Pdfmaker not working in word 2007

Hi guys
I'm an IT Technican in college. A guy in marketing department has problem with pdfmaker add-in in office word 2007.
I logged in as administrator and there was pdfmaker button in word 2007, but when he logged in, he doesnt have the pdfmaker button in word 2007.
i checked addin tool, on his account, his is disabled but whenever i try to enable it.
the message comes up saying -
"this addin is installed for all users on this computer, and can only be connected or disconnected by an administrator"
BUT on my account (administrator) the addin is already enabled.
what even more strange. on his account, rest of office 2007 applications (excel, powerpoint etc) have the pdfmaker button, but not word 2007.
how to fix the problem?
adobe is fully up to date.
cheers
wesley

Disable settings in Office are per user basis, so it can happen that it is disabled for the user and not for you.
How did you try to enable it ? did you use the dialog that comes up by Word Options>Add-ins>Disabled Items>Go

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Hi , Welcome to the HP Forums! It is a superb place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More How Do I Find My Model Number or Product Number? I understand that your keyboard is not functioning correctly. I am not sure what your exact model of notebook is, as when I did a search I got multiple results. Here is a link to HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 7). If that has not helped, you can try a restore back to when it was working correctly.HP PCs - Using Microsoft System Restore (Windows 7) You could also try restoring the original keyboard driver from the recovery manger.HP PCs - Using Recovery Manager to Restore Software and Drivers (Windows 7) Next would be to do a full recovery back to factory.HP PCs - Performing an HP system recovery (Windows 7) You will have an option to backup your personal files during the recovery. If you have not done one yet, now is a good time.HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7) At any time you can opt to contact HP support for assistance. Please contact HP support at Contact HP Support To say thanks for responding please click the thumbs up icon below. If this resolved your difficulty please tell people by choosing solution provided. Good Luck!

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