PE12 problem - Installation says Serial  Number is invalid.  It is the one on  the box.

I am trying to install PE 12. I use the serial number on the box and it says Invalid Serial Number

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Similar Messages

  • Got error during installation saying serial number is invalid for a photoshop and premiere elements package I bought from Adobe website last year. Anybody has a solution for this? Thanks.

    Got error during installation saying serial number is invalid for a photoshop and premiere elements package I bought from Adobe website last year. Anybody has a solution for this? Thanks.

    Does your serial number show on your account page?
    https://www.adobe.com/account.html for serial numbers on your Adobe page... or
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Trying to install Logic studio 8. Says serial number is invalid. Help..

    Trying to install Logic studio 8 and it comes up with an alert saying serial number is invalid. Help please...

    Acrobat 9 is not longer supported. The serial number severs for those products are no longer available.
    Acrobat 9 Pro - Serial Number Problem - 3 Separate Licenses

  • How do i find my serial number? i have lost the box and my disk.

    how do I find my serial number? I have lost the box and the disk to install it again.

    You may be able to find your serial number a few clicks beyond Manage Account at http://www.adobe.com/ at least if you purchased from Adobe or registered your purchase with them.
    As far as losing the disc, that is not a problem because LR updates are available for download, and you would want to get the most recent one for whichever version you purchased (i.e. LR 5.7.1 for LR 5) and then you can just enter your serial number:
    http://www.adobe.com/downloads/updates/

  • HT1349 how to deactivate my iphone if it is stolen ? but i do not know the serial number neither do i have the box.

    how to deactivate my iphone if it is stolen ? but i do not know the serial number neither do i have the box.

    I also suggest, if you have enabled geo-localization and have associated an iCloud account to your iPhone, to localize your iPhone through a map on http://www.icloud.com. You may also block your iPhone, send a message to the iPhone and erase all your data.

  • FCP7 upgrade - says serial number is invalid????

    Hi there,
    I am wanting to upgrade from FCP4 to FCP7.
    I am running a Macbook Pro with Mac OS X V 10.6.8
    Question 1: Can I upgrade from a full version of FCP4 to FCP7?
    Originally I installed FCP4 - full retail version - on a G5 tower/dektop in 2004.
    In 2010 I bought a Macbook Pro and installed FCP6 Academic version as I was studying that year. I have been using this version until today.
    I understand that I cannot upgrade my academic version (FCP6).
    I have unplugged and stored my G5, and haven't used FCP4 for a few years now.
    However, I have my old installation disks and serial numbers which I tried to install into my macbook pro today.
    Today I tried to install FCP4 on my macbook pro, as I assume I need to do this in order to upgrade to FCP7.
    It seemed to work - ie computer restarted, but I can't find FCP4 anywhere on my macbook, only the existing Academic version.
    (There was also an error box for QMaster I think (?), and also a prompt to insert LiveType and apple Loops disks.)
    Question 2: Do I need to also install Live Type and Apple Loops to successfully install FCP4?
    Question 3: Do I need to un-install my Academic version in order to install my old FCP4?
    On another tangent:
    Just out of curiosity (or impatience hahaha) I inserted my FCP7 upgrade disk.
    When I typed in the serial number = carefully, using capitals and dashes and being careful of O vs 0 etc = an error box comes up saying that the serial number is invalid.
    Question 4: Why is the serial number invalid? Is it because I have an academic version installed at present, which can't be upgraded? It doesn't seem logical to me that it would prompt this message box.
    Any help appreciated - I have a deadline looming!
    Cheers

    Use FCS remover to delete all copies of the software on your machine.
    Insert the FCS3 install disk (aka FCP7)
    When it asks you for the original serial, give it the FCP4 number.
    When it asks you for the upgrade serial, give it the FCS3 number.
    x

  • I purchased photoshop windows but needed mac. I downloaded Mac but it says serial number is invalid.

    I want to know how to down load photoshop 6 for my mac. I accidentally purchased photoshop windows. I downloaded mac version but it says serial number invalid.

    Hi Tyson,
    You will not be able to use a windows Serial Number of MAC or vice versa. If you have a windows serial number and if your want to swap it with MAC then you can follow the article: Order product | Platform, language swap which will explain you about platform swap.
    Let me know for any other confusion, also let me know if it works or not.
    Thanks,
    Ratandeep Arora

  • Migrated Acrobat XI Pro over to new iMac, but now it says serial number is invalid.

    After the migration to a new iMac, it told me that it did not install correctly and I needed to reinstall Adobe Acrobat XI Pro.  So I did, and now when I enter the serial number for activation, it says it is invalid.  Anyone know what the problem might be? 

    Hey Circuit Jumper,
    Could you please let me know whether you deactivated Acrobat XI from the old machine or not.
    You will need to first deactivate Acrobat (from Help menu) from your old computer and then install and activate it (from Help menu) the software on the new computer using the same Adobe ID credentials (for subscription) or serial number (for license).
    Please note that you can activate an Acrobat subscription or license on maximum two computers (say a desktop at work and laptop at home)
    If you need to install Acrobat on the third computer, then you are required to first deactivate it from any of the old computers, so that there are no installation issues.
    Please let me know if you have done in the same manner.
    Hope to get your response.
    Regards,
    Anubha

  • My CS6 will not install- Says serial number is invalid.

    I've owned this software for over a year and it has never given me problems but all of the sudden, Adobe seems to have signed me out and wanted my serial number. I entered it and it said it was invalid when I entered it in correctly. I have uninstalled the software and factory reset my Mac. I downloaded the CS6 again and entered my serial number to install and it still said it was invalid. Please help.

    HaydenD0009 I am sorry that you have faced a difficult experience with our support team.  It is likely we are receiving higher volumes with many schools starting their fall term.
    I checked your account and it appears that you do have a valid serial number for Master Collection CS6 under your account.  You can find details on how to locate the serial number under your account at Find a serial number - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    If this is the serial number which you have been entering previously then it is likely you are facing either a file permission issue or corruption of the licensing files.  This is what is giving you the invalid serial number message.  To resolve these difficulties I would recommend the following steps:
    Run all available Adobe installers located in the Applications/Utilities/Adobe Installers folder.
    Run the CS Cleaner tool to ensure complete removal.  You can find details on how to use the CS Cleaner tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
    Reinstall your CS6 Master Collection software.

  • Install of Acrobat Standard 8 says serial number is invalid when it is not

    Deactivated Adobe Acrobat 8.3.1 on old computer
    Downloaded and installed Acrobat 8.1 on new computer
    Put in serial number and I get an Invalid Serial Number error
    Did a support chat and they stated that the forums are the only place to get this resolve because it is a technical issue and Acrobat 8 is too old.
    Any help would be appreciated

    Acrobat 9 is not longer supported. The serial number severs for those products are no longer available.
    Acrobat 9 Pro - Serial Number Problem - 3 Separate Licenses

  • Says serial number is invalid even thought I purchased Lightroom.

    I had a free trial of Lightroom.  I purchased the software.  When I put in my serial number, it says the number is invalid.  I've followed the instructions and went to "My Orders".  Under the section where I would click "download" it says "not applicable".  Probably because I already have Lightroom downloaded!!!  I just need my serial number validated so I can keep working on photographs. 
    It is SO frustrating to not be able to call and talk to a live person, and I have had a terrible experience with the customer service I have had so far.  Is there anyone out there that can help?

    Error "The serial number is not valid for this product" | Creative Suite

  • My iPod has been stolen. How do i find the serial number if i cannot find the box?

    My iPod was stolen and the police want my serial number in order to try and trace it. I can't find the original box and obviously i can't sync my iPod to my computer in order to get the serial number. Is there another way to get the serial number?

    iPod: How to find the serial number
    Also hover the mouse pointer over the backup in iTunes>Preferences>Devices and the SN will appear.

  • Why is it asking for a serial number that isn't on the box?

    So I am trying to reinstall my iwork from the install DVD and it keeps asking for a serial number that doesn't seem to exist on the box. HELP!

    Yes AppZapper is good but there are things it doesn't find, like the file Peter told you about. There are very recent posts about this issue.
    http://discussions.apple.com/thread.jspa?threadID=2194749&tstart=0

  • Valid Serial number called invalid during installation.

    After a fresh load on my computer, I uninstalled and was reinstalling my boxed Pre. Elements 8, when I got a message that the SN was invalid during the installation. The serial number entered is printed on the box, and was previously working.  I would like to get my program working again. I appreciate any help. The chat people sent me to the forum, and visa versa.

    Kathy
    Adobe is the only one who can make those vital adjustments on their Servers. But, let us see what we can do to workaround this situation.
    First let us see how far we get with the Windows XP 32 bit computer and Premiere Elements 8.
    a. Do you see any evidence that Premiere Elements 8 is installed on your Windows XP 32 bit computer?
    b. If not, then run the computer through the ccleaner program (the regular and registry parts) to get rid of any leftovers from incomplete uninstalls or reinstalls.
    https://www.piriform.com/ccleaner
    c. Then try to install the program with the anti-virus and firewalls Off and the Internet connection On and in good working order.
    d. Do you get the same Invalid Serial number message during the installation?
    If you go to Adobe (http://www.adobe.com) and click on Welcome pargal22x13/My Products, can you find your Premiere Elements 8.0/8.0.1 serial number there and confirm that it is the same one that is giving you the Invalid Serial number message?
    Next, go on to Windows 7 64 bit and try for the Premiere Elements 8.0 install there. Do run into the same Invalid Serial Number for the Premiere Elements 8 install also?
    Please let us know of your progress.
    Thank you.
    ATR

  • Bought PS CS4 on ebay.  Message says serial number will no longer allow use of the product. ???

    Bought PS CS4 from ebay.  After loading, message says serial number will no longer allow the program to function.  What do I do now?

    What Curt said.  Then you might want to think twice in the future trying to get "too good to be true pricing".
    Good luck.
    -Noel

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