PDFs not rendering properly with hpeprint or AirPrint

Both my iPhone 4 and my iPad 2 connect to my LaserJet Pro 400 color MFP M475dn (connected via ethernet cable to an Apple Airport Extreme) and print most things just fine. However, when I use either hpeprint or Apple AirPrint options to attempt to print, PDFs are NOT rendered properly... the graphic logos appear ok on a PDF document, but text is a complete, incomprehensible mess. I have the latest firmware and software. Any ideas? Despite all the latest firmware and software, could it be a driver issue?Thanks in advance.

Hi CTU_Agent,
Your LaserJet Pro 400 color MFP M475dn is a commercial product. I suggest posting in the forum for HP Business Support for a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope you find the help you need;
RobertoR
Remember ▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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