PDFs that cause Digital Editions to crash/PDFS that show no content...

I've been happily using Digital Editions with lots of my PDFs and have been very pleased with the first version of this product. However, I've run into two issues that I was hoping someone could help me with...
1) I've found a PDF that causes Digital Editions to just crash when you try to view it. The PDF is InfoQ's free version of "Getting Started with Grails" (downloadable at http://www.infoq.com/resource/minibooks/grails/en/pdf/grails-getting-started.pdf if you register). The PDF is secured so it can't be printed. I loaded this into Acrobat Reader 8, no problem. I loaded it into Digital Editions, opened it, got a blank page. Tried to go to page 2, Digital Editions quits with the Windows standard dialog "Digital Editions has encountered a problem and has closed".
2) Some older PDFs (such as O'Reilly's free X Windows books) import but show no content at all (every page is blank). They work fine in Reader 8.
Has anyone else run into this or found a solution? I'm using Digital Editions 1.0.467.
Mark Davidson

dang! you're right. It does crash. I have logged a bug and we will fix it for the next release. The blank files may well be JPEG2000 images, which we do not yet support.

Similar Messages

"PDF for Digital Editions" is not PDF; I asked a refund

I bought my first two books from ebooks.com (format : "PDF for Digital Editions"), costing more than $150. At the time of purchase, I knew nothing about ADE but I knew about .pdf files, I knew they could be read on my iPad and I assumed that PDF meant PDF. However, after the purchase, after installing ADE and downloading one of the book, I realized I could only read it on my desktop (what good is that?). Worse, the book file extension is .pdf and even my computer thinks it should be readable by Acrobat Reader but it does not open. I therefore cannot read it on my iPad; these books are useless to me. Bottom line, "PDF FOR DIGITAL EDITIONS" IS NOT PDF. This is not clearly stated by ebooks.com prior to purchasing the book.
I honestly feel this is misrepresentation by both Adobe and ebooks.com of the name "PDF". I asked ebooks.com for a full refund and I also want other ADE users to know about this. Adobe should either make ADE available to all platforms (like the Acrobat Reader) or stop using the name "PDF" and the extension ".pdf" for ADE files.

This is also compounded by the use of the ePub file format from other e-book resellers. I can't help but wonder if this was done intentionally to hurt Apple's iPad since it advertises that the iBook reader supports the ePub standard. The problem is that Adobe's Digital Edition ePub is anything BUT standards based.
For all e-book customers - research the .pdf/epub format your reseller uses to determine if it is indeed an Adobe crippled product before purchasing - especially if your intent is to read it on an iPhone or iPad.

I have a PC desktop and an iPad. I have a large library of PDF documents on my desktop that I would like to sync with my iPad. I would like to be able to download new PDF's and make edits on existing PDF's on either device and have those edits and new P

I have a PC desktop and an iPad. I have a large library of PDF documents on my desktop that I would like to sync with my iPad. I would like to be able to download new PDF's and make edits on existing PDF's on either device and have those edits and new PDFs synced to the other device. I would also like to have my library available on the iPad even if there isn't a wifi connection (i.e., not on the cloud). Is that possible. I don't mind if I have to purchase a separate product or a product upgrade ect.

You can't use an external hard drive like you would with a computer.
You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
When you first connect the USB flash drive, you will only see thumbnails of the pics on the iPad; you have to import the pic file to see the full size. With your large library of pics, you will have to do this repeateably and then delete pics so you don't exceed your memory capacity.
 Cheers, Tom

Kobo APP download Docs, PDF's Kobo said to convert the PDF using Adobe Digital Editions, then I'd be able to upload to the Kobe APP via iTunes. Where is File Sharing under the Apps tab located?

I've uploaded my PDF to Adobe Digital Editions, but can't find where on iTunes to select file sharing under the Apps Tab... as specified in the instructions in the Kobo APP for the iPhone... and a rep from Kobo told me it was possible.

For future questions, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with an issue if you ask in the general iTunes forums.
Regards.

Can you print to PDF with Adobe Digital Editions?

I have Adobe Acrobat Professional 8.0 on a PC I use at school. I am able to print documents to Adobe PDF and create them into a PDF by choosing Adobe PDF instead of a printer.
I have purchased an eBook that opens in Adobe Digital Editions. The book allows unlimited printing.
Is it possible to print parts of the book to PDF and create a PDF instead of printing the pages out onto paper?
Thank you.

No, this is expressly disallowed. If you think about it, that would allow you to circumvent the DRM protection and the publishers therefore forbid this.

ACSM files cause Adobe Digital Editions to crash

So, I've been reading these forums trying to find an answer, but I haven't read about someone with the same problem. (If you know of a discussion where a solution was already posted, please link me if possible.) So, I decided to post this issue and see if anyone has some ideas about what to do.
I'm running OS 10.6.8 and the most recent Adobe Digital Editions. ADE can open/download some acsm files perfectly fine. However, for many, the application unexpectedly quits as soon as I try to open the acsm file. I know it's not the file, since I can send the file to someone else who uses the same computer and ADE version, and he can open the acsm just fine. I also know it's probably not ADE itself or my connection/firewall/etc., since I can open/download other acsm files perfectly fine. However, there seems to be a large number of acsm files that simply won't work for me and cause ADE to quit unexpectedly. Like I said, these same files work for someone else running the same version of ADE. Where should I look for the problem? These are not public library books. I do research at a graduate school, and these are ebooks that my school has paid for (the tech people there have been unable to help me). The person I sent the acsm files to test is not part of the institution, and yet he can still open the acsm files that I downloaded but can't open. So, I don't think it has to do with authorization either.
Does anyone have some trobleshooting suggestions beyond what I've just enumerated? Yes, I have uninstalled it and redownloaded it several times, along with essentially every other suggestion I've read on the forums, and still, many acsm files simply cause ADE to unexpectedly quit. If someone really wants, I can paste the entire error message that's given when it unexpectedly quits.
Thanks for any help.

I have the 4.0.3 version and when i open the ACSM I get the "fulfilling license" window and then it crashes. i have uninstalled, reinstalled, authorized & deauthorized ADE. I tried to use my Overdrive account ID to authorize ADE, but when i downloaded a book, i got an error message so i deauthorized and authorized under my ADE. i have a mac with OX SY Yosemite version 10.10.2 .
Process:               Adobe Digital Editions [12973]
Path:                  /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier:            com.adobe.adobedigitaleditions.app
Version:               4.0.3 (1)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Digital Editions [12973]
User ID:               501
Date/Time:             2015-02-20 10:33:19.660 -0500
OS Version:            Mac OS X 10.10.2 (14C109)
Report Version:        11
Anonymous UUID:        12261240-CB1F-1125-6265-AEEA6B04C483
Sleep/Wake UUID:       9E40FE2A-46A7-4649-A29D-12D9E6739466
Time Awake Since Boot: 220000 seconds
Time Since Wake:       3500 seconds
Crashed Thread:        0 Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
    __TEXT                 0000000102350000-0000000102bbc000 [ 8624K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.adobedigitaleditions.app 0x00000001025e63a9 DRMDecryptor::MakeFilterContext(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 355
1   ePub3.dylib                   0x000000010362eebb ePub3::FilterChainSyncStream::FilterChainSyncStream(std::__1::unique_ptr<ePub3::ByteStrea m, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>) + 339
2   ePub3.dylib                   0x00000001036312fb std::__1::shared_ptr<ePub3::FilterChainSyncStream> std::__1::shared_ptr<ePub3::FilterChainSyncStream>::make_shared<std::__1::unique_ptr<ePub 3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>&>(std::__1::unique_ptr<ePub3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&&&, std::__1::shared_ptr<ePub3::ManifestItem const>&&&) + 125
3   ePub3.dylib                   0x000000010362fffd ePub3::FilterChain::GetSyncFilteredOutputStreamForManifestItem(std::__1::shared_ptr<ePub3 ::ManifestItem const>) const + 437
4   ePub3.dylib                   0x00000001035e564a ePub3::Package::SyncContentStreamForItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 270
5   ePub3.dylib                   0x00000001035f5f9a ePub3::ManifestItem::ReferencedDocument() const + 176
6   ePub3.dylib                   0x00000001035d82b0 ePub3::PackageBase::NavTablesFromManifestItem(std::__1::shared_ptr<ePub3::PackageBase>, std::__1::shared_ptr<ePub3::ManifestItem>) + 118
7   ePub3.dylib                   0x00000001035e03c7 ePub3::Package::Unpack() + 26647
8   com.adobe.adobedigitaleditions.app 0x0000000102683362 BookContainer::OpenFile(ePub3::string const&) + 2222
9   com.adobe.adobedigitaleditions.app 0x0000000102683c2f BookContainer::OpenContainerForDRMModule(ePub3::string const&) + 43
10 com.adobe.adobedigitaleditions.app 0x00000001025e5029 DRMModule::ProcessFile(ePub3::string const&, ePub3::launch) + 1007
11 ePub3.dylib                   0x00000001035baefb ePub3::ContentModuleManager::LoadContentAtPath(ePub3::string const&, ePub3::launch) + 793
12 ePub3.dylib                   0x00000001035d2f7c ePub3::Container::OpenContainer(ePub3::string const&) + 68
13 com.adobe.adobedigitaleditions.app 0x00000001024c717f dpdoc::Document::getPackageProps(char const*) + 311
14 com.adobe.adobedigitaleditions.app 0x00000001024018b2 _reader_create(char const*, RECORD_TYPE, void**, char*, unsigned int*, signed char) + 220
15 com.adobe.adobedigitaleditions.app 0x000000010235c554 +[Reader createReaderHandle:type:readerHandle:errorString:] + 104
16 com.adobe.adobedigitaleditions.app 0x000000010236c012 -[MainWindowController openBookInReadingView:errorString:] + 184
17 com.adobe.adobedigitaleditions.app 0x000000010236c379 -[MainWindowController onReadInMainWindow:] + 264
18 com.apple.CoreFoundation       0x00007fff8be63cdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
19 com.apple.CoreFoundation       0x00007fff8bd55244 _CFXNotificationPost + 3140
20 com.apple.Foundation           0x00007fff8443ec31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
21 com.adobe.adobedigitaleditions.app 0x0000000102392bd4 -[FulfillmentTaskManager onLibraryItemDidAdd:] + 97
22 com.apple.CoreFoundation       0x00007fff8be63cdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
23 com.apple.CoreFoundation       0x00007fff8bd55244 _CFXNotificationPost + 3140
24 com.apple.Foundation           0x00007fff8443ec31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
25 com.adobe.adobedigitaleditions.app 0x0000000102361699 -[LibraryViewController onRecordAdded:recordHandle:] + 488
26 com.adobe.adobedigitaleditions.app 0x000000010236cb76 -[AppDelegate onCallBack:param1:param2:] + 209
27 com.adobe.adobedigitaleditions.app 0x00000001026741dd dplib::LibraryImpl::itemSaved(uft::sref<dplib::ContentRecordImpl> const&) + 239
28 com.adobe.adobedigitaleditions.app 0x00000001026760ad dplib::WriteFileCallback<dplib::ContentRecordImpl>::invoke(dp::Unknown*) + 47
29 com.adobe.adobedigitaleditions.app 0x000000010247f792 dpio::FileWriter::bytesReady(unsigned long, dp::Data const&, bool) + 408
30 com.adobe.adobedigitaleditions.app 0x000000010247a237 dpio::DataStream::requestBytes(unsigned long, unsigned long) + 121
31 com.adobe.adobedigitaleditions.app 0x000000010247a182 dpio::DataStream::requestInfo() + 158
32 com.adobe.adobedigitaleditions.app 0x000000010247f3e9 dpio::FileWriter::write(dpio::Partition*, dp::String const&, dpio::Stream*, dp::Callback*) + 147
33 com.adobe.adobedigitaleditions.app 0x0000000102673e10 dplib::LibraryImpl::saveContentRecord(dplib::ContentRecordImpl*) + 964
34 com.adobe.adobedigitaleditions.app 0x0000000102670fa9 dplib::LibraryImpl::saveDirtyContentRecords() + 107
35 com.adobe.adobedigitaleditions.app 0x000000010247b108 dptimer::MultiplexedTimerProvider::timerFired(dptimer::Timer*) + 74
36 com.adobe.adobedigitaleditions.app 0x00000001023f9f3f -[TimerHandler timerFireMethod:] + 45
37 com.apple.Foundation           0x00007fff844a2db3 __NSFireTimer + 95
38 com.apple.CoreFoundation       0x00007fff8bdfab64 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
39 com.apple.CoreFoundation       0x00007fff8bdfa7f3 __CFRunLoopDoTimer + 1059
40 com.apple.CoreFoundation       0x00007fff8be6ddbd __CFRunLoopDoTimers + 301
41 com.apple.CoreFoundation       0x00007fff8bdb7288 __CFRunLoopRun + 2024
42 com.apple.CoreFoundation       0x00007fff8bdb6858 CFRunLoopRunSpecific + 296
43 com.apple.HIToolbox           0x00007fff8c95daef RunCurrentEventLoopInMode + 235
44 com.apple.HIToolbox           0x00007fff8c95d86a ReceiveNextEventCommon + 431
45 com.apple.HIToolbox           0x00007fff8c95d6ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
46 com.apple.AppKit               0x00007fff87e79f81 _DPSNextEvent + 964
47 com.apple.AppKit               0x00007fff87e79730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
48 com.apple.AppKit               0x00007fff87e6d593 -[NSApplication run] + 594
49 com.apple.AppKit               0x00007fff87e58a14 NSApplicationMain + 1832
50 com.adobe.adobedigitaleditions.app 0x0000000102351604 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x00007fff87e0c232 kevent64 + 10
1   libdispatch.dylib             0x00007fff908fba6a _dispatch_mgr_thread + 52
Thread 2:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib         0x00007fff87e064de mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fff87e0564f mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff8bdb7b34 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff8bdb6ffb __CFRunLoopRun + 1371
4   com.apple.CoreFoundation       0x00007fff8bdb6858 CFRunLoopRunSpecific + 296
5   com.apple.CFNetwork           0x00007fff8a17bc80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6   com.apple.Foundation           0x00007fff844a490a __NSThread__main__ + 1345
7   libsystem_pthread.dylib       0x00007fff8c115268 _pthread_body + 131
8   libsystem_pthread.dylib       0x00007fff8c1151e5 _pthread_start + 176
9   libsystem_pthread.dylib       0x00007fff8c11341d thread_start + 13
Thread 3:
0   libsystem_kernel.dylib         0x00007fff87e064de mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fff87e0564f mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff8bdb7b34 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff8bdb6ffb __CFRunLoopRun + 1371
4   com.apple.CoreFoundation       0x00007fff8bdb6858 CFRunLoopRunSpecific + 296
5   com.apple.AppKit               0x00007fff87fdd33b _NSEventThread + 137
6   libsystem_pthread.dylib       0x00007fff8c115268 _pthread_body + 131
7   libsystem_pthread.dylib       0x00007fff8c1151e5 _pthread_start + 176
8   libsystem_pthread.dylib       0x00007fff8c11341d thread_start + 13
Thread 4:: com.apple.CFSocket.private
0   libsystem_kernel.dylib         0x00007fff87e0b3fa __select + 10
1   libsystem_pthread.dylib       0x00007fff8c115268 _pthread_body + 131
2   libsystem_pthread.dylib       0x00007fff8c1151e5 _pthread_start + 176
3   libsystem_pthread.dylib       0x00007fff8c11341d thread_start + 13
Thread 5:
0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
Thread 6:
0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
Thread 7:
0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
Thread 8:
0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff5d8a81d8 rbx: 0x00007fff5d8a82a0 rcx: 0x00000000000186ee rdx: 0x00000000000186ed
rdi: 0x0000000000000000 rsi: 0x0000000000000008 rbp: 0x00007fff5d8a8270 rsp: 0x00007fff5d8a81a0
   r8: 0x0000000000000000   r9: 0x0000000000000000 r10: 0x00000000000130c0 r11: 0xffffffffffffff40
r12: 0x00006080001c6378 r13: 0x0000608000223d60 r14: 0x0000000000000670 r15: 0x0000000000000000
rip: 0x00000001025e63a9 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU:     1
Error Code:      0x00000004
Trap Number:     14

How to transfer PDF book into Digital Editions library?

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How?

I am working on a similar issue. I can get the PDF into Keynote using Acrobat Pro (very expensive) I am usingit on a Mackbook Pro Retina. the issue I am having is that the PDF shrinks to fit the PDF to the slide and when it does that it changes the word placement. It stays in the same colum but part of the word is on top and the rest of it is below the top. I have to spend some more time on it. I don't think that you will be able to do what you want with the ipad? The Ipad and the Imac are two different programs with the full program on the Imac.

How to use pdf annotation data generated by Digital Edition to different Pdf reader?

Hi,
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HI,
Try this Standard program
RSTXLDMC --> Uploading TIFF Files to SAPscript Texts
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Ain't supposed to do that - and doesn't in a lot of installations.
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All of these factors will be important to answering your question. If
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==============

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http://www.adobe.com/solutions/ebook/digital-editions/download.html
Some of the crashes have been fixed in this release.
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Simple AS3 code that causes 10.2 to crash

Very simple code that causes flash 10.2 to crash on all platforms.
<?xml version="1.0" encoding="utf-8"?>
<s:Application xmlns:fx="http://ns.adobe.com/mxml/2009" xmlns:s="library://ns.adobe.com/flex/spark" xmlns:mx="library://ns.adobe.com/flex/mx" minWidth="300" minHeight="200">
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                         case 1: msg = "Crashes!"; break;
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</s:Application>

hkudo wrote:
mike_brewer,
Thank you for reporting the bug. We will take a look at this bug asap.
thanks,
Hitomi
FP/AIR team
Hi Hitomi
Thank you! Finally someone is looking into this.
I have also submitted a bug report on your site about this issues.
Currently for the developers there is a simple workaround; which is to wrap the switch statement that uses a rest parameter in a try/catch. This
prevents the crash even though the catch statement is reached!
I have also have another forum post that goes into more detail about this :
http://forums.adobe.com/thread/795395?tstart=0
Regards Michael

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In testing the digital magazine I created I found that if I don’t allow a video to play through all the way and click a button to navigate to another article while it’s playing it will crash the magazine and the user will have to start over. Has anyone run into anything like this? Total videos for the article (separate pages for each) total around 105 MB.
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~Todd

If you shift the top black layer even slightly it clicks and turns off in an instant. I noticed that it's in the right direction that it usually does this.

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As I click on the pdf file, it leads me to an adobe website...
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Daurig.

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Look up on Google: Microsoft Answers. when you go to sight create an account (free) then sign into the PC section and go to either the Word, Excel, or Power Point forum (dpends upon what application your asking for). ask your question Ther are sveral Sharp people that can answer. Read all the information. If you see any with the letters under their MVP (Micrsoft Valuable Person) give highest weight to their answers. Next any people with MCC asociated with their names also take into consideration. Then if their answers don't help try advice from average people. Please be sure to go back Mark answered, and check which item is the answer or helpful. MS actually uses thes marks to Grade the MVP's and MCC's. BTW on the Mac Groups which is separte section altogether, I'm listed as a MCC. And Moderator will move questions to proper groups say if a Mac User stray's into a PC Group or vice versa. They realize That PC Users and Mac users have nothing in common and to preven issues they are segregated for their own good. (Unlike a certain companies forums that shall remain nameless).

PDFs that cause Digital Editions to crash/PDFS that show no content...

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