PE12 - No Burners Detected

HI,
ok so I've got over my other issues and was ready to burn my project to DVD...
Unfortunately, the dialogue window comes up with a "No Burners Detected" message and there is no drive for me to select.
Like many other topics I have read, I can see the drive if I select AVCHD but that is no use to me.
I have gotten around the issue by writing the DVD folders to a folder and then burning to DVD using IMgBrun but this really is a cop out... I've spent good money on PE12 and expect to be able to use it to do the basics!
I've not got Roxio or EasyCD installed so have covered off the discussions that mention that.
Any clues?
Distraught - Daran.

Daran
I would consider "Burn a Disc" dialog pop up normal when you insert a blank disc and the drive is not set for AutoPlay.
versus
And, check out Control Panel/Hardware and Sound/AutoPlay and place for your settings
More later as I think about the external DVD drive no working either.
Thanks for the updates.
ATR

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I recently had to replace the CD/DVD drive in the computer. Since then, Premier Elements 10 shows "No burners detected" when I try to create a DVD. Clicking "Rescan" does not help. I can create a VIDEO_TS folder and use other sodtware to dreate a DVD, but cannot do so directly from PE-10.
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Where is Premiere Elements 8 forum?
Since using other software, when I try to burn a DVD I get an error "no burners detected".
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I made a two hour long event which I plan on burning into a dvd with the highest quality. It's avchd files. I want to burn it in h.264 1920x1080i pal dolby. I then tried to export the file onto my computer but it showed the file size to be 36,000 which is about 35 gb. I need to know if I export it directly to a dvd, will the size be smaller or the same. If it will be a large 35 gb then I guess I'll need a bigger dvd gb size which all I can find is blu-ray single layers, but I only find 25gb, also do this recordable disks be allowed to play in any dvd player or just blu-ray? Any good cites to buy them cheap? Here are the pictures, first one is where it shows I want to export it to my computer, and the second is to dvd, (DVD is not put in.)
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Dayana
Please excuse if I go over some things that you aleady know, but again I do not want to take anything for granted that would prevent us from moving forward on your project.
When you wrote
When I go to Blu-Ray on the Status it says No Burners detected, and with AVCHD it says Busy.
1. Does your burn dialog have a field named burner location:? If so, does your Blu-ray burner show up as a choice in its drop down list?
2. And, with that "...with AVCHD it says Busy", have you selected Publish+Share/Disc/AVCHD disc and inserted a Blu-ray disc instead of a DVD disc, when you get the Busy message? The choice of Blu-ray is a Blu-ray disc; the choice for AVCHD is only a DVD disc. So, please clarify that point.
3. Have you tried Publish+Share/Disc/AVCHD disc with a DVD double layer single sided disc?
4. As a note..the maximum bitrate for burn to DVD-VIDEO on DVD disc 4.7 GB/120 minutes and 8.5 GB/240 minutes is the same, that is 8.00 Mbps. Whereas, the maximum bitrate is much higher for the AVCHD burn to DVD disc and the Blu-ray burn to Blu-ray disc (about 15.74 to 15.50 Mbps for AVCHD DVD, and about 20.19 to 24.0 Mbps for Blu-ray disc format on Blu-ray disc. More details on the exact values if needed.
What is the bitrate of the AVCHD file that you have imported to the Timeline? See if you agree...if the source has a higher bitrate than the export bitrate, would not you expect smaller file size for the export? And if the source has a lower bitrate than the export bitrate, would not you expect a larger file size for export?
Do some mini tests runs to prove or disprove that. Look at the Space Required and Bitrate reading in the burn dialog when you have a given disc in the burner tray.
Please review.
Thanks.
ATR
Add On...
Do you have the equipment that will play back AVCHD DVD as well as Blu-ray disc format on Blu-ray disc?

BluRay burners.

I have been 'playing around', I like to call it educating myself, for the past 12mnths. with an expensive HD Vid Cam, an expensive computer and now I am itching to record a BluRay disc of my rendered video. I have purchased an expensive 'burner', in fact 2. I took the first one back because when I enter Share/Disc/BluRay, I get message in Status, 'No burners detected'. The Man at the shop thought I was 'avin a largh, but recomended I buy a dearer model, "because that's a real one" he says. After carefull installation, because by now, I thought I am doing somthing wrong here, I got the same message, but it only cost me $25 more. I have to say, using the same burner installed, when I enter Share/Disc/DVD or Share/Disc/ACHVD, the other 2 options, with the same file, I get an immidiate response from Status saying, Burner Location is D: Atapi--etc. This says to me, All is not lost, the burners are genuine but begs the question: Do I have to author them in PE10 some how.
robo_col

I am with Steve, and would check the installation and the burner's driver first.
If you have a Windows computer, then start at Control Panel>System>Hardware>Device Manager, and look down the list, until you come to CD/DVD/BD drives (exact syntax can differ by OS version). Check the driver there, and also any warning, or error messages.
If everything checks out there, I would then see this article: http://forums.adobe.com/message/3127429#3127429 for some of the most common casuses of "PrE can't detect a burner" errors.
One additional thing to consider is the BD burner's firmware. What is the make and model of the drive? Does the mfgr. have newer firmware available for it? If so, be very certain to read the installation instructions very well. As they can change model to model and mfgr to mfgr, I print out those instructions, to check off each step, in the order listed, when flashing new firmware. That is very important.
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Please excuse if I go over some things that you aleady know, but again I do not want to take anything for granted that would prevent us from moving forward on your project.
When you wrote
When I go to Blu-Ray on the Status it says No Burners detected, and with AVCHD it says Busy.
1. Does your burn dialog have a field named burner location:? If so, does your Blu-ray burner show up as a choice in its drop down list?
2. And, with that "...with AVCHD it says Busy", have you selected Publish+Share/Disc/AVCHD disc and inserted a Blu-ray disc instead of a DVD disc, when you get the Busy message? The choice of Blu-ray is a Blu-ray disc; the choice for AVCHD is only a DVD disc. So, please clarify that point.
3. Have you tried Publish+Share/Disc/AVCHD disc with a DVD double layer single sided disc?
4. As a note..the maximum bitrate for burn to DVD-VIDEO on DVD disc 4.7 GB/120 minutes and 8.5 GB/240 minutes is the same, that is 8.00 Mbps. Whereas, the maximum bitrate is much higher for the AVCHD burn to DVD disc and the Blu-ray burn to Blu-ray disc (about 15.74 to 15.50 Mbps for AVCHD DVD, and about 20.19 to 24.0 Mbps for Blu-ray disc format on Blu-ray disc. More details on the exact values if needed.
What is the bitrate of the AVCHD file that you have imported to the Timeline? See if you agree...if the source has a higher bitrate than the export bitrate, would not you expect smaller file size for the export? And if the source has a lower bitrate than the export bitrate, would not you expect a larger file size for export?
Do some mini tests runs to prove or disprove that. Look at the Space Required and Bitrate reading in the burn dialog when you have a given disc in the burner tray.
Please review.
Thanks.
ATR
Add On...
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For some reason I can no longer burn a DVD or a VCD thru elements. When trying to burn a VCD on the Burn Screen Popup Screen under Select Destination Drive is blank and where you would select Drive speed nothing is in the drop down menu.
on creating a DVD when it comes up to burn disk under status no burners detected shows up.
I have created DVD's and VCDs before dont know why I'm having problem now.
I'm using Vista. In the past when using XP I believe I had to deselect DLA option on Drive where I burn but this option is not available to select.
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Walter,
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Hunt

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Here is my drive in Device Manager

Hans Segalt Hansen
Thanks for the follow up.
1. Did you overcome the Shared Technologies error on reinstall? That is a troublesome issue that is independant of Premiere Elements version and computer operating systems. There are many suggested remedies. The one that has been working for me lately is renaming the OOBE Folder to OLDOOBE before reinstall.
Local Disk C
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and in the Adobe Folder is the OOBE Folder that you rename if this Shared Technologies error is blocking an install or reinstall.
As for
The setup has detected that ElementsAutoAnalyzer.exe dynamiclinkmanager (dynamiclinkmanager.exe)
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Since you have reinstalled the program, you must have succeeded in the above. Great job.
Have you done an inspection, seeking pile ups of preview files, conformed audio, and conformed video files? Is the computer defragmented? These days the defragmentation is done automatically, but worth checking.
You indicated that the video card driver is up to date. Was the latest update done after Premiere Elements 11 was working well? If so, you could look at roll back of the video card driver version. If it does not improve the situation, you could always revert to the one that you know to be current.
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ATR

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Hi.
I know this question was answered but I have an additional one.
I'm also running Premiere Pro 2.0 on a Windows 7 64 bit machine. All works fine except exporting to DVD. I get the following error: "No DVD burners
detected". I also, get this in Encore. My DVD works fine in everything else. The Adobe tech guys think it's the 64 bit thing and say all I can do is buy the upgrade ($299).
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After editing my project - photos+videoclips - I have tried to share it to a DVD but I couldn't because status info keeps saying "no burners detected"! How can I overtake this problem?

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Cheers,
Neale
Insanity is hereditary, you get it from your children

Adobe Elements 12 not recognizing DVD drive, Help please!!

In my Adobe Elements 12 for some reason when I go to burn, it saying no burners detected. Has anyone else had this problem and if so how can it be fixed. Thank you so much in advance.

cricketsw08
What computer operating system is your Premiere Elements 12 running on? Have you updated from 12 to 12.1 using an opened project's Help Menu/Update? Please do so.
Assuming a Windows compute for now.
Is this "no burner found" situation described as "it never worked before" or "it worked before but not now"?
If it has worked before, then I would ask
1. Do you have iTunes on your computer? Have you recently updated it?
If so, you might consider uninstalling both Premiere Elements 12 and iTunes, and then reinstalling only Premiere Elements 12. I would go through the scenario
1. Uninstall Premiere Elements 12 and iTunes via Control Panel
2. Do a ccleaner run through (regular and registry parts)
CCleaner - PC Optimization and Cleaning - Free Download
3. Reinstall of Premiere Elements 12 only.
We will be watching for your results.
Thank you.
ATR

Error message: "We have detected an incompatible display driver..."

I have loaded PE12 on my Sony Vaio laptop running Windows 8.0 and keep getting this error message...
"We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver."
I have an Intel (R) HD Graphis 4000 video card. I have updated to the most current driver available... Driver Version 8.982.6.0 but the PE12 will not open and keeps giving this error. I have tried uninstal and install to no avail.
Any ideas?

michael3434
The following is an excerpt of the details that I wrote in another thread regarding the path to the BadDrivers.txt path in Windows 7, 8, or 8.1 64 bit
For Premiere Elements 12 on those new computer operating systems the route to the BadDrivers.txt file is as follows
Local Disc C
Program Data
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and then in the Premiere Elements Folder is the BadDrivers.txt file that you delete. You should find it there as a file. NOT in a folder named 12.0 inside the Premiere Elements Folder.
Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the complete path.
We will be watching for your results.
Thank you.
ATR
Again, do not forget to set Folder Option Show Hidden Files, Folders, and Drives to be active so that you can see the complete path.
Please let us know the outcome.
Thanks.
ATR

"media not present" error when burning blu ray in PE12

I have two systems, both ground-up builds, identical Win 7 Home Premium and Premiere Elements 12 installs. Both systems have internal blu-ray burners. One burner is an ASUS BW-12B1AT and the other is a Pioneer burner (don't recall the model number).
System 1: Intel 4770k with Gigabyte MB
System 2: AMD 8-core with Gigabyte MB
System 1 gives "Media not present" error in PE12 when attempting to burn to blu ray discs using Verbatim discs. System is able to burn DVDs and CDs, and playback blu ray discs. System is also capable of burning blu rays using Nero.
System 2 works fine - blu ray media is recognized instantly by PE12 when in the drive and burns blu rays perfectly.
I swapped the blu ray drives and SATA cables from System 1 and System 2 with the same result - this eliminated the drive manufacturer and cables from being the problem, as both drives worked perfectly in System 2 and neither worked in System 1. I also tried different SATA ports and power supply taps on System 1 without any success.
Then, I noticed that on System 1, with the dialog box open and indicating the "media not present" error, if I ejected the blu ray disc and reinserted it, the burner LED would flash 18 times (approx. 1/sec) and then pulse briefly indicating a burst of activity for about 1 second, as if it was either reading the disc or writing to the SATA. If I pressed the "rescan" button during this brief burst of LED activity, then the disc was recognized and I could proceed to burn it. If I tried to press the rescan button at any time before this instant or after, the "media not present" error did not clear.
To me, this is an indication that something in the handshake timing of the SW and the burner is not correct, and that timing differences in the system HW are not provided for in the SW. I see that many others have had this issue and have had to buy work-around image burners to address this. I believe your burner drivers need to be reworked to eliminate this bug. This is evidenced by the fact that Nero works and your SW does not, and that different systems consistently exhibit this problem.
Please let me know when you will have a SW patch to address this or if you have any idea of system settings that can be adjusted (I don't know of any myself) that would eliminate this problem.

pastrobes
This is not Adobe. Rather user to user. If you want to contact Adobe, your likely route is via Adobe Chat.
If you have a feature request or bug report, then consider filing a Adobe Feature Request Bug Report Forum with Adobe
Adobe - Feature Request/Bug Report Form
The likelihood of an Adobe engineer seeing your thread here is essentially slim to none.
Your results are very interesting but lots more variables to consider.
Do you have any version of Premiere Elements other than 12? It would be interesting to learn if a prior version's burn
dialog would present with the Media Not Preset issue for your burn to Blu-ray System 1. That is easy enough done with a tryout of
11 or 10 or 9 from the following web site. ProDesignTools: Adobe® Developments in Focus
On the other side of the coin, you could give the new version a look in this regard. A new version is expected at the
end of September 2014.
As an aside, have you updated 12 to 12.1 Update, using an opened project's Help Menu/Update. If not, I would encourage
you to do so. It does correct an Expert workspace text styles issue plus other matters undefined by Adobe.
ATR

PE12 - No Burners Detected

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