PDFs with password security will not open on Blackberry tablet

I'm  a designer, pretty clued with everything Mac based. I put password security on PDFs sent out to clients to restrict editing, theft of images, maps, high resolution printing etc.
However, they won't open on Blackberry tablets, if they do, they show as blank, grey pages. The same PDFs without secuity will open. Client tells me he is using up to date Adobe Reader. To be clear, I do not create a password requirement for opening the PDFs, just to restrict editing etc.
Any ideas?
Thanks

I've had this same exact problem quite often ever since the update to version 7.6.2.9 on Windows Vista Home Premium. The only solution I have found is to go into Task Manager and find the two I-Tunes processes that are running and END those two processes. I don't know what other problems doing this could cause and it is VERY annoying! It might be a good idea to reboot after fixing it. I hope this gets fixed soon.
Maybe this Apple's way of punishing me for not installing Safari

Similar Messages

  • Pdf and vector files will not open in Adobe Illustrator after Yosemite Update

    I updated my OS on recommendation from apple. Pdf and vector files will not open in adobe illustrator now. Am i using the latest OS?

    Linda Feltner wrote:
    > I cannot import or open vector files in Freehand 10. I
    just get large
    > Xs instead of the image. I have a MAC OS 10.3.9,
    Freehand 10. I'm
    > trying to import some small files that are either .ai or
    .eps files
    > (all are vector) that open fine in Illustrator 10 (so I
    know they
    > work), but I can't use them in that program. I've tried
    adjusting in
    > Freehand Preferences the 'convert editable EPS files" ,
    on and off. I
    > tried adjusting the 'Embed...." selection on and off.
    Can anyone tell
    > me what thing I'm doing wrong. I have two files, they
    are map
    > boundaries, that need to scale and adjust their color
    and line width
    > over an aerial map. This can't be difficult, but I must
    be
    > overlooking something. Many thanks in advance. Linda
    >
    Freehand can't convert EPS files into editable vectors. I
    usually run
    EPS files through Illustrator and then into Frehand. If you
    don't have
    Illustrator you can convert the EPS into a PDF and that
    Freehand will
    sometimes convert into editable vectors (though it does
    involve a lot
    more clean up than going through Illustrator.)

  • I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

    I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

    Perhaps something here will help:
    http://support.apple.com/kb/TS1421
    Regards.

  • PDF, with electronic signature, will not save. In Finder it's nowhere, tried multiple times..

    Started in Preview to save...but PDF, with electronic signature, will not save. In Finder it's nowhere, tried multiple times.

    I am having the same problem with signatures.  I am including a form in a pdf portfolio to collect signatures from different users who have Reader.  I make sure that features have been extended for reader. Most of the time they are okay.  But every once in a while (at least one every two weeks) I get a user telling me they can't sign.  No message or error of any kind, just a quick blink but no signature.  As a work-around I've had to save a copy and re-extend features.  This can be time consuming when there are a few documents I need to circulate.  Please advise.

  • I often get emails with attachments that will not open with my mac. Is there any free software to help this

    I often get emails with attachments that will not open with my mac often a small ? will show. How do I open these

    What kind of attachment? Post an example file name.

  • Safari 5.1 is not working with Lion. Will not open any websites. Solutions?

    Safari 5.1 is not working with Lion. Will not open any websites. Solutions?

    http://support.apple.com/kb/TS1920

  • Password manager will not open

    password manager will not open in Firefox 4.0.1

    Benn, your password is not what you think it is.
    This is common for users who might have some numbers or UPPER case characters in their password, you might think your pressing the ALT key for a second number, but your're not.
    For example, if you think your password is '1234', you press ALT + 1234, and the password could really be '1ers'. Look at your device keyboard and see what I mean.
    If you can figure that out, you'll be good to go.
    If you can't, go reset your password on the device to something very simple all lower case letters for now, like tgfr' and then connect to the DM ok.
    But your mistake is a common one for people who never plug their device into the Desktop, and all of sudden the password doesn't work.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • PDF e-mail attachment will not open after FF update

    FF 31 and/or 32
    Outlook or GroupWise fat client
    PDF attachments
    After FF updated PDF's were re-associated with FF not the installed PDF program. Used Windows to re associate PDF's to PDF program. No problem, all PDF's open in PDF program UNLESS the PDF is an attachment in an e-mail.
    Open e-mail fat client (doesn't matter the client) try and open the PDF and user gets message stating there is no program associated with attachment. Yet, all PDF's still open with correct PDF program as long as they are not in the e-mail. Now here's the really weird part.....
    If there are two or more PDF's attachments in the same e-mail the first one will not open but the second, thirds, etc attached PDF's will open with the correct PDF program.
    The only temporary solution I have found is to uninstall FF, re-install it and for a 1/2 day the issue goes away. I have not figured out the trigger that resets the issue.
    FF is my go-to browser, but since v 31 this has been happening and if it keeps up, I'm switching to Chrome.
    Come on Tech Support, help us out with this issue.

    Sorry you're having this problem. I think it was previously reported only by Windows XP users.
    When you reinstall, were you making Firefox your default browser? Some users have reported that ''not'' making Firefox the default browser was an effective workaround.
    However, you may have success with this approach, suggested by a user in another thread, which appears to more thoroughly update the Windows registry:
    # Open Adobe Reader / Acrobat
    # Edit->Preferences
    # In the Categories column click 'General'
    # Near the bottom of the page click the button marked 'Select Default PDF Handler'
    # In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
    # A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
    Does that resolve the issue for you?

  • PDF files on FTP will not open correctly

    Our PDF files open fine from local hard disks, and http locations.  However, We are having trouble opening PDF files from a FTP server.  After double-clicking on the file, the Adobe 'grey' background loads, and nothing else.  At first time it opened fine in all computers, but afterwards it will not open. If we download the files from the server, the same file opens fine. We have tried in different OS like XP, Windows 7, windows 8 with different browsers. same problems occurred.
    In all cases, the installed adobe reader was Adobe Reader 9 and above(9, 10&11). After we got one solution that to disable "Protected mode" in reader settings. If we disable protected mode, it is fine.
    But the issue is, we have to provide those PDf files to our customers through our website. So we cannot disable it in customer's pc. Any alternate solution for this problem?
    Why this problem occurs? How we can overcome from this error?

    I cannot reproduce this problem with Reader 11.0.2 in Firefox 20.0.1 or IE8 on Windows XP (Protected Mode enabled).
    The document I am accessing is ftp://ftp.adobe.com/pub/adobe/acrobatreader/win/5.x/enu/reader.pdf
    I have no problems access it mutliple times.

  • Phase One files shot with C1 4 will not open with ACR

    Hi, files shot with Capture One 4 will not open with ACR nor DNG. Extension is set to .TIF but only the small preview opens. If I shoot with Capture One 3.7 - no problem. Any ideas ?
    Thanks,
    Gunter

    Hi Gunter.
    You would need to upload the file to your own web server or to a file sharing site like Yousendit.com and then post a link to the file here in the Forum.
    John

  • Purchased MacBook Pro with windows which will not open b/c no license

    Purchased MacBook Pro with windows which will not now open b/c no license number.
    CD package has license number stripped from Apple. How do I get the license number
    for the software I purchased for Windows XT?

    This is not a Mac/Apple issue.  You need to contact the seller and ask where the Windows XP product key is.

  • User account with supervised devices will not open configurator

    When we initially deployed our school's iPads, (113) we used Apple Configurator by creating separate user accounts for each teacher. (5) I am trying to update a particular class's iPads and the user account will NOT open the app store or Configurator in their profile. (bounces, but doesn't load) The other users' accounts are fine. I restored the OS (10.9.5) and that didn't help.
    How can I get these unsupervised if I cannot open Configurator? I have quite a few paid apps using VPP on them so I have to get at them.
    Now that I am more familiar with Configurator, I want to unsupervise all of my devices and re-supervise them under one user.
    Thank you for any help!!!!!

    The disk repairs are in the applications through utilities, it's called disc utility. Open it up, click on the disc you want to check and do a disk permission repair. It's fairly easy, and hopefully will help with your applications. Post back if you are still having troubles.
    Ray

  • Scripting 'Save PSD as PDF with password security' and 'Open PDF with password security' issue.

    Hi!
    I'm now building an extension for Photoshop. The script (jsx) should save the active document as Photoshop PDF secured with a password. The PW is the same all the time and is set in the script. Then the script is to open the PDF with that same password. I need all this to protect the PDF from opening by a user, so that only the script has access to the file.
    I've googled a lot. I've seen a similar topic on this community dated as 2012. It's not answered. With an only comment saying that saving with a password seems to be possible via GUI and not via a script.
    Has anything changed since 2012?
    P.S. Illustrator .documentPassword and .requireDocumentPassword don't work in PS and ScriptListener still gives nothing :-/

    ScriptListener still gives nothing
    Which probably means the task is (still) not possible to achieve with Photoshop Scripting.
    Both Photoshop DOM and AM seem to have weaknesses/omissions that I would consider more relevant but if you regard the issue as crucial you may want to post a Feature Request over at
    Photoshop Family Customer Community

  • Conflict of cs5 with yosemite. Will not open. "An unexpected and unrecoverable problem has occured. Photoshop will now exit."

    I have reinstalled CS5 and updated java. Same message every time. Running 10.10.1

    brooksbarrett wrote:
    …As far as I can tell, the only thing I didn't supply that might be needed was the version of CS5 (v12.1x64?)…
    No, you still have not supplied enough information for others to help you..
    I still have no idea about your system specs (see boilerplate text in 1st reply), etc., all of which could cause Photoshop to fail, nor how you installed Photoshop.
    brooksbarrett wrote:
    …If you don't want to deal with my problem, then how about suggesting how I can contact Photoshop for support?
    No, as a matter of fact, by now I have no desire to deal with you or your problem at all.  (See, this is the unhelpful response evoked by an aggressive, demanding, accusatory sounding post that the FAQ I quoted above warns you about in my previous post.)
    However, I can tell you that CS5 is not supported by Adobe at all, as it is an obsolete version they no longer sell, so no matter whom you contact at Adobe, they will not give you any support.  At best, they will direct you back here to these forums.
    Good luck.

  • Itunes error msg with latest update - will not open!

    Just installed latest itunes update (9.2.1 I think) - update went fine, rebooted, all ok. Just fired the computer up again today and tried opening itunes only to immediately receive an error msg saying "itunes can not open - missing files. Re-install itunes".
    Anyone found this?
    Just checked and I do have the latest version of Quicktime installed.
    Don't want to re-install itunes as I might loose all my settings.
    Thanks.

    Fixed it! Took the plunge and hit "download itunes". When it popped up, the option asked if I wanted to "repair" to I did. 100% fixed and all me settings etc are still there! Phew!!

Maybe you are looking for