PE 11 fails to install on new computer
Hi,
I purchased Photoshop Elements 11 a friend, and transferred the licence with Adobe. I have the SN, and downloaded the PE11 Windows setup to my Windows7 laptop and followed all instructions, but it fails with the message "the installation program has encountered an error while installing Shared Technologies" .Have restarted, checked registry. Have tried four times and even have had my friend (an experienced Photoshop user) check and run the setup app. Same result.
Adobe Support Advisor can't find anything wrong either:
Inspection could not identify any issues. Please contact Adobe Support for further assistance.
Any help is much appreciated
Hi Jim,
Please try this step to fix the issue
Rename OOBE Folder to OOBE.old from this location and try again to install PSE 11.
C:\Program Files (x86)\Common Files\Adobe
Please let me know if it helps.
regards,
Abhijit
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