PE11 crashes when animating layers in Save for Web?

After months of saving GIFs just fine, Elements 11 has stopped working properly. I've tried uninstalling, resetting preferences, and reducing the file size, but when trying to save a GIF, all I get is a frozen screen that says "Export: Save for Web and Devices". The screen looks like it's trying to save, but never does. I've made much larger GIFs with no trouble at all, but I can't even make one with 5 frames now.

When PSE gets weird, the first thing to do is to delete the preferences. Go to the editor preferences>general, click this button and restart the editor:

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Photoshop crashes when I try and save for web and devices. Making the image size smaller does not help.

I'm trying to make a lopping .gif from an animation that I made. It's 147 total frames. It's crashed about 6 times now every time I either try and Save for Web or even just save the document on my desktop so in case it crashes I can reopen PS and recover it. Making the image size smaller (original size is 1920 x 1080 with resolution 72) does not help, it still makes the *ding* error when I attempt to save. I made the image more than half of the original size and the Save for Web box actually came up that time, but when I tried clicking save it said there was an error and PS crashed without warning.

Look at the crash report for your Photoshop crashes see what they show

When I try and Save for Web in Photoshop CC I receive an error message saying 'The operation cannot be completed. The requested operation cannot be perfomed on a file with a user-mapped selection open'.

When I try and Save for Web in Photoshop CC I receive an error message saying 'The operation cannot be completed. The requested operation cannot be performed on a file with a user-mapped selection open'. This happens with any of my files not just one in particular...
Can anyone help solve this please?

ELEMENTS 12 AND ELEMENTS 13
Upgraded to 13 Thinking might resolve the issue.
Was working fine up until we had "Tech" come in the office and "up grade some stuff"
then all of a sudden i started getting this message, something happened but i don't have a clue what.

When i do file, save for web, i get an error that says " the operation could not be completed. The system cannot find the path specified." What can fix this?

when i finish a file and try to "save for web", i get an error box saying The operation cannot be completed. The system cannot find the path Specified.
What can i do or where do i look?

ELEMENTS 12 AND ELEMENTS 13
Upgraded to 13 Thinking might resolve the issue.
Was working fine up until we had "Tech" come in the office and "up grade some stuff"
then all of a sudden i started getting this message, something happened but i don't have a clue what.

Trying to not save artboard when exporting or using save for web and devices

Hello,
I am using AI CS5 and I am trying to save a logo that is on an 8.5 x 11 artboard. When I try to export or 'save for web and devices', I am getting the entire artboard to be saved - not just the logo like I want. I have never had this issue in CS3, and just started using CS5 so I am not sure if there is a new feature that I need to be turning off to just save the logo instead of the entire 8.5x11 page.
Any help is appreciated,
Kristie

Thanks! It was under the object - slice. You've saved my sanity

Animated Gif - Save for web not showing full frame range

Hey,
I'm trying to export an animated gif with 52 frames - I'm using the timeline in CS6, it's exported correctly in the past but when I try and save for web only a seemingly arbitrary number of rames appear in the animation. With no clear route to rectify this, I've tried to affect the outcome by simply moving things around on the timeline.
I've had a variety of frame ranges (and frames) numbering between 2 and 6 frames, far off my 52 target. It's a simple image and equally simple transition to keep filesize down but I'm completely bamboozled by this. It looks like a bug but any advice I could get would be much appreciated.

If it worked in the past with CS6 try resetting your CS6 Photoshop Preferences. If you still have the problem after that. Up load the PSD file to a server and post a link to it.

Save for web - animated gif problem PSE (Mac)

Trying to save an animated gif using Save for Web dialogue box...
works fine, except checkbox "Loop" and delay rate drop down box are highlighted (active) but can't be changed
anyone know reason / fix?

No fix, alas. This has been a problem in the mac version since PSE 6. If your gif is small, you can duplicate layers so that they appear to stay onscreen longer, but the best advice is to not use PSE/mac for this, unfortunately.

Alternative to Save for Web/Export as CSS Layers?

I'm am SO DEVASTATED that CS6 got rid of the option to save as CSS layers in Save for Web. I just updated from 5 to 6 and now I'm looking for an alternative but am having no luck. I've tried some scripts I've found online but none of them work the way I need, or at all.
I do animation in AI where each layer is a frame on the animation. In CS5 I could Save for Web and check the Export as CSS Layers box. This would export all the layers in my AI file to pngs, where each layer is it's own png file, in one folder. I could then import them as an image sequence in Photoshop and turn layers on and off with each frame to create my animation.
I tried exporting my AI file to a PSD file with maximum editability but the more complicated the animation (meaning the more layers and the more objects on each layer) it would start flattening layers without warning. Not to mention the rendering time just opening the file in Photoshop and then trying to save it there once I had created all my frames. Photoshop froze on me 6 times this morning while I was trying things out.
I'm desperate for a simple way to do the CSS layer trick. If I can't find one, I'm going to have to go back to CS5 permanently, or until I can find a solution.

here you go, let me know if it cuts it.
#target Illustrator
// script.name = exportLayersAsCSS_PNGs.jsx;
// script.description = mimics the Save for Web, export images as CSS Layers (images only);
// script.requirements = an open document; tested with CS5 on Windows.
// script.parent = carlos canto // 05/24/13; All rights reseved
// script.elegant = false;
* export layers as PNG
* @author Niels Bosma
// Adapted to export images as CSS Layers by CarlosCanto
if (app.documents.length>0) {
    main();
else alert('Cancelled by user');
function main() {
    var document = app.activeDocument;
    var afile = document.fullName;
    var filename = afile.name.split('.')[0];
    var folder = afile.parent.selectDlg("Export as CSS Layers (images only)...");
    if(folder != null)
        var activeABidx = document.artboards.getActiveArtboardIndex();
        var activeAB = document.artboards[activeABidx]; // get active AB
        var abBounds = activeAB.artboardRect;// left, top, right, bottom
        showAllLayers();
        var docBounds = document.visibleBounds;
        activeAB.artboardRect = docBounds;
        var options = new ExportOptionsPNG24();
        options.antiAliasing = true;
        options.transparency = true;
        options.artBoardClipping = true;
        var n = document.layers.length;
        hideAllLayers ();
        for(var i=0; i<n; ++i)
            //hideAllLayers();
            var layer = document.layers[i];
            layer.visible = true;
            var file = new File(folder.fsName + '/' +filename+ '-' + i+".png");
            document.exportFile(file,ExportType.PNG24,options);
            layer.visible = false;
        showAllLayers();
        activeAB.artboardRect = abBounds;
    function hideAllLayers()
        forEach(document.layers, function(layer) {
            layer.visible = false;
    function showAllLayers()
        forEach(document.layers, function(layer) {
            layer.visible = true;
    function forEach(collection, fn)
        var n = collection.length;
        for(var i=0; i<n; ++i)
            fn(collection[i]);

[CS5][Save for Web][Anti-aliasing] Fine lines in exported PSD with adjustment layers

Hello,
You can reproduce the bug this way:
- link a PSD with a adjustment (Levels, Brightness/Contrast) layer in your AI file
- Save for Web, with AA for Art (not text) selected
In the exported image there will be artefacts, white lines usually.
Flattening the PSD or deleting the adjustment layers will solve the problem and anti-aliasing will be applied correctly.
I used CMYK/RGB settings, FOGRA39/Adobe RGB 1998 for all the files involved.

Hi,
I am experiencing this same problem of pixelated gifs when I use the "save for web" dialog from Illustrator, but this solution has not worked for me. I have tried the trick of using type-optimized anti-aliasing, but it doesn't change the output at all. I've done this from within the "Image size" tab as well as through Effect>Rasterize>Options)Anti-aliasing: Type Optimized. My image is a logo made entirely from text, although for some of it I used "outline path", so I'm not sure if it still qualifies as text...I'm a newbie at this stuff, so the technical details are still quite opaque to me.
Does anyone know of a solution to this that does not require me to add Photoshop to my workflow?
I'm using Illustrator in CS5, version 15.0.2.
Thanks in advance
Jonathan

Generate Preview - Save for Web Crashes Photoshop

Ok so when using Photoshop CS3 for web use i usually save for the web and preview in firefox, Now i had a few issues with photoshop, and so reinstalled my system, However since this now when i go to save for web, then preview image, Photoshop freezes during the Generate Preview.
Any Help
Cheers
Alex

Thanks Chris,
Here is the latest crash details from Event Viewer, it also crashes intermittently when I open documents, this is a crash from opening a document today.
Faulting application name: Photoshop.exe, version: 14.0.0.0, time stamp: 0x5176451b
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51dba4e7
Exception code: 0xc0000005
Fault offset: 0x0000000000027b0b
Faulting process id: 0x2fa4
Faulting application start time: 0x01cea063426c74fe
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 715dd1e4-1044-11e3-8c24-7c05070d23cd

Color shift (lightening) when using "Save for Web & Devices..."

Can someone please let me know why I'm getting a color shift (the entire image lightens noticably) when I export an image or animated gif with "Save for Web & Devices...". It happens on PCs and Macs, and with both CS3 and CS2.
I've been using this feature (flawlessly until a few months ago) long enough to realize that there are several settings to adjust the color table, dithering, web snap, etc., but adjusting these settings don't seem to fix the problem. When I use "Save As..." the color shift doesn't occur, and that's been my workaround, but I'm currently trying to save a few animated gifs, which must be saved with "Save for Web & Devices..." in order to retain the animation.
Please help!! Many thanks.

Ah ha! I thought so. The only reason I can speak on this topic at all is because of what I was forced to learn when I started using a Dell LCD flatscreen.
As mentioned earlier, most monitors are pretty close to sRGB, which made web work somewhat easier. However, it seems recently some so-called "wide gamut" monitors have come to market, including the recent crop of Dells. The new Dells can produce a gamut that is closer to Adobe RGB than sRGB. This means -- speaking loosely -- it can produce brighter and more saturated colours than an "sRGB" type monitor.
RGB numbers, in the context of a defined colour space, represent an "actual" real life colour. A very bright red in sRGB colour space may be represented by r255b0g0, but that same "actual" red colour is represented in the wider Adobe RGB colour space by r219b0g0. Adobe RGB, being wider than sRGB, can include still brighter reds than sRGB's brightest red, hence where sRGB hits a roof at r255, Adobe RGB can keep going higher.
Imagine two ladders, each with ten steps on it. The Adobe RGB ladder is taller than the sRGB ladder, even though they both have ten steps. The 9th step is higher (i.e. brighter) on the Adobe RGB ladder than on the sRGB ladder. So if an image contains the RGB values of r219b0g0, well if you assign it to sRGB, it will not be a very bright red. If you assign it to Adobe RGB, it will be a brighter red, because that "ladder step" (like the 9th step) is higher than the same step in sRGB.
This is why your image appears brighter when viewed in SFW and in web browsers. Photoshop knows it's supposed to be using sRGB colour space, but SFW and web browsers DOESN'T, and so it just assigns your monitor colour space, which with these Dell monitors is wider than sRGB.
I think the Dell monitor is fine...I still highly recommend purchasing some type of hardware calibration utitily (one that has a thingy that attaches to the screen to measure the light being emitted). Properly calibrate and profile your monitor, trust what you see in Photoshop, convert to sRGB for web images, and forget the rest. Either way, your images will look "good" on some people's monitors and "bad" on others.

Slicing image issue when using "save for web"

Keep in mind I am a newbi to photoshop and these forums. I am currently having an issue with using the slice tool when trying to save the image in html format. I have my image completed and when I use the "save for web" feature, it comes up just fine. Then I click the slice tool on the tool bar on the left, and try to drag over the area that I want to slice and it wont work. Currently, every time I try to use the save for when feature, the new box pops up and shows my image with a 1 and a symbol on the top left of the image like the whole image is already made into a slice. The only thing I can do is left click and hold to drag the transparent box to where I want to slice the image, and when I let go, the image does not slice. Any help would be great!

Completely wrong workflow. See the online help on the slice tool.
Mylenium

Error when trying to "Save for Web and Devices"

Hello All,
I have a little issue with Photoshop CS3 on the XP Pro platform. I get the error when I try and "Save for Web and Devices". This is the actual error. "the exception unknown software exception" uhh... lol
I currently work for a school district. I'm the Tech/Network Admin for the entire district. We have a lab setup with some new PC's (As of last June) They all have 2 gig of ram Core 2 Duo 2.4 ( I think). Pretty good machines. We currently have an image built for them so essentially they are all the same builds. We recently just updated the image as of a month ago. In talking with the teacher who does the tech classes in this lab, he recently ran into this problem as of a week ago.
We are a Novell based campus. Zen 7 support pack 7 I think as well. We do however lock down the machines. Dynamic Local users. Everything gets pulled off the machine when the user logs out. Now I do sort of think that this issue is related to some type of policy we're pushing down because when we use our "Tech" account which does have local admin rights to the PC we don't get an error. We haven't modified the policies here in quite a while. School is almost over and we'd like to relax for a bit and not cause any problems. LoL
And in fact all the PC's in our High School have this issue. And currently we have about 3 different models not including the one I listed above. Any advice is much appreciated. Cause I'm pretty stuck on this issue.
Thanks,
Jesse

Save for web and devices saves its own prefs to retain the last active settings. When it can't do that, it will fail. You may wish to grant write permissions to the Documents and Settings\App Data\Adobe\ Save for Web folder. The same applies to Device Central...
Mylenium

Write permission error when Save for Web & Devices

I'm using PS5.1. When I try to Save for Web & Devices I'm getting write permission errors. I haven't used this application for over a year, but it used to work fine. I'm not sure what changed.
I also used the Mac Disk Utility to Repair Permisions, but that didn't help.
Please help.
Thanks!

The problem could be related to Mavericks permission problems. You can try the Bridge fix:
Open Finder > (go) Computer > Macintosh HD (for me) > Users > Click once on the Home icon (main admin) > Get Info >
click on lock and authorise bottom right > click on cog wheel drop down > click on 'Apply to enclosed items' > OK

Bad resolution when I save for web

Just got Illustrator CC and its really bad resolution when I try to save for web on my new MacBook pro Retina (Don't know if it got anything to do with it)

if you draw something using paths in illustrator and save it as AI or PDF, it will maintain those paths and draw its appearance (strokes etc) to whatever resolution you screen is at (or whatever you print it at). if you save something for web, it will convert those appearances into pixels. if you zoom in on those pixels, all they can do is get larger and make your image appear more blocky. when you save for web, you want the resolution of what you're saving to be the same as the resolution it will be used at. if you save an image at 100x100 pixels and then view it at that size on screen, it will look as good as you screen is capable of showing. if you enlarge it, it won't.

PE11 crashes when animating layers in Save for Web?

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