my new laptop and each time i try to convert word documents (combine) to pdf, it always comes up with error, saying the pdfmaker is not installed.
what do i need to do to get the acrobat 8 functioning again?

I suspect your version of WORD is 2010. In that case you will either have to print to the Adobe PDF printer. Otherwise, update Acrobat and see if that fixes the problem.

Similar Messages

Acrobat 9.3 And Office 2010 PDFMaker Issue

Hello:
From the Adobe knowledge base I found that the Acrobat Menu Ribbon Tab for PDFMaker which is normally visible from within Word, Excel or PowerPoint does not appear in Office 2010. This was to be fixed in Acrobat X, but since I haven't acquired it yet, I am using the suggested workarounds. However, the workarounds don't let you "fine tune" the parameters you can set in PDFMaker. Is there a way to still access the settings in PDFMaker to make adjustments such as which headings and titles create bookmarks, or am I limited to the smaller set of options in the regular Acrobat Options?
Regards,
Rich Locus

@ Dave Merchant
I appreciate your comments Dave.
The Australian academic year is late February to early December and so we rebuild our software image at this time each year. Our purchase of our volume licence for CS5 is less than 2 weeks old so this is not old software. When asked about a CS5 dot point release with Acrobat X we were told this was not happening and to look to CS6 at the end of 2011 for Acrobat X to be included.
Please remember that most of our clients are acquiring Acrobat as part of a Creative Suite and so do not have Acrobat X either (we regularly poll our students to see the penetration of new software releases) and are not looking to spend extra dollars on top of their suite purchase. We considered the separate upgrade path, but that would put us out of synch with the majority of our client base.
We are not seeking a free upgrade here, only the patch that Adobe technical support has told me is coming for Acrobat 9 (as recently as 14th Dec) – just don’t have any idea of the timeline.

PDFMaker issue with Excel

I'm experiencing an issue with PDFMaker when converting an Excel 2003 document. I have an image that is in the header of the Excel document. When I print in Excel it looks fine, but when I covert it to PDF it is much smaller. This seems to only happen when the Excel document is in "print to fit" mode. Does anyone have a fix?

Hi,
Typically, "print to fit" scales content.
Scaling an image at a value less than 100% will increase the image's effective resolution while reducing its size (x-y dimensions).
If the image must be of the original dimensions then avoiding "print to fit" may be called for.
Something worth a look over when output to PDF is from content having images.
Go into Acrobat's Preferences.
Select the Category "Convert to PDF".
Scroll through the supported file formats.
See it what you are using is listed. Select it. Often, there is a Edit button that can be used to configure the conversion to PDF.
Such things as downsampling and compression for black/white - gray scale - color.
Be well...

Acrobat Standard (9.4.6) - Issue: "Acrobat could not create a new PDF form"

I have Adobe Acrobat Standard (version 9.4.6). I am trying to create a form but when I start the form wizard, locate the document to convert and click next, I get an error message "Acrobat could not create a new PDF form." What's wrong? (I've used this feature before in Adobe Pro so I am familiar with the process but I am using Standard now). It's not letting me upload my document (an MS Word 2003 document). Please, someone, anyone, help! I think I got a bad batch of software here. Any suggestions? If it's hopeless, who do I call for a replacement if that's the case? Is this software under warranty?

Hello Michael,
Thank you for your email. The file I am trying to convert to PDF and create a form with is a MS Office Word 2003 file. It isn't any specific file; the issue happens every time. I type my text in the Word doc and then proceed to open Adobe Acrobat Standard and use the wizard to create a form from an existing file. I tried to repairing the software but it does not help. Any other suggestions? Is this version of software defective? I really need this feature. I look forward to your reply. Thanks.
Angela

PDFMaker failing Acrobat=7 XPpro Office=2003

Something happened yesterday and I am left with 2 of 3 ways to make a PDF file no longer working. Was working, now not
working. But with auto updates running who can tell if it was the OS, Adobe, or Office that dropped the ball.
Symptoms:
A) I can no longer use right-click to "Convert to Adobe PDF", I get the "Missing PDFMaker files. Do you want to run the
installer in repair mode?" modal dialog box.
B ) When I open Word my "Adobe PDF" menu at the top no longer contains any elements. "Acrobat Comments" has elements.
C) in Word selecting File / Print / Adobe PDF works and it does generate a PDF file that can be read elsewhere. I
understand that this uses Distiller.
Versions:
J) Adobe Acrobat Standard 7.0.9
K) Microsoft Office Word 2003(11.8202.8202) SP3
L) XP Pro version 2002 SP2
M) Microsoft Update reports "No high-priority updates for your computer..." as of 4/17/2008 11:31 PST
N) McAfee VirusScan Enterprise 8.501 Engine 5200.2160 DAT 5275.000 created April 16,2008
Diagnosis:
1) right-click on a word file
2) Convert to Adobe PDF
3) name sounds good, click Save
4) dialog box from Create Adobe PDF: (X) Missing PDFMaker files. Do you want to run the installer in repair mode? Yes
5) (Adobe Acrobat 7.0.9 is re-installed)
6) dialog box from Adobe Acrobat 7.0.9 Standard: You must restart your system.... Yes
7) right-click on a word file
8 ) Convert to Adobe PDF
9) name sounds good, click Save
10) dialog box from Create Adobe PDF: (X) Missing PDFMaker files. Do you want to run the installer in repair mode? No
11) Opened Word
12) noted no elements in Adobe PDF menu in Word
13) Help / About Microsoft Office Word
14) Disabled Items
15) addin: acrobat pdfmaker office com addin is on the list
16) selected it, clicked Enable, Close, Close Word
17) right-click on a word file
18) Convert to Adobe PDF
19) name sounds good, click Save
20) dialog box from Microsoft Visual C++ Debug Library: (X) Debug Error! Program: C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE abnormal program termination (Press Retry to debug the application)
I am completely dumfounded at this point trying to consider if I should debug Word, when suddenly I get
21) modal dialog box from Create Adobe PDF: (X) The Security level is set to High. Please run the application which created
this document, in the "Security Warning" dialog select the check box "Always trust macros from this source" and enable
macros created by Adobe Systems Inc.
22) not having much choice, I clicked on OK
23) I am still confronted by the Visual C++ error, so I clicked on Ignore
24) dialog box from Microsoft Visual C++ Cuntime Library: (X) Runtime Error! Program: C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE abnormal program termination OK
25) I checked my Word security level, it was low, and I was "Trust all install addons and templates" anyway.
26) consulted the Internet, selected workaround 6
27) Opened Word
28) Help / About Microsoft Office Word
29) Disabled Items
30) addin: acrobat pdfmaker office com addin is on the list
31) selected it, clicked Enable, Close
32) Tools / Macro / Security
33) set to High
34) click on Trusted Publishers tab
35) nobody was on the list
36) remove "Trust all installed add-iins and templates"
37) remove "Trust access to Visual Basic Project"
38) click OK
39) close Word
40) I determined that the PDFMOfficeAddin.dll file was located in C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office
directory
41) Start / Run
42) Typed regsvr32 "C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office"
43) Clicked OK
44) dialog from Regsvr32: (!) LoadLibrary("C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office") failed- The specified module
could not be found.
so the workaround did not include the name of the dll
45) clicked OK
46) Start / Run
47) Typed regsvr32 "C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office\PDFMOfficeAddin.dll"

48) dialog box from RegSvr32 (i) DLLRegisterServer in C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office\PDFMOfficeAddin.dll
succeeded. OK
49) clicked OK
50) started Word
I think I got a dialog about trusting Microsoft macros here.
51) Dialog box from Security Warning: "C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office\PDFMOfficeA..." contains macros by
Adobe Systems, Incorporated The security level is set to High. Therefore, you cannot enable macros from sources that you do
not trust.
feeling pretty good here
52) clicked Always tryst macros from this publisher.
53) clicked enable Macros
54) dialog box from Microsoft Visual C++ Runtime Library: (X) Runtime Error! Program: C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE This application has requested the Runtime to terminate it in an unusual way. Please contact the
application' support team for more information
55) clicked OK
word dies
56) started Word
57) Help / About Microsoft Office Word
58) Disabled Items
59) addin: acrobat pdfmaker office com addin is on the list
60) selected it, clicked Enable, Close
61) right-click on a word file
62) Convert to Adobe PDF
63) name sounds good, click Save
64) dialog box from Microsoft Visual C++ Debug Library: (X) Debug Error! Program: C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE abnormal program termination (Press Retry to debug the application)
I wait patiently for a few seconds and I get
65) modal dialog box from Create Adobe PDF: (X) The Security level is set to High. Please run the application which created
this document, in the "Security Warning" dialog select the check box "Always trust macros from this source" and enable
macros created by Adobe Systems Inc.
66) I clicked on OK
67) I am still confronted by the Visual C++ error, so I clicked on Ignore
68) dialog box from Microsoft Visual C++ Cuntime Library: (X) Runtime Error! Program: C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE abnormal program termination OK
69) Click OK
maybe I have a virus?
70) ensured that my VirusScan On access scan was disabled, bufferoverrun was disabled, access protection was disabled,
Autoupdate ran last night, then a nightly scan of all disks with nothing found
71) started Word
72) Help / About Microsoft Office Word
73) Disabled Items
74) addin: acrobat pdfmaker office com addin is on the list
75) selected it, clicked Enable, Close
76) Tools / Macro / Security
77) click on Trusted Publishers tab
78) two items, microsoft and Adobe are on the list.
79) change to "Trust all installed add-ins and templates"
80) change to "Trust access to Visual Basic Project"
81) click on Security Level tab
82) change to low (not recommended) level
83) close Word
84) right-click on a word file
85) Convert to Adobe PDF
86) name sounds good, click Save
87) dialog box from Microsoft Visual C++ Debug Library: (X) Debug Error! Program: C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE abnormal program termination (Press Retry to debug the application)
angry now I wait for a few seconds and I get
88) modal dialog box from Create Adobe PDF: (X) The Security level is set to High. Please run the application which created
this document, in the "Security Warning" dialog select the check box "Always trust macros from this source" and enable
macros created by Adobe Systems Inc.
From my co-workers I get the following suggestions:
W) "Gee, I have no problems in Linux"
X) "Have you tried Open Office?"
Y) "Try printing to the Adobe PDF printer, it uses Distiller"
I tried (Y) and it works.
-Thomas Harris

Issues Acrobat 9 Snow Leopard 10.6

One week ago I switched from PC to Mac, I bought an I Mac 27" and one of my first concerns was to upgrade from Acrobat Standard 9 - which I used in the Windows ambience - to Acrobat 9 Pro. I was kindly assisted in the trade in of my version by the Acrobat Store, but such a kindness did not reach the point of informing me that the program I was buying - Acrobat 9 Pro for Mac - was not compatible with the OS I had - needless to say, I declared which was myversion of Mac OS. The result is that I had many troubles with installing Acrobat 9 Pro and - as everybody knows - I have now a half-working program, which does not install a PDF printer and uses a secondary issue for allowing to create pdf files. The Adobe customer service, which I had to consult when trying to launch the program, showed quite an awareness of the problem, and it was from them that I got the suggestion which leads to have the documents saved as adobe pdf instead of using the virtual adobe printer.
The question is: why they do not inform the buyer who has Snow Leopard that he's going to purchase a half-useless program? Gentlemen of the Adobe company, do you believe that your suggestion to use an escamotage instead of using a full working program is worth 220 euros of upgrade from Acrobat Standard to Acrobat Pro? In wait of a kind answer, I remain
Yours Sincerely,
ag

I'm sorry you having Problems.
First you need to go to Disk Utilities (in Utilities folder) and Repair Permissions.
Next go to adobe.com > Support > downloads and look for the following Downlaods Adobe Pro (9.1 through 9.3.1) download them.
Now remove all of Acrobat including preferences and any adobe folders in the User Directory > Libraray > Application support. and any Preferences in: Username > Library > Preferences (for Adobe).
Now run each up date oldest first. Don't open Acrobat.
In between do run Disk Utility in-betwen
Now if you've manged to up date.
Acrobat 9.2 on OSX.6 (Snow Leopard) doesn't use the AdobePDF Printer.
TO create a PDF:
Go to Mac Print menu and chose PDF
Click on button and a menu should drop down and there should be a choice called Adobe Quality PDF
choose that to make your PDF:
Read information at this link:
http://indesignsecrets.com/acrobats-adobe-pdf-printer-replaced-in-snow-leopard.php
Hope this Helps.

I want to confirm a best practices issue - Acrobat XI Standard Forms used on an Apple OS - is this an issue?

I am creating forms in Acrobat XI Standard on a Windows 7 64 Bit machine. I am reports that the forms do not work and I am seeing screen prints where the fonts in the form fields are larger and displaced than those in the original form I created. This is happening on an Apple product. So is this an issue? I read a post from 2007 saying that it was. But is it still today and if so, is there a way to deliver a form that works in Windows and in Apple while using Acrobat XI?
Thanks

The issue is not just Mac Preview. You must, as a form creator, be aware that anyone getting a computer or tablet today will have a PDF reader, or several, and not Adobe Reader. Not unless they choose to get it, and you would need to give them a compelling reason to both install and work out how to use it. Readers people will have include
* Mac OS Preview (command and used in Safari browser)
* Windows Reader (with Windows 8)
* Chrome, Firefox (browsers with built in PDF viewers)
* iOS (iPad, iPhone) built in PDF (also Adobe Reader, while available, is very limited)
* Android (tablet, phone) built in PDF (also Adobe Reader, while available, is very limited)
* ChromeBook - built in PDF, no Adobe Reader app.
The hardest part is not geting people to install Adobe Reader, but to understand that, even if they have done so, that their browser probably doesn't use it.
Some PDF viewers ignore forms, some have limited forms support. The worst common one is Preview, as it appears to have form functionality, but it makes broken forms. Apple have no interest in fixing.

Having install issue: acrobat pro xi (trial)

I keep having problems installing acrobat pro xi trial version. Initially the error code I got was Error 16...after numerous re-install attempts the installation is interrupted and I am forced to hit "Finished" to exit from the install window. If I try to re-install the same thing will happen.
I have gone through the folder setting options and rebooted only to encounter the same issue over and over. Working on windows xp.
I want to try the acrobat cleaner: http://labs.adobe.com/downloads/acrobatcleaner.html
but I'm nervous that it will delete other Adobe software installs(CS4) on my computer.
Is there any hope?

Hi Monica,
I'd like to assist!
Error 16 ususally comes up due to insufficient user permissions.
Please follow the steps mentioned in the KB : http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html
Let me know if this helped!
Kind regards, Stacy

Missing PDFMaker-files - Acrobat 7.0 / Office 2010

Hi,
I have a problem to create PDF files from Office documents.
Acrobat Professional 7.1.0
Microsoft Office Professional 2010
I get the error message "missing PDFMaker files".
Office 2010 is a new installation. With my old Office 2003 I had no problems.
I tried to activate/deactivate the Office Add-ins and change the security options.
I tried to register the PDFMOfficeAddin.dll in my system32 folder (I can't register the other DLLs).
I tried to contact the telephone support, but my version is too old.
Does anyone know what I can do? Or do I need an update?
Thanks!

I had this problem on a Vista PC.
I only required Excel to work. but im sure its a similar process for Word etc.
I was still able to make PDF's with the 'Adobe PDF' printer function.
Click File
Click Options
Click Add-Ins
Select 'Acrobat PDF Maker Office .COM Addin'
From the Dropbox at the bottom select "Excel Addins"
- Click Go
- UN-SELECT Any Acrobat or PDFMaker listing
From the Dropbox at the bottom select "COM Addins"
- Click Go
- Check the box "Acrobat PDFMaker Office COM Addin" IS selected
- If NOT.. Click Add and browse to
"C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\PDFMOfficeAddin.dll"
- If your version is NOT 10.0 it will be a different folder ie 7.0 8.0 etc
From the Dropbox at the bottom select "Disabled Items"
- Click Go
- Make sure PDFMaker is NOT disabled
This fix may seem trivial however i spent a long time working on this problem.
I tried different versions
I manually removed Acrobat http://kb2.adobe.com/cps/400/kb400658.html
I updated Office
I played with Macro security settings in Office
I tried different PDF settings in Distiller
All of this did nothing.
Remove it from the Excel Add-in
Leave it in the COM Add-in
I had no problems with Windows 7. Just Vista
I hope this works for someone else too.

PDFMaker in Acrobat 9 Standard not working

I'm running Windows 7 x64 and have Acrobat 9 (updated through 9.4). In January, I downloaded a trial of Acrobat X, decided I didn't want it. I uninstalled it and still have 9. However (and I think this is when it began), the Create Adobe PDF function is not working - neither from Word and Excel nor from within Acrobat ("Convert from file"). In "About Adobe Plug-Ins", some are "Loaded", some are not and Convert2AdobePDF is not. When I try to run "Convert to PDF" from Outlook, Ouloook crashes.
I have been going 'round and 'round, repairing and installing, trying everything I can find via Google and have broken down in despair (unfortunately, I am not exaggerating). My Print to PDF is working but the resulting fonts are thin and anaemic.

Thank you, Bill, but I did try that (see above "I have been going 'round and 'round, repairing and installing..."). I run
repair, re-start and it still won't work and doesn't show as a loaded Plug-In.

Installation Issue - Acrobat 9 Pro Extended

I'm trying to install Adobe Acrobat 9 Pro Extended on a system that currently has CS4.
A9PE will not install saying that I have a more functional product already installed, then it terminates install.
What's up with that? Is there a way I can still install the product?

No, you can simply uninstall the Acrobat Pro component from CS4, leaving the rest of Creative Suite intact.
Go to Control Panel > Add/remove Programs, select Adobe Creative Suite and click "Remove" - the components you've got installed will show as checkboxes, so you can choose to uncheck just Acrobat (do not tick the "deactivate" box!). Once that's done, the installer for APEX9 should be perfectly happy.
Note that although many CS4 applications read and write PDF files, none of them use Acrobat to do it - so swapping out the bundled copy for a point product, even a different version, won't have any effect on things like InDesign or Illustrator.

Printing issues Acrobat Pro 9.5x

Suddenly Acrobat Pro 9.5x (Windows XP) won't print anything except B&W. Greyscale & color images are converted into solid black blocky bitmaps. Color text prints as black.
Xerox Phaser 6280DN (Color Laser) only affected on Win XP only. The PDF will print correctly on another printer (Brother 6490CW)
Same PDF will print correctly if printed from Illustrator CS4
Problem is recent: may have occured after installing an Epson Artisan 50 printer driver (not certain about this)
Problem does not occur printing in Acrobat 9.5x from Macs on same network
Printer test pages are normal & printing from other applications is normal
Troubleshooting steps taken (nothing works)
Uninstalled Epson Artisan 50 printer driver
Updated Acrobat to 9.5.2
Uninstalled/reinstalled Xerox Phaser Postscript driver
Updated Xerox Phaser firmware
Cosmic rays must have hit some part of the Acrobat print engine. It as though Acrobat is applying some extremely heavy compression to all greyscale & color images. I've looked at all the preferences & cannot find anything unusual.
Reinstalling Acrobat will mean reinstalling all of CS4 right? Uggh...
Thanks,
Felicia

I can't believe how simple this answer is, and that if fixed my problem completely. My problem wasn't printing but that I couldn't see large portions of documents. If the document was totally from a scan, nothing would show. At the same time, the same document would open fine in Acrobat Reader or WordPerfect.
I had tried Repair twice. No change. In looking for the mythical (but non-existent!) "reset all Acrobat settings to default"), I found this page. I checked the View Large Images box and bingo, my problems were over. I have no idea how it got unchecked (my cat?).
Anyway, thanks.

Issues Acrobat Pro 9 and Word XP(2002)

We installed Acrobat Pro version 9 a couple of weeks ago, and began experiencing problems with a couple of our VB.NET apps that invoke Word 2002. Basically, it appears that the presence of Acrobat Pro 9 causes Word 2002 to stop interacting with some VB commands. These same VB.NET apps function without incident under Acrobat Pro version 8.
We are running Acrobat Pro version 9.1.3 and Word XP(2002). The VB.NET apps were developed using Visual Studio 2005 version 8 and .NET Framework version 2. We are using Windows XP Professional SP3.
The specific error message being generated by the .NET apps is:
Unable to cast COM object of type 'Word.ApplicationClass' to interface type 'Word._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00020970-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).
The error is thrown when the app attempts to open a Word document.
Has anyone encountered this problem? Do you know of any web sites I could check that could possibly help out?
Thanks!

Please post in the SDK forum.

Help with browser issue - Acrobat Pro default for PDF

Hello,
I have Acrobat Pro CS3 set as default for reading pdf's, because I often have to edit the pdf's I open. This works fine with pdf's I open from disk.
However, it seems that somehow Acrobat Pro has taken over as default for opening pdf's inside browsers as well. My plugins list in FF shows "Adobe Acrobat 9.1.0.163 Adobe PDF Plug-In For Firefox and Netscape". Whenever I navigate to a page which is a pdf, the entire Acrobat Pro external program opens, displaying a blank page and an error message popup - when I click OK on the error, the application closes and the pdf opens in the browser window - sometimes this requires several tries before it opens in browser.
Here is an image showing the error message and the FF plugin installed: http://terraffirma.com/images/PDF-error.jpg
I have Reader 9 installed on system, and I am downloading Reader 10 just to see if a reinstall will correct this.
Any suggestions on how to set system up with Acrobat Pro as default for opening pdf's from disk, and having browser directly use a plugin?
Thank you.

Thanks Chris - That did EXACTLY what I wanted it to do.
I was able to create a button that prompts the user to save the form, then it hides the price fields, then it flattens, then it e-mails the form. The order was important since I wanted the salesperson to be able to save the "not-flattened" form.
James

Updater issue - Acrobat 8.0 Standard

After re-installing Acrobat 8.0 on a Windows 7 computer, I get the following error message:
"Please note that updates for the following products cannot be determined at this time: Adobe Updater"
Do you know a way to get the program to update?

Many people sem to have this problem and for most, rebooting does not solve it.
I have this problem, too. I'm on Acrobat 8 and Windows XP.
Usually this works for me:
- deleting the acrotray process (ctrl alt dl, select processes, sort alphabetically, delete acrotray)
- deleting the Flexnet file (_00080000_tsf.data in FLEXNET folder - probably at C:\Documents and Settings\All Users\Application Data\FLEXnet).
Sometimes it doesn't.
When it doesn't, I go into MS-Word, open a random doc and click on the PDF icon on the toolbar (this bypasses the PDF-writing method which uses your printer setup/drivers). Somehow, this works fine and the PDF is created.
I then go to the original doc I wanted to create, in any app, and use the printer (ie 'control p') driver to write the PDF - the method that had originally failed. The PDF then writes no problem. This always fixes it.
If this doesn't work, there are multiple (and some very complex) fixes suggested by Adobe in the Help section online - search for 'Adobe 8 activation error'. Hopefully the above may help.
Hope this helps - but users seem to all have different configurations and different fixes.

Pdfmaker issue (acrobat 8)

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