PE 10 importing .mov files to a Mac, error message regarding codecs missing.. Help, please

Premiere Elements 10 ... When trying to import .mov files directly from the source, error message says, "codecs missing or unavailable". So I'm stuck.

I have no experience working with a Zoom cam. But sometimes it helps if you install the camcorder's software on your computer. This can install the necessary codecs. (And, of course, make sure you have the latest version of Quicktime, per the program's requirements.)
Most likely the cam shoots in a proprietary MP4 codec. So starting a new project and setting it up for Flip cam video might also activate the necessary codecs.
If it still won't go, then version may not have the ability to interface with this camcorder's footage.

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When trying to import music files I get a error message that says "importer reported a generic error" I'm using windows 7, DellPC, installed premiere elements 13 2 days ago. Also when previewing and editing video,screen looks great but when I transfer to

When trying to import music files I get an error message Thea says "importer reported a generic error". Also when editing video, screen views look great but when I transfer to PC or flash drive video quality is very poor. Any suggestions?

chansen232
Premiere Elements 13 on Windows 7 (presumed 64 bit).....
1. Music files and error message...are these music files from iTunes? If so, convert them to .wav in iTunes to convert them to wav version, and then import the .wav version into Premiere Elements 13 project using Premiere Elements 13 Expert workspace's Add Media/Files and Folders/Project Assets from where you drag the wav version to the Soundtrack.
The following are the instructions for the iTunes converting
http://support.apple.com/en-us/HT1550
If any problems with the instructions, please let me know, and I will go through them with you.
2. How you set up the project and the export settings that you select greatly influence your end product result.
a. What are the properties of the source media?
b. What project preset did you (manually) or the project (automatically) set to match the properties of the source media.
(If you do not know, please tell us what you see for the readings of Editing Mode, Timebase, Frame Size, Pixel Aspect Ratio - even
if the fields look grayed out.)
c. For your export...Publish+Share/Computer/and then what? And what preset? Did you use the default settings of the preset or did you
customize the export settings of the preset under the preset's Advanced Button/Video Tab and Audio Tab?
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ATR

Importing movie to Flash 8 and error message appears

I have tried to import a movie into Flash 8 and the message appears "The operation could not be completed as an error has occurred". It will not pu the movie on to the stage. Do you think there is something wrong with the movie file or am I missing a step? This is what I do:
1) open a new flash file
2) file - import video
3) browse to find the movie file and then click next
4) Click the option 'progressive download from a web server'
5) I dont change any of the default settings and I don't want a skin on it
6) It runs through like it is making the file and then the message appears "The operation could not be completed as an error has occurred".
Any ideas what I am doing wrong??
Thanks,
Rachel

Now that I have restored my pc to the time before installing Autodesk, the
import facility now works again.
If you have installed programs that you do not really need, the best thing
to do is either uninstal them, or restore your computer through the control
panel. If you do need them you could try using another flash encoding
program, encode it through that and then open the file in your flash
program.
There is also a program called "Super" that enables flash encoding. It
sounds good, and I am going to check it out as it is a freeware.
If it works well I may use it to encode the video into flash:-
If interested, here is the link
http://www.erightsoft.com/SUPER.html
I too have very little knowledge in computers, but I like the creative side
of using flash.
Hope this helps a little.
Let me know how you get on.

Importing Script file for speech analysis - error message

I'd love to get some assistance to get past an error message in Premiere Pro CC, "Matching scene number not found". However, I've named the scene number and the clip to match, simply as "1". What am I missing? NOTE: the scene is 33 pages long as this is a long speech that I've transcribed and would like to match up to the video clip . . . just in case that is an issue that someone has experienced in the past. But I'm hoping length of clip isn't a problem (as this is a typical work flow scenario for me).

Hi,
Even I am getting the same error while importing the .zip file for the second time through B2B console-->Administration-->Import/export tab.
But again it works for the third time..
Error Message:
Import of file OriginalProject.zip failed. MDS-00521: error while reading document /soa/b2b/tpa_MnjhBHh-70301432125893445241.xml from metadata repository MDS-00520: failure to read document /soa/b2b/tpa_MnjhBHh-70301432125893445241.xml because it is not in the metadata repository MDS-00911: Document with name "/soa/b2b/tpa_MnjhBHh-70301432125893445241.xml" and version 34 does not exist in the repository. ORA-01403: no data found ORA-06512: at "DEV_MDS.MDS_INTERNAL_SHREDDED", line 407 ORA-06512: at "DEV_MDS.MDS_INTERNAL_SHREDDED", line 603 ORA-06512: at line 1 ORA-01403: no data found ORA-06512: at "DEV_MDS.MDS_INTERNAL_SHREDDED", line 407 ORA-06512: at "DEV_MDS.MDS_INTERNAL_SHREDDED", line 603 ORA-06512: at line 1 ORA-01403: no data found ORA-06512: at "DEV_MDS.MDS_INTERNAL_SHREDDED", line 407 ORA-06512: at "DEV_MDS.MDS_INTERNAL_SHREDDED", line 603 ORA-06512: at line 1
Please help...

I'm trying to open a PDF file but keep getting error message "Access denied." Help.

Every time I try to open a PDF attached to an email I get the error message "Access denied." How do I fix this?

Actually my son directed me to a help site run by a guy named Brian Stevenson. Here is what I did --
1. Launch Adobe Acrobat Reader XI
2. Go to Edit>Preferences
3. Click on Security (Enhanced)
4. Uncheck "Enable Protected Mode at startup"
5. Click Yes when dialog box open to remind closing of application
6. Click OK to save
7. Exit Adobe Reader
Worked like a charm!!

Premiere Pro CS5 won't import mov file?

Mac Mini OSX 10.6.8 2.4GHz Duo Core Intel 8GB RAM: Quicktime 10.0(128)
I have serveral MOV files that a Camera Crew shot raw footage then recaptured to MOV for me but now I found out that I can't import these files into Premiere CS5, I get a codec miss or unavailable error. I can't even play this MOV file in QT, it says I need a codec. I don't have Final Cut Pro or iLife. What is the codec I need and where can I get the codec to Import my MOV files into Premiere Pro? Or is there a way for me to recapture these files?
Here's a screenshot of the MOV file info. Thanks for any help, I'm new to Premiere

You may have been given video encoded with the Apple ProRes codec. Apple provides free decoders you can install that may be able to help you out.
http://support.apple.com/downloads/Apple_ProRes_QuickTime_Decoder_1_0_for_Windows
http://support.apple.com/downloads/Apple_ProRes_QuickTime_Decoder_1_0_for_Mac
If these don't work, you video may be encoded with an Avid codec. Avid has their full range of codecs available for free. What's nice is that you can both read and record with them.
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=392959&ssdFilterCommunity15=1 408&ssdFilterCommunity13=0&ssdFilterCommunity11=0&ssdFilterCommunity10=368&ssdFilter_Searc hKeyWord=codecs&page=1&ssdSearchOperator=0&ssdFilterCommunity3=0&Hilite=codecs
Hope this helps.

Im having trouble importing mov files into premiere pro on creative cloud, have installed quicktime

Im having trouble importing mov files into premiere pro on creative cloud, original problem was no video and only audio when I imported mov file, so I have installed quicktime after reading that may solve the problem,but now an error message reads codec missing or unavailable, any help would be appreciated

MOV is a wrapper... what is inside the wrapper?
Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Can't Import Mov file into Ppro CS4

I have imported all sorts of mov files but one is from a SONY V1 and won't import. I get an error message saying there is a codec missing. In VLC player it takes along time to play and it says the codec is MPEG-1/2 video (mpgv), 1440x1080, 29.97. In QT player the video is black but the audio is fine. How can I import this into Ppro?

Do you have QT Player Pro (US$30 upgrade/unlock)? If so, load the file, and hit Ctrl+J for the properties panel. QT Player has a limited properties screen, but I do not recall the keystroke. Also, QT Player Pro, if it will play the file, can also Export to other formats/CODEC's, and I use it for that purpose often.
Also, the free MediaInfo might do better, than G-Spot.
Without knowing the exact CODEC, looking for it might prove difficult.
Also, VLC comes with a bunch of internal players and CODEC's, so it can play stuff, that will not work in other apps., which require the installed CODEC's. There are several Apple-only CODEC's, that do not have any PC counterpart. In that case, you'd need to Open that file on a Mac, with the proper CODEC, and then Export (basically converting) it to another format/CODEC.
Good luck,
Hunt
PS - here is an ARTICLE, that might offer a bit more background on CODEC's.

Can't import .mov files into adobe premiere pro cs6. Help please!

Help please. When i try to import .mov files i get a message saying, "The importer reported a generic error." This video was taken from a nikon D7000 camera. If you have any questions i can answer them very quickly!

Hi WatsYourPowerLvl,
Thanks for posting on Adobe forums.
Do you have QuickTime Player installed on the machine ?
if not please install from :
for MAC : http://support.apple.com/kb/dl923
for Win : https://www.apple.com/in/quicktime/download/
if yes please tell us following information :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
and
if windows, Please check if you have windows defender turned on ?
Regards,
Sandeep

How to import .MOV files coming from everio camcorder ?

How can I import .MOV files coming from everio camcorder to imovie ? All I've tried failed, iMovie doesn't want my files, or even recognize.
All answer welcome.
Thanx

JVC released the Quicktime Components update:
<http://www2.cli.co.jp/products/ne/update_qtc_for_gzhd7/qtc3e_update.htm>
which should take care of TOD files playing in Quicktime, but:
The answer to your question depends on which model JVC camcorder you have.
Here are a few basics:
1. If you have a JVC HD Everio that records in the AVCHD high definition file format (.mts file extension), and you have an Mac with an Intel processor, (sound like you do) running iMovie '08 or '09, then it should be no problem. Simply connect the camcorder via USB and launch iMovie.
2. If you have a slightly older JVC HD Everio that records MPEG2 high definition (.tod file format), then it is easiest if you record in the special 1440CBR mode, and transfer your video to your Mac using an i.Link (Firewire Connection) using the "Playlist Dubbing" process which is explained in your owner's manual.
See also this post from Chris at JVC dated March 4, 2010 at the end of this thread:
http://discussions.apple.com/thread.jspa?threadID=2341218&tstart=0
If you have further problems contact JVC.

Video distortion when importing MOV file into Premiere Pro

On my mac my premiere is having issues when I import .Mov files. I was shooting on my Canon 70D DSLR at 30frames and when I import files the playback breaks up and is distorted at various points. It doesn't seem like all the files are doing this only some of them have this problem when they are imported. The footage was all shot under the same settings in the same 3 hour period. I tried exporting files and the distortion is still present in the exported media file. I've attached a screen shot of what it looks like.

Interesting that it's on the same frames ... have you certain effects that would impact those more than others?
Also ... only 8Gb RAM, sounds like one internal that's pretty much stuffed, and footage on an external ... PrPro runs a ton of crap through both the CPU & the GPU (depending on what you're doing and how much it "likes" your GPU/Vram) and also writes massive files to the database, media cache, and through the CPU use the OS's system cache typically. You've got a LOT of readin'/writin' going on, and with only 40Gb free there's not a lot of free space for things to be just parked for random access in a moment or two.
Also curious ... what's the connection to the external? USB2 or 3? Thunderbolt? eSATA?
Neil

Premiere Pro CC will not import .mov files

Having issues with Premiere Pro CC, I cannot import .MOV files created with my Canon 6D.
If I try to import the files, I get a very generic "File format not supported" error msg.
This is a new install of Premiere CC on a new computer. I was able to import them using Premiere Pro CC on the old computer.
Quicktime will play these files fine on my new computer.
Premiere Pro CS6 will import these files on the new computer.
Premiere Pro CC would open them fine on my old computer.
I'm not even sure where to start. Any help would be appreciated.
Here are my system details:
OSX 10.9.3
new Mac Pro
3Ghz 8-Core Xeon E5
64 GB RAM
Files are on external G-Tech Thunderbolt drive.

That was I was thinking at first, but if Premiere CS6 (installed on the same computer) imports and plays them, they must be on the system, no?
I really do not want to transcode. I have an existing project that uses the videos and the project on the new system will not import them or re-link to the videos. Really trying to get away from having to re-create the project and re-edit.
Thanks!

No video (black), audio only, from imported .mov files

Bear with me while I explain the whole process to get where I am, which is that in FCE, I am importing .mov files and they are completely black, no video, just audio. When I bring a clip into the timeline and try to render even a small clip, it is still black.
I'm not well-versed in video so please bear with me:
Steps:
1. I received large video files from a videographer
2. the large files could not be imported or played in FCE
3. downloaded HandBrake converter and began converting files. Kept them at the same size, but they were then renamed .mov files.
4. When I open them in QuickTime, they are black - no video. But when I see them on the drive and press spacebar in 'finder' to play them, I can see the video.
5. When I import them into FCE they are black - no video - just audio.
FCE is currently set (in Easy Setup) to: AVCHD-Apple Intermediate Codec 1920-1080i60
Any help would be greatly appreciated. I tried converting one file to mp4 and it works fine in FCE, but this takes a long, long time to convert.
thanks
There is a 2nd issue that may relate to this: I am trying to import JVC .m4v files and I am getting "File error 1 file(s) recognized, 0 access denied, 1 unkown". These files CAN be opened in Quicktime.
FCE HD 4.0.1
Mac OS 10.6.8

I'm having similar, but slightlly different issues.
I have been using FCE 4 on Mac OSX 10.7.5 with Quicktime 10.1 (501.29).
I convert my footage in Mpeg Streamclip (GREAT free program) and set the files to the Apple Intermediate Codec. This makes them work really well in my timeline and I don't have rendering issues or problems.
So, my problem comes when I File/Export/Quictime Movie.
The original file plays fine, but they're 2-3 gbs each, so I put them into Quicktime to convert them to a webfriendly size, but every single time they come out as an audio only file. GRRRR!
Any help would be greatly appreciated. Maybe I'm missing something stupid.
Thanks so much for your help.
Sincerely,
Steve

Why can't I import .mov files to Aperture 3.4.3?

I have three movies (.mov files) transferred from an iPhone 4 (using Image Capture) to my Mac, where the movies play just fine. Aperture can't even see these files if I navigate to them using the normal Import function, and if I drag them from the Desktop into an album, the cursor shows the 'plus' sign indicating that a copy is to be made, but nothing happens except for an alert informing me that 0 files have been successfully imported. The Aperture manual says that it will import .mov files, so what am I doing wrong?

Thanks Léonie, but my settings are exactly as per your screenshot, and I've tried all other options in the RAW+JPEG menu, without success.
I'm sure the movies are not corrupted as they play in QuickTime Player and can be drag-imported to iPhoto with no problem at all. (They cannot, however, be dragged from iPhoto into Apeture, as still images can.)
I have just tried importing a couple of different movies but the same problem occurs. It seems as though some component of Aperture is missing. Is that possible? Should I reinstall Aperture?
Thanks, Steve.

Need help importing MOV files into iMovie

I am trying to import MOV files from a USB disk -- into iMovie's event library. When I click on the files on the USB -- they are grey and won't import. They will play in QuickTime. What could the problem be? I have the latest OS and am up to date.

Can you maybe try converting them? Download the free program called Miro Video Converter from the Mac App Store. Drag the video into the window and set the output format as mp4. iMovie should import that properly.
Sorry I couldnt be more of a help.
Let us know!

PE 10 importing .mov files to a Mac, error message regarding codecs missing.. Help, please

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