PDFs with active hyperlinks become disabled when opened in a browser

I created pdfs with hyperlinks from Indesign CS6, and they work when opened in Acrobat. However, my client uploaded them to their website and had the pdfs open from within the browser. Then, all hyperlinks become disabled. Is there any way to force them to stay active when opened in the browser on their website, or do they have to make them "downloadable" pdfs?
Thanks.

"Preview in Firefox" means all PDF files are processed through and rendered by the Firefox PDF viewer.
As you have noted this in-built PDF viewer is somewhat less than ready for prime time (similarly with the in-built PDF viewers available with other contemporary browsers).
Eventually these browser vendors may deploy something that actually has some greater measure of ISO 32000 compliance.
Until then always configure all browsers used to make use of what is provided with an install of Adobe Reader or Acrobat.
Be well...

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randallto wrote:
There was another setting in bois I found that required scrolling in the bios screen. Tricky to find with no mouse.
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Den 25/08/2014 kl. 20.39 skrev Sabian Zildjian <[email protected]>:
adobe reader installer freeze with out downloading Adobe Reader when opened?
created by Sabian Zildjian in Enterprise Deployment (Acrobat and Reader) - View the full discussion
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Workaround for 1 Spot Color in Gradients (Converts Spot Color located in Gradient to CMYK – all other Spots stay intact)
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Workaround for 2 Spot Colors in Gradients (Converts Spot Colors located in Gradient to CMYK – all other Spots stay intact)
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Go to Tools > Print Production > Convert Colors
Object Type: Smooth Shade (this tells Acrobat to hone in on Gradients only)
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Check Embed next to Conversion Profile (should be SWOP)
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Please try this and let me know if you have any questions! I'm always looking for new problems to solve! Good luck!
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PDFs with active hyperlinks become disabled when opened in a browser

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