PE 2850 LSI / RAID controller problem

Dear everyone,
I would like to ask You for a an advice - recently i bought, what it seemed to be a working PowerEdge 2850 server.
Since I've never got into working with Dell servers, I've learned trough YT videos that my server should give me at least Ctrl+M menu in order to access Configuration Utility of RAID controller - but I does not ... Only option I get is Ctrl+E which gives me nothing ... So I skipped the settings and went directly for OS installation.
I tried installing all sorts of OS to it (2003 / 2008 / 2012), but even though I've provided correct drivers on Floppy / USB thumb drive - OS reported there is no space on the destination HDD or it can not be initialized (please see attached image).
I even called the guy I bought it from, and he told me that he updated all the firmwares before he sold the server - and that he also finds strange that there is no regular Ctrl+M shortcut.
He told me that he remembers one firmware update utility with a blue GUI that asked him something about HDD controller and RAID before updating - but he does not recall which one is it :(
Please advise.
Thank You all!

nexus.so
The thing is ... when i get to BIOS there is no more RAID as an option to pick ... only Disabled or SCSI ... that is the problem unfortunately - even though there is a RAID key clearly marked on the chassis and beneath it a key plugged into the motherboard ....
If RAID is not an option, that means that the RAID components are not present. IF the RAID components (ALL THREE - battery, memory, key) are in the system, then they are not functioning (it may also mean the riser board is not working).
You can install an OS without it, but if you want to try to get RAID working, you can try: power off and unplug, remove RAID battery, remove RAID memory, remove RAID key, remove riser board, insert riser board, insert RAID key, insert RAID memory, insert RAID battery. power on and boot to BIOS to see if you have the option to enable RAID. If not, you will need to replace hardware, starting with the riser board and RAID key.
If you want to try to install in SCSI mode, use this driver:
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=KTK5F

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If you have any feedback on our support, please send to [email protected]

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welcome to the forum!
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http://www.amcdoors.com/lorenzo/leftside2.JPG
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http://www.amcdoors.com/lorenzo/leftside3a.JPG
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http://www.amcdoors.com/lorenzo/leftside3b.JPG
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http://www.amcdoors.com/lorenzo/leftside4.JPG
http://www.amcdoors.com/lorenzo/leftside5.JPG
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Your help is appreciated. Now 5x 300 GB of storage is doing nothing.

Quote from: Bas on 10-November-05, 20:30:00
Maybe you need to update the cards firmware.
I already looked into that matter and found out that the only way to upgrade the firmware or bios is to use their http tool McRAID Storage Manager. This of course is done in windows. Now windows doesn't see my Areca 1200 and so McRAID doesn't see it either. I can't update my Areca.
This problem is well known by the motherboard manufacturers. Let me quote something from the Areca site:
Q10150407 - Is there any socket 939 motherboards that work with your model ARC-1210 raid controller? In a SLI board I would use one 16x slot for Graphics card.
Our PCIe ARC-12xx series controller uses Intel IOP332/333 processor. The Intel high performance IOP (IOP331/332/333) has integrated the bridge chip in the controller. But the original NVIDIA nForce4 SLI chipset BIOS has the problem after Bridge IRQ routing. All controllers use Intel new IOP 332/333, such as Areca, Intel, and LSI have the same IRQ routing problem. Those NVIDIA 939 M/Bs can be worked in the Windows environment. Due to the Windows system takes over the BIOS job, and Linux & FreeBSD need to use the M/B BIOS, so it has problem with our PCIe controller.
Currently, DFI, Ausu, MSI and Gigabyte have BIOS to solve the problem. If you have problem in this kind of mainboard, please try to manufacture latest BIOS.
We have tested DFI Lanparty NF4 SLI & ASUS A8N-SLI Deluxe, and Asus A8N-SLI Premium. It works very well with our firmware 1.38 and newest mainboard BIOS. Try to swap the graphic and our controller, if you find some warm boot problem in the Asus A8N-SLI Premium.
I still think i need an updated bios for the k8n master2-far (ms-9620). The fact remains that there are problems reported with every SLI motherboard. I knew this already from the socket 939 platforms. I was sceptical about the k8n master2-far but thought that a server MB should have no problems. I did ask a question about this however at the shop where i bought this MB. I even found an reply from you to another user who had similar concerns about the Areca controllers and an SLI MB. You said that it should not be a problem. Even so i always kept the possibily open that this problem can happen. And here i am
Thanks for your help. More input is always appreciated as i am still waiting for an answer from MSI in the Netherlands about this problem. Right now my server is doing nothing. I hope my raid controller will work very soon.

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>The XRAID is connected directly to the back of the Windows Server via a LSI Logix FC929 Fibre Channel Adapter using the same driver as the 1st Fibre Controller.
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Hello,
Just to confirm you are using the Mini-SAS connections for the connections to both backplanes? There are 4 SATA connectors that are for the RAID 100 (Intel) onboard controller, and the two Mini-SAS connectors support up to 8 HDD's for the LSI RAID 300 onboard adapter. If this is connected properly and you're still having the issue you may need to open a support ticket to have service look into it for you...it could be a defective backplane, but it's hard to say for certain without knowing the cabling configuration.

RD330 - using PCIe-based SSD and on-board RAID controller at the same time?

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I don't really need any RAID functionality on those disks, I just need access to them from the OS, but I need to boot from the SSD in the PCIe slot. Is there a way for both the on-board RAID controller *AND* an additional PCIe disk controller to be active at the same time?

I have had a 2.0 USB hub connected to the USP port on my AEBS for almost a year for a printer and a HD. Initially I had intermittent connectivity to the HD but never the printer. As Apple upgraded the software/firmware for the AEBS, the problems have stopped. Reliability has been 100% for several months. Go for it.
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[email protected]

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FPT will fully erase the previous bios and ME extension then re-write. It is worth trying to re-flash it via FPT as that has been found to fix some issues. (remnants of old bios etc causing issues)
I was suggesting to test with a single stick of ram in the primary DIMM.
Most likely you will need to report this to MSI / LSI, but it is worth a shot.
>>How to contact MSI.<<

Raid 0 problem 890gxm-G65

Hello, I've been trying things with my pc for hours but I still don't know what is going wrong.
-I've 2 identical hdd's in sata slots
-I didn't get any option to ctrl + f, so i downloaded: (32 bit) ATI SB7xx/SB8xx RAID Driver from msi
-I put the drivers on my USB stick, booted from it and it installed?? (to where?) a program: raid option rom version 3.2.1540.6 (i downloaded the 32 bit version... my guess now that my usb flashed the bios for raid drivers? but I flashed the wrong bit version, I want to use 64 bit. though it seems strange to me that drivers in Bios are 32 / 64 bit related? since bios flash downloads aren't.)
-I put the 64 bit ATI SB7xx/SB8xx RAID Driver on my USB stick to see if it installed automatically, to bad... it didn't it says (find another boot device or something like that)
-I made an LD works all fine, it says Functional 1.999 TB or something.
-Booting windows installation, can't find the logical drive array, I think: ''no problem I have the drivers.''
-Installed the driver (load driver option) that came with ATI SB7xx/SB8xx RAID Driver [AMD AHCI Compatible RAID Controller (D:\ahcix64s.inf) (x64), but still no recognition.
Is all this going wrong due to a wrong bios update? Or whatever I did with the 32 bit?? Driver software that made the raid array?
My option in the bios AHCI/RAID/IDE = Raid
Raid chip = enabled
While losing my mind hehe, I thought the software should be stored in the bios, with formatted harddisks where else could they be? So I
-flashed the bios to version 1.9 with a fat32 flash function in the bios (n-flash i think)
but I still have that stupid ''raid option rom version 3.2.1540.6'' (32 bit download) Which I expect is the problem here, but I'm raid noob lol.
-Windows does recognize my harddrives when I do IDE instead of RAID in bios.
Questions: Why doesn't Windows 7 recognize my raid array after installing 64 bit raid drivers? Is it due to wrong bios software [raid option rom version 3.2.1540.6]? How can I fix this?
I'm totally lost please help me...
Greetings,
Sten

Quote from: Sabbath on 20-July-11, 23:41:24
Ok,
So if the 64bit driver I linked is seen during your windows install and at that time correctly accepted, as w7 continues its install till its complete, I don't understand why there is a 32 bit pop up.
That is why I suggested starting over being you did install at some point a 32 bit driver.
Does your msi resource CD have a raid driver on it?
When I did my msi raid, I installed my raid driver from msi's site during install and after I was in windows I needed to complete it by installing a raid driver off the CD.
This removed all yellow flags in device manager concerning my raid.
It is accepted, i suppose it's complete. But the 64 bit driver installs 4 times quicker than the 32 bit version. So maybe W7 doesn't install the 64 bit driver good enough? I can't install w7 at all since it can't find any harddrives to install on. I would like to start over, but I don't know how to delete the 32 bit driver... Formatting harddrives doesn't delete the driver, and bringing bios settings to default neither. I flashed the bios to 1.9 which didn't help aswell. If I mark the button ''shows only hardware compatible drivers'' my original msi cd doesn't give any drivers. Though there are drivers on it, but they aren't compatible... Should I flash my bios back to 1.0? Hopefully it will delete all its extra features like raid array. And then I install it with the correct 64 bit driver. But it seems weird that the problem is there... Since it seems logical to me that the bios doesn't work on 32bit / 64 bit programms.
Are there risks concerning flashing the bios back to version 1.0? Would it help? I would like to know where the driver is located... where does it get installed? Did I accidently indeed flashed my bios by booting with the driver usb, how can it be deleteD? And is that the problem? Meh! Thanks for your help Sabbath, appreciated ^^ Isn't there a moderator or technician from MSI on these forums that can help me?

PE 2850 LSI / RAID controller problem

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