PE 12 organizer and greyed out video clips

I am trying to import video to PE elements 12 organizer. The video icons appear but they are greyed out, so I have to double click to see subject. I have looked at some tutorials and done a previous project one year ago and don't remember having this problem, What step am I missing to have the first frame of the video clip appear complete so I can organize without clicking to the editing mode? thanks

PCNoviceMesa
Thanks for the update.
If you have not already, please update Premiere Elements 13 Editor and Elements Organizer 13 each to 13.1 using Help Menu/Update.
There is an issue with Elements Organizer 13 which targets no sound from AVCHD.mts when you try to play back
the AVCHD.mts in Elements Organizer 13 player. The 13.1 Update should take care of that.
Also, the Elements Organizer 13 slideshow opportunities are different than those in earlier versions. If you transfer a slideshow via catalog conversion from an
earlier version to Elements Organizer 13, Elements Organizer 13/13.1 will accept it, but will convert it to the Elements Organizer 13 new slideshow
format. More on that if and when you run into that situation.
As you work through the programs, please do not hesitate to ask questions and to ask for clarification.
As always, best wishes
ATR

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