PE10 print spooler slow

I recently upgraded to PE10 and I am having problems with slow print spooling to my HP Photosmart B5500.  I do not have any issues with any other software.  The diagnostics and test print for the B5500 were perfect, so the problem has to be with PE10.  I uninstalled PE10 and reinstalled it thinking it was a download glitch, but I still have the problem. It took over 1/2 hour to spool a simple title (just "Mountain") on scrapbook paper.  I even Merged Down my layers to make it a smaller file to get it to load faster.
Can anyone help me?  I am ready to go back to PE7, but I would rather not, because of the new features in PE10.  Thanks
Message was edited by: NVdesertluver

Looks like you need an updated driver.
https://technet.microsoft.com/en-us/library/dd393194(v=ws.10).aspx
 Possibly here.
http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    Your HP printing product can operate sufficiently using an alternate print driver, although there might be some limitations. For instance, some buttons on the product control panel might not function, but the product prints normally from the computer. If the solutions in this document do not solve the issue, download and install an alternate print driver.
    Follow these steps to install the HP Deskjet 990C print driver.
      NOTE:  These steps install the new print driver using the same port that the product already uses. The product functions normally with multiple drivers on the same port.
    Find the port that the product already uses.
    Click the Windows icon ( ), and then click Control Panel . The Control Panel opens in a new window.
    Click Hardware and Sounds .
    Click Printers . The Printers folder opens.
    Right-click the product icon ( ), and then click Properties . The Propertieswindow opens.
    Click the Ports tab. A window opens with a list of ports. The port for the product has a checkmark or a highlight.
    Note the name of the port indicated for the product.
    Close the Properties window, and then continue with the next steps.
    Click Add a Printer in the menu bar at the top of the Printers window. The Windows Add Printer Wizard opens.
    Click Add a local printer .
    Select Use an existing Port .
    Click the drop-down menu next to Use an existing Port , and then select the port that you noted earlier in these steps.
    Click Next .
    In the Manufacturer pane, click HP .
    In the Printers pane, click HP Deskjet 990c , and then click Next . (IF YOU CANT FIND DESKJET 990C, JUST CLICK WINDOWS UPDATE WITHIN THIS WINDOW. THEN FIND DESKJET 990C and then click next)
    Type a name for the new printer in the Printer name box, or keep the default name.
    Select Set as the default printer , and then click Next . A window opens with a progress bar as the printer installs. Then a new window opens.
    Click Do not share this printer , and then click Next .
    If you want to print a test page, click the Print test page button.
    Click Finish to complete the driver installation.
    Try printing again, but select HP Deskjet 990c from the Print dialog box.
    If this solves the issue, follow these steps to use the HP Deskjet 990c print driver whenever you send print jobs to the product.
    In the program you are using, select the option to print. The Print dialog box opens.
    Click the Name drop-down menu, and then select HP Deskjet 990c .
    Change print settings as desired in the Paper size , Quality , and Paper type drop-down menus.
    Select the Print range and Copies options as desired.
    Click OK . The product prints the file.
    Kiko

  • Print spooler log error ID 808 [Internet Explorer 11 + MS Office 2003-2007 x86 on Win7 sp1 x64 ONLY!]

    howdy all,
    could you please help me to resovle the very much odd issue of IE11 on Win7sp1x64 as below.
    Note: my original post @ MS support is here [oops, sorry, I'm not allowed to paste a normal link here] "http://answers.microsoft.com/en-us/ie/forum/ie11-windows_7/print-spooler-error-id-808-internet-explorer-11-on/f52ff25c-4702-4ce3-827e-e1e9a5d324cf"
    and now it's a repost due to advice of MS MVP PA Bear.
    SUMMARY:
    my 1st post there:
    howdy all pros around,
    i'd much appreciate any pro advice concerning the absolutely odd printer spooler issue as below.
    sorry to post this again when there are a lot of look same cases available posted and discussed but now i shall insist that this is niether a printer driver nor a ms win7 spooler itself issue but the one of solely Internet Explorer 11
    [11.0.9600.17041] installed onto fully updated Win7sp1x64(!) when i have 3 win7sp1 machines around and this issue doesn't occur on single 32-bit win7 pc!
    the funniest point is that the issue doesn't prevent  both win7sp1x64 computers to print normally!
    also this never occurs while printing any docs or even web pages from Google Chrome.
    but it always appears in win7 admin logs twice(!) while printing any web page from IE11! although there is no problem if you print web page from IE11 to PDF file...
    this never happened with IE8 before its update thru MS Update to IE11 a couple of days ago.
    error in short:
    The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRVUI.DLL, error code 0xc1. See the event user data for context information.
    error in details:
    Log Name:      Microsoft-Windows-PrintService/Admin
    Source:        Microsoft-Windows-PrintService
    Date:          2014-Jun-01 8:19:51 PM
    Event ID:      808
    Task Category: Initializing
    Level:         Error
    Keywords:      Print Spooler
    User:          .......
    Computer:      ...... PC
    Description:
    The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRVUI.DLL, error code 0xc1. See the event user data for context information.
    Event Xml:
    < Event xmlns=
      <System>
        <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
        <EventID>808</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>36</Task>
        <Opcode>12</Opcode>
        <Keywords>0x8000000000020000</Keywords>
        <TimeCreated SystemTime="2014-06-01T11:19:51.957120800Z" />
        <EventRecordID>343</EventRecordID>
        <Correlation />
        <Execution ProcessID="10148" ThreadID="2188" />
        <Channel>Microsoft-Windows-PrintService/Admin</Channel>
        <Computer>...pc name...</Computer>
        <Security UserID="S-1-5-21-2467594599-1786318240-3752314299-1000" />
      </System>
      <UserData>
        <LoadPluginFailed xmlns:auto-ns3="..." xmlns="http    ...">
          <PluginDllName>C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRVUI.DLL</PluginDllName>
          <ErrorCode>0xc1</ErrorCode>
          <Context>112</Context>
        </LoadPluginFailed>
      </UserData>
    < /Event>
    you shall be assured that i've carefully looked thru many threads regarding the similar issues, and i'd much appreciate any non-common advice, when all common ways like uninstall/install printer etc don't work for sure.
    thanks much
    p.s. my printer model is hp deskjet 970cse - connected to a router thru usb and installed on all 3 win7sp1 machines as a local printer via the created standard tcp/ip port.
    p.p.s. btw here are results of tool filever.exe as kindly provided long ago by Alan Morris of MS [oops, sorry, I'm not allowed to paste a normal link here] "http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-hp-printer-problems/6833a54c-6974-4fe9-b74c-93ed879781b0?page=2"
    from one of my win7sp1x64 machines:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    C:\Users\...>filever c:\windows\system32\spool\drivers\x64\3\*.dll
    --a-- W32x64 DLL ENU      11.0.0.305 shp     55,432 09-23-2012 adobepdf.dll
    --a-- W32x64 DLL ENU      11.0.0.305 shp     26,768 09-23-2012 adobepdfui.dll
    --a-- W32x64 DLL ENU      11.0.0.305 shp     39,048 09-23-2012 adregp.dll
    --a-- W32x64 DLL ENU      11.0.0.305 shp  1,294,472 09-23-2012 aduigp.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp    623,104 11-21-2010 fxsapi.dll
    --a-- W32x64 DRV ENU  0.3.7601.17514 shp    380,416 11-21-2010 fxsdrv.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp  6,566,400 11-21-2010 fxsres.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp    434,688 11-21-2010 fxstiff.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp    160,256 11-21-2010 fxsui.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp    156,672 11-21-2010 fxswzrd.dll
    --a-- W32x64 DLL ENU         1.0.0.1 shp    522,240 06-22-2009 hpf900al.dll
    --a-- W32x64 DLL ENU        0.20.6.0 shp  1,692,672 05-07-2008 hpfimg50.dll
    --a-- W32x64 DLL ENU         1.0.0.1 shp     79,872 05-07-2008 hpfud50.dll
    --a-- W32x64 DLL ENU         1.0.0.1 shp    134,144 06-22-2009 hpfui50.dll
    --a-- W32x64 DRV ENU  0.3.7601.18126 shp  1,402,880 04-10-2013 jnwdrv.dll
    --a-- W32x64 DRV ENU  0.3.7600.16385 shp     98,816 07-14-2009 jnwdui.dll
    --a-- W32x64 DRV ENU  0.3.7601.17514 shp    715,776 11-21-2010 mxdwdrv.dll
    --a-- W32x64 DLL ENU  0.3.7601.17514 shp    221,184 11-21-2010 mxdwdui.dll
    --a-- W32x64 DLL ENU         1.0.0.1 shp     16,384 09-20-2010 oemps.dll
    --a-- W32x64 DRV ENU  0.3.6000.16386 shp    850,432 09-20-2010 ps5ui.dll
    --a-- W32x64 DRV ENU  0.3.6000.16386 shp    628,736 09-20-2010 pscript5.dll
    --a-- W32x64 DRV   -       0.3.151.3 shp     47,392 12-08-2013 tpprn.dll
    --a-- W32x64 DLL ENU     7.15.297.19 shp    172,328 12-08-2013 tpprnui.dll
    --a-- W32x64 DLL   -     7.15.297.20 shp     75,512 12-08-2013 tpprnuichs.dll
    --a-- W32x64 DLL CHT     7.15.297.21 shp     75,544 12-08-2013 tpprnuicht.dll
    --a-- W32x64 DLL   -     7.15.297.22 shp     80,208 12-08-2013 tpprnuicsy.dll
    --a-- W32x64 DLL DEU     7.15.297.23 shp     81,704 12-08-2013 tpprnuideu.dll
    --a-- W32x64 DLL   -     7.15.297.24 shp     80,200 12-08-2013 tpprnuiell.dll
    --a-- W32x64 DLL ESN     7.15.297.25 shp     80,712 12-08-2013 tpprnuiesn.dll
    --a-- W32x64 DLL   -     7.15.297.26 shp     81,208 12-08-2013 tpprnuifra.dll
    --a-- W32x64 DLL   -     7.15.297.27 shp     80,224 12-08-2013 tpprnuihun.dll
    --a-- W32x64 DLL JPN     7.15.302.41 shp     76,656 12-08-2013 tpprnuijpn.dll
    --a-- W32x64 DLL   -     7.15.297.29 shp     76,568 12-08-2013 tpprnuikor.dll
    --a-- W32x64 DLL   -     7.15.297.30 shp     80,176 12-08-2013 tpprnuiplk.dll
    --a-- W32x64 DLL   -     7.15.297.31 shp     79,680 12-08-2013 tpprnuiptg.dll
    --a-- W32x64 DLL   -     7.15.297.32 shp     80,728 12-08-2013 tpprnuirus.dll
    --a-- W32x64 DLL   -     7.15.297.33 shp     80,184 12-08-2013 tpprnuitha.dll
    --a-- W32x64 DLL   -        7.9.30.2 shp    152,816 12-08-2013 tpps.dll
    --a-- W32x64 DRV ENU  0.3.7601.17514 shp    479,232 11-21-2010 unidrv.dll
    --a-- W32x64 DRV ENU  0.3.7601.17514 shp    884,224 11-21-2010 unidrvui.dll
    --a-- W32x64 DRV ENU  0.3.7601.17514 shp    762,368 11-21-2010 unires.dll
    --a-- W32x64 DLL ENU  6.1.7601.17514 shp  1,576,448 11-21-2010 xpssvcs.dll
    well, as far as i can see all binaries here are x64. moreover these files are same on another x64 pc and similar on x86 one but naturally x86 and located in another folder w32x86.
    my last post there:
    oops. action replay.
    1. z printer works well (i.e. printing anyting w/o any problem) on 3 PCs - 2 of 3 with win7sp1x64; and 1 of 3 - win7sp1x86. all 3 with IE11 installed.
    2. however BOTH (that is 2 of 3) above PCs of win7sp1x64 return errors to admin log every time when printing any web page from IE11. this occurs only if printing from IE11. non of other printing jobs are affected including a printing from Google
    Chrome and Opera.
    3. win7sp1x86 PC prints from IE11 w/o any errors in log!
    4. a quote from my initial post:
    you shall be assured that i've carefully looked thru many threads regarding the similar issues, and i'd much appreciate any non-common advice, when all common ways like uninstall/install printer etc don't work for sure.
    appreciate.
    THANKS A LOT!
    UPDATE! i'm sorry to provide you with a bit incomplete/incorrect error sympthoms.
    this error is being returned to win7sp1x64 PCs print server logs not only while printing from IE11 but from MS Office 2003 & 2007 as well, however all non-MS applications to print out from (Adobe, ACDSee, Chrome, Opera, etc.) aren't affected at all.
    also test page printing is always OK! 
    so i've amended the header of my post accordingly.
    thanks again!

    howdy Karen,
    2 (two) PCs of quite similar win7sp1x64 config affected!
    sorry but your kind prompt doesn't work. i've not only tried to remove all printers except AdobePDF Converter, CANVAS PS, Fax, MS XPS Writer in common way from Devices & Printers menu but also removed all their dependencies in Printer Server config menu
    (access thru DOS printui /s /t2) except same AdobePDF Converter, CANVAS PS, MS XPS Writer (all x64 Type 3 - User Mode).
    moreover i've managed to update the troubled core component thru a manual install of HP PLC6 Universal Driver, so now its updated as below:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    C:\Users\..>printui /s /t2
    C:\Users\..>filever c:\windows\system32\spool\drivers\x64\3\*.dll
    --a-- W32x64 DLL ENU      11.0.0.305 shp     55,432 09-23-2012 adobepdf.dll
    --a-- W32x64 DLL ENU      11.0.0.305 shp     26,768 09-23-2012 adobepdfui.dll
    --a-- W32x64 DLL ENU      11.0.0.305 shp     39,048 09-23-2012 adregp.dll
    --a-- W32x64 DLL ENU      11.0.0.305 shp  1,294,472 09-23-2012 aduigp.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp    623,104 11-21-2010 fxsapi.dll
    --a-- W32x64 DRV ENU  0.3.7601.17514 shp    380,416 11-21-2010 fxsdrv.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp  6,566,400 11-21-2010 fxsres.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp    434,688 11-21-2010 fxstiff.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp    160,256 11-21-2010 fxsui.dll
    --a-- W32x64 DRV ENU  6.1.7601.17514 shp    156,672 11-21-2010 fxswzrd.dll
    --a-- W32x64 DLL ENU         1.0.0.1 shp    522,240 06-23-2009 hpf900al.dll
    --a-- W32x64 DLL ENU         0.1.6.7 shp  5,263,872 05-08-2008 hpfiglhn.dll
    --a-- W32x64 DLL ENU         0.5.1.0 shp    231,936 06-23-2009 hpfime50.dll
    --a-- W32x64 DLL ENU        0.20.6.0 shp  1,692,672 05-08-2008 hpfimg50.dll
    --a-- W32x64 DLL ENU         0.4.5.0 shp     16,384 05-08-2008 hpfres50.dll
    --a-- W32x64 DLL ENU         1.0.0.1 shp     79,872 05-08-2008 hpfud50.dll
    --a-- W32x64 DLL ENU         1.0.0.1 shp    134,144 06-23-2009 hpfui50.dll
    --a-- W32x64 DLL ENU      61.53.25.9 shp  1,485,312 06-23-2009 hpz3alhn.dll
    --a-- W32x64 DLL ENU      61.53.25.9 shp  1,442,304 05-08-2008 hpz3rlhn.dll
    --a-- W32x64 DLL ENU      61.53.25.9 shp    365,568 06-23-2009 hpzevlhn.dll
    --a-- W32x64 DLL ENU      61.53.25.9 shp     88,064 06-23-2009 hpzprlhn.dll
    --a-- W32x64 DLL ENU      61.53.25.9 shp    562,176 05-08-2008 hpzsslhn.dll
    --a-- W32x64 DLL ENU      61.53.25.9 shp  3,447,808 05-08-2008 hpzstlhn.dll
    --a-- W32x64 DLL ENU      61.53.25.9 shp  2,414,080 06-23-2009 hpzuilhn.dll
    --a-- W32x64 DRV ENU  0.3.7601.18126 shp  1,402,880 04-10-2013 jnwdrv.dll
    --a-- W32x64 DRV ENU  0.3.7600.16385 shp     98,816 07-14-2009 jnwdui.dll
    --a-- W32x64 DRV ENU  0.3.7601.17514 shp    715,776 11-21-2010 mxdwdrv.dll
    --a-- W32x64 DLL ENU  0.3.7601.17514 shp    221,184 11-21-2010 mxdwdui.dll
    --a-- W32x64 DLL ENU         1.0.0.1 shp     16,384 09-20-2010 oemps.dll
    --a-- W32x64 DRV ENU  0.3.7601.21853 shp    854,304 12-04-2013 ps5ui.dll
    --a-- W32x64 DRV ENU  0.3.7601.21853 shp    636,704 12-04-2013 pscript5.dll
    --a-- W32x64 DRV   -       0.3.151.3 shp     47,392 12-08-2013 tpprn.dll
    --a-- W32x64 DLL ENU     7.15.297.19 shp    172,328 12-08-2013 tpprnui.dll
    --a-- W32x64 DLL   -     7.15.297.20 shp     75,512 12-08-2013 tpprnuichs.dll
    --a-- W32x64 DLL CHT     7.15.297.21 shp     75,544 12-08-2013 tpprnuicht.dll
    --a-- W32x64 DLL   -     7.15.297.22 shp     80,208 12-08-2013 tpprnuicsy.dll
    --a-- W32x64 DLL DEU     7.15.297.23 shp     81,704 12-08-2013 tpprnuideu.dll
    --a-- W32x64 DLL   -     7.15.297.24 shp     80,200 12-08-2013 tpprnuiell.dll
    --a-- W32x64 DLL ESN     7.15.297.25 shp     80,712 12-08-2013 tpprnuiesn.dll
    --a-- W32x64 DLL   -     7.15.297.26 shp     81,208 12-08-2013 tpprnuifra.dll
    --a-- W32x64 DLL   -     7.15.297.27 shp     80,224 12-08-2013 tpprnuihun.dll
    --a-- W32x64 DLL JPN     7.15.302.41 shp     76,656 12-08-2013 tpprnuijpn.dll
    --a-- W32x64 DLL   -     7.15.297.29 shp     76,568 12-08-2013 tpprnuikor.dll
    --a-- W32x64 DLL   -     7.15.297.30 shp     80,176 12-08-2013 tpprnuiplk.dll
    --a-- W32x64 DLL   -     7.15.297.31 shp     79,680 12-08-2013 tpprnuiptg.dll
    --a-- W32x64 DLL   -     7.15.297.32 shp     80,728 12-08-2013 tpprnuirus.dll
    --a-- W32x64 DLL   -     7.15.297.33 shp     80,184 12-08-2013 tpprnuitha.dll
    --a-- W32x64 DLL   -        7.9.30.2 shp    152,816 12-08-2013 tpps.dll
    --a-- W32x64 DRV ENU  0.3.7601.21853 shp    485,664 12-04-2013 unidrv.dll
    --a-- W32x64 DRV ENU  0.3.7601.21853 shp    890,656 12-04-2013 unidrvui.dll
    --a-- W32x64 DRV ENU  0.3.7601.17514 shp    768,800 12-04-2013 unires.dll
    --a-- W32x64 DLL ENU  6.1.7601.17514 shp  1,576,448 11-21-2010 xpssvcs.dll
    C:\Users\..>
    than made a clean Deskjet 970ce printer install.
    same thing - test page printing OK but same error in log if print from IE11 and MS Office.
    any other ideas?
    thanks

  • How do i get a print spooler for office jet 6500 E709n

    somehow my print spooler is gone how do i get another, i have run the install, diagnostic and utility and none fix the problem. I can see the printer in my wireless network but can't print to it
    This question was solved.
    View Solution.

    If your PRINT SPOOLER IS "GONE", you may have to contact WINDOWS for this issue. I would like to double check first though.
    What operating system are you using? If windows 7 or XP, do the following:
    1. Click Start Menu
    2. RIGHT-click computer
    3. Choose MANAGE
    4. Click Services and Applications
    5. Choose Services
    6. Scroll down until you see PRINTER SPOOLER, if it is there, click on it, and START it
    IF you DO NOT SEE IT IN THAT LIST, you will have to contact WINDOWS, because you may have to reformat your operating system, but contact them first.
    Let me know if this helps, thanks.
    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • HP Laserjet 2820 - print spooler was unable to connect

    Working in Microsoft 2003 and printer is on a wireless network. In over a year - never had a problem until 5 days ago an error message appeared when I attempted printing which stated... print spooler was unable to connect to your printer. This can be caused by your printer being turned off, the cable being unplugges, or being connected to a VPN, which will block your access to your local network.
    Also, when I attempted accessing the Print Settings from HP Director, it would not open and gave an error message...An unknown error occurred. Make certain that the device's power cord is plugged in, the power is turned on, and that all cables are properly connected. Check the Troubleshooting tab or product documentation for more information.
    Next, I thought I would delete the software and re-install.  However - I no longer have the installation disk for the printer.I then tried changing the printer port to a standard port. That did not work.
    Help would be greatly appreciated.
    Thank you.

    hi everyone
    i have same problem on hp clj2820, half page printed, half page
    1)  i cleaned laser mirrors and verify conectors and wires of laser scanner unit ... the problem persist
    2) i inspected carousel assembly, a small plastic gear on the upper left side was wrong aligned, 1 tooth scrolled up or down, i fit this tooth in correct position ... the problem persist
    what is happening?, regards

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